Terrazza panoramica

Recensioni per Panorama Pyramids Inn

3 out of 5
Panorama Pyramids Inn
14 Abu el Houl Street, Giza, Giza Governorate

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 115 su 259 recensioni" "
Valutazione di 8 - Buono. 62 su 259 recensioni" "
Valutazione di 6 - Soddisfacente. 30 su 259 recensioni" "
Valutazione di 4 - Scarso. 17 su 259 recensioni" "
Valutazione di 2 - Terribile. 35 su 259 recensioni" "

7,4/10

Pulizia

8,4/10

Personale e servizio

7,2/10

Servizi

7,2/10

Condizioni e dotazioni della struttura

6,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Giammarco

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I recommend staying at Panorama Pyramids Inn. The staff is very welcoming and treat you sumptuously. Breakfast on the terrace is great and Hassan looks after you in every possible way. There’s no elevator but the staff members went above and beyond by carrying our luggage for us. We got offered free welcome drinks, bottles of water, free minibar and complementary souvenirs – all this was outstanding and proof of their great hospitality. You have an incredible view of the pyramids and can see the Sounds and Lights show in the evenings from the rooftop restaurant – prices for dinner meal are reasonable. Wi-Fi in the room was OK. At night you may hear noises, but this doesn’t change the fact that this place is really good value for money.
Soggiorno di 2 notti ad aprile 2023

6/10 Soddisfacente

Alessio

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Panorama da sogno quartiere da incubo
Abbiamo soggiornato al panorama pyramids per 4 notti ma per fortuna per loro scelta siamo stati trasferiti in un hotel vicino che esternamente era una bettola ma la stanza era molto confortevole e con un ottima vista. Loro ci avevano detto che questa sistemazione era solo per una notte, ma vista la qualità scadentissima della stanza originale al panorama, abbiamo deciso di rimanere nell’hotel in cui ci avevano spostato temporaneamente. Della zona si salva solo la vista stupenda delle piramidi ma per il resto è un quartiere da evitare e anche un po’ pericoloso. Troppo lontano da tutto e tutti a parte le piramidi. La stanza al panorama era piccola, senza finestre e con un bagno da incubo, la terrazza per la colazione ed eventualmente la cena era molto bella, ma la colazione egiziana o ti piace o muori di fame, personale molto gentile, soprattutto quello della terrazza ma come ogni posto in Egitto senza mancia non si ottiene niente….
Soggiorno di 4 notti a gennaio 2023

6/10 Soddisfacente

Simona

Viaggio di coppia
Meravigliosa vista sulle piramidi che ti ripaga dai dintorni. Hotel semplice, gestito da locali. Pulizia delle camere ottima così come il ristorante sul roof e il gentile cameriere Hassam. L’ascensore non c’è. Non vi aspettate dì più di un semplice posto dove dormire.

10/10 Eccellente

MOHAMED

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
soggiorno con vista piramidi da togliere il fiato
Esperienza fantastica, ci hanno offerto il trasferimento andata e ritorno per aeroporto, organizzato un tour di 1 giornata per visitare tutto Il Cairo con guida italiana. Hotel pulito, posizione ottima e staff molto gentile e cordiale, un grazie speciale va al Driver ريان che ci ha aspettato 4 ore al aeroporto intanto che aspettavamo i bagagli, ci tornerò sicuramente.
Soggiorno di 2 notti a dicembre 2019

8/10 Buono

claudia

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Einzigartige Lage gegenüber der Pyramiden. Suite 7 Tage gebucht, diese wurde jedoch einfach 2 Tage anderen vergeben da der Flug Verspätung hatte......
Soggiorno di 7 notti a gennaio 2024

4/10 Scarso

CHIHARU

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e servizi
口コミや写真を見て最高だと思い3泊予約しました。 ルーフトップのレストランからはピラミッド、スフィンクスが目の前に見えて最高でした。 朝食時のみいるレストランスタッフのハッサンは親切で楽しい方でした。 しかし2泊以上は無料の空港送迎と無料のディナー、部屋の冷蔵庫にはお菓子、ジュース、フルーツなど無料のサービスは一切無く、オーナーにメールで聞いても完全に無視されました。 空港送迎も4ヶ月前の予約事と1週間前にメールで連絡して会話してたのに知らないと言われて来てくれてませんでした。 証拠のメールを見せたらお金払うのでUberで来いと。勿論謝罪はありません。 新しいエレベーターがついていましたが、日中何回も停電になるので怖くて乗れませんでした。 場所は良くてピラミッドはよく見えるのでそれだけを期待して泊まるのは良いと思いますが、他のサービスは嘘だと思います。
Soggiorno di 3 notti a gennaio 2024

