Hi Audrey,Thank you for taking the time to write a review of your stay at the HomeTowne Studios by Red Roof & Conference Center Cortland. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also delighting to read that you took liking to our hotel's location. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Patrick, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS & CONFERENCE CENTER CORTLAND and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist

Dear Branden,Thank you for telling us about your recent visit to HOMETOWNE STUDIOS & CONFERENCE CENTER CORTLAND. We thank you for 3/5 score. However, you indicated that the lack of vending machine was less than ideal. Please know feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Thank you for ranking your stay.

Thank you for taking the time to review us. We understand how frustrating it is to be on the second floor when there is no elevator. We apologize for the inconvenience and we hope the rest of your stay went well.

Thank you for taking the time to review our property. We are sorry your stay with us was not better. We are working to make improvements through out our hotel and your feedback is very helpful. Thank you.

We apologize your stay was not what it should have been and that you did not get the clean rooms you deserved. We appreciate you recognizing our amazing staff as we do try very hard to help our guest feel comfortable. We understand how disappointed you must have been and certainly you shouldn't have to clean your own rooms. We appreciate you taking the time to review us. Thank you.

Thank you for ranking your stay.

Thank you for ranking your stay.

Thank you so much for recognizing our amazing staff. We are working hard to make updates and improvements. We hope to have you stay with us again.

We are very sorry to hear your stay with us was not what it should have been. We appreciate you taking time to review our hotel. We are working hard to make improvements and your feedback is very helpful. Thank you.

We are very sorry about your sheets. We have working on training housekeeping and laundry to look for issues like this. We appreciate your feedback as it helps us t know what we need to work on. Thank you for recognizing our amazing staff and for taking the time to review us.

Thank you for taking the time to rank your stay.

Thank you so much for taking the time to rank your stay. We hope to see you again soon

Thank you so much for taking the time to review your stay. I'm so glad to hear you enjoyed your stay! We hope to see you again during your next visit to the Center of the Arts.

Thank you for taking the time to review your stay. I'm so glad to hear you found the front desk staff to be very friendly and helpful. I will pass your comments onto housekeeping. We hope to see you again in the future.

Thank you so much for taking the time to review your stay. I'm so glad to hear you had a comfortable and enjoyable stay. We hope to see you again in the future.

Thank you for ranking your stay.

Thank you so much for taking the time to rank your stay.

Thank you for taking the time to review your stay. I apologize your room did not receive housekeeping one night, I will see that the housekeeping inspector looks into this. We hope to see you again in the future.

Thank you for taking the time to review your stay. I'm so glad to hear your room was clean and comfortable. We hope to see you again in the future.

I apologize for your recent stay, we are working hard to make improvements through out the hotel and will take your comments into consideration. We do have a complimentary breakfast daily from 6am to 10am. We hope give us a chance again in the future.

Thank you so much for taking the time to review your stay. I'm so glad to hear you had a comfortable stay and enjoyed your clean spacious room. I will gladly pass on your compliments to the front desk staff. We hope to see you again soon.

Thank you for taking the time out of your day to let us know about your stay with us. We apoligize for any inconviences you may have had while staying with us and we will look into these issues.

Thank you

Thank you for taking the time out of you day to let us know about your stay with us. We are happy that enjoyed your stay with us and we hope to see you again on future vistis.

Thank your taking of your day to let us know about your stay with us we apologize for any inconveniences you may have had while staying with us and we will address these issues directly

Thank you for taking the time to rank your stay

I apologize for your recent stay I understand the inconvenience but unfortunately there was a power outage for a large portion of the town that was resolved as quickly as possible.

Thank you for taking the time to rank your stay

Thank you so much for taking the time to review your stay. I'm so glad you enjoyed our centrally located location and knowledgeable and friendly staff.

I apologize for your recent stay. I will see that this is looked into so it does not occur again. We hope to see you again in the future.

I apologize for your recent stay. We are currently under renovation and working hard to make updates and improvements through out the hotel and hope you give us another chance in the future.

I apologize for your recent stay. I will pass on your comments to housekeeping and see that they are corrected.

I apologize that you were not satisfied with your recent stay we are working hard to make updates and improvements through out the hotel.

I apologize for your recent stay. I will pass on your comments as we are always looking tor ways to improve.

Thank you for taking the time to review your stay. I'm glad you enjoyed our convenient location, close to the highway and many restaurants.

Thank you for taking the time to rank your stay.

Thank you for taking the time to review your stay. We hope to see you again soon.

Thank you for taking the time to review your stay. I will pass you comments on to maintenance and see that they are addressed. We are working hard to make updates and improvements and hope to see you again in the fututre.

Thank you for taking the time to review your stay. I'm glad to hear the front desk staff were so nice and accommodating. I will pass your comments on to housekeeping and see that they are corrected.

Thank you for taking the time to rank your stay

I apologize for your recent stay, I will pass your comments on to housekeeping and see that they are corrected. We are working hard to make improvements and hope to see you again in the future.

Thank you so much for taking the time to review your stay. I'm so glad you had a good stay and our staff was so responsive to your needs. We hope to see you again soon.

I apologize for your recent stay. I will pass your comments about our pool hours, of 10am to 8pm, being too short. We are working hard to make improvements throughout the hotel so your feedback is very valuable.

Thank you for taking the time to review your stay. I'm glad you enjoyed your last minute stay and that your room was clean and free of any smoke smell. We hope to see you again in the future.

Thank you so much for taking the time to rank your stay.

Thank you for taking the time to review your stay. We are currently under renovation and working hard to make improvements through out the hotel and added new pictures as we go,

I apologize for your recent stay. We are working hard to make updates and improvements through out the hotel so your feedback is extremely valuable. I will pass your comments onto housekeeping and see that they are corrected.

Thank you for taking the time to review your stay. I apologize the outside was not as welcome as you would have liked. We are working hard to make improvements and updates inside and outside and hope you stay with us again in the future to enjoy them.