Esterni

Recensioni per Casa Nonna Bodrum - Adult Only

5 out of 5
Casa Nonna Bodrum - Adult Only
Icmeler mevkii, PK 357, Bodrum, Mugla

Recensioni

9,4

Eccezionale

Valutazione di 10 - Eccellente. 43 su 52 recensioni" "
Valutazione di 8 - Buono. 5 su 52 recensioni" "
Valutazione di 6 - Soddisfacente. 2 su 52 recensioni" "
Valutazione di 4 - Scarso. 1 su 52 recensioni" "
Valutazione di 2 - Terribile. 1 su 52 recensioni" "

9,6/10

Pulizia

9,4/10

Personale e servizio

9,2/10

Servizi

9,6/10

Condizioni e dotazioni della struttura

9,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The only issue I had was room 404 the balcony door would not shut. Other than that I loved my trip and service.
Risposta di Casa Nonna Bodrum, il giorno 29 apr 2024
Dear Mr. James,Warm greetings from Casa Nonna Bodrum. Your insights would be invaluable in helping us enhance our guests' satisfaction. We would be happy to have been aware of the situation with your balcony door and able to correct this issue. However, we're pleased to hear that this didn't diminish your overall enjoyment, and that you found your stay with us relaxing. We appreciate your recent stay at Casa Nonna Bodrum and for taking the time to provide us with a rating. Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back in the future. Kind regards, Buse Ongen / Guest Services Ambassador

10/10 Eccellente

atefeh

Risposta di Casa Nonna Bodrum, il giorno 21 gen 2024
Dear Atefeh,Warm greetings from Casa Nonna Bodrum. Thank you once for your generous feedback and for choosing Casa Nonna Bodrum for your stay.We can't wait to welcome you back for another unforgettable experience in the future. Kind regrads,Guest Services Ambassador

10/10 Eccellente

atefeh

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had such wonderful times at this place. Very clean and nice. The staff are friendly and respectful! Highly recommend this place!!!
Soggiorno di 5 notti a dicembre 2023
Risposta di Casa Nonna Bodrum, il giorno 21 gen 2024
Dear Atefeh,Warm greetings from Casa Nonna Bodrum. Thank you once for your generous feedback and for choosing Casa Nonna Bodrum for your stay.We can't wait to welcome you back for another unforgettable experience in the future. Kind regrads,Guest Services Ambassador

10/10 Eccellente

Nisha

Risposta di Casa Nonna Bodrum, il giorno 21 gen 2024
Dear Nisha,Warm greetings from Casa Nonna Bodrum. Thank you once for your generous feedback and for choosing Casa Nonna Bodrum for your stay.We can't wait to welcome you back for another unforgettable experience in the future. Kind regrads,Guest Services Ambassador

10/10 Eccellente

William

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
great hotel. but overcharged for cocktails.
Soggiorno di 8 notti a ottobre 2023
Risposta di Casa Nonna Bodrum, il giorno 31 ott 2023
Dear William Gilmer,Warm greetings from Casa Nonna Bodrum. Thank you once for your generous feedback and for choosing Casa Nonna Bodrum for your stay.We can't wait to welcome you back for another unforgettable experience in the future. Kind regrads,Kumral KELEŞSales Manager

10/10 Eccellente

Bahareh

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed for few days in October and it was amazing! I work for a luxury resort in US and I was blown away. The quality of food and presentation 10/10 The view and cleanliness 10/10 Staff, customer service and the speed of service 1000/10 Specially Yasin and Burak were amazing and a girl in the restaurant with glasses ( unfortunately don’t remember her name) so professional and accommodating. This unique, boutique style resort is right on the water and 10-15 min away from downtown and shopping center. I don’t know about other times of the year but for few days in October it was sooo peaceful and quiet - perfect for romantic getaway ( they have dinner tables literally a feet away from the sea) make sure get a room witj view but even if you don’t pool and its cabanas have breathtaking views. There is no much to do in or around ( walking distance) but honestly it is so beautiful we didn’t wanna leave and mostly stayed in.
Soggiorno di 2 notti a ottobre 2023
Risposta di Casa Nonna Bodrum, il giorno 22 ott 2023
Dear Bahareh Mahdavi,We are absolutely thrilled to read your wonderful review of your stay at Casa Nonna Bodrum! Your feedback has brought smiles to all of our faces, and we're grateful for your kind words.It's truly heartwarming to hear that you, coming from the luxury resort industry yourself, were impressed by our facilities and services. Your compliments on our food quality, presentation, and the cleanliness of the resort are immensely appreciated. At Casa Nonna Bodrum, we take pride in offering our guests the best, and it's gratifying to know that you found our offerings to be top-notch.Our team members, especially Yasin, Burak and Yıldız, are indeed incredible assets to our team. We're glad to hear they made your experience even more memorable. Thank you once again for your generous feedback and for choosing Casa Nonna Bodrum for your stay. We can't wait to welcome you back for another unforgettable experience in the future. If you ever decide to return, please don't hesitate to reach out. Your next tranquil escape awaits!Kind regards,Kumral KELEŞSales Manager

