Esterni

Recensioni per Hilton Dallas Lincoln Centre

4 out of 5
Hilton Dallas Lincoln Centre
5410 Lyndon B Johnson Fwy, Dallas, TX

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 561 su 1189 recensioni" "
Valutazione di 8 - Buono. 295 su 1189 recensioni" "
Valutazione di 6 - Soddisfacente. 170 su 1189 recensioni" "
Valutazione di 4 - Scarso. 81 su 1189 recensioni" "
Valutazione di 2 - Terribile. 82 su 1189 recensioni" "

8,4/10

Pulizia

8,4/10

Personale e servizio

8,2/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ben tenuta, organizzata, pulita e personale molto gentile e competente.
Soggiorno di 3 notti a maggio 2019
Risposta di Olaolu Akingbola - Director Front Office , il giorno 14 mag 2019
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you!

6/10 Soddisfacente

Albert

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi
The entrance hallway, reception area, open lobby and bar had plenty of seating and is aesthetically pleasing and welcoming. Valet provided excellent service. Front desk rarely answered to request my car and report a leak in restroom. 5 calls in 4 days, they only answered twice. I went straight down to reception to see 5 employees behind the front desk not one guest in line being helped so I was confused as to why no one picked up? The room did not have enough working outlets! None of the usb/outlet connections worked on the lamp between the beds. No outlets on any walls in sleeping area. All of our devices had to be plugged into the lamp on the desk across the room by the window. The outlet in the timy powder room sized bath area didn’t work either. It was extremely tight and not enough room or power needed for hairstyling tools and make up mirror time for 2 traveling women to get ready at the same time. With NO FAN in the small restroom, getting ready each morning was nothing short of a hot chaotic mess. After engineering came to ‘fix” the dripping leak from the ceiling, Within an hour, it continued to drip again. I dialed 0 again no answer. I gave up threw a towel on the floor and called it a night since we were checking out in the morning anyway. Pool looks better in pictures! The high rise building blocks the sun before noon and the mature trees behind the building block the sun after 4pm. It was a big disappointment for me.
Soggiorno di 3 notti a maggio 2024
Risposta di Abhi M, il giorno 20 mag 2024
Dear Albert,Thank you for leaving us a detailed review about your experience with us. I am happy to hear the hotel lobby presented itself well and the valet service was excellent. I am so sorry to hear about the issues that inconvenienced you during your stay. A member of management will be reaching out to your shortly. Please accept our most sincere apologies. We hope that you will consider giving us another opportunity by choosing to stay with us again. Thank you.

10/10 Eccellente

Derrick, Albuquerque

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Would stay here again!
Soggiorno di 1 notte a maggio 2024
Risposta di Adam G, il giorno 20 mag 2024
Dear Derrick,We're thrilled to hear about your positive experience at the Hilton Dallas Lincoln Centre. We're pleased that you found our location convenient and our accommodations comfortable. We aim to provide an inviting atmosphere. We look forward to welcoming you back in the future.

2/10 Terribile

Joseph

I could not come due to the tornado and they did not respond to my email. No customer service at all
Soggiorno di 1 notte a maggio 2024
Risposta di Abhi M., il giorno 20 mag 2024
Dear Joseph,We apologize we were unable to respond to your message in timely fashion. We are so sorry the weather affected your travel plans. We have waived the fee on your reservation. Please reach out to your booking agent regarding your reservation.

10/10 Eccellente

Kenneth W

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2024
Risposta di Adam G, il giorno 20 mag 2024
Thank you!

8/10 Buono

Shahriar Sean

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Thanks.
Soggiorno di 3 notti a maggio 2024
Risposta di Adam G, il giorno 14 mag 2024
Thank you!

10/10 Eccellente

RADU

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Everything good...super Thank You !
Soggiorno di 2 notti a maggio 2024
Risposta di Adam G, il giorno 7 mag 2024
Dear RADU,Thank you for sharing your experience at the Hilton Dallas Lincoln Centre. We appreciate your commendation. We look forward to welcoming you again for another enjoyable stay.

8/10 Buono

Raymond

Soggiorno di 1 notte ad aprile 2024
Risposta di Adam G, il giorno 20 mag 2024
Thank you!

10/10 Eccellente

Ellen, Houston

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Adam G, il giorno 22 apr 2024
Thank you!

8/10 Buono

Javier

Mi è piaciuto: Pulizia
Soggiorno di 3 notti ad aprile 2024
Risposta di Adam G, il giorno 17 apr 2024
Thank you!

