Dear Jean-Marc, Thank you very much for choosing to stay with us. We wish you had a memorable and enjoyable when you stayed with us. Hope we would have chance to welcome you again in the next time. Sincerely yours, The Management Team

Dear jc, Please accept my deepest apologies for any inconvenience you experienced during your stay. Guest satisfaction is of the utmost importance to us and I am reviewing all of your feedback so as to improve the services and comfort offered to our valued guests. Sincerely yours, The Management

Dear Ong.Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

Dear Line,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

Dear Alireza.Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

Dear Praksha Thank you for taking time to review The Mercure Chiang Mai following your recent stay.With regards to your disappointing experience the ….. performance,Please accept my sincere apology for any inconvenience and dissatisfaction.Guest satisfaction is of the utmost importance to us and I am reviewing all of your feedback so as to improve the services and comfort offered to our valued guests.Your kind words have been shared with our associates and we look forward to you returning to enjoy further quality stay experiences whenever you visit Chiangmai.Sincerely,The Management

Dear Guest Values, Thank you for your talking-to review following your recent stay. With regards to your disappointing experience ,Please except our apology for any convenience time. Guest satisfaction is the utmost importance to us and I am reviewing all of you feedback so as to improve the services and comfort offered to our valued guests,Your kind words have been shared with our associates and we look forward to you returning to enjoy further quality stay experience whenever you visit Chiang Mai Sincerely,

Dear Masanobu, We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive feedback. I will share your comments with our team. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Mr. Takashi,Thank you for taking your valuable time to tell us about your experience at the Mercure Chiang Mai. Please rest assured that your constructive comment will be shared to all for further improvement. We hope to have the opportunity of welcoming you back to beautiful Chiang Mai and to our hotel again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards,

Dear Valued Guest,Thank you for taking time to review The Mercure Chiang Mai following your recent stay. We are delighted and honored to have had both of you with us and glad to hear that you were impressed with all elements of the hotel from the arrival till departure. We hope to welcome you back to Chiang Mai and to our hotel again soon.Sincerely,

Dear Khun Thierry,We appreciate you taking time in sharing your recent experience at the hotel. Feedback is the guests’ critique helps us to improve on our shortcomings.Please accept my deepest apologies for any inconvenience you experienced during your stay . In response to your comment about the lack of a safe in the room, the safe will be available in Superior and Deluxe rooms; however, the hotel will provide a safe deposit box at the front desk . Thank you for taking your time to share your experience at The Mercure Chiang Mai. Your constructive comment will be shared to all for improvement. We hope to have the opportunity of welcoming you back to beautiful Chiang Mai and to our hotel again. Sincerely,

Dear Mr. Zachary,We appreciate you taking time in sharing your recent experience at the hotel. Feedback is the guests’ critique helps us to improve on our shortcomings.Please accept my deepest apologies for any inconvenience you experienced during your stay. Thank you for taking your time to share your experience at The Mercure Chiang Mai. Your constructive comment will be shared to all for improvement. We hope to have the opportunity of welcoming you back to beautiful Chiang Mai and to our hotel again. Sincerely,

เรียนคุณธรรมนูญ กราบขอบพระคุณเป็นอย่างยิ่งสำหรับความคิดเห็นและข้อเสนอแนะของท่านเกี่ยวกับการเข้าพักที่ Mercure Chiang Mai ทางโรงแรมรู้สึกยินดีเป็นอย่างยิ่งที่ทราบว่าท่านพึงพอใจในบริการของเราเราจะนำความเห็นของท่านแจ้งให้ทีมงานทราบ และมั่นใจว่าความเห็นตอบกลับนี้จะเป็นสิ่งที่ทำให้ให้ทีมงานทุกคนเพียรพยายามปรับปรุงคุณภาพการบริการอย่างต่อเนื่องตลอดไปขอขอบพระคุณอีกครั้งที่กรุณาร่วมแบ่งปันประสบการณ์ และเราหวังว่าการมาเยี่ยมเยือนในครั้งต่อไปของท่านจะเป็นที่น่าพอใจเช่นเดียวกับที่ผ่านมา

Dear Khun Gordon Kee Keong, Thank you for taking time to review The Mercure Chiang Mai following your recent stay. I am overjoyed to hear that we have successes in exceeding your expectations in most of the aspects of your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It will be a pleasure for us all to have you return to enjoy further quality time at Mercure Chiangmai when you next visit Chiang Mai. Sincerely The Management Team

Dear Mr.Michael Peter, We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Mr. Henry, We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Khun David, Thank you for your loyalty and for choosing Mercure Chiangmai as your hotel during your recent visit and for taking the time to provide us with your valuable feedback. All we are at your service.

Dear Khun Richard , We are truly delighted to hear that you enjoyed your journey with us and that our team has been able to meet your expectations. Thank you for choosing to stay at Mercure Chiang Mai and for taking your time to review. Indeed, it is great to hear that you were impressed with all elements of the resort from the arrival till departure. We will share your comments among our team and we look forward to welcoming you both again soon to our hotel and to the beautiful Chiang Mai. Thank you with kind regards, Jiraporn KOKOY Front Office Manager

Dear Mr. Ulrich, We are pleased to read that you had such a memorable stay at The Mercure Chiang Mai during the festive season and that the wonderful staff here took good care of you. We are delighted you were comfortable in our care and could take advantage of our facilities and activities. Thank you very much for your review and we hope you and your family will have the opportunity to return again soon.