4/10 Scarso

david

Soggiorno di 2 notti a ottobre 2023
Risposta di Casa Nonna Bodrum, il giorno 22 ott 2023
Dear David Dumani,Warm greetings from Casa Nonna Bodrum. We appreciate your recent stay at Casa Nonna Bodrum and for taking the time to provide us with a rating. While you haven't left specific feedback, your 4-star rating is important to us.We are always eager to learn from our guests and continuously improve our services. If you would be willing to share more details about your stay or what could have made it a 5-star experience for you, we'd be grateful. Your insights would be invaluable in helping us enhance our guests' satisfaction.We value your feedback and look forward to hearing from you. Thank you for choosing Casa Nonna Bodrum, and we hope to welcome you back for a more exceptional experience in the future.Kind regards,Kumral KELEŞSales Manager

8/10 Buono

Namir

Soggiorno di 4 notti a ottobre 2023
Risposta di Casa Nonna Bodrum, il giorno 11 nov 2023
Dear Namir Daman,Warm greetings from Casa Nonna Bodrum. We appreciate your recent stay at Casa Nonna Bodrum and for taking the time to provide us with a rating. While you haven't left specific feedback, your 4-star rating is important to us.We are always eager to learn from our guests and continuously improve our services. If you would be willing to share more details about your stay or what could have made it a 5-star experience for you, we'd be grateful. Your insights would be invaluable in helping us enhance our guests' satisfaction.We value your feedback and look forward to hearing from you. Thank you for choosing Casa Nonna Bodrum, and we hope to welcome you back for a more exceptional experience in the future.Kind regards,Kumral KELEŞSales Manager

10/10 Eccellente

Manna

Soggiorno di 4 notti a ottobre 2023
Risposta di Casa Nonna Bodrum, il giorno 31 ott 2023
Dear Manna Masomi,Warm greetings from Casa Nonna Bodrum. Thank you once for your generous feedback and for choosing Casa Nonna Bodrum for your stay.We can't wait to welcome you back for another unforgettable experience in the future. Kind regrads,Kumral KELEŞSales Manager

10/10 Eccellente

Eman

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel was excellent, view wonderful, quite, clean- hosts are friendly, smiling, helpful. However it is away from center where restaurants and shops - active area , by 20 min by car Still i like our stay a lot- was relaxing
Soggiorno di 3 notti a ottobre 2023
Risposta di Casa Nonna Bodrum, il giorno 10 ott 2023
Dear Eman Alobary,Thank you very much for taking the time to share your thoughts about your recent stay with us. We are delighted to hear that you found our hotel excellent, enjoyed the wonderful view, and appreciated the tranquil and clean environment we strive to provide.Our team takes great pride in being friendly, welcoming, and helpful, so it's wonderful to know that you felt well taken care of during your stay.We understand that our peaceful location, while offering a serene getaway, is a bit farther from the bustling center with its restaurants and shops. However, we're pleased to hear that this didn't diminish your overall enjoyment, and that you found your stay with us relaxing.Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back in the future. If you ever decide to explore the active area closer to the center, we're here to assist with transportation options or recommendations.Once again, thank you for choosing to stay with us. We wish you safe travels and look forward to hosting you again.Kind regards,Kumral KELEŞSales Manager

10/10 Eccellente

Harun

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Alles sehr gut ! Personal & Führungs Mannschaft Top. Einzig Artige Landschaft. Restaurant etwas überteuert.
Soggiorno di 8 notti a settembre 2023
Risposta di Casa Nonna Bodrum, il giorno 10 ott 2023
Dear Harun Kazoglu,Thank you very much for your kind words and for choosing to stay with us. We are delighted to hear that you found everything to be very good during your visit.Our team takes pride in providing excellent service, and it's wonderful to know that you had a positive experience with our team.We also agree that our unique landscape is one of our most cherished assets, and we're thrilled that you appreciated it.Regarding your feedback on our restaurant pricing, we appreciate your input. We constantly strive to offer a balance between quality and value, and your comments will be taken into consideration as we continue to improve our offerings.Once again, thank you for your valuable feedback, and we look forward to welcoming you back in the future. If you have any further comments or suggestions, please feel free to share them with us.Kind regards,Kumral KELEŞSales Manager

