Thanks, Freddy! We are so thrilled to read your review and will be sure to pass along your comments to our teammates.Please come see us again soon!

Dear James,Thank you for taking the time to leave us a review. We are honored to have earned a perfect rating thanks to our wonderful team and their dedication to hospitality. It was a pleasure to have had you as a guest, and we look forward to welcoming you back.Sincerely,Paul Pisegna - General Manager

Dear Marilyn,We want nothing more than a comfortable, clean experience for every guest who steps on our property, and we're disappointed to hear this was not the case for you. We use feedback as an invaluable opportunity for us to grow and evolve as a destination, and we sincerely thank you for taking the time to share your concerns with us.Sincerely,Paul Pisegna - General Manager

Hi Mitchell,Thanks so much for taking the time to complete our post-stay satisfaction survey - Looks like we didn't quite make the mark. Is there anything we can do to improve your next stay with us?Please do not hesitate to contact us to let us know any additional comments or concerns - We are always striving to improve.Have a great week!

Thanks so much for the perfect score, Jacob!Please come see us again soon.

Hi Bryanna,Looks like there's some room for improvement - I would love to learn more about your recent stay with us. What would bump us from a four to a perfect five?Feel free to contact us at any time if you have any further comments or concerns. Thanks for staying with us, and we look forward to hearing from you!

Dear Linda,It's wonderful to hear that your experience with our team was so positive! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back for another great stay with us at Renaissance Cincinnati Downtown.Sincerely,Paul Pisegna - General Manager

Thanks for the digital love, Star!We are so happy you enjoyed your stay with us.

Dear Mary,Thank you for taking the time to leave a review. We apologize for any miscommunication and will use your feedback to help us improve the visits of future guests. We hope you'll consider staying with us again soon.Sincerely,Paul Pisegna - General Manager

Dear Karen,Thank you for your feedback. We’re concerned to hear about the oversight regarding the mattress pad in your room. We understand how important these details are in ensuring a comfortable stay and are addressing this immediately to prevent such occurrences in the future. We look forward to the opportunity to welcome you back and provide the refined experience you expect from us.Sincerely,Paul Pisegna - General Manager

Dear Darrell,Thank you for choosing to stay with us and for sharing your five-star rating! We are pleased to hear that our helpful service and amenities met your expectations on your recent visit. It was a pleasure to host you, and we hope to welcome you back to Renaissance Cincinnati Downtown very soon.Sincerely, Paul Pisegna - General Manager

Dear Nicole,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. However, we apologize for any concerns about cleanliness, and we'll pass your comments along to our housekeeping staff to ensure improvements are made swiftly. If you're in the area again, please come back to see us for another great experience.Sincerely,Paul Pisegna - General Manager

Dear Hyeonjik,Thank you for choosing Renaissance Cincinnati Downtown. We're pleased you noticed our focus on friendly service. Although our lobby may have been a bit cozier than you expected, we're glad you liked our clean accommodations. Our team hopes you'll join us again. Sincerely,Paul Pisegna - General Manager

Dear Sherry,It was a pleasure to welcome you to Renaissance Cincinnati Downtown. We're pleased that our comfortable accommodations and convenient downtown location were just what you had hoped for. Thank you for the review, and we hope you return soon. Sincerely,Paul Pisegna - General Manager

Dear Taylor,Thank you for your kind review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your stay with us. That said, we regret any inconvenience caused by our parking situation, and we'll be sure to share your feedback internally for further consideration. It was a pleasure having you here, and we hope to welcome you back soon.Sincerely,Paul Pisegna - General Manager

Dear Karin,Thanks so much for your glowing review of Renaissance Cincinnati Downtown! We're honored to have hosted you and grateful for your compliments. We'd love to see you again the next time you're in town.Sincerely,Paul Pisegna - General Manager

Dear Riad,Thank you for taking the time to leave us a wonderful review. We are glad that you appreciate our high standards of cleanliness. Our team looks forward to welcoming you back. Sincerely,Paul Pisegna - General Manager

Dear Quang,It is wonderful to hear that so many aspects of your stay met your expectations and allowed you to have an enjoyable visit. Knowing what matters to travelers is very important, and we thank you for taking the time to share your feedback. Safe travels and we would be delighted to welcome you back anytime. Sincerely,Paul Pisegna - General Manager

