Gazebo

Recensioni per Glacier Acres Guest Ranch

2.5 out of 5
Glacier Acres Guest Ranch
553 Grass Range Pl, Columbia Falls, MT

Recensioni

9,4

Eccezionale

Valutazione di 10 - Eccellente. 201 su 259 recensioni" "
Valutazione di 8 - Buono. 43 su 259 recensioni" "
Valutazione di 6 - Soddisfacente. 7 su 259 recensioni" "
Valutazione di 4 - Scarso. 4 su 259 recensioni" "
Valutazione di 2 - Terribile. 4 su 259 recensioni" "

9,6/10

Pulizia

8,8/10

Servizi

9,6/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Susan

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We stopped here for a couple of nights on our road trip honeymoon! Cute, cozy, and clean! The bed was very comfortable, towels soft and absorbent, and the ice cold water bottles in the fridge were a welcome touch! Just a reminder to travelers - bring your own dishes, cups, bottle openers, etc.
Soggiorno di 2 notti a maggio 2024
Risposta di Mitch, il giorno 23 mag 2024
Thank you!

10/10 Eccellente

Joshua

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This was an amazing place to stay. Very clean. Checking in and out was super easy. So much prettier to stay in than a hotel
Soggiorno di 1 notte a maggio 2024
Risposta di Mitch, il giorno 22 mag 2024
So happy you enjoyed your stay!

8/10 Buono

Emberlee

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Easy place to stay in. Well maintained cabin and property! Lovely stay.
Soggiorno di 3 notti a maggio 2024
Risposta di Mitch, il giorno 21 mag 2024
Thanks! Safe travels

10/10 Eccellente

Jeanne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I was very happy with everything about the cabin. The quality of sheets, towels, even the toilet paper was a better quality than most motels we’ve stayed in. The cleanliness awesome! No complaints. The grounds were amazing, clean. Very nice setup! The staff was amazing and friendly, we arrived a little early and got a chance to watch them in action! Highly recommend them!
Soggiorno di 1 notte a maggio 2024
Risposta di Mitch, il giorno 18 mag 2024
Thank you so much! We are so happy you enjoyed your stay! Safe travels!

8/10 Buono

Dorlissia

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
These cabins are in a great location. The view is beautiful and you’re in a prime location for the national park and good food spots. It was very quiet and peaceful. The property responded promptly to all messages. The main complaint is that the water smelled and tasted strongly of copper. I am not sure if the water is well water or something, but it smelled and tasted metallic. We also got confused with the photos and thought we would have access to a cooking surface. We ended up wasting a lot of food due to that, but that may be more on us.
Soggiorno di 3 notti a maggio 2024
Risposta di Mitch, il giorno 14 mag 2024
Thanks for your detailed review! Yes, we are have a private well for water. The water is tested monthly. It has no chlorine or fluoride like treated city water, so it does taste different. Regarding cooking surfaces in the cabins, only the Premium cabins offer a kitchenette. Safe travels!

10/10 Eccellente

Melissa

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Perfect stay. Quiet location but less than 3 miles from food options in multiple directions.
Soggiorno di 2 notti a maggio 2024
Risposta di Mitch, il giorno 12 mag 2024
Thank you! We are so happy you enjoyed it and took the time to write a review!

10/10 Eccellente

Frank

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Clean and easily accessible from the surrounding area. Well apportioned in all matters.
Soggiorno di 1 notte a maggio 2024
Risposta di Mitch, il giorno 8 mag 2024
Thank you! We are very happy you enjoyed your stay!

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Was a fun adventure, wished the gas grill worked better.
Soggiorno di 1 notte a settembre 2023
Risposta di Mitch, il giorno 17 ott 2023
We are glad you enjoyed your stay. We wish we knew about the gas grill, as there were no issues to our knowledge. So sorry you had trouble. Safe travels.

10/10 Eccellente

René

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Cabin war super ausgestattet, alles super und top
Soggiorno di 2 notti a settembre 2023
Risposta di Mitch, il giorno 9 ott 2023
Thank you!

