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Recensioni per Fairmont Nile City, Cairo

5 out of 5
Fairmont Nile City, Cairo
Nile City Towers - 2005 B, Corniche El Nil, Ramlet Beaulac, Cairo

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 382 su 647 recensioni" "
Valutazione di 8 - Buono. 129 su 647 recensioni" "
Valutazione di 6 - Soddisfacente. 61 su 647 recensioni" "
Valutazione di 4 - Scarso. 29 su 647 recensioni" "
Valutazione di 2 - Terribile. 46 su 647 recensioni" "

9,0/10

Pulizia

8,6/10

Personale e servizio

8,6/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Franca

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bellissimo hotel con tutti i servizi letto comodissimo camera con tutti i comfort ristoranti favolosi e piscina all’ultimo piano con vista sul Nilo
Soggiorno di 4 notti a ottobre 2023
Risposta di farah elmaghraby, il giorno 5 nov 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Eccellente

natalia

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a marzo 2021
Risposta di Fairmont Nile City, il giorno 21 mar 2021
Dear valued guest, Greetings from Fairmont Nile City! Thank you for taking the time to rate us. We very much appreciate your feedback, which is truly valuable to us. Best regards, Fairmont Nile City team

10/10 Eccellente

carlo, roma

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The best in town
Absolutely the best! Very nice staff always ready to help you. It's has a shopping center in where you can found everything you need from pharmacy to bank! Amenities are incredibile, Spa and sky pool with the piramids view!! Must stay there.
Soggiorno di 5 notti ad agosto 2017
Risposta di Fairmont Nile City, il giorno 6 set 2017
"Dear Valued Guest, Greetings from Fairmont Nile City! We were privileged and delighted that you enjoyed your visit here at the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to accompanying you soon at Fairmont Nile City. Thank you, "

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
perfetto
perfetto, l'hotel è perfetto, i dettagli saono curati perfettamente.

10/10 Eccellente

Dario, Bologna, Italia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
CAMERA CON VISTA
La cortesia del personale, la cura dei particolari degli arredi e la vista sul Nilo rendono il soggiorno in questo albergo indimenticabile.

10/10 Eccellente

Mustafa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were excellent. They responded well to our needs and they were very accommodating.
Soggiorno di 2 notti a maggio 2024
Risposta di farah elmaghraby, il giorno 21 mag 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Eccellente

Jordan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property
Soggiorno di 1 notte ad aprile 2024
Risposta di farah elmaghraby, il giorno 7 mag 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Eccellente

Jordan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I loved the Hotel. 5 star for sure!
Soggiorno di 2 notti ad aprile 2024
Risposta di farah elmaghraby, il giorno 7 mag 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

6/10 Soddisfacente

Ismail

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The hotel it’s nice and good area, also I like the breakfast
Soggiorno di 3 notti ad aprile 2024
Risposta di farah elmaghraby, il giorno 7 mag 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

8/10 Buono

Abdulqader

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good
Soggiorno di 1 notte a gennaio 2024
Risposta di farah elmaghraby, il giorno 17 apr 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Eccellente

PIKA

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
A nice property, good service
Soggiorno di 3 notti a marzo 2024
Risposta di farah elmaghraby, il giorno 7 apr 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Eccellente

Steve A

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel was well worth it . It was absolutely beautiful and we had an amazing time. Staff was welcoming Food was great! Live Egyptian band . Everything thing you can think of they have it . If you going to Cairo Egypt book this 5 star hotel ! You will not regret it! I had a balcony with a full view of the Nile River absolutely stunning! ⭐️⭐️⭐️⭐️⭐️⭐️
Soggiorno di 4 notti a marzo 2024
Risposta di farah elmaghraby, il giorno 24 mar 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Eccellente

Timothy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di farah elmaghraby, il giorno 12 mar 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

8/10 Buono

Ayako

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
綺麗でスタッフの感じも大変素晴らしかったです。でもエキストラベッドの依頼にたいして、チェックイン時に依頼したのに、食事を終えて部屋に戻っても搬入されておらず、その後、フロントやルームサービスに何回も連絡して、ようやくセット完了。疲れていて早く寝たかったのにちょっと大変でした。
Soggiorno di 1 notte a febbraio 2024
Risposta di farah elmaghraby, il giorno 5 mar 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

2/10 Terribile

Yousef

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Not good experience at all
Soggiorno di 1 notte a febbraio 2024
Risposta di farah elmaghraby, il giorno 3 mar 2024
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

