I worked at this property when it was Le Meridian. I was excited to visit the property again only to be so disappointed. The hotel is so rundown, service and attitudes are terrible. I’m reading many reviews where they are saying the same thing. They check in and they don’t get the room that they thought they were going to get. The front desk tries to tack on $90 for the view that they already paid for. The same thing happened to me.
The property itself is not maintained whatsoever. The restaurant railing is all chipped and peeled, the landscaping is dead and dry, people have left all of their room, service items near the ice bins and they were there for three days. Nobody picked it up. The water features used to have fountains turned on, and it was flowing and beautiful when it was owned by Le Meridian. Now none of the fountains work it’s all covered and algae and it’s absolutely disgusting. My room was $500. It’s worth about $120. There was also an empty restaurant in the morning for breakfast. I asked if I could sit in the corner on a four top because I have business to do on my laptop. She said no. I watched and nobody came for breakfast. It was ridiculous.
I could go on and on about how awful this hotel has become, but I advise people not to book with this hotel.