Terrazza/patio

Recensioni per Hilton Garden Inn Camden Waterfront Philadelphia

3 out of 5

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 721 su 1013 recensioni" "
Valutazione di 8 - Buono. 176 su 1013 recensioni" "
Valutazione di 6 - Soddisfacente. 45 su 1013 recensioni" "
Valutazione di 4 - Scarso. 29 su 1013 recensioni" "
Valutazione di 2 - Terribile. 42 su 1013 recensioni" "

9,4/10

Pulizia

9,0/10

Personale e servizio

8,8/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

2/10 Terribile

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Will not come back here
Very noisy room. The train on the bridge is very noisy and you cant sleep without earplugs. The hotel is located in proximity of dangerous areas. The cleaning of the room is inconsistent day by day. Sometimes they dont change towels. Sometimes they dont refurbish toiletries. Sometimes they even forget to cleam the room. The hotel room uses the elevator without wearing face masks. The bill is very confusing and the staff wont help you.
Soggiorno di 5 notti a febbraio 2022
Risposta di GM, il giorno 21 feb 2022
Dear Anonymous, Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit. Sincerely, Bryan Keenan General Manager

2/10 Terribile

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Avoid this hotel
The hotel is close to the bridge, where night and day noisy trains cross it. So you need airplugs. The hotel is located close to a dangerous area. They forgot to clean the room one day. Limited choice of food.
Soggiorno di 5 notti a febbraio 2022
Risposta di GM, il giorno 21 feb 2022
Dear Anonymous, I'm sorry to hear not every aspect of your stay met your expectations. We improve our service through our guests' feedback and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Sincerely, Bryan Keenan General Manager

10/10 Eccellente

Tiffanie

Viaggio di gruppo
Mi è piaciuto: Servizi
Excellent hotel
Soggiorno di 1 notte a maggio 2024
Risposta di GM, il giorno 21 mag 2024
Dear Tiffanie, It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon. Best, Bryan Keenan, GM

10/10 Eccellente

Mary Grace

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Service was top notch.
Soggiorno di 2 notti a marzo 2024
Risposta di GM, il giorno 20 mag 2024
Dear Mary Grace, Thank you for your review and recommendation of our hotel and wonderful staff. I’m pleased to hear that our staff’s excellence in service met your expectations and made for a beautiful experience. I'll be certain to pass along your compliments to our team. We enjoyed having you as our guest, and we hope you'll visit us again soon. Best, Bryan Keenan, GM

10/10 Eccellente

Kendria

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Front desk staff are amazing
Soggiorno di 1 notte a maggio 2024
Risposta di GM, il giorno 20 mag 2024
Dear Kendria, Our associates understand and believe that our valued guests deserve an exceptional stay, and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time to write a review, and we look forward to seeing you again on a return visit. Best, Bryan Keenan, GM

10/10 Eccellente

Cameron

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Cameron

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Staff was so accommodating, the snack bar was so convenient, we will definitely be staying here from now on for any concerts that are right over the bridge in Philly
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Timothy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were extremely attentive and nice.
Soggiorno di 2 notti a maggio 2024
Risposta di GM, il giorno 20 mag 2024
Dear Timothy, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our accommodations and, more importantly, our staff. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Bryan Keenan, GM

8/10 Buono

Jabari

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Elevators were very slow and PLEASE let guests know there is breakfast but it’s not free and it’s dine in
Soggiorno di 1 notte a maggio 2024
Risposta di GM, il giorno 16 mag 2024
Dear Jabari, Thank you for allowing us the pleasure of hosting you! Your feedback is important to us as it demonstrates how a simple lack of communication on our part can tarnish a guest’s opinion of our hotel. We hope to see you back anytime you return to the area. Sincerely, Bryan Keenan, GM

10/10 Eccellente

Jade

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I always get the Riverview room the Hilton in Camden NEVER disappoints.
Soggiorno di 2 notti a maggio 2024
Risposta di GM, il giorno 15 mag 2024
Dear Jade, Thank you for taking the time to share your experience and for championing our hotel! We are happy that we provided satisfying accommodations and appreciate your choosing to stay with us. We look forward to welcoming you back for another quality stay soon. Best, Bryan Keenan, GM