4/10 Scarso

Veronica

Non mi è piaciuto: Pulizia
VERY DIRTY upon check in Human hairs on head & foot of bed sheets Human hair on curtain Many pet hairs in fridge & freezer Filthy Microwave w/ 3” of dried cheese hanging from its ceiling Mitch requests call/text so issues are not recorded w/Expedia He did promptly reply and sent out a cleaning crew, but I wasted an hour of my very short one night stay dealing with the problem. I would have found other lodging if the local area hadn’t been booked and/or overpriced. Mitch apologized. However, he did not offer any type of compensation for the inconvenience, which is an industry standard. It seems corners are cut to save on cleaning costs knowing there aren’t many options in the area, leaving customers to deal with the issues. Side windows face other units, and front window faces your parked vehicle so although the area is beautiful, there is no type of view from the room. I messaged almost a week prior of arrival for the fridge size and never received that info. The fridge was extremely small and had minimal space. The cabin next to us said their key fobs did not go to their cabin, that their fobs opened the neighboring unit.
Risposta di Mitch, il giorno 4 ott 2023
We are very sorry the room was not to your satisfaction, We repsponded within 15 minutes of your call and completely revamped the room; fully cleaned, new sheets, comforter, etc, vacuumed, mopped, and cleaned the entire room again including the refrigerator and microwave, We feel this was handled in a very prompt and professional manner, so we did not feel compensation was necessary to our already discounted rate (100 per night less than our high season), We are sorry you were not satisfied, and wish you would have expressed such at the time. I personally helped cleaned the room, and introduced myself, so I would have gladly heard your continued concerns had they been expressed. Our apologies.

10/10 Eccellente

LaKeta

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Mitch, il giorno 4 ott 2023
Thank you.

10/10 Eccellente

Mark

Viaggio di coppia
Mi è piaciuto: Servizi
The cabin was clean and very comfortable. Good lighting, good heating. Nice bathroom. Although we did not use them, we liked that we had access to gas grills.
Soggiorno di 3 notti a settembre 2023
Risposta di Mitch, il giorno 29 set 2023
Thanks! Glad you enjoyed your stay!

10/10 Eccellente

Julie

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great place to stay. A log cabin feel with the mountains right out the door! Very clean and comfortable!
Soggiorno di 1 notte a settembre 2023
Risposta di Mitch, il giorno 29 set 2023
Thank you! Happy you were happy! Safe travels.

10/10 Eccellente

Kristi

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti a settembre 2023
Risposta di Mitch, il giorno 29 set 2023
Thanks!

8/10 Buono

Iryna

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 4 notti a settembre 2023

10/10 Eccellente

Connie

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This property is located near the west entrance to Glacier Park. The bed was very comfortable
Soggiorno di 2 notti a settembre 2023
Risposta di Mitch, il giorno 17 ott 2023
Thank you!

10/10 Eccellente

Karen

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The room was decorated very nicely. Suggestions-include instructions for TV and a channel listing. There were a lot of flies in the unit.
Soggiorno di 1 notte a settembre 2023
Risposta di Mitch, il giorno 26 set 2023
Thank you for your kind review and suggestions. We apologize about flies. There are about 3 weeks in early fall, when nights start to get cool, that they really seek to get inside. Of course, with guests loading and unloading luggage, etc, doors get left open and in they come! Safe travels.

10/10 Eccellente

Gregg

Soggiorno di 1 notte a settembre 2023
Risposta di Mitch, il giorno 17 ott 2023
Thank you!

10/10 Eccellente

Helen

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2023
Risposta di Mitch, il giorno 25 set 2023
Thank you!

6/10 Soddisfacente

Peter

Mi è piaciuto: Pulizia e comfort della camera
Nice but noisy
Cabin was really nice, very clean and well equipped. However the cabin that we stayed in is very close to the main road and the traffic noise was very loud throughout the night
Soggiorno di 1 notte a settembre 2023
Risposta di Mitch, il giorno 18 set 2023
Thanks for your review. We are a bit confused by your description, as we have no cabins close to the main road. We have not had complaints of road noise from inside a cabin. We apologize that you were not happy. Safe travels.