2/10 Terribile

Brianna

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, servizi
How is Casa Nonna is a 5 star hotel? Our experience was anything but. When we arrived, they gave us handicap room when we did not request or need it. This would have been fine if this were the only room left but it wasn't. We looked online and there were several rooms of our same type still available. Only after we brought this to their attention did they move us to another room. Neither the original or new room was well cleaned as there was hair everywhere. They also did not clean our rooms for a couple days even though we did not have a sign on the door. We met a couple during our stay and they said the same thing. There was no iron in the room so we asked the front desk for one and they said they would bring one to our room shortly. 30 min go by so we call again and they said they will bring it soon. Another 30 min go by, we call again, and they finally tell us that all of the irons are being used by other guests and we have to wait until they’re done. Why they didn’t just tell us this in the first place or why a big hotel has a couple of irons is beyond me. At check out, we were charged for several meals that we did not order. Be sure to check your final bill! Despite the extra charges, Hediye (one of the receptionists) was very helpful and committed to helping us remove the charges. Besides Heidye and the incredibly kind restaurant staff, everything was subpar. I DO NOT recommend staying here if you appreciate basic customer service and cleanliness.
Soggiorno di 2 notti ad agosto 2023
Risposta di Casa Nonna Bodrum, il giorno 31 ott 2023
Dear Brianna Crayton,Warm greetins from Casa Nonna Bodrum. I would like to express my sincere apologies for the disappointing experience you had during your stay at Casa Nonna Bodrum. Your feedback is invaluable to us, and I appreciate you taking the time to share your concerns. Please allow me to address the issues you've raised.First and foremost, I am deeply sorry to hear about the mix-up with your room allocation. It was not our intention to inconvenience you, and I assure you that we have since reviewed our processes to prevent similar occurrences in the future. Your feedback regarding the cleanliness of the rooms is concerning, and I want to assure you that this matter will be taken very seriously, and the necessary improvements will be made to ensure a pristine environment for our guests.I regret to hear about the delay in providing you with an iron and the miscommunication regarding its availability. This is not up to our usual standards of service, and I appreciate your understanding. Your input highlights areas where we need to improve our communication and ensure that such incidents do not recur.Regarding the billing concerns, I want to extend my gratitude for bringing this matter to our attention. I'm glad to hear that Hediye was helpful in addressing this issue, and we will use this as an opportunity to enhance our internal processes and training to ensure accurate billing and prevent such errors from happening in the future.Your comments about the kindness and commitment of some of our staff, especially Hediye and the restaurant team, are much appreciated. We are proud of the dedication of our team members, and it's heartening to know that they made a positive impact during your stay.I truly regret that your experience at Casa Nonna Bodrum did not meet your expectations. We take your feedback seriously, and we are committed to addressing these issues to enhance the overall guest experience. Your comments will help us make the necessary improvements and ensure that our guests receive the high level of customer service and cleanliness that they deserve.I understand that this may not change your past experience, but I hope it demonstrates our dedication to improving the quality of our services. If you ever decide to give us another chance, I would personally ensure that your stay exceeds your expectations. Your comfort and satisfaction are of the utmost importance to us.Thank you again for sharing your feedback.Kind regards,Kumral KELEŞSales Manager

8/10 Buono

Deanne

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property and hotel rooms are nicely renovated and very beautiful. The staff were helpful when asked but we felt that overall they did not go above and beyond to make our stay a true five star experience. The hotel also doesn't serve meals or drinks on the beach or at the pool, which I found surprising. If you wanted food or drinks you had to go to one of their restaurants. Not a huge deal, but in the past when staying at five star hotels there was always someone there willing to help, servicing the area and checking in with guests if they needed anything. They also charge you for coffee pods in your own room, which made me feel like the hotel was nickel and diming us. I don't know any other five star hotels who charge for this. Also the cabanas at the water also come with a charge, so please be mindful of this.
Soggiorno di 3 notti a settembre 2023
Risposta di Casa Nonna Bodrum, il giorno 10 ott 2023
Dear Deanne Sinclair,Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and your choice to stay at our property.We are pleased to hear that you found our property and hotel rooms to be nicely renovated and beautiful. Your kind words about our team's helpfulness are also appreciated.Guest satisfaction is our top priority, and we regret any inconvenience you may have experienced. We constantly strive to improve, and your feedback will be instrumental in helping us enhance our services.We value your feedback and hope that despite these concerns, you had an overall enjoyable stay with us. We would love the opportunity to welcome you back in the future and provide you with an even more exceptional experience.Thank you for choosing to stay with us, and please do not hesitate to reach out if you have any further comments or suggestions.Kind regards,Kumral KELEŞSales Manager

10/10 Eccellente

khaled

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent overall experience
Soggiorno di 3 notti a settembre 2023
Risposta di Casa Nonna Bodrum, il giorno 10 ott 2023
Dear Khaled,Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and your choice to stay at our property.We are pleased to hear that you found our property and hotel rooms to be nicely renovated and beautiful. Your kind words about our team's helpfulness are also appreciated.Guest satisfaction is our top priority, and we regret any inconvenience you may have experienced. We constantly strive to improve, and your feedback will be instrumental in helping us enhance our services.We value your feedback and hope that despite these concerns, you had an overall enjoyable stay with us. We would love the opportunity to welcome you back in the future and provide you with an even more exceptional experience.Thank you for choosing to stay with us, and please do not hesitate to reach out if you have any further comments or suggestions.Kind regards,Kumral KELEŞSales Manager

10/10 Eccellente

Richard

Soggiorno di 4 notti a settembre 2023
Risposta di Casa Nonna Bodrum, il giorno 22 ott 2023
Dear Richard Reynolds,Thank you once for your generous feedback and for choosing Casa Nonna Bodrum for your stay.We can't wait to welcome you back for another unforgettable experience in the future. Kind regrads,Kumral KELEŞSales Manager

