Dear Brian, Thank you for choosing Extended Stay America. We're delighted you found our property affordable and had a pleasant stay. We're committed to providing excellent value for our guests. We apologize for any shortfall in meeting your expectations with the condition of our suite. Rest assured, we're dedicated to enhancing our accommodations and will consider your suggestions for updates. Please don't hesitate to reach out if you have further comments or need assistance during your stay. We value your feedback and aim to ensure your comfort and satisfaction throughout your visit.Sincerely,Hotel Management

Dear Sean, Thank you for choosing Extended Stay America. Our team strives to provide helpful service, and we are pleased they assisted you during your stay and that you had a satisfactory experience with us. Thank you for being our guest, and we look forward to welcoming you back for another positive stay in the future.Sincerely,Hotel Management

Dear Craig, Thank you for sharing your experience. We apologize for the inconvenience and disappointment you encountered during your stay. Your feedback about the cleanliness issues and the staff's response is concerning, and we'll address these issues promptly with our team to ensure a better experience for our guests. We understand your frustration and regret any inconvenience caused. We hope to provide you with a more pleasant stay in the future.Sincerely,Hotel Management

Dear Bryan, We appreciate your feedback regarding your recent stay. While we are glad to hear that you found your room clean and reasonably priced, we understand your concerns about the layout and cleanliness of the common areas. Please accept our apologies for any discomfort caused. We are committed to providing a comfortable and welcoming environment for all our guests, and we will address the issues you mentioned to enhance the overall guest experience. Thank you for bringing these matters to our attention, and we hope to welcome you back for an improved stay in the future.Sincerely,Hotel Management

Dear William, Thank you for reviewing your stay. While we're pleased that you found the location convenient and parking ample, we apologize for any cleanliness issues you encountered in your room. Rest assured, we're taking your comments seriously and will address them promptly with our housekeeping teams to ensure a higher standard of cleanliness for all our guests. Thank you for bringing this to our attention.Sincerely,Hotel Management

Dear Abdul, Thank you for your feedback. We are deeply sorry to hear about your disappointing experience during your stay. Maintaining cleanliness and comfort for our guests is of utmost importance to us, and we regret that we failed to meet your expectations. Your feedback is invaluable, and we will immediately investigate the issues you've raised to address them promptly. Please accept our sincere apologies, and we hope to have the opportunity to restore your confidence in our hotel with a much-improved experience in the future.Sincerely,Hotel Management

Dear Pablo, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management

Dear Joseph, We are pleased everything went great for you during your visit to our city. Knowing our clean and comfortable rooms give you a good night's sleep is nice, and our location and excellent staff pleased you. Thank you for choosing Extended Stay America, and we look forward to your next stay.Sincerely,Hotel Management

Dear Rema, Thank you for your review. It is pleasant to know we met your expectations for a good hotel experience and that you enjoyed the price of your stay. Please revisit us, and we wish you all the best.Sincerely,Hotel Management

Dear Patricia, We apologize for any inconvenience caused by our inability to accommodate your extended stay needs. Your feedback is valuable, and we regret that your experience fell short of expectations. We'll review our policies to ensure clarity for future guests. Thank you for choosing our property, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management

Dear Vaquita, We sincerely apologize for any confusion regarding our breakfast offerings and any inconvenience with the odor in the hallway. Your feedback is valuable, and we appreciate your understanding. We'll address breakfast items for improvement and the odor issue to maintain a pleasant environment for all guests. We're pleased to hear you found our front desk staff cool. Your satisfaction is our priority, and we hope to have the opportunity to provide a more enjoyable experience on your next visit. Thank you for bringing these matters to our attention.Sincerely,Hotel Management

Dear Khalid, We're sorry to hear that your experience was not up to expectations. Your satisfaction is important to us, and we would appreciate more details about your concerns to address them effectively. Please feel free to provide additional feedback or reach out to our management team directly. We value your input and hope to serve you in the future better.Sincerely,Hotel Management

Dear Ramon, We appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our property needed more cleanliness. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Sincerely,Hotel Managemen

Dear Richard, We sincerely apologize for the inconvenience you experienced during your stay. Our commitment is to provide a clean and comfortable environment for our guests, and it's disheartening to learn that we fell short of your expectations. We appreciate your valuable feedback regarding the smoke odor, lack of supplies, and breakfast offerings. Rest assured, we will address these concerns with our team to enhance our services. We value your input and hope to have the opportunity to improve your impression in the future.Sincerely,Hotel Management

