Terrazza/patio

Recensioni per Hyatt House Bryan/College Station

3 out of 5
Hyatt House Bryan/College Station
3062 Wildflower Dr, Bryan, TX

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 215 su 310 recensioni" "
Valutazione di 8 - Buono. 50 su 310 recensioni" "
Valutazione di 6 - Soddisfacente. 21 su 310 recensioni" "
Valutazione di 4 - Scarso. 7 su 310 recensioni" "
Valutazione di 2 - Terribile. 17 su 310 recensioni" "

9,4/10

Pulizia

9,0/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

2/10 Terribile

Laurie

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
There had been a rainstorm and the whole floor of our hotel was wet like a sponge.
Soggiorno di 2 notti a maggio 2024
Risposta di Jennifer, il giorno 22 mag 2024
Laurie, thank you for taking the time to share your experience. I am genuinely sorry to hear about the inconvenience you faced due to the rainstorm. This is different from the standard of comfort we strive to provide our guests.We have addressed this issue with our maintenance team to ensure it does not happen again. Your feedback is invaluable in helping us improve our facility and services.We are committed to making your next experience with us much more pleasant. We hope you will give us another opportunity to demonstrate this commitment.Best regards,

10/10 Eccellente

Jennifer, Tolar

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Very easy check in, room was very nice and clean.
Soggiorno di 1 notte a maggio 2024
Risposta di Jennifer, il giorno 9 mag 2024
Thank you so much for your kind words! We're thrilled you had a seamless check-in experience and enjoyed your stay in our clean and comfortable room. We strive to provide our guests with exceptional service, and we're delighted that we could meet your expectations. We look forward to welcoming you back again soon!

10/10 Eccellente

Esther

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Front desk was incredibly friendly! The Saturday morning person was just amazing!
Soggiorno di 2 notti ad aprile 2024
Risposta di Jennifer, il giorno 7 mag 2024
Esther, Thank you so much for your kind words! We're thrilled you had a positive experience with our front desk staff, especially on Saturday morning! We take great pride in providing exceptional service, and it's always wonderful to receive such fantastic feedback.We look forward to welcoming you back soon! Please don't hesitate to reach out if we can assist you with anything else.

10/10 Eccellente

Robby

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Very clean. Well stocked kitchen. Good location.
Soggiorno di 2 notti ad aprile 2024
Risposta di Jennifer, il giorno 6 mag 2024
Thank you for your positive feedback! We're thrilled you found our place clean, well-stocked, and conveniently located. We hope to welcome you back again soon!

10/10 Eccellente

ADAM

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
front desk staff very helpful
Soggiorno di 2 notti ad aprile 2024
Risposta di Jennifer, il giorno 6 mag 2024
We're delighted you found our front desk staff helpful! Your satisfaction is our priority. We look forward to hosting you again in the future!

10/10 Eccellente

Michelle

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This is my second stay with Hyatt House. Its only about a 6 munute drive to college campus but its very spacious and the staff always friendly. Plenty of parking, well lit and safe. I like the fact that Target is literally across the street with starbucks as well as Cracker Barrel. I will definitely be staying again.
Soggiorno di 2 notti ad aprile 2024
Risposta di Jennifer, il giorno 29 apr 2024
Thank you for sharing your wonderful experience at Hyatt House Bryan/College Station! We're thrilled that you enjoyed your second stay with us and that our convenient location, spacious accommodations, and friendly staff exceeded your expectations. We take pride in providing a comfortable and welcoming atmosphere for our guests, and we're delighted that you appreciated the amenities nearby.We look forward to welcoming you back for another fantastic stay in the future!

10/10 Eccellente

Toni

Soggiorno di 2 notti ad aprile 2024
Risposta di Jennifer, il giorno 20 mag 2024
Toni, thank you for the 5-out-of-5 rating! We're thrilled you enjoyed your stay with us, and we look forward to hosting you again soon!

