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Recensioni per Cairns Holiday Lodge

3 out of 5
Cairns Holiday Lodge
259 Sheridan Street, Cairns North, QLD

Recensioni

7,4

Buono

Valutazione di 10 - Eccellente. 5 su 27 recensioni" "
Valutazione di 8 - Buono. 11 su 27 recensioni" "
Valutazione di 6 - Soddisfacente. 8 su 27 recensioni" "
Valutazione di 4 - Scarso. 2 su 27 recensioni" "
Valutazione di 2 - Terribile. 1 su 27 recensioni" "

8,2/10

Pulizia

8,0/10

Personale e servizio

6,0/10

Servizi

7,2/10

Condizioni e dotazioni della struttura

Recensioni

6/10 Soddisfacente

Viaggiatore verificato

Soggiorno di 1 notte a luglio 2020

6/10 Soddisfacente

Mrs.Jean

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Family
very comfortable and clean. Pool and BBQ Area was great. Kitchen facilities minimal but enough. Staff friendly and very helpful. Towels for pool use provided.
Soggiorno di 5 notti a settembre 2019

2/10 Terribile

TravelExpert, Brisbane

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
A few run down units in an apartment block owned by various people managed by a grumpy couple who seem to be perennially unhappy to have you staying there. They will nickel and dime on practically all your needs and generally the less you interact with them despite their insistent, pushy sales tactics to buy tours from them at inflated prices, the more enjoyable your stay.Based on detailed ratings below, I give it 2/10 in overall ratings Beds : Had a queen and a double in the room. The Queen mattress felt uncomfortable and when i mentioned it to the male manager, he practically shooed me away saying "I do not swap out beds, i cant keep everyone happy" just minutes after paying in advance $600 for a 5 night stay.After a call from expedia, the lady manager came over with one of those egg carton foam toppers and gave us a long speech on how much it cost them buying what is normally in every good hotel cupboard Amenities/ room supplies: We were a family of 2 adults and a child paying 'extra person fee' of $50 for the child and all we got was 5 sticks of sugar,2 soap slivers,1shampoo,1 conditioner and 4 instant cofees.,we thought it will be refilled as part of room service but all the room got as part of 'service' is a swap of 3 towels with none of the other consumables refilled. On asking for sugar, i was offered a container of sugar the manager 'scavenged' from previous checkouts.Beyond abysmal service.
Soggiorno di 5 notti a dicembre 2018

8/10 Buono

Viaggiatore verificato

Soggiorno di 3 notti a novembre 2018

8/10 Buono

sarah, uk

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very good hotel
Has everything you need. Very good location. Staff were so lovely.
Soggiorno di 6 notti a dicembre 2017
Risposta di mike, il giorno 2 gen 2018
Thank you Sarah.We really do appreciate your positive response.All the best for the year ahead

10/10 Eccellente

Mark, Brisbane

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The Best
The motel is in a great position, Mike and Suzie are the best managers you will find anywhere. They were so helpful in telling me where to go for meals, tours etc. I took sick when there and Mike took me to the Medical centre and then in hospital brought things to me. When I friend came up to Cairns to help me they took care of him until I was able to return to Brisbane. A big thank you to Mike and Suzie as I am sure I would not have received this help from any other motel manager
Soggiorno di 14 notti a luglio 2017
Risposta di Mike and Suzie, il giorno 15 set 2017
Thank you Mark. We hope all is well with you now. Cheers

6/10 Soddisfacente

Bob, Sydney

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Simple but comfortable
Clean room Close to airport and walking distance to city Old but suited our requirements Friendly staff Able to purchase tour tickets at front desk
Soggiorno di 5 notti ad agosto 2017
Risposta di Mike, il giorno 17 set 2017
Thank you very much for your kind review. It is appreciated

