Dear Patrizia Degiovannini,A pleasure to have had you among our customers. We hope that soon return visit in Bilbao, or in any of the hotels in the chain Sercotel Sincerely:María AstorquiFront Office Manager

Dear Marco,Thank you for scoring SERCOTEL COLISEO. Even so I see that the rating is low, so I remain at your disposal if you would like to give me a particular detail.Sincerely:María AstorquiFront Desk Manager

Dear Daniela,A pleasure to have had you among our customers. We hope that soon return visit in Bilbao, or in any of the hotels in the chain Sercotel SincerelyMaría AstorquiFront Desk Manager

Gentile María,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,María AstorquiFront Desk Manager

Muchas gracias por compartir su experiencia con la comunidad de expediaNos hace muy felices saber que nuestra céntrica ubicación, así como la amabilidad del personal hayan sido positivas para usted.Respecto a nuestros desayunos, sentimos que la variedad de este no haya cumplido del todo con sus expectativas, aunque esperamos que ello no le haya impedido disfrutar de la frescura y el mimo con el que lo prepara nuestro personal.Esperamos poder darle la bienvenida a Sercotel Coliseo en un futuro.Atentamente,

Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,

Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,

Gentile Traudy,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,Itziar CalderonFront Office ManagerSercotel Coliseo

Estimado Gian Luca En primer lugar, muchas gracias por puntuar tan positivamente nuestro establecimiento. Confiamos verle de nuevo entre nosotros o en cualquiera de los hoteles de la cadena Sercotel Hotels. Atentamente: Elena Olmo. Front Office Manager

Dear Guest: Thank you for the that you awarded us and for your favorable comments. We look forward to seeing you again in the near future. Best regards:

Dear Renata: Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain. Yours sincerely:

Dear Simona: It has been a pleasure to have had you among our customers. We hope that you will visit us again soon in Bilbao, or in any of the other hotels in the chain Sercotel Yours sincerely:

Dear Guest: It has been a pleasure to have had you among our customers. We hope that you will visit us again soon in Bilbao, or in any of the other hotels in the chain Sercotel Yours sincerely:

Dear Paola: Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain. Yours sincerely:

Dear Guest: Thank you for the that you awarded us and for your favorable comments. We look forward to seeing you again in the near future. Best regards:

Dear Guest: It has been a pleasure to have had you among our customers. We hope that you will visit us again soon in Bilbao, or in any of the other hotels in the chain Sercotel Yours sincerely:

Dear Antonio: Thank you for the that you awarded us and for your favorable comments. We look forward to seeing you again in the near future. Best regards:

Dear Cristiano: Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain. Yours sincerely:

Dear Guest: A pleasure to have had you among our customers. We hope that soon return visit in Bilbao, or in any of the hotels in the chain Sercotel Sincerely:

Dear Sir Matteo : A pleasure to have had you among our customers. We hope that soon return visit in Bilbao, or in any of the hotels in the chain Sercotel Sincerely:

Dear Guest : A pleasure to have had you among our customers. We hope that soon return visit in Bilbao, or in any of the hotels in the chain Sercotel Sincerely:

Estimado Alessio: Muchas gracias por puntuar tan positivamente nuestro establecimiento. Confiamos verle de nuevo entre nosotros o en cualquiera de los hoteles de la cadena Sercotel Hotels. Atentamente:

Dear Guest: Thank you for the score awarded and so positive comment. Hopefully you can repeat your stay with us as soon as possible. Receive a cordial greeting:

Dear Sir/Ms First of all , we would like to thank you for the time you took to fill in our satisfaction survey. Our customers are our best reference for improvement and that is why your comments are very important to us. All bed type preferences are always under availability and are not confirmed. From the reception I know that everything possible is done to satisfy these requests although sometimes it is not possible. Hoping that these problems do not prevent future visits to our hotel, receive my best regards