10/10 Eccellente

Jamie

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Always friendly staff bed and pillows are so comfy! Very quite. Rates are reasonable and this place has been our go to everytime we are passing through
Soggiorno di 1 notte ad aprile 2024
Risposta di K Morris , il giorno 19 apr 2024
Hello Jamie,We are so pleased to hear that you enjoyed your stay with us! We strive to provide the best stay possible for each of our guest! We hope to see you again soon!

10/10 Eccellente

Pamela

Soggiorno di 1 notte ad aprile 2024
Risposta di Jennifer, il giorno 9 mag 2024
Absolutely, here's a response:Thank you for taking the time to rate your experience with us! We truly appreciate your excellent rating and are thrilled to know that you had a fantastic stay. We hope to have the pleasure of welcoming you back again soon!

8/10 Buono

Mike

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We asked that our room be cleaned, garbage removed, replenish toilet paper, and replace dirty towels. Came back to hotel and only towels were left in room.
Soggiorno di 3 notti ad aprile 2024
Risposta di K Morris , il giorno 17 apr 2024
Hello Mike,Thank you so much for staying here with us and sharing your experience so that we can better serve our guest, we hope in the near future you will allow us to better serve you.

10/10 Eccellente

Valerie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Convenient friendly property close to my son's school. Well kept and comfortable.
Soggiorno di 1 notte ad aprile 2024
Risposta di K Morris, il giorno 14 apr 2024
Howdy Valerie,We are pleased to know that you enjoyed your stay with us and we hope to see you again soon!

8/10 Buono

Brooke

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di K Morris , il giorno 19 apr 2024
Hello Brooke,We would like to thank you for providing us with your honest feedback, as we strive to make each guest stay as comfortable as possible. We hope in the near future we are able to provide you with better service.

10/10 Eccellente

vijay, Friendswood

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Very friendly and courteous staff
Soggiorno di 2 notti ad aprile 2024
Risposta di K Morris, il giorno 14 apr 2024
Hello Vijay,We want to thank you for your feedback and hope to see you again soon.

10/10 Eccellente

Nathan

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Clarencia checked us in and she was super helpful and sweet. Rooms were very clean and nice. The breakfast was exceptionally. We highly recommend this hotel.
Soggiorno di 1 notte ad aprile 2024
Risposta di K Morris , il giorno 7 apr 2024
Hello Nathan,We are pleased to know that you enjoyed your stay here with us. We value your feedback and look forward to seeing you again soon.

10/10 Eccellente

Carlos

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di K Morris , il giorno 3 apr 2024
Hello Carlos,We are pleased to know that you enjoyed your stay here with us at the Hyatt House Bryan-College Station. We Hope to see you again soon.

10/10 Eccellente

Maricela

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Inviting welcoming and very well maintained
Soggiorno di 1 notte a marzo 2024
Risposta di K Morris , il giorno 7 apr 2024
Hello Maricela,We are pleased to know that you enjoyed your stay here with us. We value your feedback and look forward to seeing you again soon.

10/10 Eccellente

Amy M

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Cleanliness and the staff were great
Soggiorno di 1 notte a marzo 2024
Risposta di K Morris , il giorno 3 apr 2024
Hello Amy,We are pleased to know that you enjoyed your stay here with us at the Hyatt House Bryan-College Station. We Hope to see you again soon.

2/10 Terribile

Vikramjit

Viaggio di lavoro
Non mi è piaciuto: Servizi
The check in person was on the phone for over 30 Minutes with me waiting to get checked in
Soggiorno di 1 notte a marzo 2024
Risposta di K Morris , il giorno 21 mar 2024
Hello Vikramjit,We would like to apologize for the inconvenience that you encountered during check in. We want you to know that we value your feedback and utilize it to improve each guest experience. Thank you for taking the time to leave us your feedback.

2/10 Terribile

qing hua

Soggiorno di 7 notti a marzo 2024
Risposta di K Morrris , il giorno 12 apr 2024
Hello Quing Hua,We would like to apologize for any inconveniences that you may have encountered during your stay here with us.

10/10 Eccellente

raymond

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
it was all good
Soggiorno di 1 notte a marzo 2024
Risposta di K Morris , il giorno 20 mar 2024
Thanks Raymonds,We are pleased to know that you enjoyed your stay here with us, we hope to see you again soon.

