Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 10 su 43 recensioni" "
10 - Eccellente
10
Valutazione di 8 - Buono. 12 su 43 recensioni" "
8 - Buono
12
Valutazione di 6 - Soddisfacente. 7 su 43 recensioni" "
6 - Soddisfacente
7
Valutazione di 4 - Scarso. 7 su 43 recensioni" "
4 - Scarso
7
Valutazione di 2 - Terribile. 7 su 43 recensioni" "
2 - Terribile
7
6,2/10
Pulizia
7,2/10
Personale e servizio
6,0/10
Servizi
6,0/10
Condizioni e dotazioni della struttura
6,6/10
Ecosostenibilità
Recensioni
6/10 Soddisfacente
Nicholas
15 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
I liked how easy it was to talk to the staff. Check in was easy, extending my stay was easy, and finding the property was easy. I liked the cleanliness of the room and the amenities were stellar.
I didn't like the upkeep of the building. The faucet of the shower leaked. The door didn't seal, causing outside sound, odor, and humidity to come into the room. The bed was also very squeaky.
Nicholas
Soggiorno di 2 notti ad aprile 2024
2/10 Terribile
Hilary
8 apr 2024
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Hilary
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 11 apr 2024
Hello Hilary, We are sorry to hear that your stay did not meet your expectations. We encourage you to reach out to us directly to provide more details about your experience so we can address any issues you may have encountered. We hope to have the opportunity to welcome you back in the future.
8/10 Buono
Taylor
Viaggio con la famiglia
8 apr 2024
Mi è piaciuto: Personale e servizio
Decent room for the price. Could be a little bit more clean and updated.
Taylor
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 9 apr 2024
Hello Taylor,Thank you for sharing your feedback with us. We appreciate your comments and will take them into consideration for future improvements. Your opinion is valuable to us, and we hope to welcome you back in the future.
10/10 Eccellente
Evalee
Viaggio con la famiglia
30 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stopped in for the night while doing some cross country traveling. The staff was very friendly and the accommodations were great. I’ll definitely visit again if I’m back in the area!
Evalee
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 2 apr 2024
Hello Evalee,We're delighted to hear that you enjoyed your stay with us! Our team takes pride in providing top-notch service and comfortable accommodations. We can't wait to welcome you back on your next visit to the area!
8/10 Buono
Melissa
Viaggio di coppia
7 feb 2024
Mi è piaciuto: Pulizia e personale e servizio
It was convenient and nice for the price
Melissa
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 9 feb 2024
Hello Melissa,Thank you for choosing our hotel for your stay. We're glad to hear that you found the location and overall experience to be convenient and enjoyable. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.
10/10 Eccellente
KUAN
24 dic 2023
KUAN
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 14 gen 2024
Hello KUAN,Thank you for choosing our hotel for your stay! We are thrilled that you had such a fantastic experience with us. Should you have any additional feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back in the future for another wonderful stay.
10/10 Eccellente
LISA
Viaggio di coppia
31 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice rooms.
LISA
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 2 nov 2023
Hello LISA,We're thrilled to hear that you enjoyed our rooms! We take pride in providing our guests with a comfortable and pleasant stay. Thank you for sharing your positive feedback with us.
10/10 Eccellente
Francisco
22 ott 2023
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Francisco
Soggiorno di 5 notti a ottobre 2023
Risposta di Manager, il giorno 25 ott 2023
Hello Francisco,Thank you for your incredible rating! We're thrilled to hear that you had such an amazing experience at our hotel. We look forward to welcoming you back soon!
4/10 Scarso
Steve
22 ott 2023
Non mi è piaciuto: Personale e servizio e servizi
Check in was bad, didnt know how. Made us take smoking rooms when they were not nearly full. Stated there was breakfast, but at 8am doors were locked. Will not go back
Steve
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 25 ott 2023
Hello Steve, We apologize for the inconvenience you experienced during check-in. Please be assured that your feedback will be shared with the concerned team for necessary improvements. We regret any confusion regarding the room type and breakfast timing. Your satisfaction is important to us and we hope to see you in your future travels.