Dear Jessica, Thank you for taking the time to evaluate our hotel. Please accept our apologies for your allotted suite not being up to your expectations and for any inconvenience this undoubtedly caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. Please be assured we will address these issues with the concerned individuals for improvement, and we hope you will allow us to make it up to you on a future visit.Sincerely,Hotel Management

Dear Brenda, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We acknowledge the importance of your concerns, especially regarding the cleanliness of our hotel, as it is our highest priority. We will address the issue with our housekeeping staff to ensure such instances are not repeated. We hope you will give us another chance to serve you.Sincerely,Hotel Management

Dear Brianna, On behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing our guests with clean, comfortable, and well-maintained suites; therefore, we sincerely apologize this was not your experience. We have shared your comments appropriately and hope you give us another opportunity to provide you with the flawless stay you deserve! Sincerely,Hotel Management

Dear Guest, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management

Dear Rene, Thank you for reviewing your recent stay with our hotel. We are sorry that we failed to meet your expectations regarding the issues with the cleanliness of your room. Our guests deserve a clean, well-maintained, and comfortable suite while staying with us, so we are sorry you did not have a better experience while you were here. We also apologize for not meeting your expectations with our complimentary grab-and-go breakfast. We are already working to address the problems you mentioned, and we hope you give us another opportunity to meet your expectations on your next visit. Sincerely,Hotel Management

Dear Jonathan, We sincerely apologize for your negative experience at our hotel. Nothing is more important than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. Allow us to check with our team to find out what went wrong so that such concerns are better handled as we move ahead. We wish we had addressed your concerns while you were still here. Please feel free to connect with the hotel for further assistance and give us another chance so we can leave you a much better impression on your next visit. Sincerely, Hotel Management

Dear RAJESH, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's excellent you enjoyed our location and have a great time here with the amenities provided. Every member is committed to ensuring our guests have a perfect time, so we appreciate your remarks. Please return, and we hope always to serve you for all the fantastic trips! Sincerely,Hotel Management

Dear Donald, We apologize that your stay did not meet your expectations. We take your feedback seriously and will use it as an opportunity to improve our maintenance and cleanliness standards. Please give us another chance in the future, as we are committed to providing a better experience for our guests. Sincerely,Hotel Management

Dear Raymond, Thank you for your feedback. We appreciate your perspective on our property being suitable for extended stays. While it may cater to certain guest needs, we understand there may be better fits for families or older guests. We continuously strive to provide options catering to various guest preferences, and your insights are valuable. If your travel needs change, we'd be happy to assist you in finding accommodations better suited to your requirements in the future.SincerelyHotel Management

Dear John, Thank you for sharing your observations with us. We appreciate your feedback as it helps us understand our guests' experiences. While we are sorry to hear about the issues you encountered, please know that we take such feedback seriously and will address it internally. We strive to ensure a comfortable environment for all our guests and will continue working to improve. Your input is valuable to us, and we hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management

Dear Kathereen, Thank you for being our guest and sharing your observations. We are sorry for not living up to your expectations regarding the condition of our property and any oversight in our hotel areas. Our guests deserve a clean, well-maintained, and comfortable suite while staying with us, and we will share your concerns with the appropriate individuals for the future modernization of our hotel. Thank you again for your candid feedback, and we hope you will allow us to redeem ourselves in the future. Sincerely,Hotel Management

Dear Desmond, We sincerely apologize for the concerns you experienced during your stay. Our team works diligently to provide a clean and comfortable environment, and we regret that this issue compromised your experience. We appreciate your candid feedback and assure you that we will follow up on your concerns to ensure that we are better prepared to serve you during your next stay. Thank you for your feedback, and we hope to see you soon.Sincerely,Hotel Management

Dear Brooke, Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience at our hotel did not meet your expectations. We take all feedback seriously and will use it to improve our services. We value your opinion and hope that you will give us another chance to provide you with a better experience in the future.Sincerely,Hotel Management

Dear Margaret, Thank you for sharing your experience. Our focus is on providing our guests with an exceptional experience, so we apologize for any inconvenience you faced during your stay. Your comments, however, have helped us with the areas where we could better focus our attention on improving our guest experience. We will share these remarks with our associates as we continually strive to enhance our services. Thank you again for sharing, and we hope to see you soon. Sincerely,Hotel Management