2/10 Terribile

Angelyne

No freeon in AC units - we rented to 2 rooms with a kitchenette
Soggiorno di 1 notte a marzo 2024
Risposta di K Morris , il giorno 20 mar 2024
Hello Angelyne,We would like to apologize to you and your family that your stay was not 100% to your liking due to uncontrollable circumstances. We have compensated you and your family for those issues and hope in the near future you will allow us to redeem ourselves for we try to make each guest stay the best of the best!

10/10 Eccellente

Charles

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It is a very clean, relatively new property.
Soggiorno di 1 notte a marzo 2024
Risposta di K Morris , il giorno 8 mar 2024
Howdy Charles,We are pleased to know that you enjoyed your stay with us. We hope to see you again soon. Have an amazing day!

10/10 Eccellente

Peter

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Awesome
Soggiorno di 1 notte a febbraio 2024
Risposta di K Morris , il giorno 21 feb 2024
Howdy Peter,Thank you so much for staying here with us at the Hyatt House Bryan, we are glad that we were able to make this your home away from home and you enjoyed it.! We hope to see you again soon!

6/10 Soddisfacente

Ann

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 3 notti a febbraio 2024
Risposta di K Morris , il giorno 19 feb 2024
Howdy Ann,Thank you so much for staying here with us at the Hyatt House Bryan. We thank you so much for your feedback as it is used to better serve our guest. We are sorry that your stay with us was anything less than amazing. We hope in the near future we are able to better serve you.

10/10 Eccellente

Douglas

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di K Morris , il giorno 19 feb 2024
Howdy Douglas,We are pleased to know that you enjoyed your stay with us here at the Hyatt House Bryan. We hope to see you again soon.

10/10 Eccellente

Ysela

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte a febbraio 2024
Risposta di K Morris , il giorno 17 feb 2024
Hello Ysela,We are pleased to know that you enjoyed your stay with us here at the Hyatt House Bryan. We hope to see you again soon.

6/10 Soddisfacente

Lokeswara

Hotel location is good. It will be nice if this property can be maintained well without roaches in bathroom…
Soggiorno di 1 notte a febbraio 2024
Risposta di K Morris , il giorno 11 feb 2024
Howdy Lokeswara,We want you to know that we value your feedback, and it helps us to improve our service to each guest. We apologize for the inconvenience you encountered on your stay with us and hope in the near future you will allow us to make this right.

10/10 Eccellente

Karen

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Outside temperature was really cold for central Texas and my room was cold; apparently the batteries in the thermostat were dead and I could not turn on heat. Otherwise, hotel was great!
Soggiorno di 1 notte a gennaio 2024
Risposta di K Morris , il giorno 11 feb 2024
Howdy Karen,We sincerely apologize about the inconvenience you encountered on your stay with us. Please know that we value your feedback and if you would give me a call so that I can make this right would be greatly appreciated. But overall we are pleased to know that you enjoyed your stay here with us. We hope to see you again in the near furture.

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Stay here!
We highly recommend this hotel. We cannot think of a single negative. It was clean, spacious, comfortable, well priced and easy to get to. We will use them again.
Soggiorno di 2 notti a gennaio 2024
Risposta di K Morris , il giorno 29 gen 2024
Howdy,We are pleased to know that you enjoyed your stay here with us at the Hyatt House Bryan College Station, we hope to see you again soon!

10/10 Eccellente

William

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Great location and easy check in!
Soggiorno di 1 notte a gennaio 2024
Risposta di K Morris , il giorno 29 gen 2024
Howdy William,Thanks for your great feedback, we are pleased to hear that you love our location where check in is always a breeze! Thanks again and we hope to see you again soon!

4/10 Scarso

Maria Mitchelle

Viaggio di gruppo
Mi è piaciuto: Pulizia
Non mi è piaciuto: Comfort della camera
While the space was great and clean, the heater stopped working and it was in the 30s that night and we couldn't warm up. We let the front desk know.
Soggiorno di 1 notte a gennaio 2024
Risposta di K Morris , il giorno 19 gen 2024
Maria we apologize that your stay was not to your satisfaction. We value your feedback and want you to know the problem has been resolved. We have awarded you 8000 bonus points for the inconveniences that you encountered on your stay with us. We hope in the near future you will let us better serve you.

