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Recensioni per Novotel Wolverhampton

3 out of 5
Novotel Wolverhampton
Union Street, Wolverhampton, England

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 398 su 1004 recensioni" "
Valutazione di 8 - Buono. 379 su 1004 recensioni" "
Valutazione di 6 - Soddisfacente. 123 su 1004 recensioni" "
Valutazione di 4 - Scarso. 55 su 1004 recensioni" "
Valutazione di 2 - Terribile. 49 su 1004 recensioni" "

8,4/10

Pulizia

8,4/10

Personale e servizio

7,6/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Giancarlo

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 1 notte a gennaio 2020
Risposta di E Rhodes-Maquaire/ Rooms Division Manager , il giorno 6 mar 2020
Thank you for your great rating. We look forward to welcoming you back to Novotel in the future. Best regards

10/10 Eccellente

Claudio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel che vale molto
Tutto ottimo peccato solo che in funzionasse il bollitore ottima posizione la cucina aperta sino alle 23 è una idea molto buona
Soggiorno di 1 notte ad agosto 2019

8/10 Buono

MARCO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Albergo molto pulito, cortesia alla reception, check in veloce, colazione abbondante
Soggiorno di 2 notti a giugno 2017

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
ok per una o due notti. posizione buona sia per la stazione che per una passeggiata in centro.

10/10 Eccellente

Anna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A lovely luxurious feel to it… feels 4 star ish and dog friendly. Could have done with a bit more lawn for obvious reasons, but a stunning hotel
Soggiorno di 1 notte ad aprile 2024
Risposta di Yann GM, il giorno 7 mag 2024
Dear Anna,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 Buono

Adrian

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was clean. Staff were friendly and professional. Breakfast was very good. Overall i really enjoyed my stay. Would definitely go back. Only down side was the room was a bit dated. Otherwise Would recommend.
Soggiorno di 1 notte ad aprile 2024
Risposta di Yann GM, il giorno 26 apr 2024
Dear Adrian,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Eccellente

BERNICE

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything
Soggiorno di 2 notti a marzo 2024
Risposta di Yann GM, il giorno 4 apr 2024
Dear Bernice,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 Buono

Stuart

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Toilet had no wash hand basin. Poor matress
Soggiorno di 1 notte a marzo 2024
Risposta di Yann GM, il giorno 2 apr 2024
Dear Stuart,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Eccellente

Jason

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff were fantastic made is feel special
Soggiorno di 1 notte a marzo 2024
Risposta di Yann GM, il giorno 27 mar 2024
Dear jason,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

6/10 Soddisfacente

Mrs C

Soggiorno di 1 notte a marzo 2024
Risposta di Yann GM, il giorno 30 mar 2024
Dear Mrs C,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Eccellente

Donna

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect location for the train station and shops and KK's is walkable so perfect for what we needed. Staff were lovely and breakfast was decent too
Soggiorno di 1 notte a marzo 2024
Risposta di Yann GM, il giorno 27 mar 2024
Dear Donna,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Eccellente

Arnaud

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
All good
Soggiorno di 1 notte a marzo 2024
Risposta di Yann GM, il giorno 27 mar 2024
Dear Arnaud,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

6/10 Soddisfacente

david

Mi è piaciuto: Pulizia
Soggiorno di 4 notti a febbraio 2024
Risposta di Yann GM, il giorno 26 feb 2024
Dear David,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

4/10 Scarso

Per

Viaggio di lavoro
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Soggiorno di 2 notti a febbraio 2024
Risposta di Yann GM, il giorno 19 feb 2024
Dear per,Thank you for taking the time to share your review. I am sorry to read that your experience did not meet your expectations. I will certainly investigate your concerns and I can assure you that the appropriate measures will be taken to avoid similar occurrence in the future. I hope that you will still give us the opportunity to welcoming you back to better serve you in the future. Best regards Yann

10/10 Eccellente

Karen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice stay
Stayed here one night Staff friendly and helpful Room very clean and comfortable Food in the bar good quality and again great friendly service
Soggiorno di 1 notte a febbraio 2024
Risposta di Yann GM, il giorno 5 feb 2024
Dear Karen,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Eccellente

