Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 685 su 1276 recensioni" "
10 - Eccellente
685
Valutazione di 8 - Buono. 294 su 1276 recensioni" "
8 - Buono
294
Valutazione di 6 - Soddisfacente. 142 su 1276 recensioni" "
6 - Soddisfacente
142
Valutazione di 4 - Scarso. 84 su 1276 recensioni" "
4 - Scarso
84
Valutazione di 2 - Terribile. 71 su 1276 recensioni" "
2 - Terribile
71
8,6/10
Pulizia
8,6/10
Personale e servizio
8,2/10
Servizi
8,6/10
Condizioni e dotazioni della struttura
8,4/10
Ecosostenibilità
Recensioni
10/10 Eccellente
Ashlee
Viaggio di gruppo
13 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bar and breakfast were awesome and staff was very accommodating, very nice rooms
Ashlee
Soggiorno di 2 notti a maggio 2024
Risposta di Customer Service, il giorno 15 mag 2024
Ashlee, it's fantastic to learn you enjoyed your time at the Hilton Boston/Woburn. Our team members take pride in making sure every guest experience is incredible, particularly when it comes to our breakfast and bar offerings. We're thrilled you loved your room too! We can't wait till your next visit.
8/10 Buono
Takeiyah
13 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Takeiyah
Soggiorno di 2 notti a maggio 2024
Risposta di Customer Service, il giorno 15 mag 2024
Takeiyah, thanks for awarding Hilton Boston/Woburn high marks! Your positive rating shows us that we're doing something right and it's always great to hear when our guests leave satisfied. We'd be thrilled to welcome you back for another great stay in the future. Keep us in mind next time you come to town!
8/10 Buono
Pengcheng
Viaggio con la famiglia
12 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Shower was as basic as my college days, 40 years ago! The drain was horrible. Otherwise fine.
Pengcheng
Soggiorno di 1 notte a maggio 2024
Risposta di Customer Service, il giorno 14 mag 2024
Pengcheng, thanks for staying with us at Hilton Boston/Woburn and sharing your feedback. Sorry to hear about the issue with your shower drain — we're onto it. It's great to know you found everything else satisfactory. Can't wait to host you again soon with an even better experience.
2/10 Terribile
Joshua
Viaggio di gruppo
11 mag 2024
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Hotel room was dirty, the toilets don’t flush properly, the showers don’t get hot.
Joshua
Soggiorno di 1 notte a maggio 2024
Risposta di Customer Service, il giorno 13 mag 2024
Joshua, we regret to hear that your stay didn't meet your expectations. We're truly sorry you encountered some cleanliness and plumbing issues. Our team members are committed to providing a better experience for all our guests and these matters will be addressed promptly. We hope for an opportunity to improve your impression of our hotel in the future.
8/10 Buono
Gale
10 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Gale
Soggiorno di 1 notte a maggio 2024
Risposta di Customer Service, il giorno 12 mag 2024
Gale, it's great to hear that your stay at the Hilton Boston/Woburn was a solid one! We're thrilled you had a good experience and can't wait to have you back again in the future. Safe travels until then!
8/10 Buono
Michael
Viaggio di lavoro
10 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was fine, oddly if upon request they had no guide for their TV's, even a channel that told you what channels they did/didn't have. Was there for a two day conference, it worked for those purposes.
Michael
Soggiorno di 1 notte a maggio 2024
Risposta di Customer Service, il giorno 11 mag 2024
Michael, we're thrilled to hear the Hilton Boston/Woburn served as a suitable venue for your conference. Thanks for mentioning the TV guide topic; we've taken note to improve this aspect. We appreciate your casual and straightforward feedback and hope to welcome you back soon.
10/10 Eccellente
Sharmane
7 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Sharmane
Soggiorno di 2 notti a maggio 2024
Risposta di Customer Service, il giorno 10 mag 2024
Sharmane, it's awesome to hear that you enjoyed your time with us at Hilton Boston/Woburn! We've loved having you and we hope to see you back soon for another stellar experience. Safe travels till then!
10/10 Eccellente
Carlos
7 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice, clean and wonderful restaurant onsite.
Will definitely book again
Carlos
Soggiorno di 2 notti a maggio 2024
Risposta di Customer Service, il giorno 8 mag 2024
Carlos, your kind words about the Hilton Boston/Woburn light up our day! Thrilled that our spotless premises and fantastic onsite dining caught your attention. We can't wait to host you again. Remember, a memorable experience awaits!
8/10 Buono
Natalie, Zephyr
Viaggio di coppia, Viaggio con la famiglia
6 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay, thanks!