4/10 Scarso

adam

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Noisy property, stayed last year it was good so we stayed again this year and unfortunately there was a ton of activity quads and dirt bikes riding up and down the road , cars playing loud music and bass at 11:30 at night , not necessarily the hotels fault but it was a let down for sure
Soggiorno di 1 notte a maggio 2024
Risposta di GM, il giorno 14 mag 2024
Dear Adam, I'm sorry to hear that city noise pollution interrupted the comfort of your stay. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Bryan Keenan, GM

8/10 Buono

Lizzy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved everything about our stay expect for the parking situation. It was an additional cost to use their parking lot which I thought was odd. Never experienced that at other hotels before. Other than that, great stay.
Soggiorno di 1 notte a maggio 2024
Risposta di GM, il giorno 14 mag 2024
Dear Lizzy, We appreciate your review. Your valuable feedback is very important and allows us to monitor and continually improve our property. In the Camden area, parking is at a premium. We are glad to offer our guests one option without worrying about city limitations or towing. We appreciate your feedback and consider it as we continually monitor our guest offerings. Thank you for staying with us, and we hope to have an opportunity to serve you again. Sincerely, Bryan Keenan, GM

10/10 Eccellente

Michelle

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great visit
Soggiorno di 1 notte a maggio 2024
Risposta di GM, il giorno 14 mag 2024
Dear Michelle, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Bryan Keenan, GM

10/10 Eccellente

Patricia

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect location for walking to the Freedom Mortgage Pavilion for a concert. Hotel is really nice. Very clean, large room, and very nice staff.
Soggiorno di 1 notte a maggio 2024
Risposta di GM, il giorno 13 mag 2024
Dear Patricia, Thank you for sharing your review and recommendation. We're pleased to hear that our clean hotel, friendly staff, and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll visit us again soon. Best, Bryan Keenan, GM

10/10 Eccellente

George

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean. Easy parking. Had fridge, microwave and coffee maker and safe. Remote check-in didn’t work.
Soggiorno di 1 notte a maggio 2024
Risposta di GM, il giorno 13 mag 2024
Dear George, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Bryan Keenan, GM

10/10 Eccellente

Amelia

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The two girls who worked 3 to 11pm, I feel bad I didn't get their names. They were so sweet and very informative about the area. Helped us with all our questions. Definitely will stay here again.
Soggiorno di 2 notti a maggio 2024
Risposta di GM, il giorno 13 mag 2024
Dear Amelia, Thank you for staying with us. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time to write a review, and we look forward to seeing you again on a return visit. Best, Bryan Keenan, GM

8/10 Buono

RENATA

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I loved the new cleanliness of the hotel. I just didn't appreciate how used the linen looked.
Soggiorno di 2 notti a maggio 2024
Risposta di GM, il giorno 12 mag 2024
Dear RENATA, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed your stay, and I have noted your recommendations regarding the linens. Thank you for your time in reviewing our hotel. Best, Bryan Keenan, GM

2/10 Terribile

daniela

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We asked to have the door opened for us since I had a bad knee. Someone picked up our call and said they were on the way- no one came, we were outside for 10 minutes. Additionally, in the morning we tried to call the front desk 3 times, and no answer. There was no one in the front desk. overall very poor experience, would not visit again
Soggiorno di 1 notte a maggio 2024
Risposta di GM, il giorno 7 mag 2024
Dear daniela, Thank you for taking the time to share your feedback and for being our valued Guest. Typically, our staff does a terrific job of responding to our guests' needs, but that did not happen in your case. We value your comments and will use them to ensure we are more consistent in our service levels. We would be pleased to have you back and leave you with a more favorable impression. Thank you for staying with us. Sincerely, Bryan Keenan, GM

8/10 Buono

Shaniqua

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
*
Soggiorno di 1 notte a maggio 2024
Risposta di GM, il giorno 6 mag 2024
Dear Shaniqua, We are thrilled to hear that we provided you with a great stay. Your review encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Bryan Keenan, GM

10/10 Eccellente

William

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient location on the Camden waterfront.
Soggiorno di 1 notte a maggio 2024
Risposta di GM, il giorno 5 mag 2024
Dear William, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our convenient location and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Bryan Keenan, GM

10/10 Eccellente

Meghan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

JESSICA, Sparta

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Steven

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024

2/10 Terribile

Qyandel

Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 20 mag 2024
Dear Qyandel, Thank you for choosing us. We apologize that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to get it right on your next visit. Sincerely, Bryan Keenan, GM

