Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 671 su 1554 recensioni" "
10 - Eccellente
671
Valutazione di 8 - Buono. 427 su 1554 recensioni" "
8 - Buono
427
Valutazione di 6 - Soddisfacente. 232 su 1554 recensioni" "
6 - Soddisfacente
232
Valutazione di 4 - Scarso. 146 su 1554 recensioni" "
4 - Scarso
146
Valutazione di 2 - Terribile. 78 su 1554 recensioni" "
2 - Terribile
78
8,2/10
Pulizia
8,0/10
Personale e servizio
7,8/10
Servizi
8,2/10
Condizioni e dotazioni della struttura
8,0/10
Ecosostenibilità
Recensioni
4/10 Scarso
Bonnie
Viaggio con la famiglia
4 mag 2024
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
No fan in the bathroom. Large wholes in the bath towels. Lousy coffee in the morning
Bonnie
Soggiorno di 1 notte a maggio 2024
8/10 Buono
Michael
Viaggio con animali domestici
1 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
Dog friendly. Dog park area. Was obvious splatter on wall by bed. We’re woke up by housekeeping.
Michael
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 4 mag 2024
Hello Michael,Thank you for sharing your feedback with us. We're glad you enjoyed our pet-friendly amenities. Your comments about the room cleanliness and housekeeping will be shared with our team to ensure we maintain our standards. We appreciate your valuable input and hope to welcome you back for an improved stay in the future.
10/10 Eccellente
James
28 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
James
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 1 mag 2024
Hello James,We're thrilled to hear you had a wonderful experience during your stay with us! If you have any more details to share about your visit, please don't hesitate to reach out to us. We hope to welcome you back soon for another fantastic stay!
10/10 Eccellente
Jenny
Viaggio con famiglia e bambini piccoli
23 apr 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nice hotel for overnight!
Jenny
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 26 apr 2024
Hello Jenny,We are pleased to hear you found our hotel suitable for your overnight stay. If you have any further feedback or suggestions, please feel free to contact our management team. Thank you for choosing to stay with us.
8/10 Buono
Billy
Viaggio con la famiglia
23 apr 2024
Mi è piaciuto: Pulizia e personale e servizio
Sheets were VERY scratchy and uncomfortable!
Billy
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 25 apr 2024
Hello Billy,We appreciate your feedback regarding the comfort of our sheets. For any further concerns or feedback, please feel free to reach out to our management team. Thank you for staying with us.
10/10 Eccellente
Angelica
Viaggio di coppia
22 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
CLEAN AND FRIENDLY STAFF
Angelica
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 25 apr 2024
Hello Angelica,We are delighted to hear that you found our staff friendly and your room clean during your stay with us. Guest satisfaction is our top priority, and we appreciate your positive feedback. If you have any further comments or suggestions, please feel free to reach out to us. Thank you for choosing our hotel for your accommodation needs.
8/10 Buono
Susan
Viaggio con la famiglia
21 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean room friendly staff. Dont know why i paid for insurance coverage it was recommended win i booked on line?
Susan
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello Susan,We appreciate your positive feedback on our clean rooms and friendly staff. The insurance coverage offered during online booking is optional for guests who seek additional peace of mind during their stay. If you have any further questions or feedback regarding your booking experience, please do not hesitate to reach out to our management team directly.
6/10 Soddisfacente
Melissa
21 apr 2024
Non mi è piaciuto: Servizi
The couch in my room was so filthy I would not even sit on it or touch it.
Mattress was torn
Hole in a towel
Ice bucket lid was dirty
Body wash was empty in shower
Melissa
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello Melissa, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments have been noted to ensure a better experience for our future guests. We encourage you to reach out to our management team to discuss your concerns further.
10/10 Eccellente
LeeAnn
20 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice room front desk staff very polite and knowledgeable
LeeAnn
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 20 apr 2024
Hello LeeAnn,We are pleased to hear that you found our room comfortable and our front desk staff helpful. Your kind words are appreciated and we hope to welcome you back in the future.
6/10 Soddisfacente
Claire Nathalie
Viaggio con la famiglia
19 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Bathroom needs renovation, air conditioner needs repair. Shampoo needs refills. The rest is okay.
Claire Nathalie
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 20 apr 2024
Hello Claire Nathalie,Thank you for sharing your feedback with us. We appreciate your comments and will ensure they are passed along to the relevant departments for review. We hope you had an overall pleasant stay with us.
2/10 Terribile
Mohamad
Viaggio con la famiglia
19 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I wish we didn’t book this hotel
Mohamad
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 20 apr 2024
Hello Mohamad,We're sorry to hear you didn't enjoy your stay. If there are any specific details you'd like to share with us for improvement, please don't hesitate to reach out to our management team. Your feedback is important to us as we strive to enhance our guests' experiences.