10/10 Eccellente

yakov

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Exclent location exclent management
Soggiorno di 3 notti a settembre 2023
Risposta di Casa Nonna Bodrum, il giorno 10 ott 2023
Dear Yakov Mentaka,Warm greetings from Casa Nonnna Bodrum. We want to express our sincerest gratitude for your recent review of Casa Nonna Bodrum. Your glowing comments and rating truly brightened our day!It's our mission to create memorable experiences for our guests, and your feedback tells us we're on the right track. We're thrilled to hear that you enjoyed your stay.Your rating is incredibly motivating for our team, and they inspire us to maintain the highest level of service and hospitality. We take great pride in providing you with a five-star experience.We look forward to welcoming you back to Casa Nonna Bodrum in the future and continuing to exceed your expectations. Thank you for choosing us for your stay.Kind regards,Kumral KELEŞSales Manager

10/10 Eccellente

robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a settembre 2023
Risposta di Casa Nonna Bodrum, il giorno 10 ott 2023
Dear Robert Gosdanian,Warm greetings from Casa Nonnna Bodrum. We want to express our sincerest gratitude for your recent review of Casa Nonna Bodrum. Your glowing comments and rating truly brightened our day!It's our mission to create memorable experiences for our guests, and your feedback tells us we're on the right track. We're thrilled to hear that you enjoyed your stay.Your rating is incredibly motivating for our team, and they inspire us to maintain the highest level of service and hospitality. We take great pride in providing you with a five-star experience.We look forward to welcoming you back to Casa Nonna Bodrum in the future and continuing to exceed your expectations. Thank you for choosing us for your stay.Kind regards,Kumral KELEŞSales Manager

10/10 Eccellente

chris

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful location, close walk to the water and fantastic service!
Risposta di Casa Nonna Bodrum, il giorno 9 set 2023
Dear Chris Francis,Warm greetings from Casa Nonna Bodrum. Thank you for your kind words about our beautiful location and fantastic service. We're delighted to hear that you enjoyed your stay with us and that the proximity to the water added to your experience. If you ever decide to visit us again, we'll be more than happy to welcome you back. Your feedback is greatly appreciated, and we hope to continue providing you with exceptional experiences in the future.Kind regards,Kumral KELEŞSales Manager

10/10 Eccellente

Marwan

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed for a few days at Cassa Nonna and the only issue was that we could not stay longer! Fantastic facilities, a gorgeous location and very friendly staff - special mentions to Hediye and Gökhan who took great care of us every step of the way. Will definitely be back and highly reccomend this hotel to anyone looking for luxury accomodation at a convenient distance from the town. Ps. The beach at the back if the property is stunning.
Risposta di Casa Nonna Bodrum, il giorno 9 set 2023
Dear Marwan Matar,Warm greetings from Casa Nonna Bodrum. It sounds like you had a wonderful experience at Cassa Nonna! We're glad to hear that you enjoyed your stay and found the facilities, location, and staff to be fantastic. It's always a pleasure to receive positive feedback about dedicated staff members like Hediye and Gökhan who made your stay memorable. We appreciate your recommendation and look forward to welcoming you back in the future.Thank you for taking the time to share your thoughts, and we hope to see you again soon.Kind regards,Kumral KeleşSales Manager

6/10 Soddisfacente

Halil

Soggiorno di 9 notti ad agosto 2023
Risposta di Casa Nonna Bodrum, il giorno 9 set 2023
Dear Halil Mustafa,Warm greetings from Casa Nonna Bodrum. Thank you for taking the time to share your feedback with us. As the Casa Nonna Bodrum family, we are sorry that your experience did not meet your expectations. Please know that our priority is always the comfort and satisfaction of our guests, and we are disappointed to hear that we fell short in your situation.We value your feedback and want to do everything we can to ensure that all our guests have an enjoyable stay.Thank you again for bringing this to our attention and we hope to welcome you back in the near future for another stay. Kind regards, Kumral KELEŞ Sales Manager

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 1 notte ad agosto 2023
Risposta di Casa Nonna Bodrum, il giorno 14 ago 2023
Sayın Volkan Bey,Vaktinizi ayırdığınız ve geri dönüşünüzü paylaştığınız için çok teşekkür ederiz. Otelimizle ilgili yapmış olduğunuz değerlendirmeler bizim için çok önemli olmakla birlikte, memnuniyetinizin devamlılığını sağlamak adına elimizden geleni yaptığımızdan emin olmanızı isteriz. En kısa zamanda sizleri tekrar aramızda görmek dileğiyle,SevgilerKumral KELEŞSatış Müdürü