Mohammad

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Yann GM, il giorno 30 gen 2024
Dear Mohammad,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Eccellente

Sophie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Yann GM, il giorno 22 gen 2024
Dear Sophie,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 Buono

Yukari

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
駅近で快適。
部屋が広くバスタブ付き。
Soggiorno di 1 notte a gennaio 2024
Risposta di Yann GM, il giorno 15 gen 2024
Dear Yukari,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect, nice cosy bed tho pillows a little stiff Great selection for breakfast, huge variety for vegetarians n meat eaters alike.
Soggiorno di 1 notte a gennaio 2024
Risposta di Yann GM, il giorno 9 gen 2024
Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

2/10 Terribile

Ben

Soggiorno di 1 notte a dicembre 2023
Risposta di Yann GM, il giorno 9 gen 2024
Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Eccellente

kim

Soggiorno di 2 notti a dicembre 2023
Risposta di Yann GM, il giorno 3 gen 2024
Dear Kim,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Eccellente

OMAR

Soggiorno di 2 notti a dicembre 2023
Risposta di Yann GM, il giorno 22 gen 2024
Dear Omar,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 Buono

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very quick check in, rooms very clean given age of hotel and bar area spacious and welcoming
Soggiorno di 1 notte a dicembre 2023
Risposta di Yann GM, il giorno 25 dic 2023
Dear John,Thank you for taking the time to share your feedback. I will share your feedback with the team, both reception and the restaurant team. I am disappointed to read that you did not enjoy your experience at breakfast and I will address it with the team. Best regards Yann

8/10 Buono

Philip

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very quiet room and a comfortable bed
Soggiorno di 1 notte a dicembre 2023
Risposta di Yann GM, il giorno 21 dic 2023
Dear Philip,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Eccellente

Gillian

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Worth it!
Great price for a Saturday night stay. We asked for a quiet room and got one. The service was spot on. The room was clean and comfortable. Worth it!
Soggiorno di 1 notte a dicembre 2023
Risposta di Yann GM, il giorno 19 dic 2023
Dear Gillian,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Yann GM, il giorno 19 dic 2023
Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Eccellente

Mark

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel good location
Great hotel and a great location. We didn’t spend much time there but the beds are so comfortable and we had a great nights sleep. It took a while to get checked in as a few large groups checked in ahead of us but when it was our turn to check in it took about 2mins. The hotel is nice and clean and would recommend.
Soggiorno di 1 notte a dicembre 2023
Risposta di Yann GM, il giorno 19 dic 2023
Dear Mark,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

6/10 Soddisfacente

catherine

Good location for train station. Room ok. But no USB chargers, just regular plugs. Toilet separate from the bathroom was ok. The bathroom was modern, but toilet room old & smelled.
Soggiorno di 1 notte a dicembre 2023
Risposta di Yann GM, il giorno 19 dic 2023
Dear Catherine,Thank you for taking the time to share your review. I am sorry to read that your experience did not meet your expectations. I will certainly investigate your concerns and I can assure you that the appropriate measures will be taken to avoid similar occurrence in the future. I hope that you will still give us the opportunity to welcoming you back to better serve you in the future. Best regards Yann

8/10 Buono

Bruce

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Stay, only one problem…,,,,
Excellent room etc. Bed ( for me ) was uncomfortable, heating seemed to turn off by itself during the night.
Soggiorno di 1 notte a dicembre 2023
Risposta di Yann GM, il giorno 19 dic 2023
Dear Bruce,Thank you for taking the time to share your review. I am sorry to read that your experience did not meet your expectations. I will certainly investigate your concerns and I can assure you that the appropriate measures will be taken to avoid similar occurrence in the future. I hope that you will still give us the opportunity to welcoming you back to better serve you in the future. Best regards Yann

6/10 Soddisfacente

Kevin

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
The hotel reception was amazing but the rooms need a little TLC, clean and comfortable but just tired.
Soggiorno di 1 notte a dicembre 2023
Risposta di Yann GM, il giorno 12 dic 2023
Dear kevin,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 Buono