8/10 Buono

Andrea

Viaggio di coppia
Mi è piaciuto: Pulizia
Beautiful, historic lodge. Rooms are spacious however updating is needed- bathroom and mattresses.
Soggiorno di 1 notte a settembre 2023
Risposta di Mitch, il giorno 17 set 2023
I think you may have reviewed the wrong stay. We are not historic, nor are we a Lodge. We are an all-new individual cabin rental facility. Safe travels.

8/10 Buono

Judith

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The cabin was exceptional! So clean and new!
Soggiorno di 1 notte a settembre 2023
Risposta di Mitch, il giorno 16 set 2023
Thank you!

8/10 Buono

James

Soggiorno di 2 notti a settembre 2023
Risposta di Mitch, il giorno 9 ott 2023
Thank you.

8/10 Buono

Janet

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The cabin had everything we needed and the bed was comfortable! Wish there are more dining options.
Soggiorno di 2 notti a settembre 2023
Risposta di Mitch, il giorno 13 set 2023
Thank you! We are a ranch location, but with Columbia Falls 10 minutes, Whitefish 20 minutes, and Kalispell 25 minutes away dining options are exceptional. We are sorry you did not find your desired dining. Safe travels.

10/10 Eccellente

Tim

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di Mitch, il giorno 14 set 2023
Thanks!

10/10 Eccellente

Steve

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Loved the set up they had so original would stay again.
Soggiorno di 1 notte a settembre 2023
Risposta di Mitch, il giorno 11 set 2023
Thank you! Come again!

8/10 Buono

dennis

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It was nice to have an entire cabin.
Soggiorno di 2 notti ad agosto 2023
Risposta di Mitch, il giorno 9 set 2023
Thank you. We are happy you enjoyed your stay. Safe travels.

10/10 Eccellente

Brittany

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Risposta di Mitch, il giorno 8 set 2023
Thanks!

10/10 Eccellente

Kathryn

Mi è piaciuto: Pulizia e comfort della camera
Beautiful place! Love the grounds & an amazing view at the bottom of the moutain. It was a perfect getaway.
Soggiorno di 3 notti a settembre 2023

10/10 Eccellente

Kathy

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Mitch was very responsive! The property is lovely. We couldn't open the windows so that was a bit disappointing but everything else was tip top! I would highly recommend staying here....easy to get to anything you would need and access to Glacier was a breeze. All in all, a 10 for sure.
Soggiorno di 3 notti a settembre 2023
Risposta di Mitch, il giorno 7 set 2023
Thank you for your detailed and kind review. All windows open by pressing in the two metal tabs at the bottom and lifting up; sorry you were unable! Safe travels.

10/10 Eccellente

Susan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Very unique, great location. Would stay again!
Soggiorno di 2 notti a settembre 2023
Risposta di Mitch, il giorno 5 set 2023
Thank you!

10/10 Eccellente

jeanne, Jacksonville

Viaggio di gruppo
Mi è piaciuto: Servizi
It was an easy, no contact check in. Room was clean and comfortable. Thank you
Soggiorno di 1 notte a settembre 2023
Risposta di Mitch, il giorno 4 set 2023
We are happy you were happy. Safe travels!

10/10 Eccellente

Anudeep Reddy

Mi è piaciuto: Pulizia e comfort della camera
Superb Location
Amazing Place (with great mountain views) to stay when visiting Glacier National Park
Soggiorno di 1 notte ad agosto 2023
Risposta di Mitch, il giorno 3 set 2023
Thank you. We are happy you enjoyed it!!

10/10 Eccellente

Sherman

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We liked its ambience, location, and quiet.
Soggiorno di 1 notte ad agosto 2023
Risposta di Mitch, il giorno 30 ago 2023
Thank you!

10/10 Eccellente

Bruce

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Mitch, il giorno 25 ago 2023
Thank you!

10/10 Eccellente

Kenneth

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We selected site after googling “pet friendly hotels near Glacier Park. Imagine out surprise when the first rule on their written instruction was “No pets of any kind”. Then checked website, says, “pet friendly”.
Soggiorno di 1 notte ad agosto 2023
Risposta di Mitch, il giorno 2 set 2023
Only the the two Premium Cabins are "no pets". All other units are pet friendly. We are happy you enjoyed your stay. Safe travels.