6/10 Soddisfacente

Alex

Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Non mi è piaciuto: Personale e servizio
All style no substance
We stayed here in 2020 when it was still Sign by Ersan. We had one of the most fabulous experiences of our life and even got engaged there. As it stands today, the renovations are stunning, but service was absolutely lacking. There was no anticipation of our needs. No one went out of their way for us or even introduced themselves to us. If we needed anything, we had to go out and flag someone down to assist- requests as basic as can I order a drink. If we sat at the beach, we would be ignored. When we got a cabana for a day- we were not checked on once. At breakfast service was fine but after ordering and asking for the check, there was no interaction or interest from staff to engage with us and ask how our meals were. At dinner, we probably had the best service, although we still felt like we were inconveniencing staff by being there. Our best friends were the gang of cats surrounding us and pressing us for a morsel to eat. We would have spent great money here outside of our expensive room. However, no one cared to ask us or sell us or even give us a menu in any circumstance of our being there. We would’ve ordered more food while lounging by the beach, had a round of shisha, and definitely a ton more drinks if anyone could have given us their time and attention. I hate that we felt like we were intruding on other peoples grand holiday’s instead of enjoying our own. Lesson learned to not return to a place when expectations are high.
Soggiorno di 3 notti ad agosto 2023
Risposta di Casa Nonna Bodrum, il giorno 13 ago 2023
Dear Alex Bell,Thank you for sharing your previous experience and your recent stay at our establishment. We truly appreciate your candid feedback, as it helps us improve and enhance our service.We're truly honored that you chose our resort as the setting for such a special moment in your life. While we're delighted that you found our recent renovations to be stunning, we deeply regret that the service fell short of your expectations. Your concerns are taken seriously, and we apologize for any instances where we failed to meet your needs and provide the attentive service you deserve.We sincerely apologize for any inconvenience you encountered with our staff's responsiveness. This is certainly not the standard of service we strive to provide. Rest assured, your feedback has been shared with our team, and we will be addressing these issues to ensure they are not repeated in the future.We understand the importance of personalized attention and a warm, welcoming atmosphere. Your insights about your interactions with our staff and the opportunities we missed are invaluable, and we are committed to making improvements. Please know that we deeply regret any sense of intrusion you felt during your stay.It is our genuine hope that you might consider giving us another chance in the future. We would be honored to make amends and provide you with the exceptional experience you deserve. If you do choose to return, please reach out, and we'll ensure that your visit is nothing short of remarkable.Thank you once again for your honest feedback, and for allowing us the chance to learn and grow from your experience.Kind regards,Kumral KELEŞSales Manager

10/10 Eccellente

danna

Soggiorno di 3 notti a luglio 2023
Risposta di Casa Nonna Bodrum, il giorno 26 ago 2023
Dear Danna,Warm greetings from Casa Nonna Bodrum.Thank you for taking the time to give us your valuable feedback. As the Casa Nonna Bodrum team, we are happy to know that you had a wonderful stay in our hotel, receiving the best service we can provide. We will be sharing your positive comments with all our teammates.We are very excited and look forward to welcoming you back soon.Kind regards,Kumral KELEŞSales Manager

8/10 Buono

Saad

Soggiorno di 4 notti a luglio 2023
Risposta di Casa Nonna Bodrum, il giorno 13 ago 2023
Dear Saad,Warm greetings from Casa Nonna Bodrum. Thank you for taking the time to share your feedback with us. As the Casa Nonna Bodrum family, we are sorry that your experience did not meet your expectations. Please know that our priority is always the comfort and satisfaction of our guests, and we are disappointed to hear that we fell short in your situation.We value your feedback and want to do everything we can to ensure that all our guests have an enjoyable stay.Thank you again for bringing this to our attention and we hope to welcome you back in the near future for another stay. Kind regards, Kumral KELEŞ Sales Manager

10/10 Eccellente

Lutfi

Soggiorno di 1 notte a luglio 2023
Risposta di Casa Nonna Bodrum, il giorno 30 lug 2023
Dear Lutfi Yelkenci,Warm greetings from Casa Nonna Bodrum.Thank you for taking the time to give us your valuable feedback. As the Casa Nonna Bodrum team, we are happy to know that you had a wonderful stay in our hotel, receiving the best service we can provide. We will be sharing your positive comments with all our teammates.We are very excited and look forward to welcoming you back soon.Kind regards,Kumral KELEŞSales Manager

10/10 Eccellente

Jennifer

Soggiorno di 7 notti a giugno 2023
Risposta di Casa Nonna Bodrum, il giorno 24 lug 2023
Dear Jennifer,Warm greetings from Casa Nonna Bodrum.Thank you for taking the time to give us your valuable feedback. As the Casa Nonna Bodrum team, we are happy to know that you had a wonderful stay in our hotel, receiving the best service we can provide. We will be sharing your positive comments with all our teammates.We are very excited and look forward to welcoming you back soon.Kind regards,Kumral KELEŞSales Manager

10/10 Eccellente

Naser

Soggiorno di 2 notti a luglio 2023
Risposta di Casa Nonna Bodrum, il giorno 16 lug 2023
Dear Naser,Warm greetings from Casa Nonna Bodrum.Thank you for taking the time to give us your valuable feedback. As the Casa Nonna Bodrum team, we are happy to know that you had a wonderful stay in our hotel, receiving the best service we can provide. We will be sharing your positive comments with all our teammates.We are very excited and look forward to welcoming you back soon.Kind regards,Kumral KELEŞSales Manager

10/10 Eccellente

Laura

Soggiorno di 1 notte a luglio 2023
Risposta di Casa Nonna Bodrum, il giorno 10 lug 2023
Dear Laura Goldstein,Warm greetings from Casa Nonna Bodrum.Thank you for taking the time to give us your valuable feedback. As the Casa Nonna Bodrum team, we are happy to know that you had a wonderful stay in our hotel, receiving the best service we can provide. We will be sharing your positive comments with all our teammates.We are very excited and look forward to welcoming you back soon.Kind regards,Kumral KELEŞSales Manager