Natalie
Soggiorno di 2 notti a maggio 2024
Risposta di Customer Service, il giorno 7 mag 2024
Natalie, it's fantastic to hear you had a great time at Hilton Boston/Woburn. We deeply appreciate your thumbs up. Can't wait to see you again for another memorable stay, thanks!
10/10 Eccellente
Estee
Viaggio con animali domestici, Viaggio di coppia
5 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Always our favorite place to stay in Boston. Clean and easy rooms. Staff is always nice and helpful. King size bed, pet friendly, easy to park and our dog was able to be with us for drinks. Our fridge didn’t work very well but that was our only complaint. Love this hotel and will be back again.
Estee
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 6 mag 2024
Estee, it's simply wonderful to hear that Hilton Boston/Woburn continues to be your preferred choice in Boston. It sounds like your journey with us is easy and hassle-free, from our accommodating rooms to our easy parking. We're thrilled your furry friend can join for the fun as well! As for your comment about the fridge, your feedback is valued and our team is on top of it. Can't wait to welcome you and your pup back for another great stay, and possibly some more drinks!
8/10 Buono
shafic
Viaggio con la famiglia
30 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful
shafic
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 2 mag 2024
Shafic, thank you for your brief yet delightful review. We're thrilled you found Hilton Boston/Woburn beautiful! The team members can't wait to welcome you back for yet another stellar experience. Safe travels until then!
10/10 Eccellente
Irene
30 apr 2024
Mi è piaciuto: Pulizia
Irene
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 2 mag 2024
Irene, it's terrific to hear you had a great stay at Hilton Boston/Woburn! It seems like we hit the mark without needing any words. We'd love to see you again soon for another top-notch visit!
4/10 Scarso
Julia
29 apr 2024
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I didn’t think that it took over an hour and 30 minutes to get my remote. I was able to finally go to the pool with 30 minutes left! I did and I’ll appreciate the way the woman text me in the morning when I was trying to tell her there were five 100 of your bills missing out of my belongings! I tried to tell her that I would provide a reward if it was returned she just kept speaking over me and was I would never stay at this place again
Julia
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 30 apr 2024
Julia, we regret to hear that your recent experience with us didn't meet your expectations. Our team strives to provide efficient service and it seems you experienced a delay in receiving your remote. We also understand you had a less-than-stellar interaction regarding an issue with your belongings. Our goal is to always communicate effectively and respectfully, treating every concern seriously. We see there is room for improvement based on your feedback and assure you we're already working on these areas. While we understand you're disappointed right now, we do hope we have the chance to regain your trust in the future.
8/10 Buono
Krista
Viaggio di coppia
28 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very comfortable hotel. Staff is always nice
Krista
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 30 apr 2024
Krista, it's really fantastic to hear you found comfort during your stay at Hilton Boston/Woburn. Kudos to our pleasant team members who made a difference! We're eagerly looking forward to your next visit.
8/10 Buono
Regine
28 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Regine
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 1 mag 2024
Regine, it's a delight to know your time with us was well-spent. We're always eager to offer an enjoyable stay and we're glad we hit the mark for you at Hilton Boston/Woburn. Hope to see you back soon for some more good times!
10/10 Eccellente
Macrina
Viaggio di coppia
28 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked everything
Macrina
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 29 apr 2024
Macrina, it's great to hear you enjoyed your stay at the Hilton Boston/Woburn! We're thrilled we ticked all the boxes for you. Can't wait to welcome you back on your next trip.
2/10 Terribile
Alexander
27 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
No labels of where rooms are Very bad customer service. Staff was not friendly
Alexander
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 28 apr 2024
Alexander, we're sorry to hear about your experience, especially in regard to the navigation and interactions with our team. It's essential that our guests feel warmly received and well-informed, and your feedback illustrates where we can certainly improve on both counts. We appreciate you sharing your thoughts with us. We hope for another chance to provide a far better stay in the future.
4/10 Scarso
Susan
25 apr 2024
Susan
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 16 mag 2024
We appreciate the feedback, Susan.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.
4/10 Scarso
Susan
Viaggio di gruppo, Viaggio di lavoro
25 apr 2024
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Very bad customer service. One person at the check in desk. Computer problems at 11:30pm when i checked in. I sidnt get into my room until 1:30am due to the long check in time. There was a single person in front of me. Two days later my key did not work to my room. Had to go to end of check in libe to fix my key.