Dear Valued Guest, Thank you for staying at Mercure Chiang Mai and taking your valuable time give us a feedback. We're delight to learn that our room is comfortable to you and our food made you appreciated about it. You kind compliments to our staff is the inspiration to us and definitely will be shared to our staff for thier working motivation. Thank you again. We hope next time we will have another opportunity to take care you again once you visit in Chiang Mai. Sincerely yours,

Thank you for your rating

Dear Valued Guest, Thank you very much for choosing Mercure Chiang Mai for your staying. We are very pleased to know that our breakfast made you enjoyed and the staff service made you're impressed. Thank you for your kind compliments to our staff, these message will be shared to them for thier woeking motivation as the hotel strive to achive the hightest guest satisfaction. We hope that next time once you visited Chaing Mai , we will have a chance to accomodate you again. Sincerely yours,

Dear Valued Guest, Thank you for taking time to review us, it's pleasure to read that our facilities and service made you convenience while you stayed with us. Thank you for coming and we hope we will have the opportunity to welcome you back again in Chiang Mai. Sincerely yours,

Dear Valued Guest, Thank you for taking time to leave a feedback to us. We are sorry to hear that the hotel processing about room guarantee may caused you inconvenience and hope your kindly unstanding about our situation and policy which is all staffs must follow the hotel standard. Thank you for choosing to stay with us and we hope to have the opportunity to welcome you back again in the future Sincerely yours,

Dear Valued Guest, We appreciate you taking the time to provide us with such a positive appraisal of your experience and also for your compliments paid to our team of associates for taking care of you during your stay. We hope that next time once you visit Chiang Mai we will be the first choice accommodation for you again. Kind regards

Dear Valued Guest, Kind Greetings from Mercure Chiang Mai. We are pleased to read that our service provinding has been able to meet your expectation and made you convenience while you were staying with us. You hilight about the room is on our priority attendtion to improve it shortly. On behalf of our team, Thank you very much for staying with us and look forward to welcome you our hotel again. Sincerely yours,

Dear Guest, Thank you for rating us. We are much appreciated your prised to our hotel managemet team. Thank you for staying with us, we hope to have the opportunity once again when you visit Chiang Mai next time. Sincerely yours,

Dear Guest, Thank you very much for staying at Mercure Chiang Mai. We are really happy to learn that your staying was sastify and thank you very much for your kind compliments to our staff, these words will be sharing to them for their working motivation. Our team hope that we will have a chance to welcome you again once you visit in Chiang Mai. Sincerely yours,

Dear KYOUNGHEE, Thank you for sharing your experience to our hotel. We are much appreciated your prised to our hotel managemet team. It's true, that we have a supermarket next to the hotel which made you easy to find food and stuff with reasonal price. Thank you for staying with us, we hope to have the opportunity once again when you visit Chiang Mai next time. Sincerely yours,

Dear Khun Anonymous, Greeting from Mercure Chiang Mai Thank you very much for staying with us and provided a review to our hotel. It is true that our hotel location is easy to access to the old town city and we have supermarket is next to the hotel which make our guest convenient to find food and needed stuff as we need to acheive guests satisfaction. We hope that next time, our hotel will have another chance and will be the fisrt choice which you choose for your staying again Sincerely yours,

Dear gurdip, Kind greeting from Mercure Chiang Mai Thank you very much for taking your valuable time to provide us a review, we are happy to learn that our service as aspect of cleanliness and shuttle bus service were touch your expectation, Also we are sorry to hear that there is an insect made you are not satisfy while you were staying with us, your comment has an valued for us to improve our shortcomings. Thank you again for bringing it to our attentation, we hope that we will have a chance to serve you with the better service again when you visit Chiang Mai. Sincerely yours,

Dear Guest, Thank you for choosing to stay with us while visiting Chiangmai and for taking the time to review us. We do hope to have another chance to welcome you and your family again in the near future. Sincerely yours,

Dear José Luís, Thank you very much for choosing Mercure Hotel Chiang Mai and rating to us. We hope that we would have a chance to welcome you back again at the next time. Sincerely yours,

Dear AdiV, Thank you for very much for taking your valuable time to review us. We're appreciated to take your comment to improve our service aspect of cleanness and breakfast providing as we strive to make guest has more enjoyable with value for money, Also we are sorry to hear that you were not satisfy regarding of the noisy from events, Our team has noted this special point and we hope that you may give us a chance for coming back to the hotel for next stay with our better service. Sincerely yours, The Management Team

Dear Anonymous, Thank you very much for taking your valuable time to review us. We're happy to learn that the hotel location made made you convenient while you were staying with us. You kind compliment about our staff to be definitely pass on to them for working motivation. We look forward to welcome you again when you visit Chiang Mai. Sincerely yours,

Dear Grahame, Warm greeting from Mercure Hotel Chiang Mai. Thank you for sharing your lovely review to our hotel, on behalf of my entire team is very pleased to know that you provide us a chance to accommodate you many time. We are very pleased that you were impressed with the performances of our staff. Your kind words are the great motivation to all of us and there is nothing more refreshing for us than to know that our guests had a comfortable and enjoyable stay. We are grateful for the opportunity to be of your service and hope you will return to stay with us again on your next visit to Chiang Mai. Kind Regards,

Dear Annoymous, Thank you very much for choosing Mercure Hotel Chiang Mai and rating to us. We hope that we would have a chance to welcome you back again at the next time. Sincerely yours,

Dear Ian, Thank you for taking time to give your feedback to us. We're delighted to hear that you had sanctify with our room and service while you were staying at our hotel. Your kind compliment will be pass on to our staff for working motivation and we hope that you may have another opportunity to welcome you back to Chiang Mai again. Sincerely your, The Management Team.