Dear Luca, we are happy abput your good experience!Speriamo che torni presto!!!!!

Apreciable Cindia, Agradecemos el tiempo que se tomó para compartir sus comentarios los cuales suman a la mejora de nuestros servicios, lamentamos el detalle de la reservación de sus acompañantes, si bien nuestras habitaciones son para máximo una ocupación de cuatro personas cabe mencionar que la reservación fue realizada para dos personas, lo cual fue anunciado por nuestro equipo de Recepción. Por otro lado, tenga la total seguridad que hemos transmitido sus comentarios con las áreas a cargo para dar seguimiento inmediato. Quedamos a sus ordenes. Sinceramente,

Buenos días srita. De La Torre, Agradezco que nos comparta sus comentarios, los cuales nos ayudan a mejorar, nuestro objetivo es atender a nuestros huéspedes y para nosotros es un honor contar con su preferencia. Dando seguimiento a su comentario he revisando la reservación directamente con la agencia Expedia, veo que su reservación esta confirmada únicamente para 2 personas, esta información también esta disponible para usted y puede consultarla directamente con la agencia. Me parece que la confusión sobre la capacidad para 4 personas se dio en el momento en que se selecciono el número de personas que estarían hospedándose, por lo que en la reservación de la habitación que tiene la máxima capacidad efectivamente para 4 personas, solo registro 2 personas que en automático toma como base el sistema y que el huésped al reservar modifica de acuerdo a su requerimiento. Entiendo que nuestro equipo de recepción le comento en su momento, lo que en nuestro sistema teníamos confirmado a través de la reservación que usted realizo en Expedia y al tener solo dos personas registradas le solicitaron el pago de la 3ra persona. Lamentablemente no hubo oportunidad de comunicarla con la agencia, de manera que pudiera aclarar esta confusión y apoyarnos a que su experiencia resultara mucho más satisfactoria. Nuevamente agradezco su tiempo para compartirnos sus comentarios que nos dan la oportunidad de atender sus recomendaciones. Atentamente Dirección de Ventas.

Apreciable Maria, Muchas gracias por su visita, y por el reconocimiento con respecto al servicio. Será un placer recibirle nuevamente muy pronto.Sinceramente,

Dear Christine, Thank you so much for taking the time out to post such a detailed and thoughtful review about your time here.It was a pleasure to have you stay with us and we are delighted to note that we were able to make your visit memorable. Rest assured the details will be shared with the areas in charge for improvement. We look forward to welcoming you back soon.Sincerely,

Dear Anthony, Thank you for your feedback about your stay with us. It will be a pleasure to welcome you back soon. Sincerely,

Dear Victor, First of all receive our warmest greetings from Cancun. We deeply apologize for the inconveniences caused, please make sure we will pass on your comments to the correct department for their consideration and improvement. Once again, we would like to thank you for your important opinion, and we all hope that you had a pleasant journey home.Sincerely

Apreciable Martha, Muchas gracias por habernos elegido para su estadía en Cancún. Agradecemos el tiempo que se tomó para dejar su valoración la cual suma a la mejora de nuestros servicios y satisfacción de nuestros huéspedes. Para nosotros será un placer recibirle nuevamente en un futuro no lejano. Sinceramente,

Dear Chandan, Thank you for your feedback about your stay with us. It will be a pleasure to welcome you back soon. Sincerely,

Dear Saisuma, Thank you for taking the time to tell us about your experience at Wyndham Garden Cancun Downtown. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.Nevertheless, as you mentioned the following day we provided you an upgraded room, with additional amenities, and we remained at your service for all you might need. Here at Wyndham Garden, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely

Dear Nancy, Thank you for your visit and for leaving your comments. It will a pleasure to welcome you back soon.Sincerely

Dear Richard, First of all, receive our regards from Cancun. We thank you the time you have taken to leave your comments, and we apologize if we do not meet your expectations, please make sure these will be shared with the departments in charge, this help us to improve due to our main goal is that our guests’ memorable vacations. Once again, we are sorry and all hope to have a second chance to welcome you back in the future. Sincerely,

Dear Debra,Thank you for taking the time to tell us about your experience at Wyndham Garden Cancun Downtown. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.Your feedback is very important to us, and we are saddened to hear your room details. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely

Dear Pooyan, Thank you for your feedback about your stay with us. It will be a pleasure to welcome you back soon. Sincerely,

Dear Christine, It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.In addition we would like to share you that we are changing a new menu, with more Mexican dishes option. We hope to welcome you again soon.Sincerely,

Dear Juan, It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

Dear David, Thank you for letting your opinion about your time here and it is glad to know you have enjoyed your stay. It will be a pleasure to welcome you back soon. Sincerely,