Susan
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 26 apr 2024
Susan, we're really bummed to hear about your less-than-perfect experience at the check-in desk and the delay in getting to your room. It's definitely not the smooth welcome we aim for. Also, those key mishaps can be a real pain, we get it. Our team is constantly working on ways to streamline these processes and avoid these hiccups in the future. Thanks so much for giving your insights and allowing us to better our services. We hope to get another chance to show you the Hilton Boston/Woburn hospitality we're so proud of!
8/10 Buono
Kayla
Viaggio con famiglia e bambini piccoli
22 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I chose this hotel to bring my daughter to, that she could swim at and have a nice time during spring break. The only complaint I have is that I paid extra for a room with a balcony and upon arrival it was a balcony overlooking the restaurant. They do not have balconies that are outside there so I was confused at why there would be an extra charge to have a room over a loud restaurant. Other than that it was fantastic!
Kayla
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 23 apr 2024
Kayla, thanks for choosing Hilton Boston/Woburn for your daughter's spring break! It's great she had a blast swimming and overall, you had a cool time. Your remark about the balcony is noted; while they may not provide outside views, they offer a unique perspective. We apologize if it wasn't what you expected. Thanks again, and we hope you give us another try when you're planning the next fun getaway.
8/10 Buono
Robin
Viaggio di lavoro
19 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean and modern. Comfortable beds. Slightly dated despite being rehabbed. Doors are loud and so were some of the guests
Robin
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 21 apr 2024
Robin, thank you for sharing your experience at the Hilton Boston/Woburn! We're thrilled you appreciated the clean, modern touches and the comfortable beds. Noted on the observation regarding noise and feel of the hotel. We're always looking to improve and your feedback will help us to do so. Look forward to welcoming you back next time!
10/10 Eccellente
Michael
19 apr 2024
Michael
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 10 mag 2024
Thanks, Michael! It's outstanding your time at Hilton Boston/Woburn was fantastic. We can't wait until your next visit!
10/10 Eccellente
Michael
Viaggio con famiglia e bambini piccoli
19 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The pool
Michael
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 20 apr 2024
Michael, it sounds like you enjoyed our pool at Hilton Boston/Woburn! We're thrilled you took the time to point it out and we hope to see you back for another relaxing swim. Thanks for taking the time to share your thoughts!
2/10 Terribile
Bryan
Viaggio di lavoro
18 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wouldn’t recommend staying here. They had no hot water for the shower, tv channels didn’t work, and the food was bland!
Bryan
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 19 apr 2024
Bryan, we regret to hear about your recent experience. It's saddening that you faced issues related to water temperature, TV functionality, and taste of the meal served. We take these matters very seriously and have alerted the appropriate teams to ensure these are not repeated. Thank you for bringing this to our attention. Your feedback is invaluable for making improvements.
10/10 Eccellente
Robert
18 apr 2024
Robert
Risposta di Customer Service, il giorno 9 mag 2024
Robert, wow, a perfect score! We're thrilled to hear you had a fantastic stay at Hilton Boston/Woburn. Seems like our laid-back vibe hit the spot. Hope you'll drop by and hang out with us again.
10/10 Eccellente
Trey
Viaggio di coppia
17 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property was beautiful! Before booking I was skeptical on booking but am so glad that I did. My girl and I had an amazing time. The room was spacious and clean. The restaurant in the hotel had delicious options. We’ll definitely be back when we’re in Boston again.
Trey
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 19 apr 2024
Trey, it's a thrill to hear you and your girl had a smashing time at Hilton Boston/Woburn! We're glad you enjoyed the ample space in your room and found our on-site dining scrumptious. Can't wait to welcome you back when your travels bring you to Boston again.
4/10 Scarso
Mariana
Viaggio di gruppo
16 apr 2024
Mi è piaciuto: Servizi
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Solo hicieron limpieza un día, pésimo servicio en habitación, no servía caja de seguridad, no dejaban toallas, pésimo servicio
Mariana
Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 18 apr 2024
Mariana, lamentamos que tu experiencia con nosotros no haya cumplido tus expectativas. Sentimos mucho que hayas tenido problemas con el servicio de la habitación y el mantenimiento de las instalaciones. Nuestro equipo trabaja arduamente para asegurar comodidad y tranquilidad para nuestros huéspedes. Te agradecemos tu feedback y seguiremos trabajando para mejorar en estas áreas.
2/10 Terribile
Tara
Viaggio con famiglia e bambini piccoli, Viaggio di coppia
16 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rooms were not clean, comforter on bed stained, bathroom was very dirty, stained shower curtain and the floor was not clean. The pool was not open as promised when called. The Buffett was horrible cold and very over priced food!