8/10 Buono

Christa

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Mitch, il giorno 24 ago 2023
Thank you for taking the time to review. Come again!

10/10 Eccellente

Kamie

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Perfect little cabin
This was great place to stay in fact I have saved for the next time we visit Glacier. Super clean and mid week we were refreshed with towels without having ask. The cabin was fully stocked with kitchen essentials and had great tv choices to watch at night. The property grounds were immaculate. Highly recommend this property.
I believe we had a premium cabin
Lots of space
Soggiorno di 4 notti ad agosto 2023
Risposta di Mitch, il giorno 22 ago 2023
Thank you! We are very happy you enjoyed one of the Premium cabins. Come again!

10/10 Eccellente

Marsha

Mi è piaciuto: Pulizia e comfort della camera
Hidden Gem
This is fun place to stay. Very close to Glacier National Park and beautiful view of the mountains. The owner was very helpful when I accidentally book the wrong type of cabin. Everything works about this cabin just wish they had a dog friendly premium cabin but the deluxe cabin was very nice.
Soggiorno di 3 notti ad agosto 2023
Risposta di Mitch, il giorno 20 ago 2023
Thank you for your kind review, and your kindness to myself and our crew! Safe travels.

4/10 Scarso

Dale

Viaggio di coppia
The unit was clean but it had a very strong chemical fragrance smell. I have asthma and the fragrance set it off in a big way. Big caution for anyone who is sensitive to chemical fragrance!! We contacted the manager, requesting a mop and towel that we could use to wash the floors and get rid of the chemical product. They were not helpful and told us to just open the window. They said that they were required to use a spray in the room due to COVID. Very dubious. We tried opening windows but came back 2 hours later and it was the same. I couldn't stay and had to find another hotel room. I requested a partial refund but it was quite rudely denied. The place is OK for a night, but the setting is stark and barren - no trees and not a pleasant place to be outside at all. The support from the management was very poor for me. I would choose a different place next time.
Soggiorno di 1 notte a luglio 2023
Risposta di Mitch, il giorno 31 ago 2023
We are sorry to hear of your dissatisfaction. The products we use are required since Covid, and with over 3000 guests, this was the first complaint.. The same products are used in 1000's of hotels. I did recommend your leave for a meal, open the windows, and turn on the AC or fan. You agreed that was reasonable. I do not believe anything we use would not dissipate in 2 hours, as it is all designed to do so in about 30 minutes. We checked the unit and found no odor.

10/10 Eccellente

Amanda

Mi è piaciuto: Pulizia e comfort della camera
We had a wonderful stay. The cabin was clean and comfortable. It was a great place to go back and relax after hiking all day. We did leave to go get breakfast the morning of checkout. We received a call from Mitch, who was very nice about wanting to make sure we were checked out by 11:00am because they had noticed we were gone, but our stuff wasn't. We had plenty of time, but once I got a call, voicemail and text, I felt very rushed and stressed. I would just suggest waiting until 11:00 and then if people aren't checked out call them.
Soggiorno di 2 notti ad agosto 2023
Risposta di Mit, il giorno 15 ago 2023
Hello. We are glad you enjoyed your stay! Sorry you felt rushed. I placed the call and text at 10:20am. Sorry you felt rushed, we just needed to make certain we had time to clean the unit before the next guest arrived, and wanted to make sure there was not an error in your plans to exit. My apologies. Safe travels.

10/10 Eccellente

Ryan

Soggiorno di 1 notte ad agosto 2023
Risposta di Mitch, il giorno 15 ago 2023
Thanks!

8/10 Buono

Sherry

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I liked the the amenities included, like the TV apps. I did not like the pillows, they were very uncomfortable. It was close to Glacier national Park and that was nice. The bed was comfortable.
Soggiorno di 2 notti ad agosto 2023
Risposta di Mi, il giorno 13 ago 2023
Thank you for your input! Safe travels.

10/10 Eccellente

David

Mi è piaciuto: Pulizia e comfort della camera
Quiet, peaceful location
This is our Columbia Falls Gem. Second visit here; even got the same unit. Still looks brand new. Great bed, appliances all work, nice shower, quiet, peaceful location.
Soggiorno di 1 notte ad agosto 2023
Risposta di Mitch, il giorno 12 ago 2023
Thank you, and thanks for your repeat business!