Roman

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Great central location. Handy to all forms of transportation. Easy walk to the shops ,pubs and restaurant. Very quiet location though. Perfect. Friendly staff and very good breakfasts. The rooms are dated and the bathrooms especially need to b redone. Showering is awkward and tiles and grouting are crying for replacement as well
Soggiorno di 1 notte a dicembre 2023
Risposta di Yann GM, il giorno 12 dic 2023
Dear Roman,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

6/10 Soddisfacente

Baldeep

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
2 night stay for 5
2 night stay to visit friends and family nearby. The hotel is basic & in need of updating. We were on the 3rd floor & had 2 connecting rooms for our family of 5. The rooms were cramped, the toiletries were not topped up in 1 room. The service at breakfast on both mornings was poor. There were plenty of staff but no one wanting to help and just stand around and chat instead. Unlikely to stay again
Soggiorno di 2 notti a dicembre 2023
Risposta di Yann GM, il giorno 12 dic 2023
Dear Baldeep, Thank you for taking the time to review your recent stay at Novotel Wolverhampton. We value all feedback from our guests and take it seriously. We are glad that you were able to visit your friends and family in the area during your stay. We strive to provide comfortable, well-maintained rooms and services for all of our guests, so we apologize if this did not meet your expectations. We are working hard to improve our services and welcome any suggestions you may have on how we can do this. Thank you again for staying with us, and we hope that you will consider giving us another chance in the future. Kind Regards, The Novotel Wolverhampton Team

10/10 Eccellente

Geeta

Soggiorno di 3 notti a dicembre 2023
Risposta di Yann GM, il giorno 12 dic 2023
Dear Geeta,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Eccellente

Stephen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Football Trip
Friendly welcome at reception. Room was nice and the staff very helpful. Location great for the city centre and the football ground.
Soggiorno di 1 notte a dicembre 2023
Risposta di Yann GM, il giorno 8 dic 2023
Dear Stephen,Thank you for taking the time to share your feedback. I will share your feedback with the team, both reception and the restaurant team. I am disappointed to read that you did not enjoy your experience at breakfast and I will address it with the team. Best regards Yann

8/10 Buono

Richard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
No complaints - would stay again but would be useful to have a chair to sit at the desk (not required this time).
Soggiorno di 1 notte a dicembre 2023
Risposta di Yann GM, il giorno 8 dic 2023
Dear Richard,Thank you for taking the time to share your feedback. I will share your feedback with the team, both reception and the restaurant team. I am disappointed to read that you did not enjoy your experience at breakfast and I will address it with the team. Best regards Yann

8/10 Buono

Stuart

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Just perfectly fine
Soggiorno di 1 notte a dicembre 2023
Risposta di Yann GM, il giorno 6 dic 2023
Dear Stuart,Thank you for taking the time to share your feedback. I will share your feedback with the team, both reception and the restaurant team. I am disappointed to read that you did not enjoy your experience at breakfast and I will address it with the team. Best regards Yann

6/10 Soddisfacente

Lester

Mi è piaciuto: Comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Yann GM, il giorno 6 dic 2023
Dear Lester,Thank you for taking the time to share your feedback. I will share your feedback with the team, both reception and the restaurant team. I am disappointed to read that you did not enjoy your experience at breakfast and I will address it with the team. Best regards Yann

10/10 Eccellente

Garry

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We like this hotel for its convenience for local music venues. The room type we usually book (executive) is good and spacious. The bar is great, and breakfast cannot be faulted. Good value for what you get.
Soggiorno di 1 notte a dicembre 2023
Risposta di Yann GM, il giorno 6 dic 2023
Dear garry,Thank you for taking the time to share your feedback. I will share your feedback with the team, both reception and the restaurant team. I am disappointed to read that you did not enjoy your experience at breakfast and I will address it with the team. Best regards Yann

8/10 Buono

Andrew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pleasant Stay
Enjoyable stay, clean and as would be expected. Check in was slow and girl taking money at breakfast needs to go back to school… £20 - £13.95 for breakfast does not = £3 change. Otherwise no complaints
Soggiorno di 1 notte a novembre 2023
Risposta di Yann GM, il giorno 4 dic 2023
Dear Andrew,Thank you for taking the time to share your review. I am sorry to read that your experience did not meet your expectations. I will certainly investigate your concerns and I can assure you that the appropriate measures will be taken to avoid similar occurrence in the future. I hope that you will still give us the opportunity to welcoming you back to better serve you in the future. Best regards Yann