10/10 Eccellente

Larry, Randallstown

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di GM, il giorno 1 mag 2024
Dear Larry, We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Best, Bryan Keenan, GM

4/10 Scarso

Lila

Non mi è piaciuto: Personale e servizio
Typically sharing a poor review is not a choice made. The room had a very loud mechanical unit and housekeeping was unable to clean and refresh the rooms the next until after 5:00 pm because of staff shortage. The dining experience, was strange, to say the least, the bartender waited on us, as we were seated on the patio, and we were surprised at the inappropriate language and comments we experienced. The dining manager the next morning was wonderful and kind, unlike the evening before. The food with both dinner and breakfast the next morning was not worth going back but there are no other options in Camden. The property is not run down but there is nothing in Camden other than the Hilton.
Soggiorno di 2 notti ad aprile 2024
Risposta di GM, il giorno 1 mag 2024
Dear Lila, I sincerely apologize for not meeting your expectations. Thank you for providing us with some feedback to work with and learn from. Our guests' experience is of the utmost importance to us, and your comments help us improve and become a better hotel. We hope you will consider a return visit in the future as we would love to provide you with a better stay.Sincerely,Bryan Keenan, GM

10/10 Eccellente

Nancy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Faceshockk

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff at property were very friendly. Gwendolyn made checkin quick and easy and answered all our questions with ease and care.
Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 28 apr 2024
Dear Faceshockk, I am glad that you had a five-star experience at our hotel and that Gwendolyn made such a lasting impression during your visit. I will pass your comments along to the entire staff to remind them that every one of us has the chance to help make someone's day brighter. Thank you for staying with us. Best, Bryan Keenan, GM

10/10 Eccellente

Molly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
New, modern, updated, clean
Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 5 mag 2024
Dear Molly, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Bryan Keenan, GM

8/10 Buono

Brian

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Kacy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Brian

Viaggio con la famiglia
Right on the Rutgers campus and the waterfront in Camden with a minute drive to Phili.
Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 23 apr 2024
Dear Brian, Our location is loved by many of our guests, and I am glad it was a perfect fit for your travels as well. We do our best to make sure that our hotel is a direct reflection of the vibrant, fun area in which we are located. Thank you for your business and your great review. Please come back soon! Best, Bryan Keenan, GM

10/10 Eccellente

Gabriela

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I would stay again, overall was a great stay, beds are comfy. Pillows no so much. View was great, area was convenient and quiet in general. The only problem was cars driving by with very loud music at times in the middle of the night.
Soggiorno di 3 notti ad aprile 2024
Risposta di GM, il giorno 23 apr 2024
Dear Gabriela, Thank you for providing us with your feedback. Your kind and informative comments are greatly appreciated. We are pleased to hear that you were mostly satisfied with your stay. However, we apologize for any inconvenience caused by the pillows and outside noise pollution. We value your business and hope to have the opportunity to provide you with a flawless experience in the future. Sincerely, Bryan Keenan, GM

10/10 Eccellente

Al Razi

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great waterfront hotel next to the aquarium.
Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 17 apr 2024
Dear Al Razi, It is fantastic to know that our gorgeous location, crisp accommodations, and proximity to the aquarium all contributed to a five-star experience. We appreciate your kind words and your patronage. Hosting you was a pleasure, and we hope to do so again soon. Best, Bryan Keenan, GM

4/10 Scarso

Frank

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Expensive and had to pay $25 extra for parking. They had water bottles in the room implying it was free. However the fine print stated it was only free for Hilton Honors preferred members. Everyone else had to pay extra.
Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 17 apr 2024
Dear Frank, I'm truly sorry to hear that your recent stay with us didn't meet your expectations. As our guest, you deserve to feel valued and satisfied, and it's disheartening to know that we fell short in delivering that experience to you. Thank you for taking the time to share your review with us. Sincerely, Bryan Keenan, GM

10/10 Eccellente

Amy

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Great location. On the Delaware river. Easy access to
Soggiorno di 3 notti ad aprile 2024
Risposta di GM, il giorno 17 apr 2024
Dear Amy, Thank you for your kind comments. I am thrilled that you liked our convenient and easily accessible location. The best compliment is a return stay. We appreciate your business and look forward to seeing you again soon. Best, Bryan Keenan, GM