10/10 Eccellente
Hunter
18 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hunter
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 20 apr 2024
Hello Hunter,We are thrilled to hear that you had an excellent stay at our hotel! We hope to welcome you back soon for another memorable experience.
10/10 Eccellente
Angela
Viaggio di lavoro
18 apr 2024
Right in the mountains
Angela
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 19 apr 2024
Hello Angela,We appreciate your feedback on the hotel's mountainous location. It's fantastic to hear that you enjoyed the stunning views and natural surroundings during your stay. We hope that the scenic setting added to your overall experience. Thank you for sharing your positive thoughts with us.
10/10 Eccellente
Keosha R
Viaggio con la famiglia
17 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was fine no complaints at all we enjoyed the room, the environment, and the hospitality was all great.
Keosha R
Soggiorno di 3 notti ad aprile 2024
Risposta di Manager, il giorno 19 apr 2024
Hello Keosha R,We are delighted to hear that you had a pleasant stay with us! Your appreciation for the room, atmosphere, and service is truly valued. Should you have any future accommodation needs, we would be honored to welcome you back.
10/10 Eccellente
Billy
Viaggio di gruppo
10 apr 2024
Desk clerk was very hospitable and knowledgeable and provided all info requested with a smile. Outstanding!
Billy
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 12 apr 2024
Hello Billy,We are delighted to hear that our desk clerk was able to assist you efficiently and with a smile. Your positive feedback is truly appreciated, and we hope to welcome you back soon for another outstanding experience.
2/10 Terribile
Nathaniel
9 apr 2024
Blood splattered all over the wall in the room
Hair still in the shower from previous people
And crumbs on the tv stand. Horrible!
Nathaniel
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 10 apr 2024
Hello Nathaniel,We appreciate your feedback and regret to hear about your experience. Our housekeeping team usually maintains high cleanliness standards, and we'll address this with them for improvement. Your input is valuable for enhancing our services.
6/10 Soddisfacente
Carolina, Greenville
Viaggio di coppia
9 apr 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The stay was fine, everything was clean and comfortable, we were enjoying our stay till the next day… the cleaning crew trying to get in our room at 8:30am when the check out time is at 11:00am. They were very rude, annoying and loud the whole morning in our hall.
Carolina
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 10 apr 2024
Hello Carolina, We appreciate your feedback on your recent stay. Our check-out time is at 11:00 am, and I'm sorry to hear about your experience with the cleaning crew. Your comments will be shared with the relevant team for improvement. Thank you for bringing this to our attention.
10/10 Eccellente
Karen
9 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The young man that checked us in was great.
Karen
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 11 apr 2024
Hello Karen,We are pleased to hear that you had a positive check-in experience during your stay with us. If there is anything else we can assist you with, please do not hesitate to reach out to us directly. Your feedback is valuable in helping us ensure exceptional service for all our guests.
8/10 Buono
Elizabeth
Viaggio con la famiglia
8 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We just stayed one night and it was decent. There was a little cleanliness issue with the towels in the room, but otherwise it was fine. Liked having hot options for breakfast (eggs, sausage, pancakes, bagels, oatmeal, cereal, etc) and staff was friendly.
Elizabeth
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 11 apr 2024
Hello Elizabeth,Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear you enjoyed our breakfast options and found our staff friendly. We appreciate your comments about the towel cleanliness and will address this with our housekeeping team for improvement. Your input helps us enhance the guest experience for future visits.
10/10 Eccellente
Jyostana
8 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Jyostana
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 10 apr 2024
Hello Jyostana,We are thrilled to hear that you had an excellent experience during your stay with us! We look forward to welcoming you back in the future for another fantastic stay at our hotel.
4/10 Scarso
Monique
8 apr 2024
Monique
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 1 mag 2024
Hello Monique, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us with any feedback you'd like to share so we can address any concerns accordingly.
10/10 Eccellente
Duane
7 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Duane
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 11 apr 2024
Hello Duane,We are thrilled to hear you had a wonderful stay with us! Please do not hesitate to contact us directly if there is anything else we can assist you with.
10/10 Eccellente
Taylor
Viaggio con famiglia e bambini piccoli
7 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was nice. Lobby was very pretty and workers were kind.
Taylor
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 9 apr 2024
Hello Taylor,We are pleased to hear that you enjoyed your room and our lovely lobby. Our team works hard to provide a friendly and welcoming atmosphere for our guests. We hope to welcome you back soon for another pleasant stay.
10/10 Eccellente
Eszter
Viaggio con la famiglia
4 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location, close to sightseeings, clean, nice room, breakfast was good as well.
Eszter
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 7 apr 2024
Hello Eszter,We're delighted to hear you enjoyed our convenient location, clean rooms, and breakfast offerings during your stay. Your kind feedback motivates us to continue providing excellent service to all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.
