Thank you for choosing to stay with us and for sharing your feedback. We're pleased to hear that you had an overall positive experience, found our staff competent and friendly, and appreciated the cleanliness and comfort of the hotel.We do, however, regret to learn that the bed did not meet your preferences in terms of firmness. Your comfort is our priority, and we apologize for any inconvenience this may have caused during your stay.Your honest rating of 3/5 is appreciated, and we value your input. If there are any specific details or preferences you'd like to discuss further, or if there's anything we can do to make your next stay more comfortable, please feel free to reach out.We look forward to the opportunity to host you again and provide you with an improved experience.

Hi Anthony, Thank you for leaving a review of our hotel, if there is anything that could have made it a 10 out of 10 please let us know.

We're thrilled to hear that you appreciated our central location! Thank you for the excellent rating. We hope you had a wonderful stay and that our convenient location added to your overall experience. If you have any more feedback or if there's anything else we can do to make your next visit even better, please feel free to let us know. We look forward to welcoming you again in the future!

Thank you for taking the time to review our property, We are glad you enjoyed your stay, If you have any ideas about what could've made your stay a 10 out of 10 please feel free to let us know.

Thank you for taking the time to review our property, If you have any additional comments about what could've made your stay better please let us know.

Thank you for taking the time to review our property, We are delighted to hear that you enjoyed your stay. We shall have to look into the postcode issue and see if there is anything that can be done so that it doesn't happen again.

Good Afternoon,Thank you for taking the time to review our property,We are sorry to hear that you were left disappointed to not find out about the parking charges until your arrival. we have reviewed the Expedia website, there are many instances where the parking charges are mentioned when booking, Under the 'about this property section', under 'property amenities' and under 'important information'. Thank you for your feedback.

I'm sorry to hear about your experience. It must have been quite frustrating not being able to sleep for two nights due to the continuous sound of water dripping. If you mentioned this to the front desk I apologise if this wasn't resolved whilst you were here. I have passed this onto maintenance to have a look at. A peaceful and restful environment is important for a good night's sleep during your stay.

Thank you for sharing your feedback about your stay at the hotel. It's great to hear that you found the room comfortable with modern facilities and functioning A/C.Parking fees can be an unexpected additional expense, and rate discrepancies can be frustrating. Your feedback is valuable, and it can help others make informed decisions when booking their stay. Overall, it sounds like you had a decent experience with a few minor inconveniences. Thank you for sharing your thoughts and rating the hotel 8/10.