Hall

Recensioni per Best Western Corpus Christi Airport Hotel

2.5 out of 5
Best Western Corpus Christi Airport Hotel
2021 N Padre Island Drive, Corpus Christi, TX

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 399 su 1002 recensioni" "
Valutazione di 8 - Buono. 315 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 133 su 1002 recensioni" "
Valutazione di 4 - Scarso. 63 su 1002 recensioni" "
Valutazione di 2 - Terribile. 92 su 1002 recensioni" "

8,2/10

Pulizia

8,2/10

Personale e servizio

7,2/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Ottima posizione rispetto a downtown. Struttura accogliente e pulita.
Soggiorno di 2 notti a novembre 2017
Risposta di Luis Velazquez (GM), il giorno 20 gen 2018
Gracias por su amable evaluación de nuestro hotel.

6/10 Soddisfacente

Helen

The floor were covered in sand.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 2 mag 2024
Hello Helen,We apologize for any inconvenience caused during your stay. Your feedback is appreciated, and we will use it to improve our services for future guests. We recommend reaching out to our management team directly to discuss your experience further.

10/10 Eccellente

Victor

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 28 apr 2024
Hello Victor,We are thrilled to hear that you enjoyed your stay with us! We hope to welcome you back soon for another fantastic experience.

8/10 Buono

Janice

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our stay was good but there was an odor in the whole building that was not too pleasant.
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello Janice, We appreciate your feedback regarding the odor in the building and apologize for any inconvenience caused. Your comments will be shared with the relevant team for further review and improvement. Thank you for bringing this to our attention.

2/10 Terribile

Robert

Viaggio di lavoro
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The whole hotel smelled of feces and sewage. Elevator shakes constantly feels unsafe
Soggiorno di 3 notti ad aprile 2024
Risposta di Manager, il giorno 13 apr 2024
Hello Robert,We appreciate you sharing your experience and apologize for any inconveniences caused. Your feedback is important to us, and we will address these concerns with our team to ensure a more comfortable stay for our guests in the future.

2/10 Terribile

Delphia Darlene

Viaggio di lavoro
Non mi è piaciuto: Servizi
This place is nothing like on the Expedia website. Area is very sketchy. Large fence and security gate surrounding the property. Pushed I button for several minutes to be let in but no response. Called the hotel to get in but no one ever answered phone, just automated attendant. Finally became discouraged and decided my safety was more valuable than risking staying at this hotel. Found and paid for another room at an acceptable hotel. Expedia needs to update their false advertising on this hotel.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 4 apr 2024
Hello Delphia Darlene, We apologize for any inconvenience you experienced during your stay. Our property values security and safety measures for our guests. We are sorry to hear about your difficulties in reaching us and are looking into improving our communication systems. Your feedback is valuable to us and will be shared with our team for further review.

10/10 Eccellente

Damaris

Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 15 apr 2024
Hello Damaris,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Eccellente

Emily

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Emily,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.

8/10 Buono

Glen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 16 mar 2024
Hello Glen, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Eccellente

Sara

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 9 mar 2024
Hello Sara,We're thrilled to hear you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

10/10 Eccellente

Eduardo

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great olace very clean and safe
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 29 feb 2024
Hello Eduardo,We're delighted to hear that you found our hotel to be clean and safe during your stay. If you have any further comments or feedback, please feel free to reach out to our management team directly. Thank you for choosing to stay with us, we hope to welcome you back soon.

4/10 Scarso

Luke

Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 2 feb 2024
Hello Luke,Thank you for staying with us. We apologize for any issues you encountered during your stay. Please reach out to us directly with any feedback you have so that we can address your concerns. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.

6/10 Soddisfacente

Luke

Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 13 gen 2024
Hello Luke,We appreciate you taking the time to rate your recent stay at our hotel. If there is any specific feedback you would like to share with us, please reach out so that we can address any concerns and make improvements. Thank you for choosing to stay with us.

10/10 Eccellente

David

Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 9 gen 2024
Hello David,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. If you have any other comments or suggestions, we would love to hear them. We look forward to welcoming you back on your next visit.

10/10 Eccellente

Kishor

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Its neat and good.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 3 gen 2024
Hello Kishor,Thank you for sharing your feedback on your recent stay with us. We appreciate your kind words and are delighted to hear that you found our hotel to be neat and good. We strive to provide a comfortable experience for all our guests, and we're glad to know that we met your expectations. Should you have any further comments or suggestions, please don't hesitate to reach out to us.