6/10 Soddisfacente
Curtis
Viaggio di gruppo
9 ott 2023
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Curtis
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 9 ott 2023
Hello Curtis,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
8/10 Buono
Marc
31 ago 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The fellow at the desk was super. Really good vibe.
On the downside the fan in the bathroom was quite loud.
Marc
Soggiorno di 2 notti ad agosto 2023
Risposta di Manager, il giorno 2 set 2023
Hello Marc,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. We hope to see you again in the future.
4/10 Scarso
Nathan
Viaggio con la famiglia
12 ago 2023
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
When I walked into the room it was 100 degrees and it took 4 hrs to cool down.
Nathan
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 14 ago 2023
Hello Nathan, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.
2/10 Terribile
Savannah
21 giu 2023
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Could Not Even Check Guests In
This was supposed to be the first stop on my honeymoon. After driving 7 hours, I arrived and was told I could not be checked in. The lady at the front desk was locked out of the system, and the manager would not answer the phone to provide further instructions. I was told "There is literally nothing I can do - I can not check you in until the manager replies". We waited in the parking lot and just decided to drive to another hotel. The location was also not as promising as pictures made it seem... Definitely would never reconsider.
Savannah
Soggiorno di 1 notte a giugno 2023
Risposta di Manager, il giorno 22 giu 2023
Hello Savannah, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.
8/10 Buono
Christina
21 giu 2023
Mi è piaciuto: Pulizia e personale e servizio
The staff is very nice and were very helpful when I needed to change rooms but the rooms need updating
Christina
Soggiorno di 1 notte a giugno 2023
Risposta di Manager, il giorno 22 giu 2023
Hi Christina,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.
4/10 Scarso
Amayrani
15 giu 2023
Amayrani
Soggiorno di 1 notte a giugno 2023
Risposta di Manager, il giorno 5 lug 2023
Hello Amayrani,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
8/10 Buono
Giorgi
30 mag 2023
Mi è piaciuto: Pulizia e personale e servizio
Giorgi
Soggiorno di 1 notte a maggio 2023
Risposta di Manager, il giorno 2 giu 2023
Hello Giorgi,Thank you for sharing this rating, and we welcome you to visit us again anytime.
10/10 Eccellente
THOMAS, Astoria
28 apr 2023
THOMAS
Soggiorno di 1 notte ad aprile 2023
Risposta di Manager, il giorno 20 mag 2023
Hello THOMAS,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.
8/10 Buono
Ami
Viaggio con la famiglia
26 apr 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
That staff was helpful with shower and answering questions before we even arrived. It was clean and beds were comfy.
Ami
Risposta di Manager, il giorno 28 apr 2023
Hello Ami,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff and your insights regarding our shower. We hope to see you again in the future. Thank you for your valuable business.
8/10 Buono
Roger
17 apr 2023
Mi è piaciuto: Pulizia e personale e servizio
Roger
Soggiorno di 1 notte ad aprile 2023
Risposta di Manager, il giorno 19 apr 2023
Hello Roger,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
10/10 Eccellente
Suzanne
19 mar 2023
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
very convenient to the freeway, 3 fastfood restaurants, Waffle House and gas stations
Suzanne
Soggiorno di 1 notte a marzo 2023
Risposta di Manager, il giorno 20 mar 2023
Hello Suzanne,It means so much to have earned your business. We appreciate the feedback regarding our hotel. We hope to see you again to deliver you with a 5 star experience.
8/10 Buono
Damon
Viaggio di lavoro
10 mar 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful staff, very friendly. The room was very clean
Damon
Soggiorno di 2 notti a marzo 2023
Risposta di Manager, il giorno 11 mar 2023
Hello Damon,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our staff and your insights regarding our room. We hope you will return so that we can provide you an even superior experience.
4/10 Scarso
Terri
Viaggio con la famiglia
5 mar 2023
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Yuck!
The room had an odor. It was dusty, the bathtub was dirty and I had to clean it before I felt comfortable putting a towel in the bottom to stand on so I could shower. The towels and washcloths were stained. I guess you get what you pay for. I’ll pay a little more next time. I won’t stay there again.