8/10 Buono

Nuray

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property and location with beautiful rooms. Staff is very friendly. The only reason I don’t give the best rating is due to high prices. A cocktail is around 30 Eur plus service fee. There is no turn down service either. There is a hotel with a very loud club next door. Very high potential generally but the last mile to perfection is missing.
Soggiorno di 2 notti a giugno 2023
Risposta di Casa Nonna Bodrum, il giorno 18 giu 2023
Dear Nuray Misteli,Warm greetings from Casa Nonna Bodrum. Thank you for taking the time to share your feedback with us. As the Casa Nonna Bodrum family, we are sorry that your experience did not meet your expectations. Please know that our priority is always the comfort and satisfaction of our guests, and we are disappointed to hear that we fell short in your situation.We value your feedback and want to do everything we can to ensure that all our guests have an enjoyable stay.Thank you again for bringing this to our attention and we hope to welcome you back in the near future for another stay.Kumral KELEŞSales Manager

10/10 Eccellente

GHASSAN

Soggiorno di 3 notti a giugno 2023
Risposta di Casa Nonna Bodrum, il giorno 25 giu 2023
Dear Ghassan Yared,Thank you for taking the time to give us your valuable feedback.As the Casa Nonna Bodrum team, we are happy to know that you had a wonderful stay in our hotel, receiving the best service we can provide. We will be sharing your positive comments with all our teammates.We are very excited and look forward to welcoming you back soon.Kind regards,Kumral KELEŞSales Manager

10/10 Eccellente

Haleema

Soggiorno di 5 notti a maggio 2023
Risposta di Casa Nonna Bodrum, il giorno 25 giu 2023
Dear Haleema Nadir,Thank you for taking the time to give us your valuable feedback.As the Casa Nonna Bodrum team, we are happy to know that you had a wonderful stay in our hotel, receiving the best service we can provide. We will be sharing your positive comments with all our teammates.We are very excited and look forward to welcoming you back soon.Kind regards,Kumral KELEŞSales Manager

10/10 Eccellente

Pradip

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a maggio 2023
Risposta di Casa Nonna Bodrum, il giorno 11 mag 2023
Dear Pradip,Thank you for taking the time to give us your valuable feedback.As the Casa Nonna Bodrum team, we are happy to know that you had a wonderful stay in our hotel, receiving the best service we can provide. We will be sharing your positive comments with all our teammates.We are very excited and look forward to welcoming you back soon.Kind regards,Kumral KELEŞSales Manager

10/10 Eccellente

Geysa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff were great. Limited amenities but we were here to relax. Clean, comfortable rooms.
Soggiorno di 3 notti ad aprile 2023
Risposta di Büşra Temelci, il giorno 22 apr 2023
Dear Michael AikmanThank you for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay at our hotel and that we were able to meet your expectations. Your review is greatly appreciated and we are honored to have earned your highest recommendation. We hope to welcome you back in the near future for another wonderful stay. Yours Sincerely, Büsra Temelci Guest Services Ambassador

10/10 Eccellente

Kai

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Casa Nonna was an exceptional place to stay. All of the staffs went above and beyond to assist you whilst we were staying at the hotel. Room cleanliness was at top standard too, and provided fresh towels, and soaps, water etc daily. Lastly, I want to say a big thank you to the receptionists (Gershik, Gökhan and Sidar - apologies if names were incorrectly spelt) they gave us constant updates and helped us throughout our stay. Even provided us with cables which allowed me to connect to the tv. Thank you all, will be back soon ☺️.
Soggiorno di 6 notti ad aprile 2023
Risposta di Büşra Temelci, il giorno 17 apr 2023
Dear Kai Man Lee , Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay at our hotel and that we were able to meet your expectations. Your review is greatly appreciated and we are honored to have earned your highest recommendation. We hope to welcome you back in the near future for another wonderful stay. Yours Sincerely, Büsra Temelci Guest Services Ambassador

10/10 Eccellente

Ekaterina

Soggiorno di 3 notti ad aprile 2023
Risposta di Büşra Temelci, il giorno 13 apr 2023
Dear Ekaterina Kan, Thank you for your recent stay in our beautiful hotel Casa Nonna Bodrum and for taking the time to leave a 5-star rating. We're thrilled to see that you had an enjoyable experience at our hotel.We hope to have the pleasure of welcoming you back again soon.Büşra TemelciGuest Services AmbassadorCasa Nonna Bodrum - Adult Only

10/10 Eccellente

Katrin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ein wunderschönes Fleckchen Erde mit außergewöhnlich gutem Service.
Soggiorno di 5 notti ad aprile 2023
Risposta di Büşra Temelci, il giorno 8 apr 2023
Liebe Katrin,wir möchten uns auf diesem Wege herzlich bei Ihnen bedanken, dass Sie sich die Zeit genommen haben, eine 5-Sterne-Bewertung für unser Hotel Casa Nonna Bodrum zu hinterlassen. Es freut uns sehr zu hören, dass Sie mit unseren Dienstleistungen zufrieden waren und dass wir Ihre Erwartungen erfüllen konnten.Ihre positiven Worte bedeuten uns viel und motivieren uns, auch in Zukunft weiterhin den bestmöglichen Service anzubieten.Es würde uns sehr freuen, Sie bald wieder bei uns im Casa Nonna Bodrum begrüßen zu dürfen, damit wir Ihnen erneut zeigen können, dass wir Ihre Wertschätzung zu schätzen wissen.Nochmals vielen herzlichen Dank für Ihre positive Bewertung.Mit freundlichen Grüßen,Büşra TemelciGuest Services AmbassadorCasa Nonna Bodrum

