Good Evening, Thank you for your recent stay at the AC Hotel Birmingham. We appreciate your feedback and have shared it within our hotel departments. We look forward to welcoming you back very soon. Kind regards, Sabir Miah

Good Evening, Thank you for choosing to stay at the AC Hotel Birmingham and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologise for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent such inconveniences from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Birmingham. Kind regards, Reception

Dear NeilOn behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards, Laura Carp Operations Manager

Dear Oguzhan,Thank you for taking the time to review your experience at the AC Hotel!I am sincerely sorry to hear that you were not able to receive some water to your room. This will be rise to the team as this is not acceptable.I hope you will give us another chance and we will be able to provide the high quality of service that we usually offer to all our guests, Best regards

Dear Stuart,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards, Laura CarpOperations Manager

Thank you very much for this 5/5 !

Dear Dylan,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards, Laura Carp Operations Manager

Thnk you Chris for taking the time to review your stay with us at AC Hotel Birmingham ! I am glad to see that you enjoyed it.We hope to see you again.Best regards

Dear Bakhtiyor,Thank you for taking the time to share your feedback with us.We look forward to the opportunity of welcoming you back to our hotel soon.Sincerely,

Dear Nick,Thank you for taking the time to review your stay. I am sorry to hear that your stay did not meet up to your expectations. I have relayed your comments onto the relevant departments so that they can improve the services we offer to our customers. Once again, thank you for your valuable feedback, and we hope you will consider staying with us again. Kind Regards, Laura Carp Operations Manager

Dear John,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards, Laura Carp Operations Manager

Dear Philip,Thank you for your feedback.I hope we will welcome you in our hotel again soon.Sincerely,

Dear Di,If you would like to share more details about your stay or if there is anything else we can assist you with, please do not hesitate to contact us directly. Our team is here to ensure that your future experiences with us are nothing short of exceptional.Sincerely.

Dear Hajra, On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards, Laura Carp Operations Manager

Dear Brendan,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards, Laura Carp Operations Manager

Dear Claire,Thank you for your feedback.I hope we will welcome you again in our hotel.Kind Regards,

Good afternoon, Sophie thank you for your feedback we look forward to seeing you in the future.

Dear King Bed Mirage,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Kind Regards, Laura Carp Operations Manager

Dear Andrew,Thank you sincerely for sharing your feedback with us. Your thoughts are incredibly important to us, and we appreciate you taking the time to let us know about your experience at AC Hotel Birmingham .We are delighted to hear that you had a positive stay, and we hope it was everything you expected. Our team works hard to ensure our guests have a memorable experience, and it's rewarding to know we succeeded during your visit.We genuinely hope to have the pleasure of hosting you again soon. If there's anything specific you would like for your next stay or if you have any special requests, please feel free to reach out. We are here to make your future visits just as enjoyable as the one you've had.Once again, thank you for choosing Ac hotel Birmingham . We look forward to welcoming you back in the near future!Sincerely,

Dear Simon,Thank you sincerely for sharing your feedback with us. Your thoughts are incredibly important to us, and we appreciate you taking the time to let us know about your experience at AC Hotel Birmingham .We are delighted to hear that you had a positive stay, and we hope it was everything you expected. Our team works hard to ensure our guests have a memorable experience, and it's rewarding to know we succeeded during your visit.We genuinely hope to have the pleasure of hosting you again soon. If there's anything specific you would like for your next stay or if you have any special requests, please feel free to reach out. We are here to make your future visits just as enjoyable as the one you've had.Once again, thank you for choosing Ac hotel Birmingham . We look forward to welcoming you back in the near future!Sincerely,