Tara
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 22 apr 2024
Tara, it's disappointing to hear of the issues you faced during your stay. A setback in your room's cleanliness is not a reflection of our usual hospitality, and it's unfortunate that you found the food options not up to par. Also, we regret any miscommunication you might have experienced regarding pool availability. Your insights are valuable to us for improving guest experiences. We hope to host you again, providing you with a true example of our dedication to guest comfort and satisfaction.
10/10 Eccellente
Jean
15 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very good
Jean
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 17 apr 2024
Jean, we're thrilled to know you had such a good time at Hilton Boston/Woburn. Thanks for dropping by and leaving us this awesome note. Hope to see you again soon!
4/10 Scarso
Neto
14 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Poor experience. Housekeeping did not change our sheets, towels, or clean really. Awful experience.
Neto
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 16 apr 2024
Neto, it's unfortunate to hear that your stay didn't meet your expectations. It seems there were challenges with the upkeep aspects of your room - we value cleanliness greatly. Our team members strive to provide a seamless experience and it's clear we fell short during your visit. We'll take your feedback into serious account as we constantly look for ways to improve. Thanks for bringing this matter to our attention.
10/10 Eccellente
Anthony
13 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Anthony
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 15 apr 2024
Thank you for sharing your perfect rating with us, Anthony!It's wonderful to see how much you appreciated your time at Hilton Boston/Woburn! We want everyone to feel right at home at Hilton Boston/Woburn. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!
10/10 Eccellente
Sarah
10 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Sarah
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 13 apr 2024
Sarah, thank you so much for the top-notch rating! We're thrilled to know you had a great time at Hilton Boston/Woburn. Nothing makes us happier than satisfied guests! Thanks for choosing us, we can't wait to welcome you back. Safe travels until then!
8/10 Buono
Joseph
Viaggio di coppia
9 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
No issues with the property aside from issues with the keys several times.
Staff were friendly, kind, and helpful. Checkin was simple and quick. Checkout went smoothly. A random safety alarm went off early in the morning that’s was fairly inconvenient but I’d rather people get the care they need and lose a bit of sleep myself. The room was extremely warm even tho we turned off the heat for the entire stay.
Joseph
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 10 apr 2024
Joseph, it's great to hear you found the Hilton Boston/Woburn team members warm and efficient, making your check-in and check-out experiences smooth. However, we regret that you encountered challenges with your room keys and experienced an unexpected disturbance due to a safety alarm. We also apologize that the room temperature wasn't quite right. Definitely, prioritizing safety is paramount but we see how that could have been a bit unsettling. Thanks for balancing your understanding with your feedback, we learn from it every day. Looking forward to providing you a top-notch stay next time.
10/10 Eccellente
David
9 apr 2024
David
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 30 apr 2024
Thanks for the perfect rating, David!We're pleased to hear that you have fully enjoyed your stay at Hilton Boston/Woburn, as we strive to create a full service experience for our guests. We can't wait to see you again soon!
10/10 Eccellente
Blondine
Viaggio di coppia
8 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I will come back again I love it there
Blondine
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 9 apr 2024
Blondine, it's a delight to know you enjoyed your time at Hilton Boston/Woburn. We take great pride in delivering a comfortable and relaxed experience and we are glad we succeeded! We eagerly await your return for another lovely stay. Thanks for being our guest.
6/10 Soddisfacente
Dana
7 apr 2024
Dana
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 10 apr 2024
Thank you for taking the time to share your feedback, Dana.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.
10/10 Eccellente
Steven
Viaggio di lavoro
7 apr 2024
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Very clean
Steven
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 9 apr 2024
Steven, we're stoked to hear you found the Hilton Boston/Woburn to be spotless! We always aim to provide a neat and tidy environment for our guests. Can't wait to see you again for another high-standard experience!
8/10 Buono
Tianna
Viaggio con famiglia e bambini piccoli
1 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
loved the indoor balcony
Tianna
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 2 apr 2024
Tianna, it's great to hear you enjoyed the unique indoor balcony at Hilton Boston/Woburn. We love providing special experiences for our guests. Hope to see you back soon for another chill getaway.
10/10 Eccellente
Meaghan
Viaggio con la famiglia
31 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I have been coming to this property for a couple of years now in March, I absolutely love it! Very clean rooms, helpful staff and a great restaurant/bar. I will be back next year!
Meaghan
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 1 apr 2024
Meaghan, it's awesome to hear you've become something of a regular at Hilton Boston/Woburn! We're stoked that you always find our rooms spotless and our team members ready to lend a hand. Thrilled to see that our restaurant and bar meet your mark too. Counting down the days till we see you next year!
