Esterni

Recensioni per The Bostonian Boston

4 out of 5
The Bostonian Boston
26 North St, Boston, MA

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 1119 su 2154 recensioni" "
Valutazione di 8 - Buono. 551 su 2154 recensioni" "
Valutazione di 6 - Soddisfacente. 274 su 2154 recensioni" "
Valutazione di 4 - Scarso. 121 su 2154 recensioni" "
Valutazione di 2 - Terribile. 89 su 2154 recensioni" "

8,8/10

Pulizia

8,6/10

Personale e servizio

7,8/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

John, LINCOLN

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
This property was run down and tired. AC in room didnt work, TV didnt work properly, had to leave it on the whole time otherwise we had to unplug it to turn it on or turn it off. Other than a great location close to Nortb End, Downtown, Beacon Hill, etc, I can't recommend it. Plus an upcharge "Destination Fee" that was ridiculous.
Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Juan Gabriel, Huntington Beach

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I’ve stayed at several hotels in Boston. This one has an excellent location, is clean and modern, and is very reasonably priced.
Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 2 mag 2024
Juan, thank you for sharing your wonderful experience at The Bostonian Boston. We're thrilled you found the location convenient and appreciated our contemporary setting and cleanliness. Your acknowledgement of the value we provide is also highly gratifying. It will be our pleasure to welcome you back in the future.

2/10 Terribile

Viki

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti ad aprile 2024

8/10 Buono

Claire

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
There was a big whole in the carpet on the stairs in my room. The cost of self-parking was not clear at the time of booking. They listed the rate for valet parking, but no indication of price on self-parking.
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 1 mag 2024
Claire, thank you for taking the time to provide your input. It's disappointing to hear there were some aspects of your stay at The Bostonian Boston that didn't meet your expectations. We take your feedback about the room condition and parking cost transparency seriously. Rest assured, your concerns will be shared with our team to ensure we improve our guests' experience in the future.

10/10 Eccellente

Danielle

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing location walking distance to everything clean and nice staff no issues
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 30 apr 2024
Danielle, it's great to hear that you enjoyed The Bostonian Boston's prime location and cleanliness. We're delighted that our team members made a good impression as well. We appreciate you choosing our hotel and sharing this delightful review. We hope to welcome you back.

6/10 Soddisfacente

Donald

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Hotel needs update. Restaurant is horrible. Bad food. Bad service.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 29 apr 2024
Donald, we appreciate your comments. It's regrettable to hear your observation on the need for upgrades and your experience at our eatery. We constantly work on improving our dining services and ensuring our environment remains satisfactory to our guests. It's concerning that you found it otherwise, and we will certainly reflect on your feedback for future actions. Your insights are truly valuable, and we hope for another chance to create a better impression on your next visit.

10/10 Eccellente

Dina

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
At the centre of many tourist attractions
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 28 apr 2024
Thank you for the great rating, Dina!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at The Bostonian Boston! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Eccellente

Christy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent hotel & close to dining.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 28 apr 2024
Thank you for the excellent rating, Christy!Our goal is to go above and beyond to ensure our guests have a memorable experience at The Bostonian Boston! We look forward to hosting you again soon.

6/10 Soddisfacente

Dr.Gabriel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel is nice but the room is not the cleanest because the shower was dirty and there were spiderwebs in the room. But, it is close to the most visited sites. Also, they will charge extras without your knowledge for things you don’t even know about. Not to be forgotten, the checkout receipt is not accurate with the charges made to the card. They actually charged more than what was put on the receipt and no email communication as to what the charges were about.
Soggiorno di 5 notti ad aprile 2024
Risposta di Customer Service, il giorno 27 apr 2024
Dr.Gabriel, we appreciate your feedback. It appears there were some areas of your stay that didn't meet your expectations, especially regarding room cleanliness and billing. Regular inspections are in place to ensure rooms are appropriately cared for and we will certainly review this process. Additionally, maintaining transparency in charges is a priority for us. It's unsettling to hear that this wasn't your experience and we will investigate the concerns regarding billing. Our location's convenience is something previous guests have appreciated, and we are glad you benefited from it as well. We hope to have the chance to give you a more seamless experience on a future stay.