Dear Tara,Thank you for taking a moment to leave a review. We regret to learn of your recent experience. Your feedback will be shared with our team to ensure our high standards of cleanliness are met and to ensure an instance such as this does not occur in the future. We encourage you to reach out to the local authorities if you have not already done so. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line. Sincerely,Paul Pisegna - General Manager

Dear Angela,Now there's a review that's going to make the day of each team member at Renaissance Cincinnati Downtown. It was a pleasure to have you as our guest, and we are delighted you were impressed with our amazing staff and clean, beautiful hotel. We look forward to welcoming you back for many more memorable visits.Sincerely,Paul Pisegna - General Manager

Dear Leando,We truly appreciate your positive review and want to thank you for choosing Renaissance Cincinnati Downtown as your hotel of choice. It was an honor having you visit. Please come back and see us again soon.Sincerely,Paul Pisegna - General Manager

Dear Sharon,Thank you for reaching out, and we're glad to hear you enjoyed our friendly service, comfortable beds, and peaceful atmosphere. Please know that your feedback is valued and aids our constant growth and improvement, and we hope you consider returning down the line for a better, more seamless visit. Until then, we wish you well.Sincerely,Paul Pisegna - General Manager

Dear Jennifer,Thank you for choosing our hotel for your recent visit to Cincinnati. We're glad you and your daughter enjoyed your stay with us and our excellent accommodations, warm, inviting hospitality, and exceptional service. You can be sure your kind words will be shared with our valet and front desk teams. It would be our pleasure to host you again at Renaissance Cincinnati Downtown, so come back soon.Sincerely,Paul Pisegna - General Manager

Dear Cherese,Thank you for your review. We hope you had a pleasant stay, and we'd love to welcome you back soon!Sincerely,Paul Pisegna - General Manager

Dear Laura,Thank you for choosing Renaissance Cincinnati Downtown and leaving a review. We're happy that our superb location, efficient check-in process, and friendly staff made for an enjoyable stay. Your feedback regarding our breakfast options is appreciated, and your comments are noted for further consideration. It would be wonderful to welcome you back the next time you're in the area!Sincerely,Paul Pisegna - General Manager

Dear Stephen,Thank you for choosing our hotel for your recent visit to Cincinnati. We're glad you enjoyed your stay with us and our friendly service. It would be our pleasure to host you again at Renaissance Cincinnati Downtown, so come back soon. Sincerely,Paul Pisegna - General Manager

Dear Kristin,Thank you for your honest feedback. We regret that your experience fell short of expectations. We'll be sure to discuss your comments with our team to seize the opportunity to improve. Take care, and we wish you safe travels.Sincerely,Paul Pisegna - General Manager

Dear Kaitlyn,Thank you for choosing our hotel for your recent visit to Cincinnati. We're glad you enjoyed your visit with us and our convenient downtown location close to attractions such as Paul Brown Stadium, the Over-the-Rhine neighborhood, Cincinnati Zoo, the waterfront, and Duke Energy Convention Center. Our efficient check-in process is a plus for our guests. Your comments are important to us, and we'll use them as we continuously work to improve our accommodations. It would be our pleasure to host you again at Renaissance Cincinnati Downtown, so come back soon!Sincerely,Paul Pisegna - General Manager

Dear Jennifer,It's always a pleasure hearing from our guests. We're glad our convenient location, comfortable rooms, and delicious food impressed you. Our friendly staff will also be glad you felt welcome while you were here. However, we apologize for any issues with the valet and in-room amenities. We'll keep your comments in mind and look forward to your next visit.Sincerely,Paul Pisegna - General Manager

Thank you for sharing your experience at the Renaissance Cincinnati Downtown. We are delighted to hear that you had a great stay, and we appreciate your feedback. It's fantastic that you found our hotel clean and our staff service to be excellent. We're also pleased to know that our convenient location and proximity to the stadium added to the enjoyment of your stay. We hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the future.Sincerely,Paul Pisegna - General Manager

Dear Marshall,Thank you for choosing Renaissance Cincinnati Downtown! Our team is delighted you had an excellent stay with us during your recent visit. We appreciate your wonderful feedback and hope to see you the next time you are in the area for another memorable experience. Sincerely, Paul Pisegna - General Manager

Dear Danielle,We appreciate your feedback and are concerned about your disappointment during your stay. Test assured, we'll address these issues with our team to ensure a better experience in the future. Thank you for bringing this to our attention.Sincerely,Paul Pisegna - General Manager