Dear Shariq, First of all, receive our regards from Cancun. We thank you the time you have taken to leave your comments, it is glad our staff exceed your expectations with their service. On the othe hand we are sorry hotel's appearance did not meet your expectations please make sure we are committed to offering our guests memorable vacations, and your opinion is very important. Once again, thank you for your feedback, and we all hope that you had a pleasant journey home.Sincerely,

Dear Kyoko, Thank you for taking the time to tell us about your experience at Wyndham Garden Cancun Downtown. We look forward to welcome you back soon. Sincerely,

Dear Matthew, Thank you for your scoring , we would like to know more about your time here due to we are committed to offering our guests memorable vacations, and your opinion is very important. We look forward to welcoming you back soon.Sincerely,

Apreciable Karolina, Reciba nuestros más cordiales saludos.Esperamos haya disfrutado de su estadía en Cancún, será un placer recibirle nuevamente pronto. Sinceramente,

Apreciable Manuel, Agradecemos por elegirnos y por tomarse el tiempo de compartir sus observaciones de su estadía con nosotros. Externamos nuestras más sinceras disculpas que su estancia con nosotros no haya excedido sus expectativas. Somos una empresa comprometida con la excelencia, esforzándonos todos los días por crear y mejorar nuestros servicios y procedimientos hacia nuestros huéspedes generando la mejor experiencia posible. Tenga la seguridad que hemos dirigido las incidencias con las áreas a cargo y tomar acciones al respecto. Nuevamente, nuestras más sinceras disculpas, esperamos tener una segunda oportunidad y recibirle en un futuro no lejano.Saludos cordiales

Dear Merlyn, First of all, receive our warm greetings from Cancun. We sincerely regret some of our services did not meet your expectations please make sure we are committed to offering our guests memorable vacations, and your comments have been shared to the departments in charge. Once again, we are sorry and all hope to have a second chance to welcome you back in the future. Sincerely,

Dear VaLori, We thank you for your visit, all hope you have enjoyed your time here at your second home. It will be a pleasure to welcome you back soon.Sincerely,

Apreciable Daniel, Reciba nuestras más sinceras disculpas por no haber cumplido con sus expectativas, hemos tomado nota de sus comentarios los cuales son valiosos para mejora de los mismos. Esperamos tener una segunda oportunidad de recibirle en un futuro. Quedamos a sus órdenes. Saludos cordiales,

Dear Caroline, First of all, thank you for your visit. We sincerely regret our services did not meet your expectations please make sure we are committed to offering our guests memorable vacations. Once again, we are sorry and all hope to have a second chance to welcome you back in the future. Sincerely,

Apreciable Fernando, Muchas gracias por habernos elegido para su estadía en Cancún. Agradecemos el tiempo que se tomó para compartir sus comentarios. Será un honor recibirle nuevamente pronto, en su segunda casa. ¡Saludos cordiales!

Dear Nimisha, Thank you for taking the time to tell us about your experience at Wyndham Garden Cancun Downtown. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies.Your feedback is very important to us, and we are saddened to hear your room details. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely

Dear Timothy, First of all receive our warmest greetings from Cancun.Thank you for your ranking, we would like to know more about your time here, your opinion is very important for us. It will be a pleasure to welcome you back soon.Sincerely

Dear Charanjit, Muchas gracias por su puntuación con resprcto a su estadía con nosotros, esperamos tener el honor de recibirle nuevamente pronto en su segunda casa en Cancún. Quedamos a sus ordenes, Saludos coordiales

Buenas tardes, En nombre de la familia Wyndham Garden Cancún Centro, agradecemos el tiempo que se tomo para calificar nuestro servicio. Así mismo, agradecemos su preferencia ya que esto nos ayuda a seguir mejorando a futuro para siempre seguir dando un servicio de calidad y calidez que nos caracteriza a nuestro huésped. Le deseamos felices fiestas y esperamos verlo pronto.

Estimado Sr. Juan, Muchas gracias por su reciente visita, esperamos haber cumplido con sus expectativas de alojamiento. Será un placer recibirlo nuevamente en un futuro en su segunda cada en Cancún. Sinceramente,

Dear Raj, First of all receive our warmest greetings from Cancun. We deeply apologize for the inconveniences caused, please make sure we will pass on your comments to the correct department for their consideration and improvement. Once again, we would like to thank you for your imporant opinion, and all hope that you had a pleasant journey home.Sincerely

Apreciable Sr. Gerardo, Agradecemos el tiempo que se tomó para dejar su valoración, esperamos haya disfrutado su estadía con nosotros.Será un placer recibirle nuevamente en un futuro no lejano. Quedamos a sus órdenes,