10/10 Eccellente

Ömercan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Mükemmel
Tek kelimeyle herşey mükemmeldi. Konukseverlikleri için teşekkür ediyorum. Bundan sonra Bodrumda düşünmeden kalacağım tek yer.
Soggiorno di 2 notti a marzo 2023
Risposta di Büşra Temelci, il giorno 3 apr 2023
Sayın Ömercan Göncü;Casa Nonna Bodrum otelimizde siz değerli misafirlerimizi ağırlamaktan mutluluk duyduğumuzu belirtmek isteriz. Konaklamanızla ilgili övgü dolu sözleriniz için de ayrıca çok teşekkür ederiz. Değerli görüşleriniz ve güzel yorumlarınız tüm Casa Nonna Bodrum çalışanları için bir motivasyon kaynağı olmuştur. En yakın zamanda sizleri tekrar Casa Nonna Bodrum'da ağırlayabilmek için sabırsızlanıyoruz.Saygılarımızla,Büşra TemelciGuest Services Ambassador

10/10 Eccellente

yasemin

Soggiorno di 3 notti a marzo 2023

10/10 Eccellente

Julia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We really enjoyed our stay at Cassa Nona. The property is great and the rooms are very comfortable. The property is a little out of town but we’ll worth the daily trip.
Risposta di Büşra Temelci, il giorno 26 mar 2023
Dear Julia Tully,Thank you so much for taking the time to leave us a wonderful 5-star review! It was truly a pleasure to have you as our guest at Casa Nonna Bodrum, and we are delighted to hear that you enjoyed your stay with us.We appreciate your feedback and support, and we hope to have the opportunity to welcome you back to our hotel in the future. Please do not hesitate to contact us if there is anything we can do to make your next stay even more enjoyable.Once again, thank you for choosing Casa Nonna Bodrum, and we look forward to serving you again soon!Büşra TemelciGuest Services AmbassadorCasa Nonna Bodrum - Adult Only

10/10 Eccellente

Yigit

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Lovely hotel and staff is great. Definitely recommended.
Soggiorno di 1 notte a marzo 2023
Risposta di Büsra Temelci, il giorno 5 mar 2023
Dear Yigit Ozen,Thank you so much for taking the time to leave us a wonderful 5-star review! It was truly a pleasure to have you as our guest at Casa Nonna Bodrum, and we are delighted to hear that you enjoyed your stay with us.We appreciate your feedback and support, and we hope to have the opportunity to welcome you back to our hotel in the future. Please do not hesitate to contact us if there is anything we can do to make your next stay even more enjoyable.Once again, thank you for choosing Casa Nonna Bodrum, and we look forward to serving you again soon!Büşra TemelciGuest Services AmbassadorCasa Nonna Bodrum - Adult Only

10/10 Eccellente

ali

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed 3 days and fell in love with this place. A must return to hotel, one that truely leaves its mark and is totally faultless. Longer story... Looking for a luxurious stay in Bodrum? Look no further than Casa Nonna Bodrum! This stunning hotel offers everything you could ever want in a vacation, from beautiful architecture to amazing facilities and friendly staff. One of the standout features of Casa Nonna Bodrum is the excellent food. The chef ethically catches fish from the pier daily, ensuring that your meal is always fresh and delicious. The hotel also has an infinity pool and private beach, perfect for relaxing and soaking up the Mediterranean sun. Inside, the hotel is equally impressive. The furniture is exquisite, and the rooms are designed for maximum comfort. The suites are especially impressive, with a jacuzzi and separate lounge room for added relaxation. Plus, the double desks and USB ports make it easy to stay connected if you need to work. Casa Nonna Bodrum also boasts a stunning gym and some of the most comfortable beds you'll ever sleep in. The bathrooms are also gorgeous, with modern amenities and a sleek design that is sure to impress. Perhaps one of the best things about this hotel is its location. It's just a 10-minute drive from the city center, making it easy to explore all that Bodrum has to offer. And with loads of cats roaming the property, you're sure to feel right at home. Overall, Casa Nonna Bodrum is an amazing hotel.
Soggiorno di 2 notti a febbraio 2023
Risposta di Büsra Temelci, il giorno 1 mar 2023
Dear Ali Olkun,Thank you for taking the time to leave such a wonderful review of our hotel. We are thrilled to hear that you had such an enjoyable experience during your stay with us. Also for us it was fantastic to having you as our guests!It is always rewarding to receive feedback that our efforts to provide excellent service and amenities are appreciated.We are especially pleased to hear that you enjoyed our property, food, and staff. Our team takes pride in delivering exceptional customer service, and we are glad that we were able to exceed your expectations.We are also delighted to hear that you had a chance to interact with our furry friends.Thank you once again for choosing to stay in our beautiful hotel Casa Nonna Bodrum and we hope to have the pleasure of welcoming you back to our hotel soon.Best regards,Büşra Temelci Guest Services Ambassador Casa Nonna Bodrum – Adult Only