10/10 Eccellente

Elizabeth

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 4 gen 2024
Hello Elizabeth,We are thrilled to hear that you had such a fantastic stay with us! We strive to provide exceptional service and make sure all of our guests have a memorable experience. We hope to welcome you back in the near future for another amazing stay!

2/10 Terribile

vianey, STOCKTON

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 2 gen 2024
Hello vianey, We're sorry to hear that you had a less than satisfactory experience during your stay with us. We value your feedback and would appreciate the opportunity to address any concerns you may have. Please reach out to our hotel directly so that we can assist you further.

10/10 Eccellente

Maria

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Servizi
We stayed one night on the way to San Antonio. The hotel was perfect. The room very nice and the bed very conferable The staff was very nice. The breakfast was great. Aver all I highly recommend the hotel
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 30 dic 2023
Hello Maria,Thank you for choosing our hotel during your trip to San Antonio. We're thrilled to hear that you enjoyed your stay with us. Our team takes great pride in providing excellent service and comfortable accommodations. We're glad you had a great experience at our breakfast as well. We appreciate your recommendation and hope to welcome you back soon.

10/10 Eccellente

Eva

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
The room was clean and personnel was friendly.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 30 dic 2023
Hello Eva,Thank you for your positive feedback on our clean rooms and friendly staff. We are delighted to hear that your stay was enjoyable. We strive to provide excellent service to all our guests and it's great to know that we succeeded in your case. Should you choose to stay with us again in the future, we will be more than happy to assist you.

10/10 Eccellente

Monica

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 30 dic 2023
Hello Monica,Thank you for sharing your feedback regarding the cleanliness of our hotel. We apologize if any aspects did not meet your expectations during your stay. We appreciate your input as we strive to continually improve our services. If you have any further comments or concerns, please do not hesitate to reach out to our management team directly.

10/10 Eccellente

Javier

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 28 dic 2023
Hello Javier,Thank you for choosing our hotel for your stay! We are delighted to hear that you had such a wonderful experience with us. We strive to provide exceptional service to all of our guests and it's great to know that we met your expectations. We hope to welcome you back soon for another amazing stay!

10/10 Eccellente

alfonso

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
great for family clean friendly place will be back in summer
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 24 dic 2023
Hello alfonso,Thank you for choosing our hotel for your family stay! We're thrilled to hear that you had a clean and friendly experience with us. We look forward to welcoming you again in the summer for another enjoyable visit. Safe travels!

10/10 Eccellente

Francisco rosales

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel muy limpio
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 23 dic 2023
Hello Francisco rosales,¡Nos complace saber que encontraste nuestro hotel muy limpio! En hotel nos esforzamos por brindar a nuestros huéspedes un ambiente limpio y cómodo durante su estadía. Apreciamos tus amables palabras y esperamos poder recibirte nuevamente en el futuro.

10/10 Eccellente

Rene

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 22 dic 2023
Hello Rene,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a great experience with us. We strive to provide excellent service and a comfortable stay for all our guests. We hope to welcome you back again in the near future.

10/10 Eccellente

Angie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 19 dic 2023
Hello Angie,Thank you for choosing our hotel for your stay! We are thrilled that you rated your experience with us a perfect 10 out of 10. We always strive to provide exceptional service and it's great to hear that we succeeded in meeting your expectations. We hope to have the pleasure of welcoming you back in the future.

10/10 Eccellente

Yazmin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 17 dic 2023
Hello Yazmin,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a perfect 10 experience with us. We strive to provide exceptional service and we are thrilled that we met your expectations. We hope to have the pleasure of welcoming you back in the future.

10/10 Eccellente

Denise

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Highly recommend!
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 16 dic 2023
Hello Denise,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had such a great experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Eccellente

Samuel

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 16 dic 2023
Hello Samuel,Thank you for choosing our hotel for your stay! We are delighted to hear that you had such a wonderful experience with us. It was a pleasure having you as our guest, and we hope to welcome you back soon for another exceptional stay.

10/10 Eccellente

Victoria

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 14 dic 2023
Hello Victoria,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a great experience with us. We hope to welcome you back in the future for another wonderful stay.

10/10 Eccellente

Elizabeth

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a novembre 2023
Risposta di Manager, il giorno 10 dic 2023
Hello Elizabeth,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a perfect experience with us. We strive to provide exceptional service to all our guests, and it's rewarding to know that we met your expectations. We hope to welcome you back again soon for another wonderful stay.