Terri
Soggiorno di 1 notte a marzo 2023
Risposta di Manager, il giorno 6 mar 2023
Hello Terri, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.
4/10 Scarso
Herve
12 feb 2023
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Herve
Soggiorno di 1 notte a febbraio 2023
Risposta di Manager, il giorno 14 feb 2023
Hello Herve,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
10/10 Eccellente
chris
Viaggio con la famiglia
24 dic 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
12/22
The front desk person was very pleasant, helpful & efficient.
chris
Soggiorno di 1 notte a dicembre 2022
Risposta di Manager, il giorno 24 dic 2022
Hello chris,Thank you for taking the time to share. We appreciate your feedback regarding our front desk. I hope you will return to enjoy a memorable and exceptional experience.
8/10 Buono
Marguerite
Viaggio con la famiglia
6 dic 2022
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Marguerite
Soggiorno di 3 notti a novembre 2022
Risposta di Manager, il giorno 8 dic 2022
Hello Marguerite,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.
2/10 Terribile
Timothy McGaffin
Viaggio di lavoro
28 ott 2022
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I reserved a NON-SMOKING room and I got smoking that was so thick with smoke stains and residue blowing from the fan that my eyes were stinging and hurting.
I couldn't take a bath as there was no bathtub plug.
There was ZERO breakfast.
The main office was locked and closed in the morning and no one there to assist.
My bed had multiple cigarrette burn holes in it. The bathroom made a very loud noise when you turned on the light. 1 of 2 lights working. The other not. Very dark.
The ceiling in bathroom was gross and dirty.
This is not the product I paid for. Worst Super 8 I have ever stayed at. I would like a full refund.
Timothy McGaffin
Soggiorno di 1 notte a ottobre 2022
Risposta di Manager, il giorno 28 ott 2022
Hello Timothy McGaffin,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.
8/10 Buono
Harold
Viaggio con la famiglia
26 ott 2022
Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Not impressed
There was a deodorant bottle cap left in the floor from previous occupant. The toilet seat is in very bad shape and the tub strips are so dirty, they need replaced and the tub seriously cleaned.
Harold
Soggiorno di 1 notte a ottobre 2022
Risposta di Manager, il giorno 27 ott 2022
Hello Harold, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.
2/10 Terribile
Dolores Salazar
Viaggio con la famiglia
24 ott 2022
Non mi è piaciuto: Pulizia, personale e servizio, servizi
Lamps did not work, television did not work, coffee maker did not work. We had to plug in the microwave by searching where to plug in.
Dolores Salazar
Soggiorno di 1 notte a ottobre 2022
Risposta di Manager, il giorno 27 ott 2022
Hello Dolores Salazar, Thank you so much for bringing to our attention the issues that you encountered with our appliance and electronics. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
6/10 Soddisfacente
Lynnette
17 ott 2022
Mi è piaciuto: Pulizia e personale e servizio
Our room was clean. The bed was comfortable.
Lynnette
Soggiorno di 2 notti a ottobre 2022
Risposta di Manager, il giorno 18 ott 2022
Hello Lynnette,It means so much to have earned your business. We appreciate the feedback regarding our bed and comments about our room. We hope to see you again in the future.
4/10 Scarso
Barbara
Viaggio di coppia
25 set 2022
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was NOT CLEAN. Bathtub had long black hair in it. Toilet was not clean. Bought disinfectant wipes to clean toilet before I used it. Did not use tub at all. Floor was dirty. It was absolutely AWFUL.
Barbara
Soggiorno di 1 notte a settembre 2022
Risposta di Manager, il giorno 26 set 2022
Hello Barbara, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
6/10 Soddisfacente
Viaggiatore verificato
Viaggio con la famiglia
20 set 2022
Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
The bed was comfortable. Neither of the lights on either side of the bed worked. The lamp in the corner flickered if it came on at all because the light bulb didn’t really fit. The light over the sink and vanity on worked half the time.
