Hey Legend,Thanks so much for your awesome review, we really appreciate the time you took to write it. We are over the moon that you enjoyed your stay here and hope that its even better for you next time!Thanks so much,Arts Team

Hi David, Thanks so much for your epic review, it means so much to us! We hope that you enjoyed Byron as much as you enjoyed our hostel, and wish you all the best in your future travels!Thanks again,Arts Team

Hi Nathalie, Thanks so much for leaving us a review, it means the world to us!We hope that you had a great time in Byron Bay and that your trip overall is fantastic. Many thanks,Arts Team

Hey Luciano, Thanks so much for your review, its super helpful for us! We hope that you enjoyed your time in Byron Bay and get to return soon!Thanks again,Arts Team

Hey Legend, Thanks for your feedback. We are so sorry that it wasn't up to our usual standard for you. We clean everything Daily, however obviously our cleaning standards have slipped. We don't have Aircon anywhere, and don't advertise this - however we will be checking all of our listings to make sure that it is not being falsely advertised by a tertiary company. We hope that you got to enjoy Byron outside of this poor experience and would like to apologize again for your bad stay. Thanks again,Arts Team

Hi Clara, Thanks so much for your awesome review, we are over the moon that you enjoyed it here and that our staff were excellent for you! We hope that you get to come back again soon!Thanks again,Arts Team

Hi Frederick,Thanks so much for taking the time to leave us a review, it means so much to us! We are so sorry that your stay was not up to scratch, we are working hard to improve our standards, however sometimes things get missed. We hope that we can prove ourselves better if you ever get to stay with us again. Many thanks,Arts Team

Hey Legend, Thanks so much for your awesome review! We are primarily a backpackers lodge and dont usually accept any under 18's, however we are over the moon that you enjoyed it here regardless of this. We hope that you get to come back to sunny Byron sometime again!Thanks,Arts Team

Hey Legend, Thanks so much for your awesome review, it means so much to us! We have staff on all night to keep the noise low, but we are sorry that they didn't work out during your stay. We will look into this to make sure that it is up to standard again as soon as possible. Thanks again,Arts Team

Hi Kristabelle, Thanks so much for your amazing review, it means so much to us! We hope that you enjoyed your time in Byron and get to come back sometime soon!Thanks again,Arts Team

Hi Christina, Thanks so much for taking the time to leave us a review, it means so much to us to help us improve and hear what people do and don't like. We are happy that you liked our staff and they made you feel at home, however we realize there is always work to be done to keep the standards high. We are working super hard to get as much of this done as we can and hope that you can give us another chance one day. Warmest regards, Arts Factory Team

I am very sorry to hear that you didn't enjoy your stay, I hope that you had an awesome time here in Byron Bay in any case, enjoy the rest of your travels

Hi Wayne, so sorry to hear about your bad experience in our hostel. Please know that we're available at reception 24/7 if something is wrong during your stay so we can help you fix any trouble you experience. If you want you can always email us to elaborate on what was wrong so we can help you and/or make sure it doesn't happen again.

Hello Flick! Thank you for this awesome review and 5 star rating! We are stoked that you enjoyed our great vibe and facilities! We hope that we get the pleasure of seeing you again soon :) Much love, The Arts Factory team

Hello Ninna, Thank you for taking the time to leave us a review of your stay! Thank you for your feedback regarding the bathrooms and dorms :) We are very happy that you had a great stay and we hope to see you again soon! Much love, The Arts Factory team

Hello, Thank you for taking the time to leave us such a great review of your stay! We are so happy to hear that you enjoyed so many aspects of your time with us and we look forward to seeing you here again soon :) Much love, The Arts Factory team

Jax Van de Scheur 3:09 PM (3 minutes ago) to me Hello, Thank you for taking the time to leave us this feedback for your stay. We always really appreciate feedback from guests (positive and negative) as this is a great way for us to improve on our hostel. We are very happy to hear that you enjoyed our vibes and your room! In regards to the bathrooms, we do clean them multiple times a day. However with so many guests (as you mentioned) it can get a bit harder to stay on top of this, so your feedback is really appreciated and we will look further into this. And in regards to the fridge breaking, we understand that this was made things a bit difficult, however we have ordered a new one and it will be arriving shortly. So this is almost resolved! But we want to thank you for being so understanding :) We hope you enjoy the rest of your travels and thank you again! Much love, The Arts Factory team

Hello, Thank you for taking the time to leave us feedback form your stay. We are sorry to hear that you had troubles with your room and door code. Please always see reception staff with these issue so we can troubleshoot when you are on site, as we are always happy to help out the best we can! We are happy however to hear that you enjoyed our pool and facilities, and we hope you enjoyed your overall stay in Byron bay. Thank you again and much love, The Arts Factory team