10/10 Eccellente

Justin

Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 19 dic 2023
Hello Justin,We are thrilled to hear that you enjoyed your stay at our hotel! We strive to provide excellent service and a comfortable experience for all of our guests. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Eccellente

Veronica

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Every employee we came in contact with was very helpful, polite, and professional.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 29 nov 2023
Hello Veronica,Thank you for your kind words about our staff. We are delighted to hear that you found them helpful, polite, and professional. Our team takes great pride in providing exceptional service to our guests. We hope to have the pleasure of welcoming you back in the future.

10/10 Eccellente

Patricia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excelente
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 29 nov 2023
Hello Patricia,¡Nos alegra saber que tu experiencia en nuestro hotel fue excelente! Nos esforzamos constantemente para ofrecer un servicio excepcional a nuestros huéspedes. Esperamos tener el privilegio de recibirte nuevamente en el futuro. ¡Gracias por tu valoración positiva y por elegir nuestro hotel!

8/10 Buono

JAMES

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
it was a clean property in a safe area
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 29 nov 2023
Hello JAMES,Thank you for choosing our hotel for your stay. We are delighted to hear that you found our property clean and located in a safe area. We strive to provide a comfortable and secure environment for all our guests. Your kind feedback is greatly appreciated.

8/10 Buono

Oralia

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Muy limpio y el desayuno aceptable .por lo que pague se me hizo muy bien ..
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 28 nov 2023
Hello Oralia,Nos complace saber que encontró nuestras instalaciones limpias y que el desayuno cumplió sus expectativas. Agradecemos su apreciación y esperamos tener el placer de recibirlo nuevamente en el futuro.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 21 nov 2023
Dear Guest,Thank you for taking the time to provide us your rating on your recent stay. We value your feedback and apologize if your recent experience did not meet your expectations. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

10/10 Eccellente

Pablo M

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
New CC future stay
We enjoyed staying in this hotel nd plan to make it the future staying place. Breakfast was great
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 21 nov 2023
Hello Pablo M,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you enjoyed our breakfast. We strive to provide a great experience for all our guests and look forward to welcoming you back in the future.

10/10 Eccellente

Jose E.

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
In our room the shower didn’t work and water was coming out very little amount.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 21 nov 2023
Hello Jose E.,We apologize for any inconvenience you experienced with the shower in your room. We appreciate your feedback and will address this issue with our maintenance team to ensure it is resolved promptly. Thank you for bringing this to our attention.

2/10 Terribile

Craig

Non mi è piaciuto: Condizioni e dotazioni della struttura
Very loud in the hallways and ROACHES in the bathroom. I killed two this morning. Nasty and hopefully they didn’t get in my luggage
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 18 nov 2023
Hello Craig,We apologize for any inconvenience caused during your stay. We take cleanliness and pest control seriously, and have strict protocols in place. We appreciate you bringing this to our attention and will address it with our team. Please don't hesitate to contact us directly to discuss your experience further.

10/10 Eccellente

Tom

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great inside but not the best neighborhood
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 8 nov 2023
Hello Tom,Thank you for your feedback. We appreciate your positive comments regarding our interior. As for the neighborhood, please note that we prioritize the safety and security of our guests by implementing appropriate measures. We regret any inconvenience this may have caused and recommend reaching out to local authorities for any concerns.

10/10 Eccellente

Alishia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great room
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 3 nov 2023
Hello Alishia,Thank you for your positive feedback about our room! We strive to provide our guests with a comfortable and enjoyable experience. We hope to welcome you back in the future for another great stay.

8/10 Buono

crystal

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfy bed and room but breakfast needs work
Our Stay was great. The beds were super comfy and the room was nice. The bathroom doorway was very narrow but the bathroom was nice. We loved having the dispensers for the bath products that was very convenient. The pool and outside areas were amazing. We were a little disappointed in the breakfast. The first day they had a pancake maker which you just waved your hand and it made 2 pancakes. The waffle makers weren't working and what they had for other dishes wasn't impressive but was ok. They had eggs which was not real eggs it was probably the ones that you just add water to and then I don't even know what the other stuff was there was something that i think was supposed to be refried beans and then what i think was supposed to be ground beef but they had tortilla shells for it. The second day was the same with the waffle makers and the same eggs but they had gravy which was ok but the biscuits were hard and the sausage looked like little pellets which should have been ground sausage put in the gravy. It was still edible though and didn't taste bad. all in all it was a great stay and we will stay there again just wish they had a better breakfast.
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 2 nov 2023
Hello crystal,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the comfortable beds and nice room. We apologize for any inconvenience caused by the narrow bathroom doorway, but we're glad you found the bathroom itself to be nice. We're also delighted that you liked the convenience of the bath product dispensers and enjoyed the pool and outside areas. We apologize for any disappointment with the breakfast options. We appreciate your feedback and will take it into consideration as we continue to improve our offerings. We hope to welcome you back for another great stay in the future.