2/10 Terribile

KAZUMI

Soggiorno di 1 notte a gennaio 2024

2/10 Terribile

Matsumoto

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
They are cheating their guests. Even if I booked a room with a balcony, I was given a different room. The difference will not be refunded. If you negotiate the difference considerably, you'll get dinner free in exchange, but you'll be charged for dessert and drinks.
Soggiorno di 2 notti a gennaio 2024

10/10 Eccellente

Isabelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023

2/10 Terribile

Rathna Kannan

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beware! This hotel is a scammer!
We booked a Luxury Suite room but when we reached the hotel we were told that the particular room was already booked and someone was occupying it already. They gave me a downgraded room without any compensation. When I questioned about how double booking is possible for one room, they said it's a mistake by the website which I definitely don't agree with. If it was overbooked they had all the possibility to cancel it well in advance as I had booked a month ago. Looking at the earlier reviews I just noticed that this hotel has scammed many other guests in the same way. So I strongly suggest you to stay out of this hotel. I'm also making an effort to delist this hotel from Hotels.com.
Soggiorno di 3 notti a dicembre 2023

6/10 Soddisfacente

Jafar

Viaggio con la famiglia
Non mi è piaciuto: Comfort della camera
Good for one night stay if nothing else is available in the area
Soggiorno di 3 notti a dicembre 2023

6/10 Soddisfacente

Eunjeong

Viaggio di gruppo
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
조식 준비 시간맞혀 제대로하세요.
아침 조식준비가너무느림. 음식이 다 안나와서 언제나오냐고 물어보니 10분 걸린다해서 기다렸는데안나옴. 10분 넘어도 안나와서 물어보니 또15분기다리라해서 그냥 안먹고 옴. 일찍체크아웃하는사람들은 조식도 제대로 못먹음. 그냥 나오는데 미안하다는 말도없음.
Soggiorno di 2 notti a novembre 2023

10/10 Eccellente

WONHO

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura

8/10 Buono

Loreto

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Muy buena elección
El hotel es bonito, limpio, demasiado bien ubicado frente a la boletería de las pirámides. Tenía temor sobre el entorno por todos los comentarios que leí, pero en el contexto de lo que es Giza, está muy bien, es muy seguro, está lleno de comercio en la zona, locales. El personal es muy amable, intentan ayudar en todo. Solo tuvimos algunas confusiones con el precio de los tour que me ofrecieron. Me ofrecieron algo que no se cumplió con el Tur del Cairo, pero finalmente fue un buen precio. La comunicación previa con el hotel no fue buena, no me respondían, por lo mismo esperamos más de 1 hora el transfer que me ofrecieron y que nunca llegó, pero me reembolsaron lo que pagué en un taxi hasta el hotel. Y otro problema es que no me dieron la habitación que yo reservé, me dieron una que no tenía balcón. A pesar de todos esos inconvenientes, nos gustó el hotel y la amabilidad de su personal.
Soggiorno di 2 notti a novembre 2023

2/10 Terribile

Samantha

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel ruined my cairo honeymoon. Booked and paid for the luxury suite months in advance. 3 night stay. Arrived after a long day of travel and touring and my room was "unavailable". They made me pay for the transfer from the airport which they previously told me it was covered due to staying 3 nights. 700 EGP Given free dinner as an apology and a guarantee my room would be ready in the morning. Room was so tiny there wasn't even enough room to pass through with a suitcase. Told to pack up all our things and the staff would move them while we were out on our tour. I found the email where they told me they would cover the transfer and got my money back. Dinner took almost 90 min after we ordered. Arrived back exhausted after another day of touring to the same apologies about the room Told it was expedias fault. Not true. Given a room in the hotel next door, still not as nice as what I had booked but slightly bigger. However it was under construction which started early in the morning. Power went out, constant banging etc etc That hotel then told me we had to leave as the room was booked, offered the same closet back at the panorama again. No apologies, nothing. Called expedia, got a refund and moved to yet another hotel. So my honeymoon was spent packing and moving around, arguing with staff that didn't care and not enjoying the view from the balcony that I had booked and planned for. In short, there's a ton of hotels with views, avoid this one