10/10 Eccellente

Jeevandeep Singh

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very helpful, prime location to view and visit historic and locations.
Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 26 apr 2024
Jeevandeep, we're thrilled that you had a terrific stay at The Bostonian Boston. It sounds like our team members were able to assist you effectively and that you enjoyed our central, convenient location. We look forward to welcoming you back on your next visit to Boston.

10/10 Eccellente

debbie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Awesome location and service
Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 25 apr 2024
Debbie, it's wonderful to know you appreciated The Bostonian Boston's prime location and excellent service. We're delighted your stay with us was enjoyable and we look forward to welcoming you back in the future.

8/10 Buono

Charlie, Gainesville

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel itself was gorgeous and without flaw. There were moments where it sounded like baseball bats on dumpsters on the street below.
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 21 apr 2024
Charlie, it's wonderful to hear you appreciated the aesthetic of The Bostonian Boston. However, it's unfortunate to learn about the occasional disruptions you experienced from external noises. We strive to ensure a tranquil environment for our guests and we regret any inconvenience this may have caused. Thank you for sharing your experience and we look forward to providing an even more satisfying stay in the future.

10/10 Eccellente

Giles, Lake Waccamaw

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
This was a great stay great place and well please. I was a little disappointed with the “CONVENIENCE “ fee tacked on that must be paid at time of check in. Of 40.00 bucks a night. Actually that’s more than a little disappointing. Lure u in with great rate and the slam it on ya. But great place to stay
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 16 apr 2024
Giles, we appreciate your high regard for The Bostonian Boston and its excellent offer. On another note, we understand your concern about additional fees. For future reservations, we invite you to communicate with our team members prior to check-in, so that any potential misunderstandings can be clarified upfront. Ensuring complete transparency is our priority. We look forward to serving you again.

10/10 Eccellente

Irma Patricia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 16 apr 2024
Thanks for the amazing rating, Irma!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at The Bostonian Boston!

8/10 Buono

Alice

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
First time and really found it to be a nice hotel, easy and convenient. Will look to stay at this hotel again.
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 14 apr 2024
Alice, we're thrilled you had a pleasant first visit at The Bostonian Boston, appreciating the ease and convenience we strive to provide. It's great to hear you're considering revisiting us in the future. We're eager to provide another exceptional experience.

10/10 Eccellente

Christian

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Always friendly staff and it’s a great location
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 14 apr 2024
Christian, thank you for sharing your experience. At The Bostonian Boston, we're delighted to hear you found our team members to be consistently cordial and our hotel conveniently located. We look forward to welcoming you back on your next visit to Boston.

4/10 Scarso

Colin

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 14 apr 2024
Colin, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

10/10 Eccellente

Russell

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location in the North End.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 10 apr 2024
Russell, it's wonderful to hear you valued The Bostonian Boston's prime location. We're thrilled your stay with us provided easy access to the vibrant North End. We hope to welcome you back for another outstanding experience.

10/10 Eccellente

kelly

Viaggio con la famiglia
Wonderful property and staff!!
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 9 apr 2024
Kelly, it's fantastic to hear your praise for The Bostonian Boston and our amazing team members. We appreciate your wonderful feedback and look forward to your next visit!

10/10 Eccellente

Roland, Nantucket

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good location
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 9 apr 2024
Roland, we're glad to hear that you found The Bostonian Boston's location convenient for your needs. We hope to welcome you back in the future for another pleasant stay.

10/10 Eccellente

Melissa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great spot and nice inside with comfy beds
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 10 apr 2024
Melissa, thank you for the compliments. We're thrilled that The Bostonian Boston could provide you a comfortable stay with our cozy beds. We appreciate your feedback and hope to have the pleasure of welcoming you back soon.