6/10 Soddisfacente

MOHAMMAD

Viaggio di lavoro
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Not recommended for families Noisy at night
Soggiorno di 6 notti a febbraio 2024
Risposta di farah elmaghraby, il giorno 21 feb 2024
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

10/10 Eccellente

lilian

Soggiorno di 2 notti a dicembre 2023
Risposta di farah elmaghraby, il giorno 19 feb 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Eccellente

Dr Jamal

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Different types of food. Nice and clean
Soggiorno di 1 notte a febbraio 2024
Risposta di farah elmaghraby, il giorno 13 feb 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Eccellente

Kashif

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
It is ok stay
Soggiorno di 2 notti a gennaio 2024
Risposta di farah elmaghraby, il giorno 7 feb 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Eccellente

Rachel, Aarhus

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really on the ball with providing an excellent breakfast, excellent facilities in the room, thoughtful staff, taking care of the details and extras.
Soggiorno di 5 notti a gennaio 2024
Risposta di farah elmaghraby, il giorno 21 gen 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Eccellente

salvatore

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di farah elmaghraby, il giorno 18 gen 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

6/10 Soddisfacente

Kelly

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a gennaio 2024
Risposta di farah elmaghraby, il giorno 16 gen 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Eccellente

Saleh

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice stay
Excellent and comfortable
Soggiorno di 4 notti a dicembre 2023
Risposta di farah elmaghraby, il giorno 31 dic 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Eccellente

Imene, Buckeye

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
the smell outside the property is horrible and unsafe walking around due to the dark streets.
Risposta di farah elmaghraby, il giorno 31 dic 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Eccellente

Zhao Wei

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di farah elmaghraby, il giorno 27 dic 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Eccellente

Hala

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent 5-star stay
My stay was incredible. The staff was BEYOND accommodating and friendly and efficient and knowledgeable and competent.
Soggiorno di 1 notte a novembre 2023
Risposta di farah elmaghraby, il giorno 17 dic 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Eccellente

Brad

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
What an incredible experience - we were only able to stay one night before continuing on our trip but wish we had more time here. Highly recommend due to the incredible staff, food and beautiful building.
Soggiorno di 1 notte a dicembre 2023
Risposta di farah elmaghraby, il giorno 11 dic 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

8/10 Buono

Gilberto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
La llegada fue comolicada porque no tenian nuestra habitacion pero corrigieron muy bien, dandonos incluso un upgrade extraordinario
Soggiorno di 1 notte a novembre 2023
Risposta di farah elmaghraby, il giorno 5 dic 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Eccellente

Shawn

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
One of the best 5 star hotels I have stayed in.
Soggiorno di 3 notti a novembre 2023
Risposta di farah elmaghraby, il giorno 6 dic 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Eccellente

Tyhesha

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a Word-Class property. Everything was 5-Star From the checkin process, waiting staff, the Fairmont Gold Service is a must book! I cannot wait to go back!
Soggiorno di 4 notti a novembre 2023
Risposta di farah elmaghraby, il giorno 29 nov 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Eccellente

Khalid

Mi è piaciuto: Pulizia
Soggiorno di 4 notti a novembre 2023
Risposta di farah elmaghraby, il giorno 29 nov 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

8/10 Buono

Maher, baytown

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Soggiorno di 3 notti a novembre 2023
Risposta di farah elmaghraby, il giorno 29 nov 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
English listening ability of most staff are bad!
Many staff don’t speak good English; and you end up having one way communication.
Soggiorno di 6 notti a ottobre 2023
Risposta di farah elmaghraby, il giorno 6 nov 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City teamDear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

10/10 Eccellente

Martin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
First of all the Fairmont was truly a 5 star facility. The style, cleanliness and upkeep was immaculate. The restaurants and leisure facilities such as the gym and spa were first rate. The staff was very polite and helpful. In particular the concierge (Sarah) was very very helpful. We stayed at the Fairmont twice during our two weeks in Egypt. First for two nights prior to embarking on an eight day Nile cruise excursion and then again for the final 4 nights in Cairo. On our second arrival I realized that I had left some luggage at the our previous hotel and the concierge staff of Sarah and Mohammed were able to contact the prior hotel to locate my luggage and arrange for the Fairmont (driver Atif) to retrieve it. This lifted a huge weight from my shoulders as the loss of my clothing would have been devastating. The concierge (Sarah) also arranged for private and dedicated transportation for us for an excursion in Cairo. The restaurants were all very very good and the service excellent. We ate at four of the five restaurants and truly enjoyed every meal. The shopping center attached to the hotel was very convenient for sundries, snacks and even for a spare suitcase purchase. We would definitely stay at the Fairmont Nile City if ever in Cairo again.
Soggiorno di 5 notti a ottobre 2023
Risposta di farah elmaghraby, il giorno 5 nov 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Eccellente