Dear Sir/Ms First of all , we would like to thank you for the time you took to fill in our satisfaction survey. Our customers are our best reference for improvement and that is why your comments are very important to us. Let me inform you that in all our rooms you have a remote control for the air conditioning located on the wall at the entrance of the room. With regard to your proposition of the italian channels on the TV, it will be moved to the pertinent department, all your suggestions of improvement are welcome and evaluated meticulously to improve our facilities and services to the maximum. It makes us happy that you have enjoyed your stay us and we expect to have the opportunity to give you the welcome again. Sincerely:

Dear Guest : A pleasure to have had you among our customers. We hope that soon return visit in Bilbao, or in any of the hotels in the chain Sercotel. Sincerely

Estimado/a Huésped: Ante todo, agradecerle el tiempo que se ha tomado para rellenar nuestro cuestionario de satisfacción. La opinión de nuestros clientes es nuestra mejor referencia de mejora y es por ello que su comentario tiene un gran valor para nosotros. Todas sus sugerencias de mejora son bienvenidas y evaluadas minuciosamente para mejorar nuestras instalaciones y servicios al máximo. Esperando poder verle pronto de nuevo en nuestro hotel, reciba mis más cordiales saludos,

Estimado Huesped: Gracias por la puntuación otorgada y comentario tan positivo. Ojala pueda repetir estancia con nosotros tan pronto le sea posible. Reciba un cordial saludo:

Estimado Huesped: Muchas gracias por puntuar tan positivamente nuestro establecimiento. Confiamos verle de nuevo entre nosotros o en cualquiera de los hoteles de la cadena Sercotel Hotels. Atentamente: Alvaro Saiz. Director.

Dear Dominik,First of all, we would like to thank you for the time you took to fill in our satisfaction survey.We hope that soon return visit in Bilbao, or in any of the hotels in the chain Sercotel Sincerely:María AstorquiFront Office Manager

Estimado David,Ante todo, agradecerle el tiempo que se ha tomado para rellenar nuestro cuestionario de satisfacción.La opinión de nuestros huéspedes es nuestra mejor referencia de mejora y es por ello que su comentario tiene un gran valor para nosotros.Trasmitiré a todo el equipo sus comentarios, pues para todos nosotros, la satisfacción de un huésped es nuestro principal objetivo y por lo tanto conseguirlo es nuestra mayor recompensa.Esperando poder verle pronto de nuevo en nuestro hotel, reciba mis más cordiales saludos,María AstorquiJefa de recpción

Estimada Karina,Gracias por la puntuación otorgada y comentario tan positivo.Ojala pueda repetir estancia con nosotros tan pronto le sea posible.Reciba un cordial saludo:María AstorquiJefa de Recepción

Dear Bonnie,First of all, we would like to thank you for the time you took to fill in our satisfaction survey.We are really sorry that we did not met your expectations. Our customers are our best reference for improvement and that is why your comments are very important to us.We follow up your observations to the relevant departments.Again, we are really sorry for the inconveniences caused.Best regardsMaría AstorquiFront Desk Manager

Estimado Chaxiraxi,Ante todo, agradecerle el tiempo que se ha tomado para rellenar nuestro cuestionario de satisfacción.La opinión de nuestros huéspedes es nuestra mejor referencia de mejora y es por ello por lo que su comentario tiene un gran valor para nosotros.Damos curso a sus observaciones a los departamentos implicados. Esperando que estos inconvenientes no eviten próximas visitas a nuestro hotel, reciba mis más cordiales saludos,María Astorqui Front Office Manager

Dear Mr. Reza,A pleasure to have had you among our customers. We hope that soon return visit in Bilbao, or in any of the hotels in the chain Sercotel Sincerely:María Astorqui Front Office Manager

Dear Kurt,A pleasure to have had you among our customers. We hope that soon return visit in Bilbao, or in any of the hotels in the chain Sercotel Sincerely:María Astorqui. Front Office Manager

Dear Masahiko,Thank you very much for rating our establishment. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:María Astorqui. Front Office Manager