10/10 Eccellente

Patricia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff courtesy
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 1 nov 2023
Hello Patricia,Thank you for taking the time to share your feedback about our staff. We pride ourselves on providing courteous and attentive service to all our guests. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

henry

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
great place
nice staff and room and clean
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 31 ott 2023
Hello henry,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our staff friendly and our rooms clean. We strive to provide exceptional service to all our guests and it's great to know that we met your expectations. We hope to welcome you back for another enjoyable stay in the future.

10/10 Eccellente

Kira

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 2 nov 2023
Hello Kira,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 Soddisfacente

Angela

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The paint was coming off the roof in bath room. Got moved to a smaller room due to room service not cleaning the room
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 25 ott 2023
Hello Angela,We apologize for the inconvenience caused. Our team is committed to addressing maintenance issues promptly. Please let us know which room you were assigned to during your visit, so we can ensure this does not happen again.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio
Pesimo servicio
El check in con Tammy fue rapido la estancia fue muy mala abrieron la puerta de mi cuarto cuando mi esposa salio de la regadera. Me dijo la persona que se habian equivocado en recepcion; Ellos me dijeron que no sabia que habia pasado duplicaron la habitacion, me dieron una llave nueva en la misma habitacion cuando regrese en la noche no podia entrar a mi habitacion; tuve que ir a front desk y me hicieron otra llave. Mi esposa no durmio pensando que entrarian al cuarto. Por la mañana tocaron muy fuerte la puerta personal del hotel les dije que me dieran un momento y me hablaron al telefono del cuarto de recepcion y me comebtaron que ellos no tenian nadie hospedado en ese cuarto les hice saber que hice la reserva por hotels.com y que ya estaba pagado. hice check out y no se disculparon.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 21 ott 2023
Dear Guest,Lamentamos mucho los inconvenientes que tuvo durante su estancia. Nos disculpamos por las incidencias con el check-in y el acceso a su habitación. Tomaremos las medidas necesarias para garantizar que esto no vuelva

2/10 Terribile

justin

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
i could not even check in because there was a gate surrounding the property with a broken buzzer button. i sat there and then had to turn around and find another motel and then BW didn't even refund me for the room because i 'purchased through expedia'
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 21 ott 2023
Hello justin, We apologize for the inconvenience caused during your stay. Kindly contact our customer support team to assist you with the refund process.

10/10 Eccellente

Arnold

Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 9 nov 2023
Hello Arnold,Thank you for your excellent rating! We are thrilled to hear that you had a great experience during your stay with us. We strive to provide exceptional service and are delighted that we met your expectations. Should you have any further feedback or need assistance in the future, please do not hesitate to reach out to us.

8/10 Buono

Danika, Kettering

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A couple of the power outlets in my room were not working. Great modern upgrades, but unfortunately not everything was thought through. The shower bar in the bathroom is in the worst position possible. The shower head only swivels side to side, and cannot be moved back. So where the water aims is right where the bar is. While trying to shave my legs, I kept hitting the bar with my elbow. Also, furniture in the room looks nice but in the short time it took me to return emails at the desk, my legs fell asleep due to lack of cushion in the chair. Wish cable channels offered NBC options instead of just Fox News. But, this IS Texas, so... Not too many dining options, but the Mexican food restaurant next door was bomb, so I was happy. My room was directly above the kitchen, which made it smell like eggs at 6am. Great value for proximity to airport and complimentary shuttle, so I would recommend. Lobby is quiet and comfortable, and I was able to get work done there easily. The lobby aromatherapy is a little strong and not to my taste, but everything looks and feels tidy.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 20 ott 2023
Hello Danika, Thank you for bringing these issues to our attention. We apologize for the inconvenience caused by the power outlets and the shower bar. We will ensure that your concerns are addressed with our maintenance team. We appreciate your feedback regarding the furniture and cable channels, and