Dear Artemisa,Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for any inconvenience you experienced during your visit. Your input is valuable, and we take all comments seriously as we continuously strive to improve our services.We're pleased to hear that you enjoyed the breakfast; however, we're disappointed to learn about the issues you encountered. Please be assured that we will address each concern you've raised, from the unwelcoming entrance to the difficulty reaching our dinner service and the maintenance issues in your room.Our team is committed to providing a positive and comfortable experience for our guests, and your feedback helps us identify areas where we can make necessary improvements. We apologize for any inconvenience caused and appreciate your understanding.If you have any additional details or if there's anything specific you'd like us to address, please don't hesitate to contact us directly. We would love the opportunity to make things right and ensure your future experiences with us are more enjoyable.Once again, thank you for bringing these matters to our attention. We hope to have the chance to welcome you back and provide an improved experience.Sincerely,

Dear Warren,Thank you for your feedback,I hope we will see you again soon !Sincerely,

Dear Anonymous,Thank you for your feedback.I hope we will welcome you again soon!Sincerely,

Dear Anonymous,Thank you for taking the time to share your feedback about your recent stay with us. We greatly appreciate your kind words regarding the front-of-house team and their friendliness and attentiveness.However, we are genuinely sorry to hear about the discomfort you experienced in the upgraded room.Please rest assured that we are taking immediate steps to investigate and rectify the situation to prevent similar occurrences in the future.We hope to have the opportunity to welcome you back for a more enjoyable experience.Sincerely

Dear Dawn,We would like to express our sincere gratitude for taking the time to rate your recent experience with us.We hope that your experience encourages you to visit us again soon. We look forward to the opportunity of serving you once more and providing an even better experience.Thank you once again for choosing us, and we genuinely hope to see you soon!Sincerely,

Dear Tom,Thank you for for taking the time to provide feedback on your recent stay with us.Any additional information you provide will contribute significantly to our quest for excellence. Our team is ready to listen and address any concerns or suggestions you may have.Once again, thank you for choosing AC Hotel Birmingham . We look forward to any further feedback you wish to share, and we hope to have the pleasure of welcoming you back in the future.Sincerely,

Dear pak cheong,We would like to express our sincere gratitude for taking the time to rate your recent experience with us.We hope that your experience encourages you to visit us again soon. We look forward to the opportunity of serving you once more and providing an even better experience.Thank you once again for choosing us, and we genuinely hope to see you soon!Sincerely,

Dear Rachel,We would like to express our sincere gratitude for taking the time to rate your recent experience with us.We hope that your experience encourages you to visit us again soon. We look forward to the opportunity of serving you once more and providing an even better experience.Thank you once again for choosing us, and we genuinely hope to see you soon!Sincrely,

Dear Mark,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards, Laura Carp Operations Manager

Dear Richard,Thank you for taking the time to share your fantastic feedback with us! We're thrilled to hear that you found our hotel to be superb, clean, tidy, and very modern. It's wonderful to know that you appreciated the efforts we put into creating a comfortable and contemporary environment for our guests.We're especially pleased that our location proved convenient for your needs, providing easy access to shopping, bars, and restaurants. Your kind words are truly appreciated, and we're delighted that you couldn't find any faults during your stay.Our team strives to deliver exceptional service and create a positive experience for every guest, and your feedback encourages us to continue our commitment to excellence. If your travels bring you back to the area, we would be honored to welcome you again and ensure another memorable stay.Thank you for choosing Ac Hotel Birmingham , and we look forward to hosting you in the future.Sincerely,

Dear Anne-Marie,Thank you for your feedback.I hope we will welcome you again soon .Sincerely,

Dear David,Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you had a lovely stay at our hotel and that our convenient location added to the enjoyment of your visit, especially for the show at the Utilita Arena Birmingham.We greatly appreciate your kind words regarding our friendly and courteous staff; they work hard to ensure our guests have a memorable experience. However, we sincerely apologize for the inconvenience you faced with the room temperature. Your feedback is valuable to us, and we will certainly investigate the issue to ensure that our heating systems are functioning optimally.Please rest assured that we are committed to providing a comfortable and enjoyable stay for all our guests, and your comments help us identify areas for improvement. If you ever find yourself back in the area, we would love the opportunity to welcome you again and make your next stay even more enjoyable.Thank you once again for choosing our hotel, and we look forward to serving you in the future.Sincerely,