10/10 Eccellente

derrick

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
everything
Soggiorno di 3 notti ad aprile 2024
Risposta di GM, il giorno 14 apr 2024
Dear derrick, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Bryan Keenan, GM

10/10 Eccellente

Zulimar

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent
Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 13 apr 2024
Dear Zulimar, It is wonderful to know that your stay was excellent. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback, including recommendations for improvement, is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Bryan Keenan, GM

10/10 Eccellente

Kerry

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice people
Soggiorno di 2 notti ad aprile 2024
Risposta di GM, il giorno 12 apr 2024
Dear Kerry, We love all compliments, but hearing that the staff was the main reason you loved your stay is music to our ears. Thank you so much for choosing Hilton Garden Inn and letting us know how much you enjoyed your stay. We will be ready and waiting to host you again the next time your travels bring you to Camden. Best, Bryan Keenan, GM

10/10 Eccellente

Ashley

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Always clean & super convenient every time I make a trip to Philly
Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 11 apr 2024
Dear Ashley, The Hilton Garden Inn brand is known for cleanliness and consistently great hotel experiences at fair prices. Thank you for choosing us as your favorite hotel in the Philadelphia area and sharing this lovely review. We enjoy hosting you and look forward to your return! Best, Bryan Keenan, GM

10/10 Eccellente

Larry Jr

Soggiorno di 4 notti ad aprile 2024
Risposta di GM, il giorno 1 mag 2024
Dear Larry Jr, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Bryan Keenan, GM

6/10 Soddisfacente

Daniel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
No ROOM SERVICE, when it was advertised on the TV, on the QR code in bedroom. Regret paying for parking when there was plenty parking outside the hotel. 1 of the room keys would not work after 1 day and when leaving same thing.
Soggiorno di 2 notti ad aprile 2024
Risposta di GM, il giorno 10 apr 2024
Dear Daniel, I'm sorry to hear not every aspect of your stay met your expectations. We improve our service through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Sincerely, Bryan Keenan, GM

8/10 Buono

Lauren

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was really nice, convenient location for traveling to stadiums
Soggiorno di 2 notti ad aprile 2024
Risposta di GM, il giorno 9 apr 2024
Dear Lauren, Our staff really is filled with kind, friendly people. Thank you for taking a moment to share this uplifting review and recognize our excellent team and location. We hope to welcome you back soon. Best, Bryan Keenan, GM

6/10 Soddisfacente

Gary

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Front desk staff were very indifferent when checking in and asking area questions. Room didn’t get cleaned because language barrier with housekeeping. Called front desk and they didnt seem to care. Hotel is clean , restaurant overpriced and they misled me to pay $25 day for parking!
Soggiorno di 2 notti ad aprile 2024
Risposta di GM, il giorno 9 apr 2024
Dear Gary, I'm sorry for your lackluster experience at our hotel. Please be assured I will discuss your comments with our management team to work on immediate improvements. We take pride in providing the best accommodations and service, so our lapses during your stay are being taken very seriously. Again, on behalf of the staff and management, I apologize. Sincerely, Bryan Keenan, GM

10/10 Eccellente

Rachel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful view and neighborhood
Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 8 apr 2024
Dear Rachel, It warms my heart to hear that you had an excellent stay thanks to our beautiful surroundings. Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to Camden. Best, Bryan Keenan, GM

10/10 Eccellente

Mostafa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Best hotel in area
Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 8 apr 2024
Dear Mostafa, We are thrilled to have exceeded your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Bryan Keenan, GM

10/10 Eccellente

Hitangshu

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent stay
Soggiorno di 2 notti a marzo 2024
Risposta di GM, il giorno 5 apr 2024
Dear Hitangshu, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Bryan Keenan, GM

10/10 Eccellente

Camila

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Evelyn, il giorno 14 apr 2024
Dear Camila,Thank you for your terrific review on your recent stay! We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 Buono

Uchechukwu

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The location was great but the hotel and overall stay was just okay. I don’t often stay with Hilton so I suppose I just had varied expectations.
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 5 apr 2024
Dear Uchechukwu, Thank you for choosing us. I'm glad that you enjoyed our location. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again for a flawless experience. Sincerely, Bryan Keenan, GM

8/10 Buono

Tam

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good
Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 4 apr 2024
Dear Tam, Thank you so much for your kind and generous review! Your support means the world to us and we can't wait to welcome you back again soon. Best, Bryan Keenan, GM