6/10 Soddisfacente
Kelly
Viaggio con la famiglia
31 mar 2024
Having the pool was a plus for the children. Free parking on site, with plenty of spots. Fast and easy check in. The downside was the room during the stay. 2nd floor balcony facing the dining/bar. It was pretty noisy and the smell of food/odor was not pleasant. The room could use some touch up.
Kelly
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 1 apr 2024
Kelly, we're glad to know the kids enjoyed the pool and the free parking made things easier for you. It sounds like the location of your room wasn't quite your cup of tea and we get that. Making sure our guests feel comfortable is a big deal for us. So, for your next stay at Hilton Boston/Woburn, feel free to request a different room location. We're always here to make your stay fantastic!
10/10 Eccellente
Reza
25 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice way of having rooms facing the inside when inside is surrounded by glass
Reza
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 27 mar 2024
Reza, it's great to know you appreciated our unique design concept at the Hilton Boston/Woburn. Isn't it cool how the rooms face inward with the surrounding transparent facades? Glad you dug it. Hope to see you again real soon!
10/10 Eccellente
Guillermo
24 mar 2024
Guillermo
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 15 apr 2024
Guillermo, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hilton Boston/Woburn!
10/10 Eccellente
Brianne
Viaggio con la famiglia
21 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent stay. No complaints!
Brianne
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 22 mar 2024
Brianne, it's great to hear you had an excellent time at Hilton Boston/Woburn! We strive to deliver an exceptional experience to our guests, and we're absolutely over the moon to hear we nailed it for you. Thanks for staying with us, and we hope we get to see you again very soon!
10/10 Eccellente
GreggGreggg
18 mar 2024
GreggGreggg
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 20 mar 2024
GreggGreggg, it's fantastic to hear you had a great experience at Hilton Boston/Woburn. Our team absolutely loves knowing guests are ticking all fives. Can't wait to welcome you back next time!
10/10 Eccellente
Makenzie
Viaggio di lavoro
17 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful property, friendly staff, and clean rooms!
Makenzie
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 19 mar 2024
Makenzie, isn't it great when a clean room, a welcoming environment, and our cheerful team make for an enjoyable stay? Your experience at Hilton Boston/Woburn seems to have hit the spot. A big thank you for your lovely words - can't wait to have you back on the property!
2/10 Terribile
Precious
Viaggio di coppia, Viaggio di lavoro
17 mar 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Upon arrival the outside was a bit unsettling. Then we got to check in. It took 30 minutes because the system was down. As I inspected the room, a few things were broken and there was water damage on the sink. For the price, I certainly expect something with better maintenance. Would not recommend.
Precious
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 18 mar 2024
Precious, it's disappointing to read about your less than perfect experience with us. It's disheartening to hear that the exterior did not meet your expectations and you experienced some hurdles during check-in due to an unexpected system glitch. Furthermore, we're truly sorry about the inconveniences you encountered in your room. High-quality maintenance and ensuring neat and tidy accommodations is certainly something we strive for. We thank you for your feedback and will use it to improve to provide a better experience in the future.
8/10 Buono
Tyler
Viaggio di lavoro
16 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had issues checking in after a long day, not any issue of the staff, had technical issues. Disappointing but the staff were friendly! Rooms were nice, the indoor balcony is a cool concept. Bathroom could’ve been a little cleaner but still a nice room!
Tyler
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 18 mar 2024
Tyler, it's great to hear you found our team members at Hilton Boston/Woburn friendly and the indoor balcony concept intriguing! We regret any snags you encountered while checking in and any minor cleanliness concerns with the bathroom. Thanks for the feedback, mate, we'll use it to make improvements and ensure a smoother stay next time. Looking forward to seeing you soon!
8/10 Buono
james
Viaggio di coppia
10 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
hotel was good for the 1 night stay
james
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 12 mar 2024
James, it's great to hear you had a pleasing stay at the Hilton Boston/Woburn even if it was just for a night. Next time you're in town, don't hesitate to stay longer! We'd love to have you back for more relaxing and comfortable nights.
10/10 Eccellente
Jeffrey
Viaggio di lavoro
10 mar 2024
Mi è piaciuto: Servizi
Great staff, great layout. Affordable and about 25 minutes from Boston.
Jeffrey
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 11 mar 2024
Jeffrey, it's fantastic to hear you think our Hilton Boston/Woburn team members are great and you enjoyed our layout. We're psyched you found us affordable and conveniently close to Boston. Hoping to welcome you back soon for another positive stay!
10/10 Eccellente
Leidys
22 feb 2024
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Leidys
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 25 feb 2024
Thank you for the amazing rating, Leidys!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hilton Boston/Woburn soon!Thanks again for leaving your feedback!