6/10 Soddisfacente
Melinda
4 apr 2024
The shower was luke warm to cold. Stains on carpet. Chairs dirty. Not enough protein for a gluten free person that does not eat powdered eggs. There was plenty of parking.
Melinda
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 9 apr 2024
Hello Melinda, We appreciate your feedback regarding your recent stay with us. Your comments have been noted, and we will be sharing them with our team for review. Should you have any further concerns, please feel free to reach out to our management team directly. Thank you for taking the time to share your experience with us.
10/10 Eccellente
George
4 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Stay here all of the time, never dissatisfied.
George
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 7 apr 2024
Hello George,We are delighted to hear that you are a loyal guest and have consistently enjoyed your stays with us. Your positive feedback is greatly appreciated. We look forward to welcoming you back on your next visit.
10/10 Eccellente
Sami, Deer Park
Viaggio con la famiglia
31 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
New rooms
Sami
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 1 apr 2024
Hello Sami,We appreciate your feedback and will share your comments with our team for future improvements. Our aim is to provide a comfortable experience for all our guests. Thank you for bringing this to our attention.
10/10 Eccellente
Jan
31 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close to hwy but quiet enough. Liked the modern decor and free breakfast.
Jan
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 2 apr 2024
Hello Jan,We're delighted to hear you enjoyed our convenient location near the highway, quiet atmosphere, modern decor, and complimentary breakfast. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable stay.
10/10 Eccellente
Logan
Viaggio con famiglia e bambini piccoli
31 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean, great location, awesome value!
Logan
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 2 apr 2024
Hello Logan,We are delighted to hear that you found our hotel clean and enjoyed our convenient location. It's fantastic to know that you felt you received great value during your stay. We appreciate your feedback and hope to welcome you back in the future.
10/10 Eccellente
Amanda
Viaggio con la famiglia
31 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel and room were clean. We had a nice view of the mountain from our room. Breakfast was good. The location was close to a lot of different attractions. I would definitely stay here again.
Amanda
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 2 apr 2024
Hello Amanda,We are delighted to hear that you had a pleasant stay with us and enjoyed the clean room, mountain view, and breakfast. We are pleased that our convenient location added to your experience. Your feedback is greatly appreciated, and we hope to welcome you back in the future.
10/10 Eccellente
Kathleen
Viaggio con la famiglia
31 mar 2024
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Great place to pull over for the night but also cool area we would’ve liked to explore more!
Kathleen
Soggiorno di 1 notte a marzo 2024
10/10 Eccellente
Aaron
31 mar 2024
Check in staff was very friendly and helpful.
Aaron
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 1 apr 2024
Hello Aaron,We are delighted to hear that you found our check-in staff to be friendly and helpful. Your positive feedback is greatly appreciated. Thank you for sharing your experience with us.
10/10 Eccellente
Mary
Viaggio con la famiglia
30 mar 2024
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Clean
Good breakfast
Mary
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 2 apr 2024
Hello Mary,We are pleased to hear that you found our hotel to be clean and enjoyed our breakfast offerings. Your feedback is appreciated as we continually strive to provide a positive experience for all our guests. If you have any further comments or suggestions, please feel free to contact our management team directly.
10/10 Eccellente
Luna
30 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice staff
Luna
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 31 mar 2024
Hello Luna,We appreciate your kind words about our staff and their excellent service during your stay. Our team strives to ensure all guests have a pleasant and comfortable experience. If you have any further feedback or need assistance, please don't hesitate to reach out to us.
2/10 Terribile
Hripsime
Viaggio di lavoro, Viaggio con la famiglia
29 mar 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rude manager, bad breakfast and not very clean room.
Hripsime
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 31 mar 2024
Hello Hripsime,We value your feedback and take your concerns seriously. We recommend reaching out to our management team directly to address your experience thoroughly. Thank you for bringing this to our attention.
6/10 Soddisfacente
Melissa
29 mar 2024
Melissa
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 2 apr 2024
Hello Melissa, We appreciate you choosing our hotel for your stay! Please feel free to reach out to us directly with any specific feedback on how we can improve your experience in the future. We hope to welcome you back soon for an even better stay at our hotel!
10/10 Eccellente
Phil
Viaggio con la famiglia
29 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice and clean. Highway nearby is noisy.
Phil
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 29 mar 2024
Hello Phil,We're delighted to hear that you found our hotel nice and clean. We apologize for any inconvenience caused by the noise from the nearby highway and appreciate your feedback for future improvements. Your comfort is important to us, and we hope you had an otherwise enjoyable stay with us.
10/10 Eccellente
Eric
29 mar 2024
Mi è piaciuto: Condizioni e dotazioni della struttura
Eric
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 31 mar 2024
Hello Eric,We are thrilled to hear that you had a wonderful experience during your stay with us! We hope to welcome you back again soon for another memorable visit.