10/10 Eccellente

Wendy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Very comfortable cabins! Mattress was to die for! Wanted to take it home!
Soggiorno di 1 notte ad agosto 2023
Risposta di Mitch, il giorno 11 ago 2023
Thank you! We're happy you enjoyed it. I've shared a link on Amazon many times for guests to purchase the same mattress. Safe travels! Come again!

2/10 Terribile

Sainath

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This property was very disappointing and nothing like advertised. First of all, the room is just like a converted trailer. It has a noisy air conditioner. The shower water leaks over to the bathroom. Second, there was no community experience. Most of the other campers stayed to themselves in their rooms. I feel more could be done to encourage them to mingle e.g. group smores or games. Maybe the presence of mosquitoes deterred them - this is farm land after all but there were plenty of bugs around vs. other places in the area. Finally, the communication with the owners was poor. We asked for extra blankets since just 2 were provided for our family of 4, but the owner or caretaker replied over text to "just turn the AC off instead". It was summer but it did get cold at night. I did not see any owner or personnel on site so maybe they were just too lazy to come down and attend. The room itself is auto check in and check out through a key code lock. All in all, I would say this experience is hardly better than camping at a campground but at 10X the cost. I would give this a hard pass.
Soggiorno di 2 notti a luglio 2023
Risposta di Mitch, il giorno 10 ago 2023
We are sorry to see this review. So many of the things mentioned don't seem to even to match our property, that it seems as if we may have received this review about another property. If not, we are just very sorry you did not enjoy your experience. We definitely are a self-serve property that provides as much privacy or community as those staying on property choose. Safe travels.

4/10 Scarso

Marvin

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The bed was very comfortable, on the firm side. The feel of the inside is very Spartan and not at all homey as the sign says -- "Feels like home." It does not. The structure is very well built and clean, but the windows are tiny and it feels like you're in a cell with no view of the outside. Even looking out the small windows, there's not much to look at. But the worst part of it and the reason for the 2 star rating was that I tried to cancel with 28 days notice, and Expedia called the owners to see if they could at least refund one day and the owners said "No". This is regarding the week following the weekend I just stayed there. I had booked two weekends in a row thinking of cancelling one depending on the availability of my friend that I was visiting, not knowing that there was a no-cancellation policy -- beyond 30 days.. Still, I feel that they could have easily given me a refund for one day and rented it out for 2 days within a 28 day period. They just couldn't be bothered with the extra work.
Soggiorno di 2 notti ad agosto 2023
Risposta di Mitch, il giorno 7 ago 2023
We are sorry to hear you were not happy. Regarding windows, there are THREE 36"x36" (3 feet x 3 feet) windows in EVERY room. That is both larger and more windows than many hotels. Only the bathroom has a small window (for privacy). Regarding cancellation, our policy is 50% refund 15-30 days in advance; 100% owed under 14 days in advance. Additionally, we cannot cancel an online reservation, so your cancellation must start where you made your reservation. We are only open 5 months per year, and do strictly adhere to our cancellation policy. This area is booked several months to a year in advance, so filling openings during the season generally doesn't happen as easily as one may assume. Safe travels.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Loved the cabin. Small but had everything we needed. Comfortable. Grills and table outside were great.
Soggiorno di 2 notti a luglio 2023
Risposta di Mitch, il giorno 7 ago 2023
Thank you!

10/10 Eccellente

Joseph

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Fantastic little cabin just a short distance from Glacier National Park. Glad I made the decision to choose this place.
Soggiorno di 1 notte ad agosto 2023
Risposta di Mitch, il giorno 6 ago 2023
Thank you. Come again!

10/10 Eccellente

Katherine, Montrose

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Very nice units probably recently built. Building materials were unique and right on. Enjoyed staying here and will highly recommend it to others.
Soggiorno di 2 notti ad agosto 2023
Risposta di Mitch, il giorno 7 ago 2023
Thank you. We are glad you enjoyed our concept. Come again!