10/10 Eccellente

John

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I have here many times. Easy to get to. Great and polite staff.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 9 apr 2024
John, it's always delightful to see a familiar face return to The Bostonian Boston! We're pleased that our convenient location and courteous team members always meet your needs. Thank you for choosing us and we look forward to seeing you again.

2/10 Terribile

Mike

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
I arrived on a flight from London a few hours early. The guy at the desk told me a room was ready for me, but it would cost me to check in early. This is not the kind of service I would expect from a Millennium.
Soggiorno di 5 notti a dicembre 2023
Risposta di Customer Service, il giorno 7 apr 2024
Mike, we regret there was an issue with early check-in during your recent stay. While our check-in times are aligned with industry standards, we do often have different availability options. We appreciate your feedback as it allows us to continually improve. We hope we are given the opportunity to provide a better experience on any future visits.

8/10 Buono

Ralph

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 4 apr 2024
Ralph, thank you so much for the rating on Expedia. It's great to hear that you had a positive experience during your stay at The Bostonian Boston. We hope to welcome you back soon!

10/10 Eccellente

Alejandro

Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 18 apr 2024
Alejandro, thank you for choosing The Bostonian Boston and for your perfect rating! We are thrilled to know your stay was exceptional. We look forward to welcoming you again in the future for another fantastic experience.

10/10 Eccellente

Julia

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay to be in the middle of everything! Really enjoyed our stay - only thing to note is the standard rooms do not have a microwave or fridge and there was only one elevator that worked- which made it busy for st paddy’s weekend! But overall great stay and worth the price!
Risposta di Customer Service, il giorno 24 mar 2024
Julia, it's wonderful to hear that you found The Bostonian Boston an ideal base during your stay! We're pleased to know that you found your stay worthwhile. We take note of your feedback about the in-room amenities and the elevator capacity during peak times. We're always looking for ways to enhance our guest experience and your comments are valuable. We hope to welcome you back during your next Boston visit!

10/10 Eccellente

Cherie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is our second time staying at this hotel. We love the location which makes it easy getting in and out of the city, easy walk to the Garden for events which is why we were in town to see a Celtic game.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 23 mar 2024
Cherie, it's always a pleasure to hear from our returning guests. Your kind words about The Bostonian Boston and its convenient location truly warm our hearts. It's terrific that you were able to take advantage of our proximity to city events, such as the Celtic game. Looking forward to seeing you on your next visit - maybe another game?

6/10 Soddisfacente

Jacques

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 24 mar 2024
Thank you for taking the time to submit this feedback, Jacques.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

10/10 Eccellente

Wendell

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a great place to stay, comfort, nice room
Soggiorno di 2 notti a dicembre 2023
Risposta di Customer Service, il giorno 21 mar 2024
Wendell, your feedback is much appreciated. We're thrilled that you found comfort and enjoyed the room at The Bostonian Boston. It's always our goal to provide a pleasant stay for our guests. We hope to welcome you again in the future.

6/10 Soddisfacente

Tucker

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
There was only one working elevator, every time you wanted to leave you had to wait a while for the lift and then stuff yourself into a packed elevator.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 19 mar 2024
Tucker, thank you for your feedback. We understand it might have been less than ideal to experience some delay due to a high-demand for our elevator service. Ensuring expeditious and comfortable mobility within our establishment is a priority, and we're genuinely sorry if this fell short during your visit. We appreciate your patience and will evaluate ways to make necessary improvements.

10/10 Eccellente

WILLIAM, AVENTURA

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
La localización es excelente para el turismo
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 18 mar 2024
William, gracias por tomarse el tiempo de compartir su experiencia en The Bostonian Boston. Estamos encantados de saber que nuestra ubicación fue excelente para sus necesidades turísticas. Esperamos darle la bienvenida nuevamente en su próxima aventura. ¡Viajes seguros!