Dear Nicola,We would like to express our sincere gratitude for taking the time to rate your recent experience with us.We hope that your experience encourages you to visit us again soon. We look forward to the opportunity of serving you once more and providing an even better experience.Thank you once again for choosing us, and we genuinely hope to see you soon!Sincerely,

Dear James,Thank you for taking the time to share your detailed feedback regarding your recent stay at our hotel. We appreciate your kind words about our reception staff and the cleanliness and comfort of your room. It's rewarding to hear that these aspects contributed to a generally pleasant experience.However, we sincerely apologize for the challenges you encountered during breakfast. Your feedback is invaluable in helping us identify areas for improvement, and we are committed to addressing the issues you raised to enhance the overall dining experience for our guests.We regret any inconvenience caused by the understaffed restaurant and the issues with the coffee machine, as well as the shortage of essential items. It is disheartening to hear that your attempts to communicate your concerns were not met with the level of service we aim to provide. Rest assured that we will investigate the matter thoroughly and take corrective measures to prevent similar situations in the future.We apologize for the mismatch between the dish you received and its description, as well as any inconvenience caused by the suggestion to modify it yourself. This falls short of our usual standard, and we appreciate your understanding as we work to address these issues promptly.Your feedback is invaluable to us, and we are committed to learning from this experience to make necessary improvements. We would be grateful for another opportunity to provide you with a seamless and enjoyable stay. If your travels bring you back to the area, please do not hesitate to contact us directly so that we can ensure your next visit exceeds your expectations.Once again, thank you for bringing these matters to our attention. We appreciate your candid feedback and hope to welcome you back in the future.Sincerely,

Dear Simon,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our location convenient and that the parking met your expectations. Providing a hassle-free experience is one of our top priorities, and we're pleased that you found our city center location and parking facilities satisfactory.We sincerely apologize for any disturbances you experienced with the room noises during the night. Our team takes guest comfort seriously, and we appreciate you bringing this to our attention. We will investigate the matter further to ensure that any necessary improvements are made to enhance the overall sleep quality for our guests.Your input is invaluable, and we genuinely appreciate your honesty. We hope that despite the inconvenience, you had an overall pleasant stay. If your travels bring you back to the area, we would love the opportunity to welcome you again and provide you with an improved experience.Thank you for choosing AC Hotel Birmingham , and we look forward to the possibility of hosting you again in the future.Sincerely,

Dear Kasey,Thank you for your review.We hope we will see you again soon in our hotel.Sincerely,

Dear Stephanie,Thank you so much for taking the time to leave us a review! Your feedback is incredibly valuable to us.We're delighted to hear that you had a positive experience, and we appreciate your kind words. If you would like to share more details about your stay or have any additional feedback, please don't hesitate to reach out to us. Your insights help us continually improve our services and provide an even better experience for our guests.Our team is here to assist you, and we look forward to any further comments or suggestions you may have. Thank you once again for choosing AC Hotel Birmingham.Sincerely ,

Dear Rachel,Thank you so much for taking the time to leave us a review! If you would like to share more details about your stay or have any additional feedback, please don't hesitate to reach out to us. Your insights help us continually improve our services and provide an even better experience for our guests.Our team is here to assist you, and we look forward to any further comments or suggestions you may have. Thank you once again for choosing AC Hotel Birmingham. We hope to have the pleasure of serving you again in the future.Sincerely,

Dear Hirofumi,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards, Laura Carp Operations Manager

Dear AI QinOn behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards, Laura Carp Operations Manager