8/10 Buono

Daniel

Viaggio di lavoro
Mi è piaciuto: Pulizia e servizi
Like the location of the hotel but the hotel needs more attention to routine maintenance and care.
Soggiorno di 1 notte a gennaio 2024
Risposta di K Morris , il giorno 12 gen 2024
Howdy Daniel,We want to thank you for taking your time and providing us with your feedback. We are pleased to hear that you enjoyed your stay here with us at the Hyatt House Bryan-College Station. We want you to know that your concerns are being looked into and we hope to see you again in the near future.

10/10 Eccellente

Trawan

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
BRINGING IN THE NEW YEAR 2024
We feel in love with this one day stay!!! I live in Killeen, tx and my family lives in Houston, tx. Bryan was the half way marker for us on New Years Day!! Everything was Awesome all the way up to the balcony and breakfast served buffet style. This will be our go to place when we want to meet each other half way. The only think I can say that we didn't like was that we were not aware of the refundable deposit.
Soggiorno di 1 notte a dicembre 2023
Risposta di J Foard, il giorno 8 gen 2024
Dear Trawan,Thank you for the wonderful review! It makes us happy to hear that our staff made the difference during your stay! We look forward to welcoming you back to Hyatt House Bryan College Station in the future!

10/10 Eccellente

Jose

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di J Foard, il giorno 8 gen 2024
Thank you for the 5 star rating on your recent stay at Hyatt House Bryan College Station. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Eccellente

Charlotte

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023
Risposta di J Foard, il giorno 8 gen 2024
Dear Charlotte,Thank you for the wonderful review! It makes us happy to hear that our staff made the difference during your stay! We look forward to welcoming you back to Hyatt House Bryan College Station in the future!

10/10 Eccellente

Stephanie

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Everything looked great! Our toilet handle was loose and the shower looked kind of dirty, but overall, the room was comfy. Great staff!
Soggiorno di 1 notte a dicembre 2023
Risposta di K Morris , il giorno 28 dic 2023
Howdy Stephanie We are pleased to know that you enjoyed your stay here with us at the Hyatt House Bryan College Station. We want value your feedback and want you to know the issues will be addressed. We hope that you enjoyed the holidays and Happy New Year ! We hope to see you again soon.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Visit Family
The hotel stay was excellent, and the staff and breakfast were great. We will definitely stay here again.
Soggiorno di 3 notti a dicembre 2023
Risposta di K Morris , il giorno 28 dic 2023
Howdy We are pleased to know that you enjoyed your stay here with us at the Hyatt House Bryan College Station. We hope that you enjoyed the holidays and Happy New Year! We hope to see you again soon.

8/10 Buono

Brandon

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Servizi
It was great location and the staff were great. We just had alot of small issues once we were there, as soon as we went into our room, the water in the toilet was running, the towels had hairs on them, the heater (during our winter stay) wasn’t working. The staff offered to switch our room but we had two sleeping babies and that wasn’t really the most convenient option.
Soggiorno di 1 notte a dicembre 2023
Risposta di K Morris , il giorno 28 dic 2023
Howdy Brandon We are pleased to know that you enjoyed your stay here with us at the Hyatt House Bryan College Station. We value your feedback and want you to know the issues will be addressed. We hope that you enjoyed the holidays and Happy New Year! We hope to see you again soon.