10/10 Eccellente

Suri

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 16 mar 2024
Suri, it's heartening to hear that you had a fantastic stay at The Bostonian Boston. We thank you immensely for taking the time to share your feedback. Do consider us for your future travels.

10/10 Eccellente

THOMAS

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Bostonian is always our first choice when staying in Boston. It's an easy walk to everything...The Garden, Black Rose, The North End...Great place, Great people!
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 14 mar 2024
Thomas, it's heartwarming to hear that The Bostonian Boston is your first choice while visiting our incredible city. We feel lucky to be in such a prime location with so many attractions within walking distance. It's also delightful to hear your positive remarks about our wonderful team members and overall atmosphere. We eagerly await your next visit.

8/10 Buono

Joji, Shinagawa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
ボストン観光の中心地の至近距離にあり、地下鉄利用の面でも絶好の位置にあります。
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 11 mar 2024
Joji 様、ザ ボストニアン ボストンの観光と地下鉄へのアクセスに優れたロケーションを高く評価していただき、大変嬉しく思います。皆様からのフィードバックは私たちにとって貴重なものですので、またのご来店を心よりお待ちしております。

10/10 Eccellente

Cindy

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 10 mar 2024
Cindy, thank you for choosing to stay at The Bostonian Boston. We appreciate your high rating and hope to see you back again soon for another excellent stay with us.

4/10 Scarso

Yuka

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The location is good and appreciate for complimentary bottle of water. I hear the sounds from out of the room and next to the room so cleary. Some staff good, but basically the staff do not see the guest (sometime talking on loudspeaker at the front desk), no assist the door even I had lugguages and seeing it. I guess no repeat.
Soggiorno di 5 notti a marzo 2024
Risposta di Customer Service, il giorno 9 mar 2024
Yuka, it's disappointing to hear your stay didn't meet all your expectations. While it's good to know you appreciated the convenient location and complimentary water, we regret the disturbances you experienced and any perceived lack of assistance from our team members. These points will certainly be looked into as we always aim to provide the best service experience. We hope there is an opportunity in the future to restore your faith in us.

10/10 Eccellente

Donna

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 28 mar 2024
Donna, it's wonderful to hear that your experience at The Bostonian Boston was very positive. The team hopes that we can welcome you back for another enjoyable stay. Thank you for taking the time to leave a rating.

8/10 Buono

Heather

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I thought the overall experience was amazing. The location was central to everything! My one complaint was that the mini fridge in our room was fully stocked with beverages, so there was no room to refrigerate any perishable baked goods from the bakeries that I wanted to buy from.
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 6 mar 2024
Heather, we're pleased to hear that your stay at The Bostonian Boston proved to be an amazing experience thanks to its central location. We take note of your remark regarding the fridge in your room; we're always on the lookout for ways to improve our guests' convenience. Hoping to welcome you back soon, offering an even more exceptional stay.

10/10 Eccellente

Curtis

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location. Nice property.
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 6 mar 2024
Curtis, thank you for your wonderful review. We're thrilled to hear you found The Bostonian Boston's location to be ideal and the property to your liking. We look forward to welcoming you back on your next visit.

6/10 Soddisfacente

Maurits

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Property is lacking light. Reception area is way too dark.
Soggiorno di 3 notti a febbraio 2024
Risposta di Customer Service, il giorno 5 mar 2024
Maurits, it's unfortunate to know that the lighting in the reception area didn't meet your expectations. We strive to create an inviting atmosphere for our guests and appreciate your feedback. Rest assured, your input will be considered for future improvements.

6/10 Soddisfacente

Melanie

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Tired and dirty room- lock mechanism broke and we were locked out of our room while it had to get fixed
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 3 mar 2024
Melanie, it's unfortunate to learn about the issues you encountered regarding the cleanliness and functionality of your room. We strive to provide all our guests with a comfortable and smooth stay. We appreciate you bringing this to our attention and assure you that our team members are always working hard to correct any problems and make improvements for a better future visit.

