A bad experience. We have arrived around midnight and we got a room where the inside temperature was above 29 degrees, no drinking water in the room. The A/C was off and i went straight away to the receptionist to ask for clarifications. He activated it but still it was not working, it was late and we went to sleep. The morning after it we have reported the issue and the first answer we got was : " we are sorry, there is nothing we can do about it, there is a technical issues". I had some technicians even entering the room assigned to us, unbelievable... They finally moved us to another room which still had issues with A/C, but facing an internal backyard was fresher, ridiculous. The private beach was not available due to a "bureaucracy issue" and this was not mentioned anywhere.
This was supposed to be a 4 starts hotel, seriously....