10/10 Eccellente

Paul

Soggiorno di 2 notti a novembre 2023
Risposta di Yann GM, il giorno 19 dic 2023
Dear Paul,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

6/10 Soddisfacente

Mark

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Staff were helpful, but overworked . Poor staffing on the bar,but helpful barman. He seemed to be the only person in the hotel around 11.30pm. Certainly needed someone else to help him. Bed was a little on the hard side. They are my only complaints, good stay overall.
Soggiorno di 1 notte a novembre 2023
Risposta di Yann GM, il giorno 29 nov 2023
Dear Mark,Thank you for your feedback regarding your stay at Novotel Wolverhampton. We appreciate the time taken to provide us with your thoughts and insights, and we are happy to hear that overall you had a good stay.At Novotel Wolverhampton, we take great pride in providing excellent customer service and strive to ensure our guests have the highest quality experience during their stay. We're sorry to hear that you felt staff were overworked and there was poor staffing in the bar at 11:30pm; we will share this information with the relevant team members so that we may continue to improve our services. Additionally, we apologize for any issues with mattress comfort and are always looking for ways to make sure our guests enjoy a comfortable night's sleep. Thank you again for taking the time to provide us with your feedback; it is very valuable as we constantly strive for perfection in all areas of our hotel. We look forward to welcoming you back at Novotel Wolverhampton soon! Best regards,

10/10 Eccellente

Mark

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Yann GM, il giorno 29 nov 2023
Dear Mark,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 Buono

David

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
No problems with check in, clean and comfortable room and decent quality meal in restaurant.
Soggiorno di 1 notte a novembre 2023
Risposta di Yann GM, il giorno 13 nov 2023
Dear David,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Eccellente

santosh

Soggiorno di 1 notte a novembre 2023
Risposta di Yann GM, il giorno 29 nov 2023
Dear Santosh,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 Buono

Sherralee

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good value hotel with plentiful breakfast. Clean, friendly and welcoming staff. We found the room a little noisy - air conditioning unit constantly made a clicking noise despite not being switched on - but overall very good for the money.
Soggiorno di 1 notte a ottobre 2023
Risposta di Yann GM, il giorno 6 nov 2023
Dear Sherralee,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Eccellente

Rebecca

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Yann GM, il giorno 2 nov 2023
Dear Rebecca,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Eccellente

Kevin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very close to National Rail
Soggiorno di 1 notte a ottobre 2023
Risposta di Yann GM, il giorno 2 nov 2023
Dear kevin,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 Buono

Glendene

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Only issue is that there should be sign posting to the hotel. Easy to make a wrong turn if arriving on foot as we did.
Soggiorno di 2 notti a ottobre 2023
Risposta di Yann GM, il giorno 30 ott 2023
Dear Glendene,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Eccellente

Jonathan

Soggiorno di 1 notte a ottobre 2023
Risposta di Yann GM, il giorno 29 nov 2023
Dear Jonathan,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Eccellente

Lynda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
One night stay at the Novotel Hotel Wolverhampton
Our stay was amazing at the Novotel Hotel. We had a warm welcome from Shanoi at reception. The room was clean and the environment was very pleasant. The breakfast was well laid out and evening meal was great with generous helpings and reasonably priced. All in all we thoroughly enjoyed our stay and would visit this hotel again.
Soggiorno di 1 notte a ottobre 2023
Risposta di Yann GM, il giorno 27 ott 2023
Dear Lynda, Thank you for your kind review of your stay at the Novotel Hotel Wolverhampton. We are delighted that Shanoi provided a warm welcome at reception and that you found the room clean, the environment pleasant and the meals generous and reasonably priced. We are pleased that you enjoyed your stay and we would love to welcome you back in future. At Novotel, we strive to provide our guests with a comfortable and enjoyable experience. We take pride in our services and value each customer's feedback as we continue to work hard toward meeting their expectations. Thank you again for choosing us. Sincerely,