Dear Simone.Thank you for your review, we greatly appreciate it.We are sorry if you experienced an issue with the cleaning. I don’t know if you let us know in reception but we are always happy to hear from our guests in order for us to fix any issue there might be immediately. The cleaning of course needs to be on point every time. We hope despite this you enjoyed your stay with us and we get to welcome you back should you visit Copenhagen.Have a nice day.Alberte.Front Desk.

Dear Elena,Thank you for your review, it is much appreciated.We are happy you enjoyed your stay with us.Should you return to Copenhagen, and wish to stay at Wakeup again, we have 3 different locations.One of them is located near to Kgs. Nytorv, and might be more suited to your needs for the location.I hope you had a great time here in Copenhagen, and have a lovely day.Best regards,Katarina - Front desk

Dear Massimo,Thank you for leaving a review of us, we appreciate it very much.We have chosen to clean rooms upon request as a way to be more environmentally friendly, as cleaning several hundred rooms every day uses a lot of resources.If you are staying with us for more than one night, you are very welcome to let us know at check in that you would like cleaning every day, then it is settled right away.I hope you enjoyed your stay here in Denmark, and that we can welcome you back again another time.Best regards,Katarina - Front desk

Dear Sandro,Thank you very much for taking the time to leave a review of us, it is much appreciated.We are happy to see you enjoyed staying with us.It is correct we clean automatically every 4 days when staying with us for a longer time. If you need cleaning in between, or are here for a shorter time, you simply need to request it the day before you need it, then we come clean the room of course.I hope you had a wonderful time here in Copenhagen, and that we can welcome you back again another time.Best regards,Katarina - Front desk

Dear DanielaThank you very much for your review of Wakeup Copenhagen. We hope that you enjoyed your stay with us and we hope to be able to welcome you again another time, should you visit Copenhagen again. I wish you a lovely day. Kindly, WAKEUP COPENHAGEN, CARSTEN NIEBUHRS GADE

Hey Guest, Thank you so much for the positive review of our hotel. We love getting feedback from our guests. We are happy to see that you had a great stay with us, and hopefully we can welcome you back in the future. Kind regards Nikka Front desk

Dear Giulia Thank you very much for your review of Wakeup Copenhagen. We are always happy to hear from our guests and we make use of every comment we receive to evaluate on ways to improve. We are very happy to hear that you enjoyed your stay with us and we hope to be able to welcome you again another time, should you visit Copenhagen again. I wish you a lovely day. Kindly, WAKEUP COPENHAGEN, CARSTEN NIEBUHRS GADE Hannah Front desk

Dear Eiichi,Thank you for your review of us.It is correct that we don't have kettles in the room, but we do sell coffee, tea, hot water and more in the reception all hours of the day.I hope you otherwise enjoyed your stay in Copenhagen, and have a nice day.Best regards, Katarina - Front desk

Dear William.Thank you for your review, we greatly appreciate it.We are glad to hear you enjoyed your stay with us.It is correct that some of our standard rooms has a connecting door to the room next door. We are sorry to hear if this made you uncomfortable, I don't know if you let us know in the reception.We have a 24 hour open reception where we love to hear from our guests if there are any issues at all with the room, in order for us to fix the problem. Or give you the option to move to another room.We hope to welcome you back should you visit Copenhagen.Have a nice day.AlberteFront Desk

Dear Birte.Thank you for your review, we greatly appreciate it.We are sorry to hear if you experienced any issues with the shower. I don't know if you let us know in the reception, but you are always welcome to stop by if something in the room does not work properly.We are sorry to hear if you felt bothered by the train. If you visit us again we hope you will come and see us in reception in order for us to move you to a different room for your comfort. You are always more than welcome to make a note in your future reservation and our reception will do their very best to find a room on the other side.We hope to welcome you back should you visit Copenhagen.Have a nice day.Alberte.Front Desk.

Dear Muhsine Nur.Thank you for your review, we greatly appreciate it.We are glad to hear you liked our central location and that you found our our cleaning concept sufficient in terms of your stay.We hope to welcome you back should you visit Copenhagen.Have a nice day.Alberte.Front Desk

Dear Xin.Thank you for your kind review, we greatly appreciate it.We are very glad to hear that you enjoyed your stay with us and we hope to welcome you back should you visit Copenhagen.Have a nice day.AlberteFront Desk