10/10 Eccellente

Mohammad

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good place to stay
Soggiorno di 3 notti a ottobre 2023

2/10 Terribile

tom

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
good location. lousy room
shower was broken, room was very small. not cleaned properly
Soggiorno di 2 notti a ottobre 2023

10/10 Eccellente

Brigitte

Soggiorno di 5 notti a ottobre 2023

4/10 Scarso

Efrain

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
We are a family of 6 and 4 of them are kids under the age of 5. We booked the room that fitted 8 so we would be comfortable. As soon as they gave us our room they gave us 2 rooms both that where not even connected, one was across the hall. We spoke to them multiple times we can’t be separated and they said because our booking only said we had 3 kids they had to move us. I didn’t know our infant of one year counted as an adult. We tried to pay for her as an adult in the front desk but they wouldn’t let us and just kept saying that’s all they can do. We payed extra for the suite but ended up in the smallest room for they same price as the most expensive. Didn’t even offer a refund or try to fix it. Only chose this property for the pyramid view and balcony. Got a windowless room and one with a tiny window.
Soggiorno di 2 notti a ottobre 2023

6/10 Soddisfacente

Oliver

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Als erstes: Das Personal war super freundlich und stets bemüht. Das kann allerdings den Gesamteindruck nicht aufwiegen. Der Putz kommt von der Decke, an den Fensterrahmen scheint das Licht durch und die Dusche ist windschief. Sicher darf man keinen westlichen Standard erwarten aber das war auch für ägyptische Verhältnisse fragwürdig. Die Polster auf der Terrasse waren fleckig, das gegrillte Hähnchen und das Schisch Kenap zäh. Der Zimmerkühlschrank war laut und die Steckdosen auf Höhe der Matratze hinter dem linken Bettteil verbaut. Das Zimmer war aber picobello sauber und die Kellner sehr aufmerksam.
Soggiorno di 3 notti a ottobre 2023

2/10 Terribile

Hayk

Viaggio di coppia, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My experience at this hotel can only be described as an unmitigated disaster. Right from the start, things spiraled downhill. Despite confirming an early check-in, I was told on arrival it wasn’t possible and was forced to book an additional night in a disgracefully dirty room. The toiletries? Used. The bedding? Questionably stained. Having been promised a room move by noon the next day, the goalposts kept shifting. First, it was 3pm. Then, they had the audacity to suggest we might remain in that same dismal room, a far cry from what we’d actually paid for. The alternative? A subpar hotel that couldn’t hold a candle to our original booking in terms of view or quality. We graciously accepted, thinking it would be a temporary solution. Wrong. The runaround continued the next day with more broken promises. To add insult to injury, upon returning to the original hotel, they had the nerve to say our room wasn’t available AGAIN. The debacle was never-ending. In the end, we had to move to another hotel, costing us both time and money. The cherry on top? Their miserly refund offer of 2 nights out of a 6-night stay we NEVER experienced. And if the booking fiasco wasn’t enough, the state of the linens and the quality of the beds were absolutely appalling. To all prospective guests: steer clear. Save your money, time, and sanity. This hotel is not worth the ground it’s built on. And let me add: there are a plethora of other hotels around that are infinitely more deserving.
Soggiorno di 5 notti a settembre 2023

2/10 Terribile

nallely

The hotel did not have our rooms available that we had bought months in advanced. Our rooms were suppose to have pyramid views. They then moved us to another hotel which was further from the pyramids and did not have any views
Soggiorno di 1 notte a ottobre 2023

4/10 Scarso

Justine

Viaggio di gruppo
Soggiorno di 4 notti a settembre 2023

8/10 Buono

Olivia

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a settembre 2023

2/10 Terribile

Alex

Soggiorno di 2 notti a settembre 2023

10/10 Eccellente

Samir

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti ad agosto 2023

10/10 Eccellente

Marwa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023

2/10 Terribile

M Z Kolia

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Think twice before booking
The room we booked was not available till the last day even though this was confirmed prior to my visit. Rather than a suite which was orinifnally booked, they provided two rooms and the difference was not refunded. On the last day the suite was lrovided and that made the last day significantly better. If the room booked was provided from day 1, this would be a positive review. Unfortunately it wasn’t. Hassan in the roof top cafeteria was brilliant. He went out his way to serve and was a refreshing change. My recommendation to anyone wanting to book this hotel is to fully validate ahead of the trip that the room booked is available. Have this in writing with option for full refund in the event if this is not.
Soggiorno di 3 notti ad agosto 2023