10/10 Eccellente

Chris

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I liked everything. A very nice stay. Staff very friendly. Nice breakfast set up with made to order omletes. Comfortable beds.
Soggiorno di 1 notte a dicembre 2023
Risposta di K Morris , il giorno 27 dic 2023
Howdy Chris we are pleased to know that you enjoyed your stay here with us at the Hyatt House Bryan-College Station. We hope to see you again soon and that you enjoy the holidays

4/10 Scarso

Eric

Viaggio con la famiglia
Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia
Would Not Return
The initial room we got was very dirty with food all over the carpet. The bedsheets also look like they weren't changed. We immediately requested a room change, which resulted in a much cleaner room. During the middle of the night, I went to the hotel gym. I then came back for a shower but did not have hot water for nearly an hour (it was still only warm by then). This was already 4am and I didn't want to wake my wife and kiddo, so I just took a cold shower in the middle of winter. The staff were very friendly but just way understaffed.
Soggiorno di 1 notte a dicembre 2023
Risposta di K Morris , il giorno 28 dic 2023
Howdy Eric On behave of Hyatt House Bryan College Station we want to apologize that you stay was not to your satisfaction. We value your feedback and want to assure you that these issues will be addressed. We hope that you and your family enjoyed the holidays and we hope in the near future to better serve you.

10/10 Eccellente

samuel

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Soggiorno di 1 notte a dicembre 2023
Risposta di K Morris , il giorno 26 dic 2023
We are pleased to know that you enjoyed your stay with us here at the Hyatt House Bryan College Station, Samuel we hope to see you again soon & Happy Holidays to you and your family!

10/10 Eccellente

Shawna

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Great hotel
Soggiorno di 1 notte a dicembre 2023
Risposta di K Morris , il giorno 26 dic 2023
We are pleased to know that you enjoyed your stay with us here at the Hyatt House Bryan College Station, Shawna we hope to see you again soon & Happy Holidays to you and your family!

8/10 Buono

Guadalupe

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Easy check in and out, plus great hospitality by everyone.
Soggiorno di 1 notte a dicembre 2023
Risposta di KMorris , il giorno 18 dic 2023
Guadalupe we are pleased to know that you enjoyed your stay with us here at the Hyatt House Bryan. We hope to see you again soon! Happy Holidays.

10/10 Eccellente

Suzanne, Rosenberg

Soggiorno di 1 notte a dicembre 2023
Risposta di J Foard, il giorno 8 gen 2024
Dear Suzanne,Thank you for the 5 star rating on your recent stay at Hyatt House Bryan College Station. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

6/10 Soddisfacente

Joe

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
ok
Soggiorno di 2 notti a dicembre 2023
Risposta di K Morris , il giorno 18 dic 2023
Howdy Joe,We want to thank you for staying here with us at the Hyatt House Bryan. What could we have done to make your stay better than "ok". ? We hope to see you again soon! Happy Holidays.

8/10 Buono

William

Soggiorno di 1 notte a dicembre 2023
Risposta di J Foard, il giorno 8 gen 2024
Thank you for the 4 star rating on your recent stay at Hyatt House Bryan College Station. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Eccellente

arlene

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Don't miss this hotel
Excellent property. Very convenient to retail and restaurants. The front desk staff is the friendliest I have ever encountered on a business trip anywhere in the U.S.
Soggiorno di 3 notti a dicembre 2023
Risposta di K Morris , il giorno 15 dic 2023
Howdy Arlene,We are beyond pleased to know that you enjoyed your stay with us here at the Hyatt House Bryan!! We strive daily to make each guest experience a rememberable experience. We hope to see you again soon.

6/10 Soddisfacente

Benito

Soggiorno di 1 notte a dicembre 2023
Risposta di K Morris , il giorno 13 dic 2023
Howdy Benito,We are sorry to hear that your stay with us was just OKAY. We appreciate your honest feedback so that we are able to improve our service to our guest. We hope that in the near future you will allow us to WOW you!

10/10 Eccellente

Alejandro

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Great spacious rooms
Soggiorno di 2 notti a dicembre 2023
Risposta di K Morris , il giorno 12 dic 2023
Alejandro we thank you for staying with us here at the Hyatt House Bryan. We are pleased to know that you enjoyed your stay here with us and we hope to see you again soon. Happy Holidays.

8/10 Buono

Virginia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Vanessa at the front desk was exceptional.
Soggiorno di 1 notte a dicembre 2023
Risposta di K Morris , il giorno 12 dic 2023
Virgina we thank you for staying with us here at the Hyatt House Bryan. We are pleased to know that you enjoyed your stay here with us and we hope to see you again soon. Happy Holidays.