Dear Elaine,Thank you for taking the time to share your feedback with us regarding your recent stay. We genuinely appreciate your insights as they help us identify areas for improvement.I would like to extend my sincere apologies for the inconveniences you encountered during your stay. It is disheartening to hear that the condition of the room did not meet your expectations, and I assure you that your concerns will be addressed promptly.Please rest assured that we will be investigating these issues thoroughly to ensure they are rectified to prevent any recurrence.If your plans bring you back to Birmingham in the future, we would appreciate the chance to restore your faith in our hotel and provide you with a more positive experience. Please do not hesitate to reach out to me directly if you would like to discuss your stay in more detail or if there is anything else we can do to make amends.Sincerely,

Dear Guest,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Kind Regards, Laura Carp Operations Manager

Dear Craig,I wanted to express my sincere gratitude for taking the time to share your review with us. Your feedback is incredibly valuable, and we appreciate your thoughts on your recent experience.Once again, thank you for choosing AC Hotel Birmingham and for sharing your insights. We look forward to the opportunity to welcome you back in the future.Kind Regards,

Dear Stuart,Thank you for sharing your reviews with us. Your feedback is invaluable, and we appreciate you taking the time to let us know about your experiences. We take your comments seriously and will use them to continually improve our services. If there's anything specific you'd like us to address or if you have further details to share, please feel free to reach out.I hope to have the opportunity to welcome you again for an improved experience.Sincerely,

Dear D,Thank you for taking the time to share your review with us. We appreciate your feedback and value your perspective. If you have any specific suggestions or areas where you think we can improve our services, we would love to hear more from you. Your insights are crucial in helping us enhance our offerings and ensure a better experience for all our guests.Please feel free to contact us, and we look forward to the opportunity to learn more from your valuable input.Sincerely,

Dear Elizabeth,Thank you for taking the time to provide us with your feedback regarding your recent stay. We sincerely apologize for the inconveniences you encountered during your time with us. It's disheartening to hear that your experience did not meet the high standards we strive to maintain at Marriott.We apologize for the noise disturbance in your room and understand how crucial a peaceful environment is for a restful stay. We will investigate the matter further to identify possible solutions to minimize noise disruptions in the future.Additionally, we regret to learn about the issues with the temperature control in your room. Our team is committed to ensuring the comfort of our guests, and we will address the heating concerns to prevent similar situations in the future.Regarding your comments on breakfast, we appreciate your honest feedback. Your observations about the lack of fresh cooked meat and the condition of the sausages will be shared with our culinary team to improve the quality of our offerings.We understand the importance of a good night's sleep, and we apologize that the pillows did not meet your expectations. Please know that your feedback is invaluable, and we will use it to make necessary improvements to enhance the overall guest experience.We are genuinely sorry that your stay fell short of the usual Marriott standards. We appreciate your loyalty to our brand, and we hope you would reconsider and give us another chance to provide you with the exceptional experience you deserve.If you have any additional comments or concerns, please feel free to contact us directly. We appreciate your feedback and the opportunity to address these issues.Sincerely,

Dear James,Thank you for sharing your reviews with us. Your feedback is invaluable, and we appreciate you taking the time to let us know about your experiences. We take your comments seriously and will use them to continually improve our services. If there's anything specific you'd like us to address or if you have further details to share, please feel free to reach out.I hope to have the opportunity to welcome you again .Sincerely,

Dear Charles,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards, Laura Carp Operations Manager

Dear Stephen,Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated our centrally located property, convenient parking facilities, and proximity to dining and shopping options. It's wonderful to know that our staff's hospitality made a positive impression on you, and we're pleased that you enjoyed the varied breakfast offerings.Your comments regarding the room furnishings and mattress have been duly noted. We sincerely apologize for any inconvenience you experienced in this regard. We are committed to ensuring a comfortable and pleasant stay for all our guests, and your feedback will be valuable in helping us address and improve upon the areas you've highlighted.Please rest assured that we take your comments seriously, and we will be looking into ways to enhance the overall guest experience, including the condition of our furnishings and mattresses.We appreciate your patronage and hope to have the opportunity to welcome you back in the future, providing an even more enjoyable stay.Sincerely,

Dear Sue,On behalf of the entire hotel team, I want to thank you for sharing about stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.