10/10 Eccellente

Stephen

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Just wanted to say a big thank you to Hamed, Ali and Moses. Myself and my 9 year old, spent 2 nights here and probably should have spent more my son didn't want to leave. If you want to wake up each morning and see a pyramid out your window it's worth the few extra pounds. Tip don't buy tickets for the light show as you get a better view from the roof top restaurant. Again just shkran from Stephen and Aiden
Soggiorno di 2 notti a luglio 2023

2/10 Terribile

Billy

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I never stayed, i was there for 15 and booked a different hotel at last minute because i was nothing close to the pictures. I am waiting for Expedia i need my refund. I got a email saying that you can’t get a refund. This is against the policy. Please i need help here.
Soggiorno di 3 notti a luglio 2023

6/10 Soddisfacente

Carlos

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Not coming back
The hotel had good pictures, but in person, it was very poorly put together, rough bed sheets, bad lighting in the room, no hot water in the bathroom on the first day, shower water flows for the shower all over the bathroom, shower head was broken, toilet bowl was broken, etc
Soggiorno di 3 notti a luglio 2023

4/10 Scarso

Danielle

Soggiorno di 1 notte ad aprile 2023

2/10 Terribile

OLEG

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
They haven't rooms (like Deluxe Triple with 3 double beds) as at Expedia description. Down grade the room without noting the guest, like you live room keys for cleaning and found all your things moved to another room, which is without windows at all. The front desk staff just ignoring the guest. The smell of horses everywhere.
Soggiorno di 4 notti a maggio 2023

10/10 Eccellente

Barry

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff were all lovely, from Ola making checking in easy, Hassan with the amazing breakfasts, Ali making sure everything was clean and tidy. The location is superb, a one min walk to the necropolis plateau. The rooftop dining area has amazing views of the pyramids and sphinx, and you get to see the light and sound show from there for free. The hotel also can arrange tours for you and they do not pressure you into buying. Food was lovely, milkshakes are freshly made and awesome, free bottled water (needed in the heat). All in all, recommend highly.
Soggiorno di 2 notti a maggio 2023

8/10 Buono

WARREN, Millbrook

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The location and the views of the pyramids was fantastic. The service was excellent. The rooftop dining was terrific. The only negative that I have is the lack of an elevator.

6/10 Soddisfacente

Erik

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Comfort della camera
Noisy and stressful
Ok, so this hotel apparently ticks all the boxes. Right next to the sphinx, roof terrace with restaurant overlooking the pyramids, clean rooms, great breakfast etc. Thats until you notice THE NOISE. You see, in this hotel you can have either a standard back room, without window and a claustrophobic atmosphere. Or you can opt for a superior front room overlooking the pyramids. But then you also overlook the parking area for tour buses that are idling throughout the day. In the afternoon and at night the dogs take over, huge packs of dogs fight it out, barking and howling. Add to this constant honking and street chatter and top it all off with paper thin walls and windows that doesn´t close, and you have the noisiest hotel experience I´ve ever had. The solution is to opt for a cell-like back room without window. The staff do their best to try to compensate this by eagerly offering service, welcome drink, being helpful etc. But this ended up feeling a little pushy. I was also disappointed to find out that instead of giving me accurate information about the opening hours for the pyramids ticket office, the reception staff tried to convince me to join their tour. (The ticket office opens at 7, not 8 as he insisted). In the end, I ended up moving to a different hotel in central Cairo, as the whole experience of being in Giza and the pyramids felt like a total tourist trap. Sadly this important historical site has become a kind of Disneyland, just without the rides.
Soggiorno di 2 notti ad aprile 2023

2/10 Terribile

Marcelo Damian

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
When we arrived at the hotel, unfortunately, our room was not available as it had been oversold, and we were given a lower category room. The next day, we were offered to move to another hotel owned by the same company just a few meters away. We had paid for a room with a view of the pyramids, which we never got. We asked to speak with the manager to request a refund for not having the promised view, but the manager never showed up to address our concerns. The employees did not have the power to resolve this issue either. The surrounding area is filled with dirty streets because it is a resting place for camels during the day, making it a total mess. We had a terrible experience and would never return. The only redeeming factor was the view of the pyramids from the breakfast terrace, but it did not make up for the overall disastrous experience.
Soggiorno di 3 notti ad aprile 2023

