Dear Mr. Enzo Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience during your stay with us. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us. Sincerely, Vitaliy Pidhirskyy Front Office Manager vitaliy.pidhirskyy@radissonblu.com

Dear Mr Volodymyr, Thank you for this positive review, we hope to see you again soon! Best regards, Team of Radisson Blu Resort, Bukovel

Dear Mr Igor, Thanks for taking the time to share your feedback. It’s really disappointing to hear that whilst we strive to offer our guests the very best service, on this occasion something went wrong. I can only apologise for your experience and assure you this is not the usual standard here. I hope we get the chance to show you this in the future. Best regards, Hotel Management

Dear Mr Igor, Thanks for taking the time to share your feedback. It’s really disappointing to hear that whilst we strive to offer our guests the very best service; on this occasion something went wrong. We can only apologise for your experience and assure you this is not the usual standard here. We hope we get the chance to show you this in the future. Best regards, Hotel Management

Dear Ms Lyubov, Thanks for your honest feedback. It’s disappointing to hear that the hotel didn’t meet with your expectations. We’ll share your feedback with the team here and rest assured, we’ll take your comments on board and where possible, look to make improvements. Hope you will visit us again. Best regards, Radisson Blu Resort, Bukovel Team

We are so pleased you had a good stay, thanks for sharing your feedback. Best regards, Radisson Blu Resort, Bukovel Team

Уважаемый Михаил, Такие отзывы, как Ваш, воодушевляют нас! Мы очень рады, что Вам понравился наш отель, и надеемся, что в ближайшем будущем Вы остановитесь у нас снова! С уважением, Команда Radisson Blu Resort, Bukovel

Дякуємо за Ваш відгук - нам дуже приємно, що Вам сподобалося перебування в нашому готелі! З повагою, Команда Radisson Blu Resort, Bukovel

Dear Mr Talal, Thanks for taking the time to share your feedback. It’s really disappointing to hear that whilst we strive to offer our guests the very best service; on this occasion something went wrong. We can only apologise for your experience and assure you this is not the usual standard here. We hope we get the chance to show you this in the future. Best regards, Team of Radisson Blu Resort, Bukovel

Dear Yevhenii, we are really pleased you enjoyed the hotel and hope to welcome you back in the near future. Best regards, Team of Radisson Blu Resort, Bukovel

We are so pleased you had a good stay, thanks for sharing your feedback. Best regards, Radisson Blu Resort, Bukovel Team

Dear Kasper, Thank you for this positive review, we hope to see you again soon! Best regards, Radisson Blu Resort, Bukovel Team

Thank you for this positive review, we hope to see you again soon! Best regards, Radisson Blu Resort, Bukovel Team

Thanks for your positive comments, it’s great to hear you had such a good stay! Best regrads, Radisson Blu Resort, Bukovel Team

Dear Mona, reviews like this make it all worthwhile. We’re so pleased you had a great stay and really hope to see you again in the near future. Best regards, Radisson Blu Resort Bukovel Team

Thank you for this positive review, we hope to see you again soon!

Dear Alex, Thanks for your honest feedback. It’s really disappointing to hear that whilst we strive to offer our guests the very best service, on this occasion something went wrong. I’ll share your feedback with the team here and rest assured, we’ll take your comments on board and where possible, look to make improvements. I’m really pleased you enjoyed our SPA and restaurant, thank you for the kind words. By the way, your refunding process is active, and as we told you before, we contacted Expedia Team and we are waiting for an answer, but no worries, the operation will be successful, we apologize for all the inconvenience related to this situation. I can only apologise for your experience and assure you this is not the usual standard here. I hope we get the chance to show you this in the future. Best regards, Arina Nikolaeva, Assistant Reservation Manager

Dear Vasyl, reviews like this make it all worthwhile. We’re so pleased you had a great stay and really hope to see you again in the near future. Best regards, Hotel Management

Thank you for this positive review, we hope to see you again soon! Best regards, Hotel Management

Dear Yaroslav, Thanks for taking the time to share your positive feedback, it means a lot to our team. Best regards, Hotel Management

Dear Bohdan, thanks for taking the time to share your feedback. It’s really disappointing to hear that whilst we strive to offer our guests the very best service, on this occasion something went wrong. I can only apologise for your experience and assure you this is not the usual standard here. I hope we get the chance to show you this in the future. Best regards, Hotel Management

Шановна пані Ольго, Нам дуже приємно, що Вам сподобався наш готель, і, сподіваємось, наступного разу Ви зупинитесь саме у нас! З повагою, Команда готелю Radisson Blu Resort, Bukovel

Dear Ms Viktoriya, Thank you for taking the time to share your positive feedback, it means a lot to our team and I. We’ll take your comments on board and where possible, look to make improvements. Best regards, Radisson Blu Resort, Bukovel Team

I’m so pleased you had a good stay, thanks for sharing your feedback.

Thanks for taking the time to share your feedback. It’s really disappointing to hear that whilst we strive to offer our guests the very best service; on this occasion something went wrong. We can only apologise for your experience and assure you this is not the usual standard here. We hope we get the chance to show you this in the future.

Dear Mr Hussain, Thank you for this positive review, we hope to see you again soon!

Thank you for this positive review, we hope to see you again soon!

It’s great to get such good feedback, thank you.

Dear Mr Roman, Reviews like this make it all worthwhile. We’re so pleased you had a great stay and really hope to see you again in the near future. Best regards,

Dear Mr Mohammed, We are really pleased you enjoyed the hotel and hope to welcome you back in the near future.

Thanks for taking the time to share your positive feedback, it means a lot to my team and I.

It’s great to get such good feedback, thank you.

Thanks for taking the time to share your positive feedback, it means a lot to my team and I. I’ll share your feedback with the team here and rest assured, we’ll take your comments on board and where possible, look to make improvements.

I’m so pleased you had a good stay, thanks for sharing your feedback.

Great feedback, thank you!

Thanks for taking the time to share your positive feedback, it means a lot to my team and I. We do use guest feedback to find areas of improvement and I will be sharing your feedback with the team. I hope we get the chance to host you again in the future and show you that your experience this time is not the norm.

Thank you for this positive review, we hope to see you again soon!

Dear Viktor, We are really pleased you enjoyed the hotel and hope to welcome you back in the near future. Best regards,

Dear Ali, It’s great to get such good feedback, thank you. Best regards,

Thank You for Your response about Radisson Blu Resort Bukovel! We are delighted to note that you had a pleasant experience during your stay with us, and appreciate your valuable feedback on our rooms. In reviewing your response I noticed areas where you rated us below what I consider to be acceptable. I want to make sure that you feel your comments were heard and I will make sure that necessary measures will be taken regarding your remark. On behalf of our entire staff here at the Radisson Blu we apologize for the concerns you have about your experience at this hotel. Thank you once again for your review and for your patronage, and we are looking forward to welcoming you on your next stay with us. Best regards, Vitaliy Pidhirskyi Front Office Manager

Щиро дякуємо Вам за залишені коментарі, для нас дуже важливо чути Ваші відгуки про наш сервіс. Ми сподіваємося, що Ваш візит був приємним і з радістю чекаємо Вас знову в готелі Radisson Blu Resort Bukovel.

Dear Yuriko, We would like to thank you for your loyalty, it is a pleasure to welcome you as our guest. Thank you very much for your kind note. We wish you all the best and we are looking forward already to welcome you back next time at the our Hotel.