Dear Sandro,many thanks for taking the time to provide us with your rating of the The Ibis Styles Birmingham NEC and Airport Hotel.We are delighted to note that you enjoyed your stay with us and look forward to the pleasure of welcoming you back to stay in the near future and until then remain with.Kind regards,Gordon.

Dear Monica, Thank you for your nice review and maximum score. We are really pleased you enjoyed your stay and hope to welcome you back soon.

Grazie mille per la tua ottima recensione. Spero di vederti di nuovo. # Grazie

Dear Christopher, Thank you very much for taking your time to leave feedback for your recent stay with us. I am very pleased to read you had a great stay with us. We cannot wait to welcome you back soon.

Dear Adam,thank you very much for your feedback. I am sorry to hear your stay with us did not meet your expectations. Please rest assured that we will take appropriate measures to address concerns.

Dear Gemma, Thank you for your feedback. I am sorry to read that you have given us low score. We hope if you do chose to stay with us again in the future we will be able to get a higher score.

Dear EmmaMany thanks for your review. We are delighted that you enjoyed your stay and we look forward to welcoming you again soon.Regards

Daer KarinMany thanks for the 10/10.Kind regardsPatrick StapletonGeneral Manager

Hi there Joannemany thanks for your review. We are delighted you enjoyed your stay and look forward to welcoming you back in the near future.RegardsPatrick StapletonGeneral Manager

Hello NicholasI am sorry to hear you were unhappy with the food when you stayed with us.I would be grateful if you contact me direct and I will do my very best to look after you on your next visit.Kind regardsPatrick StapletonGeneral Manager

Dear KerrenI am so pleased you enjoyed your stay. I will certainly pass n your kind comments to the staff. We look forward to welcoming you to the hotel on the next occasion.Kind regardsPatrick StapletonGeneral Manager

Dear Simon, Thank you very much for your feedback. Thank you for staying with us and we hope to welcome you back soon.

Dear Man, Thank you so much for your great feedback! We are pleased to read you and your colleagues enjoyed your stay with us and that you have found our colleague Paulina incredibly helpful. I will pass your comments to her and our team which I am sure will be an encouragement to continue providing great service to our guests. We hope to welcome you back soon.

Dear Caroline, Thank you for choosing to stay with us again. I am happy to hear you had a great stay again. Hope to welcome you back again soon.

Dear Karen, thanks for the great feedback. We cannot wait to welcome you back again!

Dear Guest, Thank you very much for your feedback. Wish you would notify reception so we could have either move you to another room or provide you with a electric heater. I would like to assure you that we regularly check the heating in our hotel to make sure it is working especially on cold days. Each room has a radiator on the wall, in case there is an issue with the radiator we do have electric heaters available.

Dear David, thank you for rating your recent experience with us!

Dear Anthony, Thank you for your feedback and mention that you have found our staff friendly. We always advise to book as far in advance as possible to get the best rates at our hotel.