6/10 Soddisfacente

Richard

Non mi è piaciuto: Condizioni e dotazioni della struttura
Average stay next to the pyramids
The hotel is situated very close to the pyramids which is great and the breakfast is also very big and tasty. We booked a room that didnt face the pyramids and there was no window in the room facing outside, just a small one facing the hallway. There is very insulation so you can hear other doors opening and closing that continued throughout the night. The room was also dated, with an old bathroom and decor. The price for food and the day trips were also a bit pricy.
Soggiorno di 2 notti ad aprile 2023

2/10 Terribile

Joris

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We booked and paid for the luxury suite for six people but were put into two double standard rooms without windows (!) in the hotel next door (Great Pyramid Inn). No explanation was given whatsoever, we were shoved into the rooms and that’s it. When we went down to the reception to ask about this, we were only offered a free airport transfer since they were apparently not able to refund us as we paid via Expedia. Felt like a complete rip off and tourist trip, would not recommend going here. And if you have to, book the cheapest room as you will most likely end up with that anyways.
Soggiorno di 1 notte ad aprile 2023

8/10 Buono

Natasha

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2023

6/10 Soddisfacente

CARLOS JAVIER

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
you separate and pay for a room and we end up staying in another place of less value!
Soggiorno di 3 notti ad aprile 2023

8/10 Buono

Gabriela

Soggiorno di 2 notti ad aprile 2023

6/10 Soddisfacente

Marcin

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
The Essence of Egypt
The good: Staff extremely helpful and nice, breakfast at the rooftop with Pyramids view - outstanding. Breakfast staff exceptional. Pyramids view from room not as good but still very nice. Right beside side entrance to pyramids, you can observe morning hassle of hustlers on camels and horses rushing their way to start another day herrassing tourists. Very real experience. The bad: we were placed in hotel next door not the booked hotel. Very noisy, impossible to sleep, paper thin walls. We were moved to another, smaller room with only one bed while out from hotel without warning with some items left in drawers. Next night they tried to move us again to even worst room without balcony but fortunately we were at hotel. Looks like they overbook then juggle customers hoping all will work out. Dodgy neighborhood.
Soggiorno di 3 notti a marzo 2023

10/10 Eccellente

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and well taken care of. The staff was excellent and attentive. I would highly recommend this hotel to anyone. The view of the pyramids and Sphinx wasamazing.
Soggiorno di 2 notti ad aprile 2023

8/10 Buono

Linda

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
You cannot beat the view if you have a pyramid-view room. In the morning you can see camels in the street. It's a nice enough hotel...I would say it's a 3* hotel. It's dated but gives the experience of being in Egypt. The rooftop restaurant has the breathtaking view of the pyramids. Breakfasts are amazing. Food is very reasonably priced and the wait staff are great.
Soggiorno di 1 notte a marzo 2023

4/10 Scarso

Erica

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2023

4/10 Scarso

Chona

Viaggio di coppia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The view at the roof top is amazing and the breakfast is sumptuous with Hassan doing a great job. You can hear everything from the room. The dogs barking, people talking, horses running, the cars passing from the street and doors banging from the wholeway. The bathroom is very small, you have no room for your legs if you sit on the toilet so you have to sit sideways. The water leaks from the shower glass wall so the whole floor will be very wet after taking a shower. I stayed 2 nights in this Hotel and in my booking, it’s written that I have 1 free airport transfer but when I ask the hotel, they told me they only give it for 3 nights stay. I showed them my booking but they said, ebookers wrote that not them. I think it’s also time to change the mattresses, they have a lot of unpleasant discolorations.

10/10 Eccellente

Peter

Soggiorno di 4 notti a marzo 2023

2/10 Terribile

SONIA

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Did not get room in the hotel and was sent to different hotel. Booked a pyramid view but got a no window room. Was forced to buy dinner before getting room on rooftop. Was made to feel very uncomfortable.

8/10 Buono

Jose Eduardo Calderon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We love the welcome, ay the reception the huy who served us, explained very well, se really apareciste Moses atención, he was always ok the lookout for ya, AND ok the terrace at the breakfast the Walter was very friendly AND attentive, we highly recommend that you come here!!!
Soggiorno di 3 notti a marzo 2023