10/10 Eccellente

Michael Ck

Soggiorno di 2 notti ad aprile 2024
Risposta di Adam G, il giorno 6 mag 2024
Thank you!

10/10 Eccellente

Fairan

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nice view. Very welcoming
Soggiorno di 2 notti ad aprile 2024
Risposta di Adam G, il giorno 15 apr 2024
Dear Fairan,Your fantastic review is greatly appreciated! It's delightful to hear that your experience at Hilton Dallas Lincoln Centre was enjoyable. We stride to provide memorable experiences for our guests. Looking forward to welcoming you back on your return. Safe travels until then!

10/10 Eccellente

Minden

Soggiorno di 1 notte ad aprile 2024
Risposta di Adam G, il giorno 6 mag 2024
Thank you!

6/10 Soddisfacente

ziadoon

Mi è piaciuto: Pulizia
The room was for handicap, I asked for normal room , also the shower head was broken, not hanging up .
Soggiorno di 1 notte ad aprile 2024
Risposta di Adam G, il giorno 15 apr 2024
Dear ziadoon,Thank you for your feedback. We deeply regret the incident on your last night. Our team should prioritize assisting guests promptly. It's disheartening to learn your experience did not match the level of service we strive for. We will definitely make sure to address the points you've raised to ensure better guest experiences in the future.We hope that despite these inconveniences, you still managed to have a pleasant trip to our city and that you might reconsider visiting us in the future.

2/10 Terribile

Christina Rose

Non mi è piaciuto: Pulizia e servizi
The room was never cleaned the entire time, and I didn't have coffee or any other room amenities. I called several times, and they brought me up a container of cold coffee from the previous day. The manager didn't care; I am insisting on a refund. I did reach out to Expedia, but your robots did not understand my concern, nor would they connect me to a live person. REFUND the room fee.
Soggiorno di 3 notti ad aprile 2024
Risposta di Adam G, il giorno 10 apr 2024
Dear Christina Rose,We're disappointed to hear that you were not completely satisfied with your experience with us. We are dedicated to providing our guests with quality service and comfort. It's unfortunate to know that you felt we could have done a better job, but we're confident that we can provide you with a more positive experience in the future. I am currently reviewing your reservation history with my team & will be in touch with you shortly regarding a resolution. My apologies again for the inconvenience. We'd love to host you again and give you the wonderful experience we have become known for here.

8/10 Buono

Steve Osborne Miranda

Viaggio di coppia
Mi è piaciuto: Condizioni e dotazioni della struttura
Downtown feel in a perimeter setting .
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 27 mar 2024
Steve, it sounds like you enjoyed the unique atmosphere at Hilton Dallas Lincoln Centre. We appreciate your review and hope to welcome you back in the future.

10/10 Eccellente

Pam

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I enjoyed the friendly & helpful staff to accommodate my needs during my stay. I did not like the inconvenience of self-parking (unloading & loading) traveling by myself. Otherwise, very nice facility!
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 22 mar 2024
Pam, it's wonderful to hear you appreciated the friendliness and helpfulness of our colleagues at Hilton Dallas Lincoln Centre. We're always eager to cater to your needs and it's wonderful to know that your stay reflected this. We understand there were aspects of our parking process that did not meet your expectations though and appreciate your understanding. We're thrilled you found our facilities to be top-notch, nonetheless. We hope to welcome you back in the future for an even more seamless experience.

8/10 Buono

Delani

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 20 mar 2024
Delani, thank you for taking the time to rate Hilton Dallas Lincoln Centre. We're pleased to see that your experience was positive. We hope to have the opportunity to welcome you back in the future for an even more delightful stay.

10/10 Eccellente

kayley

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Exceptional service.
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 17 mar 2024
Thanks for sharing this perfect rating, Kayley!We're thrilled to hear you enjoyed your stay at Hilton Dallas Lincoln Centre! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 Eccellente

Wilbur

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Everything was excellent
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 12 mar 2024
Wilbur, it's great to hear that you enjoyed your stay at Hilton Dallas Lincoln Centre. Our aim is to provide excellent guest experiences and it's thrilling that we managed to do so. We look forward to welcoming you back in the future. Keep travelling, keep experiencing, and keep sharing your feedback with us.

10/10 Eccellente

Lynn, shreveport

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Wish they had more dining
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 5 mar 2024
Lynn, it is a delight to hear about your enjoyable stay at the Hilton Dallas Lincoln Centre. Your comments concerning a broader array of dining options have been noted, and will certainly be considered as we continually strive to enhance guest experiences. Thank you for sharing your feedback. We eagerly anticipate your next visit.