4/10 Scarso
Jack, Woodbridge
Viaggio con la famiglia
27 mar 2024
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The shower water pressure is weak and no shampoo in the bathroom. The air in the room is fluffy. I can clearly hear the alarm clock goes off from next room. The free breakfast selection is very limited.
Jack
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 29 mar 2024
Hello Jack, We appreciate your feedback and regret to hear about the concerns you experienced during your stay. Please know we will share your comments with our team for future improvements. We hope you consider staying with us again for an enhanced experience.
8/10 Buono
Leonard
27 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close proximity to tourist attractions.
Leonard
Soggiorno di 3 notti a marzo 2024
Risposta di Manager, il giorno 29 mar 2024
Hello Leonard,We're delighted to hear that our hotel's convenient location near popular tourist spots met your expectations during your stay. It was a pleasure accommodating you, and we hope you enjoyed exploring the nearby attractions.
10/10 Eccellente
Debbie
Viaggio con animali domestici, Viaggio con la famiglia
26 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay. Beds were a little too hard for my liking but I still slept like a log.
Debbie
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Debbie,We are pleased to hear you enjoyed your stay overall and got a good night's rest. Your feedback about the bed firmness has been noted for future improvements. Thank you for choosing to stay with us.
6/10 Soddisfacente
Veronica
Viaggio con la famiglia
26 mar 2024
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Towels, bedding, curtains were stained. Otherwise no other issues.
Veronica
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Veronica, Thank you for your feedback. We appreciate your comments and will share them with our housekeeping team for their attention to detail. Your input helps us improve our services for all guests' future stays.
6/10 Soddisfacente
Carol
Viaggio di coppia
26 mar 2024
Mi è piaciuto: Pulizia
Loud outside. Room smelled of mildew…something sticky on one bed sheet.
Carol
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Carol, We appreciate you taking the time to share your feedback with us. We regret to hear about the noise disturbance and cleanliness issues you encountered during your stay. Your comments have been forwarded to the relevant departments for further review and improvement. We hope you will give us another chance to exceed your expectations in the future.
10/10 Eccellente
Lok
26 mar 2024
Lok
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 17 apr 2024
Hello Lok,We are delighted to hear that you had a wonderful experience during your stay at our hotel! If you have any further comments or suggestions, please do not hesitate to reach out to us. We hope to welcome you back soon for another fantastic stay!
8/10 Buono
Steven
Viaggio di coppia
25 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Convenient to town and attractions.
Steven
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Steven,We're glad to hear you found our location convenient for exploring the town and nearby attractions. Your feedback is appreciated for helping us improve our services for future guests.
10/10 Eccellente
Thomas K.
24 mar 2024
Thomas K.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 15 apr 2024
Hello Thomas K.,We appreciate your rating and are thrilled to hear that you had such a fantastic perfect experience during your stay. We strive to provide exceptional service and it's reviews like yours that motivate us to keep doing what we do best. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.
8/10 Buono
Stephanie
Viaggio di gruppo
24 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was a great stay. The other nights of our road trip were at DREADFUL places, so we really needed this. The room was nice, the beds were comfy, the bathroom was clean and convenient. My only complaint is that the pancake machine was out of batter at breakfast. LOL
Stephanie
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Stephanie,We are delighted to hear that you enjoyed your stay with us and found our room comfortable and clean. We appreciate your feedback regarding the pancake machine and will make sure our team addresses this. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
6/10 Soddisfacente
Jade, McLean
Viaggio con la famiglia
24 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was adequate. The reception area had a strong odor of cleaning products. Had to ask for towels as not enough where provided. This was promptly corrected.
Jade
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Jade, We appreciate your feedback on your recent stay with us. Our housekeeping team has been notified about your concerns to ensure a pleasant experience for our guests. Your satisfaction is important to us, and we hope to welcome you back in the future.
2/10 Terribile
Rodney, Covington
Viaggio con la famiglia
24 mar 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
They placed me in a dog accommodating room and I’m allergic to dogs. Heat kind of hotel would allow mangy dogs carrying who know what to sleep in their beds?!!! Absolutely outrageous and they refused to change it based on the booking I chose. Expedia’s listing did not indicate it was a dog accommodating room.
Rodney
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 24 mar 2024
Hello Rodney,We apologize for any inconvenience you experienced during your stay. Our pet-friendly rooms are clearly labeled to provide transparency for all guests. We recommend contacting Expedia to ensure future bookings align with your preferences. Your feedback is valuable to us as we continuously strive to improve our services.
10/10 Eccellente
Pamela
21 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was awesome
Pamela
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Pamela,We are delighted to hear that you had an awesome stay with us. Your feedback is greatly appreciated. We look forward to welcoming you back in the future for another fantastic experience at our hotel.