8/10 Buono

Gabriela

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
The bathroom and shower were beautiful and renovated! The bed and furniture in the room were a bit outdated but still clean. A large parking lot was located right across the stress!
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 28 feb 2024
Gabriela, thank you for sharing your experience at The Bostonian Boston. We're glad you appreciated the updated bathroom, and found our accommodations to be clean. We also aim to maintain a unique charm with our decor. It's excellent to hear that you took advantage of the conveniently located parking. We hope to have you stay with us again soon.

8/10 Buono

Hans, Stratford

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved the location, we did not like the high prices in the restaurant/bar the draft beer tap line was offline for the four nights were stayed, there is no excuse for that. All in all we enjoyed our stay and would stay again.
Soggiorno di 4 notti a febbraio 2024
Risposta di Customer Service, il giorno 27 feb 2024
Hans, we appreciate your positive feedback about The Bostonian Boston and we're glad to hear you loved our prime location and overall enjoyed your stay. We regret to learn about the inconvenience with the tap line. Please be assured that we are always proactive in improving our amenities. We are glad to hear that you would consider us for your future visits. We await your return.

2/10 Terribile

a

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Thoroughly dated and old. Checkout out and booked another hotel.
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 25 apr 2024
a, it's regrettable to hear about your less-than-ideal experience. While our establishment does embody a classic style, we strive to maintain a blend of comfort and elegance. We apologize that this was not to your expectation and saddened to learn about the need for your early departure. It's clear we missed the mark this time and will take your insights on board for enhancement. Despite this, we hope to have another chance to serve you better in the future.

8/10 Buono

Patricia

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Location was great!
Soggiorno di 3 notti a febbraio 2024
Risposta di Customer Service, il giorno 25 feb 2024
Patricia, it's fantastic to hear you enjoyed The Bostonian Boston's location! We trust it made your visit to the city even more memorable. Your feedback is much appreciated and we look forward to welcoming you back in the future.

8/10 Buono

Patrick

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Restaurant physical environment needs upgrading. Some of booths had torn seats. Breakfast was overpriced and was only adequate
Soggiorno di 3 notti a febbraio 2024
Risposta di Customer Service, il giorno 22 feb 2024
Patrick, thank you for sharing your thoughts. We are pleased you chose The Bostonian Boston for your stay. Meanwhile, we're always looking for ways to enhance our guests' dining experiences, and will certainly consider your feedback about the physical state of the restaurant and the value our breakfast offers. We hope for the chance to serve you again, striving for a full five stars next time.

10/10 Eccellente

Cynthia Ann

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Location and cleanliness
Soggiorno di 4 notti a febbraio 2024
Risposta di Customer Service, il giorno 22 feb 2024
Cynthia Ann, we're thrilled to hear you appreciated The Bostonian Boston's prime location and the pristine condition of our establishment. We work diligently to maintain high standards of cleanliness for the comfort of our guests. Your positive feedback is greatly appreciated! We hope to have the pleasure of welcoming you back soon.

10/10 Eccellente

Scott

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pleasant stay. No hassles very professional staff
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 17 feb 2024
Scott, it's excellent to hear about your satisfying experience at The Bostonian Boston. We are delighted that you appreciated our seamless operations and found our team members to be very professional. Your feedback is immensely valuable. We can't wait for your next visit.

10/10 Eccellente

Lynn

Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 22 mar 2024
Thank you for the fantastic rating, Lynn!It's outstanding you had such a wonderful experience at The Bostonian Boston. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Eccellente

Douglas

Great location
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 12 feb 2024
Douglas, thank you for highlighting the fantastic position of The Bostonian Boston. We are absolutely thrilled you appreciated our prime location. We hope to be your number one choice whenever you're in town again.