10/10 Eccellente

Christian

Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 22 mar 2024
Thanks for the perfect rating, Christian! We can't wait to see you again soon for another amazing experience at Hilton Dallas Lincoln Centre. Have a great day!

10/10 Eccellente

Patricia

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Customer Service, il giorno 7 feb 2024
Patricia, it's delightful to learn of your stellar rating for Hilton Dallas Lincoln Centre. We appreciate you taking the time to rate your stay, and we're ecstatic our property met your expectations. We hope to have the pleasure of welcoming you back in the future. Enjoy your day!

8/10 Buono

Nestor

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Ok
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 29 gen 2024
We appreciate you sharing this positive rating, Nestor!The comfort of our guests is important to us so we can't wait to see you back again at Hilton Dallas Lincoln Centre. We want to share an even more enjoyable experience with you next time.

8/10 Buono

Layla

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di Customer Service, il giorno 29 gen 2024
Thank you for this lovely rating, Layla!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Hilton Dallas Lincoln Centre. We'd like to share an even better experience with you soon.

10/10 Eccellente

James

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 23 gen 2024
Thank you for taking the time to leave this wonderful rating, James! We hope to see you again soon at Hilton Dallas Lincoln Centre so we can share yet another amazing experience!

6/10 Soddisfacente

Pinar

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Pulizia e servizi
Dining options are bad.
Risposta di Customer Service, il giorno 22 gen 2024
Pinar, thank you for taking the time to share your feedback. We understand you found our dining options not quite to your taste and appreciate your note on this. We are continually refining our menus to cater to a wide array of tastes. We'd be thrilled to welcome you back for a more satisfying culinary experience in the future.

10/10 Eccellente

CORYN

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The rooms are very nice, spacious, beautiful view, very nice and helpful staff.
Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 16 gen 2024
Coryn, thank you for the wonderful review. We're thrilled to hear that you enjoyed the spacious, nicely appointed rooms at Hilton Dallas Lincoln Centre. Our team members always appreciate hearing when they've been able to assist our guests effectively. We hope to see you again soon for another enjoyable stay.

2/10 Terribile

Dan

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi
It was terrible. I went to check in at the Hilton at Lincoln Center and they would not check us in. They overbooked the place and as a result the Lincoln Center Hilton asked us to move to another hotel. We had made reservations several weeks in advance of our stay and received no notice that the hotel was overbooked. They told us Expedia folks are low priority. Other guest reservations were deemed more vital than ours. I do not wish to use Expedia again. I am hugely disappointed. I have other concerns, but Expedia will not allow me to post those concerns.
Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 13 gen 2024
Dear Dan,Thank you for your feedback. We apologize we were fully booked and we were unable to honor your reservation. If we had not lost the 10 rooms due to major maintenance issue, we would have had the availability to honor your reservation.Since we were unable to accommodate you in our hotel, we rebooked your reservation at the Embassy Suites and we took care of the one-night room and tax for you.If you have any questions please call the hotel and ask to speak with a manager on duty. Thank you.

10/10 Eccellente

Tommy

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Everything was good. nothing to complain about
Soggiorno di 2 notti a dicembre 2023
Risposta di Customer Service, il giorno 9 gen 2024
Tommy, it's wonderful to hear that your stay at Hilton Dallas Lincoln Centre was enjoyable and that everything met your expectations. Thanks for taking the time to share your experience. We hope to welcome you back in the near future.

10/10 Eccellente

Laura, Waco

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Valet did not answer phone when requesting my car but the rooms were clean
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 13 gen 2024
Laura, we appreciate you taking the time to share your feedback. We're glad you found the Hilton Dallas Lincoln Centre rooms to be spotless. Regarding your comment about valet service, we value your feedback as it helps us improve. We look forward to hosting you again in the future.

2/10 Terribile

Octavis

Bad night stay
I didn’t like my stay because the entire night people was arguing and fighting in the hallway and kept waking us up! I want be back to that hotel!
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 4 gen 2024
Octavis, it's unfortunate to hear about the disturbances you experienced during your stay, and we offer our apologies for any inconvenience caused. While it's always a priority to ensure our guests' comfort and peace, in this case, it seems we have not lived up to that expectation. We value your feedback and assure you that your observations have been noted for review. Despite this experience, we hope for a chance to welcome you back to demonstrate the usual quiet and relaxing atmosphere of our accommodations.

10/10 Eccellente

Stephanie

Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 24 dic 2023
Stephanie, thank you for choosing Hilton Dallas Lincoln Centre and for your excellent rating. We're thrilled to know you enjoyed your stay and hope to see you again soon.