10/10 Eccellente

Hanke

Soggiorno di 1 notte a gennaio 2023
Risposta di Casa Nonna Bodrum, il giorno 7 mar 2023
Dear Hanke,Thank you so much for taking the time to leave us a wonderful 5-star review! It was truly a pleasure to have you as our guest at Casa Nonna Bodrum, and we are delighted to hear that you enjoyed your stay with us.We appreciate your feedback and support, and we hope to have the opportunity to welcome you back to our hotel in the future. Please do not hesitate to contact us if there is anything we can do to make your next stay even more enjoyable.Once again, thank you for choosing Casa Nonna Bodrum, and we look forward to serving you again soon!Kind regards,Kumral KELEŞSales Manager

10/10 Eccellente

Towfiq

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Perfect relaxing place so tasteful
Risposta di Engin Hizarcı Front Office Manager, il giorno 24 dic 2022
Dear Towfiq,Thank you very much for sharing your feedback on Expedia with us.We are glad to read that you enjoyed your stay in our hotel Casa Nonna Bodrum. Also we will share your kind words will all our team members.We are very much looking forward to welcome you back in near future.Yours sincerely,Engin Hizarcı Front Office ManagerCasa Nonna Bodrum

10/10 Eccellente

Koroosh

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a relaxing vacation there.
Soggiorno di 3 notti a settembre 2022
Risposta di Engin, il giorno 2 ott 2022
Dear Koroosh,Thank you for choosing the Casa Nonna for your recent travels to Bodrum. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. Thank you again for taking the time to provide your feedback on Expedia.com and we look forward to serving you again soon!Sincerely,Engin HızarcıFront Office Manager

10/10 Eccellente

Marco

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Entspannter Urlaub auf hohem Niveau. Schöne Zimmer - traumhafte Aussicht und guter Service Leckeres Frühstück- Preise für Getränke am Pool etwas hoch ansonsten Klasse Wir kommen wieder
Soggiorno di 7 notti a settembre 2022
Risposta di Busra, il giorno 2 ott 2022
Lieber Marco, Danke, dass du dir die Zeit für eine so positive Bewertung genommen hast. Es ist schön zu lesen, dass Ihr eure Zeit bei uns genießen konntet. Dein Komplimente und auch Feedback geben wir gerne an alle unsere Kollegen weiter. Auf ein baldiges Wiedersehen freuen wir uns jetzt schon sehr. Liebe Grüße, Busra Temelci

10/10 Eccellente

Benjamin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Solid five star boutique
Amazing. Expansive sea views, direct access to a secluded private beach, ample cabanas and services, nicest staff capable of well spoken English . The food options were a bit limited as there was only one menu, but the chef was willing to accommodate special orders.
View from sea view room
Soggiorno di 2 notti a settembre 2022
Risposta di Engin, il giorno 21 set 2022
Dear Benjamin, We are delighted to have been your chosen hotel during your recent stay in Bodrum. It was truly a pleasure to serve you.We appreciate and value your honest feedback much! Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for staying at the Casa Nonna Bodrum and we hope you choose to create more memories with us whenever your travels bring you back to Bodrum.Sincerely,Engin HızarcıFront Office Manager

10/10 Eccellente

Ana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Muito bom hotel
Hotel muito bom ! Recomendo ! Para Bodrum é importante escolher o hotel certo e no local certo , e este foi nota 10 ! Lindo local , serviço de primeira , gastronomia muito boa , SPA muito bom tbm !
Soggiorno di 5 notti ad agosto 2022
Risposta di Engin, il giorno 9 set 2022
Cara Ana,Obrigado por escolher a Casa Nonna Bodrum para suas recentes viagens a Bodrum.O compromisso com o serviço e a satisfação do hóspede é o foco principal e estamos muito satisfeitos em saber que você gostou da sua estadia. Agradecemos novamente por fornecer seus comentários sobre a Expedia e esperamos atendê-lo novamente em breve!Sinceramente,Engin HızarcıFront Office Manager

10/10 Eccellente

OMAR

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti ad agosto 2022

10/10 Eccellente

Mike

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay!!
Soggiorno di 3 notti a luglio 2022
Risposta di Casa Nonna Bodrum, il giorno 26 lug 2022
Dear Mike, Thank you for taking the time to provide us with your great review after your stay at Casa Nonna Bodrum. Thank you again for choosing Casa Nonna Bodrum, we will definitely be looking forward to welcoming you back to our hotel during your next trip to Bodrum. Kind regards, Guest Services Ambassador

10/10 Eccellente

Hamdi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazingly Beautiful properly in a charming city.
Soggiorno di 4 notti a luglio 2022
Risposta di Casa Nonna Bodrum, il giorno 23 lug 2022
Dear Hamdi, Thank you for taking the time to share your review regarding your recent stay with us. It is wonderful to learn that you love Casa Nonna Bodrum. Together with my team, I hope to welcome you back soon again, and provide you the finest Turkish hospitality here at Casa Nonna Bodrum. Kind regards, Guest Services Ambassador CasaNonna Bodrum