Viaggiatore verificato
Soggiorno di 3 notti a settembre 2022
Risposta di Manager, il giorno 21 set 2022
Hello Guest, Thank you for this feedback, our top priority is for guests to have the most wonderful time during their stay. We will make sure those concerns are addressed and checked and if needs to be replaced, it will. Looking forward to your future stay with us!
8/10 Buono
GREG
Viaggio di lavoro
29 lug 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
GREG
Soggiorno di 4 notti a luglio 2022
Risposta di Manager, il giorno 29 lug 2022
Hello GREG,
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,
6/10 Soddisfacente
Terry
Viaggio di gruppo
25 lug 2022
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Disappointing
The room was run down and the appliances were old and wore out looking. The bathroom did not have a knob on the shower faucet. The linen had holes burned in them on both beds. The air cool very poorly during the daytime and not very much better at night. The pool didn't seem to be cleaned daily it had items and debris floating in it. The room I was given was considered an upgraded room because they had removed the carpet and put wooden floors in and they charged me $10 extra for this. I was disappointed in the overall condition of the room. When I got there to check in my hotels.com stated that I could check in at 10:00 a.m. I got there and they told me I could not check in till 2:00 p.m. I was able to get them to let me check into the upgraded room but again like I said they charged me $10 extra for that
Terry
Soggiorno di 1 notte a luglio 2022
Risposta di Manager, il giorno 27 lug 2022
Hello Terry, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
2/10 Terribile
Kristie
Viaggio di lavoro
25 lug 2022
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hell (literally) in Clarksville.
We checked into our room only to find that the rooms had cigarette burns on the comforters, trash (literally) under the table between the beds, and questionable hair in the shower. I went downstairs to get get my luggage and the hotelier yelled at me from the second floor about if I wanted downstairs rooms I had to pay more for them. I didn’t bother complaining to the hotel because we had dealt with them prior to arrival. I accidentally booked the wrong weekend, noticed it and called them within 5 minutes, and they refused to work with us and told us to move to a different weekend they were going to have to charge us more (100.00 more). They also told us that it was our fault for trying to get a cheaper room by using hotels.com and this was our problem now. I would highly suggest to book across the road at the best western or even the sunset inn. This was a nasty room run by an even nastier hotelier. (I also never leave bad reviews). There were also questionable people checked in next door with hair ties tied to the outside of the door on the handle. I think the “activity” was tied to the truckers parked across the road.
Kristie
Soggiorno di 3 notti a luglio 2022
Risposta di Manager, il giorno 4 ott 2022
Hello Kristie,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.
6/10 Soddisfacente
Michael
Viaggio di coppia
11 lug 2022
Had to go ask for towels twice as none were brought and room was not serviced during our stay.
Michael
Soggiorno di 2 notti a luglio 2022
Risposta di Manager, il giorno 14 lug 2022
Hello Michael,
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our towels and your insights regarding our room. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
2/10 Terribile
Socorro
12 giu 2022
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Socorro
Soggiorno di 1 notte a giugno 2022
Risposta di Manager, il giorno 14 giu 2022
Hello Socorro,
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,
6/10 Soddisfacente
Harley
Viaggio con la famiglia
10 mag 2022
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Non mi è piaciuto: Pulizia e personale e servizio
The stay was not very good no Continental breakfast and the maid service was not very well did not clean room sweep or mop had to go get some towels from office every day and they blamed it on covid
Harley
Soggiorno di 3 notti a maggio 2022
Risposta di Manager, il giorno 14 mag 2022
Hello Harley,
Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our towels as well as our breakfast. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
10/10 Eccellente
Taylor
Viaggio di gruppo
16 apr 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Love it ! And fun !
Taylor
Soggiorno di 1 notte a marzo 2022
Risposta di Manager Carl, il giorno 18 apr 2022
Thank you for staying with us and we appreciate your input, and we will see you again.
2/10 Terribile
Christopher
14 feb 2022
Christopher
Soggiorno di 1 notte a febbraio 2022
Risposta di Manager, il giorno 16 mag 2022
Hello Christopher,
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,