6/10 Soddisfacente

RJ, Colorado

Mi è piaciuto: Pulizia e personale e servizio
close to almost anything
The hotel is located within walking distance of nice places to eat, the boardwalk, and shops. The managers were very helpful with tours, places to eat, and what is available nearby. They were very nice as they answered our questions and acted like they really enjoyed helping us make selections.
Soggiorno di 2 notti ad agosto 2017
Risposta di Mike, il giorno 17 set 2017
Thank you so much for your kind review. We are glad that you enjoyed your stay

6/10 Soddisfacente

LBD82AUS, townsville

Mi è piaciuto: Pulizia e personale e servizio
3 night stay
The owners were very friendly and very helpful but the place is abit out dated but it's a room and we only stayed for 3 nights but unfortunately it was busy season so I couldn't find any other place but it still was a nice place to stay even tho it was a short stay
Soggiorno di 3 notti a luglio 2017
Risposta di Mike, il giorno 17 set 2017
Thank you for your review. We are an older building but we do pride ourselves in offering clean and comfortable rooms which is always appreciated

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Noisy air con and fans. Host more interested in getting commission for arranging activities. Shower temperature control useless with cold to burning at no warning.do not consider good value for money.
Soggiorno di 7 notti a maggio 2017

10/10 Eccellente

Robert, Elk Grove, California

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice Hotel.
Nice, clean, comfortable, friendly, and very well managed home away from home. I will come here again.

8/10 Buono

Greg, Townsville

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Home away from home
The rooms was clean, spacious and well appointed and there were premium cable channels available on the TV. Good value for money!

4/10 Scarso

Nicole , I

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
In need of renos
Tired motel needing a Reno. Room was clean, but still felt like it needed a good scrub. Shower was awful & barely had any water pressure.

8/10 Buono

Ray and Milan, Amsterdam

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel close to shops and restaurants
Susie and Mike are great the nicest and most helpful people you could ever wish to meet.

8/10 Buono

Michelle, Gympie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good sized room with everything we needed
Susie and Mike were very helpful and gave us lots of useful info about local attractions. This was great for getting as much as possible from our limited time in Cairns.

8/10 Buono

Martin, Australia - NT - Regional NT

Mi è piaciuto: Pulizia e personale e servizio
Facilities: Modest, Typical; Value: Fair price, Reasonable; Service: Courteous; Cleanliness: Pleasant;

10/10 Eccellente

Lakmal

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Facilities: Top of the line;

10/10 Eccellente

Beata, Australia - QLD - Brisbane

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Facilities: Good; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless; Very impressive with friendliness and service of the owners, Thanks Susie and Mike!:)

10/10 Eccellente

Gordon, Australia - QLD - Regional QLD

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

6/10 Soddisfacente

Bev, Australia - QLD - Regional QLD

Non mi è piaciuto: Pulizia e personale e servizio
Facilities: Everyday, Old and tired; Value: Acceptable price; Service: Lacking; Cleanliness: Dirty; Old and tired but it had the kitchenette that we needed for our stay

8/10 Buono

fiona, Australia - QLD - Regional QLD

Mi è piaciuto: Pulizia e personale e servizio
Facilities: Everyday, bath; Value: Moderate, Reasonable, had to pay for extra bed; Service: Courteous, friendly ; Cleanliness: older but refurbished; very near takeaways,bottlo. and iga store

6/10 Soddisfacente

patricia, Australia - NSW - Regional NSW

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Facilities: Nothing special; Service: Rude; Manger seem to target us blamed us for blocking laundry sink and we dint even use laundry

8/10 Buono

Cameron, Australia - VIC - Regional VIC

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Facilities: Nice ; Value: Affordable, Economical; Service: Professional; Cleanliness: Lovely;

6/10 Soddisfacente

teresa, Australia - NSW - Newcastle

Non mi è piaciuto: Condizioni e dotazioni della struttura
Facilities: Old; Value: Over-priced; Service: Polite; Cleanliness: Neat;

8/10 Buono

Lauren

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

8/10 Buono

Gail, Australia - VIC - Ballarat

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Facilities: Nice ; Value: Economical; Service: Respectful, Friendly, Courteous; Cleanliness: Spotless; Thank you for an enjoyable stay