Dear Olmis,Thank you for taking the time to tell us about your experience at the RED ROOF INN COLUMBIA EAST - FT JACKSON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the odor you described prompting your 2/5 score. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Dear James, Thank you for taking the time to tell us about your experience at the RED ROOF INN COLUMBIA EAST - FT JACKSON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the foul odor you described, the property not being up to your standards along with the other issues mentioned. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. Thank you for sharing your concerns. Very truly yours,Oshane Red Roof Management RediResponse Specialist

Dear Tywea,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBIA EAST - FT JACKSON. You mention the lack of a microwave and noise disturbance was hindering. Nonetheless we appreciate the perfect score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Brian, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Columbia East - Ft Jackson and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Dear Barbara,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBIA EAST - FT JACKSON. You indicated that you were unsatisfied with the loud noise that came from next door, however, we are happy that you were pleased with the comfortable room. Our front desk team will be reminded to address noise complaints promptly in the future. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely, Red Roof Management

Thank you for your positive rating, Travis, following your stay at the Red Roof Inn Columbia East - Ft Jackson. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Giovanni, Thank you, for writing to us about your recent stay at our hotel Red Roof Inn Columbia East - Ft Jackson. We are utterly disappointed to learn that you encountered these distasteful situations during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring these matters to management's attention for further review.  We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Amanda,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBIA EAST - FT JACKSON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the room to be clean, staff to be friendly, helpful, and all the other positive features highlighted. However, I sincerely apologize for the situation you mentioned regarding outside. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Lula,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBIA EAST - FT JACKSON. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Rhonda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBIA EAST - FT JACKSON and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Alex, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBIA EAST - FT JACKSON and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hi Tammy,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Columbia East - Ft Jackson. You indicated that you were unsatisfied with the bed's comfortability, our apologies for any inconvenience. At RedRoof we strive to provide guests with all the comforts of home so your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRedRoof Management Rediresponse Specialist

Hi Young,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Columbia East - Ft Jackson. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that you encountered pests at our hotel. Please know that we at RedRoof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I’ve shared your encountered with management. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof Management Rediresponse Specialist

Hi Mellissa,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Columbia East - Ft Jackson. Please accept our most sincere apologies for any inconvenience caused by the phone in the room, the remote that was missing and other other concerns. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hi Adele,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Columbia East - Ft Jackson. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that you encountered pests and what seemed to be mold at our hotel. Please know that at RedRoof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I’ve shared your encounter with management. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Sincerely,Oniel Red Roof ManagementRediresponse Specialist

Hello Isabella, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBIA EAST - FT JACKSON and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello Troy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBIA EAST - FT JACKSON and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Chuna,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBIA EAST - FT JACKSON. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the good service. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Dorothy, Thank you for taking the time to tell us about your experience at the RED ROOF INN COLUMBIA EAST - FT JACKSON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you mentioned. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hello Linwood, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBIA EAST - FT JACKSON and I appreciate your 10/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Ericka,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBIA EAST - FT JACKSON. It's great to see you enjoyed your stay, resulting in a 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. However, regarding your comment that there was not enough towels or pillows, this will be taken into consideration to improve guest experience with us. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Jerry,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBIA EAST - FT JACKSON. It’s great to hear that you found our property to be most suitable for you accommodation needs. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof Management

Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Columbia East - Ft Jackson. I am glad to hear that you were welcomed by a nice staff. However, It’s disheartening to read that your stay did not meet your expectation due to the situation you described regarding the lack of cleanliness in the room, the TV not working and the other concerns you listed. Please accept our sincerest apologies for any inconvenience this had on your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I will sharing your feedback with management to ensure that your concerns are addressed.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Thomas,We are sorry to hear your recent experience at the Red Roof Inn Columbia East - Ft Jackson did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Dawkins, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBIA EAST - FT JACKSON and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

Hello Nicola,Thank you for taking the time to write a review of your stay at the Red Roof Inn Columbia East - Ft Jackson. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding the shaving cap and the car. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. I’ve shared your encounter with management.We appreciate your business and would love if you considered giving us another chance to win back your trust on your next stay to provide you with a 5/5 experience.Sincerely,OnielRediresponse Specialist

Hello John,Thank you for taking the time to write a review of your stay at the Red Roof Inn Columbia East - Ft Jackson. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding what seemed to be mold. To uphold our company’s high standards I’ve shared your encountered with management to ensure your satisfaction.Thank you again for posting your review. Sincerely,OnielRediresponse Specialist

Hello Latricia,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Columbia East - Ft Jackson. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 9/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRediresponse Specialist

Hello Daniel,Thank you for taking the time to tell us about your experience at the Red Roof Inn Columbia East - Ft Jackson. I'm glad that you found the location great. You indicated that you were unsatisfied with the upkeep of the property. We will take your comments into consideration to make changes to improve our customer experience.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,AbigailRediResponse Specialist

Hello Dennis,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Columbia East - Ft Jackson. I'm so glad we earned your 10/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Mariana, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Columbia East - Ft Jackson. I am happy to read that you found the staff at the front desk to be nice. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Adraine Red Roof ManagementRediResponse Specialist

Hello Phyllis, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBIA EAST - FT JACKSON and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

Hello Elik, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Columbia East - Ft Jackson appreciate your 3/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine RediResponse Specialist

I appreciate you bringing your experience to our attention, Mary. We're happy to see that you were pleased with the cleanliness, and spaciousness of your room and that we are conveniently located off the highway. You indicated though, that your stay was less than your expectations due to the issue you described regarding the room being hot and the loud noise coming from the AC. We sincerely apologize or your experience.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Toni-AnnRediResponse Specialist

Dear William,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Columbia East - Ft Jackson. It was disheartening to read that we were not pleased with the upkeep of the property however, I am glad that we provided you with a clean room. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. I sincerely apologize that your stay didn't meet your expectations. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Tianna RediResponse Specialist

Hello Barbara,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Columbia East - Ft Jackson appreciate your 10/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. For future reference, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We value you as a our guest and welcome your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Tianna RediResponse Specialist

Hello Kenia,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Columbia East - Ft Jackson appreciate your 10/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,Tianna RediResponse Specialist

Hello Donald, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBIA EAST - FT JACKSON and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello Lillie,Thank you for taking a moment to complete our survey. Myself and the staff at the RED ROOF INN COLUMBIA EAST - FT JACKSON appreciate your 10/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRediResponse Specialist

Dear Gregory,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBIA EAST - FT JACKSON. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Sorry your stay did not need your expectations. We will do our best to make sure the next time you stay is better for you.

Thanks for taking the time out to review your stay with us. Upon your return please come stay with us again

Sorry your stay did not meet your expectations. We are making changes and hopefully upon your return things will be to your liking. Thanks for taking time out to post a review.