Paola

Soggiorno di 4 notti a ottobre 2023
Risposta di farah elmaghraby, il giorno 19 nov 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Eccellente

Rachel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di farah elmaghraby, il giorno 22 ott 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

6/10 Soddisfacente

Kharthick

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Place was average at best.
Soggiorno di 3 notti a ottobre 2023
Risposta di farah elmaghraby, il giorno 17 ott 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

8/10 Buono

Reem

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Comfort della camera
We stayed at the Fairmont for 5 nights , the room is clean and the service is great however, the rooms are not sound proof and we couldn't sleep the first two nights because of the high music sounds from the club next to the hotel that stays high till 4 in the morning, we had to change the room the end of our stay .
Soggiorno di 5 notti a ottobre 2023
Risposta di farah elmaghraby, il giorno 17 ott 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

10/10 Eccellente

Helen

Mi è piaciuto: Pulizia, personale e servizio, servizi
The property in general is well maintained and beautiful. However, the room furniture need an upgrade, they show their age and all beat up.
Soggiorno di 3 notti a settembre 2023
Risposta di farah elmaghraby, il giorno 15 ott 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Eccellente

Sari

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect
Amazing
Soggiorno di 2 notti a ottobre 2023
Risposta di farah elmaghraby, il giorno 9 ott 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

6/10 Soddisfacente

Hiroya

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
施設は綺麗だが、フロントが電話になかなか出ないし、ルームサービスのしくみもおかしい。 また泊まろうとは思わなかった。
Soggiorno di 2 notti a settembre 2023
Risposta di farah elmaghraby, il giorno 3 ott 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

8/10 Buono

Abdulrahman

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
They can do better by the name
It was good but could be better than that
Soggiorno di 1 notte a settembre 2023
Risposta di farah elmaghraby, il giorno 1 ott 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

10/10 Eccellente

Carlos

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything is clean and the staff was very friendly and efficient.
Soggiorno di 2 notti a settembre 2023
Risposta di farah elmaghraby, il giorno 25 set 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 Eccellente

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff was excellent..pure luxury
Soggiorno di 2 notti a settembre 2023
Risposta di farah elmaghraby, il giorno 24 set 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

8/10 Buono

Carlos

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a settembre 2023
Risposta di farah elmaghraby, il giorno 21 set 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

8/10 Buono

Rudolph

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel was beautiful, clean and all the staff we encountered were very friendly and kind. We had a birthday event at the hotel but they did not mention the list of restrictions until we were there. Be careful and ask question regarding music, hiring entertainment like saxophone player. Just ask all questions before booking an event or you may be very disappointed
Soggiorno di 6 notti a settembre 2023
Risposta di farah elmaghraby, il giorno 18 set 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

6/10 Soddisfacente

Tina

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Disappointing. We were given a smoking room even though we booked a non-smoking because there were none left. The smell was strong even inside the room. Also, we booked for 3 people through Expedia but it showed up as only 1 person when we arrived, which made the check in process slow. Otherwise, most of the staff were nice and food was good.
Soggiorno di 2 notti a settembre 2023
Risposta di farah elmaghraby, il giorno 17 set 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

10/10 Eccellente

Mohammad

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di farah elmaghraby, il giorno 17 set 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

6/10 Soddisfacente

samer

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
all ok except staff didnt have much knowledge in lobby at check in at check out i was over charged by 75000 and 2 weeks now still waitting on refund
Soggiorno di 3 notti ad agosto 2023
Risposta di farah elmaghraby, il giorno 14 set 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

6/10 Soddisfacente

Edmond

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 5 notti ad agosto 2023
Risposta di farah elmaghraby, il giorno 10 set 2023
Dear valued guest, Greetings from Fairmont Nile City! Thank you for taking the time to rate us. We very much appreciate your feedback, which is truly valuable to us.Best regards,Fairmont Nile City team