10/10 Eccellente

Philemon

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 20 dic 2023
Philemon, it's wonderful to hear your stay at the Hilton Dallas Lincoln Centre lived up to expectations. Thank you for your 5-star rating. It is our pleasure to provide the best possible experience for our guests. We hope to welcome you back soon for another top-notch stays.

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Nice clean and comfortable rooms.
Soggiorno di 2 notti a dicembre 2023
Risposta di Customer Service, il giorno 18 dic 2023
Thank you for the excellent review, Michael!It's lovely you had such a pleasant experience at Hilton Dallas Lincoln Centre! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding!We look forward to hosting you again soon for another amazing experience!

10/10 Eccellente

Guillermo

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Risposta di Customer Service, il giorno 6 feb 2024
Thank you for the fantastic rating, Guillermo!It's outstanding you had such a wonderful experience at Hilton Dallas Lincoln Centre. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Eccellente

Jose

Soggiorno di 3 notti a dicembre 2023
Risposta di Customer Service, il giorno 13 gen 2024
Thanks, Jose! It's outstanding your time at Hilton Dallas Lincoln Centre was fantastic. We can't wait until your next visit!

10/10 Eccellente

Felipe de Jesús

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 13 dic 2023
Thank you for sharing your perfect rating with us, Felipe!It's wonderful to see how much you appreciated your time at Hilton Dallas Lincoln Centre! We want everyone to feel right at home at Hilton Dallas Lincoln Centre. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

2/10 Terribile

Kuuleialoha

Viaggio di lavoro
Non mi è piaciuto: Pulizia
Customer service truly sucks at your front desk
Lady I spoke with over the phone was amazing. Jererica kept in touch trying to make sure I had no more issues with parking, I’m handicap, as well as no more attitude with front desk. Unfortunately front desk was extremely rude in the evening when I asked about parking charges being I used the handicap stalls in the front, not the parking garage & not valet. The guy at the front said he’s charging me no matter where I park. Pretended to ask another employee who was talking on the phone. It was a simple question that I was asking. Could’ve had just a simple answer with no attitude. But all I got was a whole lot of rudeness with a whole lot of attitude from the jerk working in the front desk that evening.
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 12 dic 2023
Dear Kuuleialoha,It's disheartening to learn about your experience, especially given that we aim for a welcoming environment for all our guests. We're grateful for your kind words about Jererica's assistance over the phone, but we regret to hear about your experience at the front desk. We'll certainly pass along your feedback concerning the parking charges-related communication and perceived attitude to our colleagues for rectification. Since this is a private property, any vehicles parked in the facility will have to pay for parking. Unfortunately, this includes vehicles with Handicapped Placard. This could have been communicated to you in a more professional manner which we failed to do. We appreciate your insight and hope to have another opportunity to better serve you.

8/10 Buono

Rick

Mi è piaciuto: Pulizia e comfort della camera
The stay was good, the room was a bit in disrepair
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 11 dic 2023
Rick, we are thrilled to hear that your stay at Hilton Dallas Lincoln Centre was enjoyable overall. We apologize if you encountered conditions in your room that were not up to standard. Assuring the comfort and satisfaction of our guests is a top priority, and we appreciate your feedback as it aids us in further improving our services. We hope to welcome you back in the future for an even better experience.

10/10 Eccellente

Teresa

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Great staff
Risposta di Customer Service, il giorno 7 feb 2024
Teresa, it's wonderful to know you had an exceptional stay with us at Hilton Dallas Lincoln Centre. We're pleased our fabulous team members contributed to making your experience enjoyable. We look forward to your next visit.

6/10 Soddisfacente

Ashley

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
The view from our room was great, unfortunately their AC didn’t work so we woke up in a sweat. Very stuffy room. They sent maintenance to try and fix it but at this point it was 2am he did want he could and them room cooled off for an hour or so. After that the ac just wasn’t working so we decided to call it a night. Very unfortunate since we love a cold room at night.
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 8 dic 2023
Ashley, it seems like the ambiance in your room wasn't as enjoyable as the view outside. We acknowledge that regulating room temperature can majorly influence guest comfort. While our team members did make an effort to address the issue - it's regrettable that a more immediate resolution wasn't achieved. We certainly understand your preference for a cooler room and assure you that our aim is to provide a comfortable environment for all our guests. We hope you give us another opportunity to serve you better in the future.

10/10 Eccellente

Ahmed

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 6 dic 2023
Ahmed, it's wonderful to see you've had an exceptional stay at the Hilton Dallas Lincoln Centre. We are grateful for your perfect rating and would be thrilled to welcome you back in the future.

8/10 Buono

Matthew

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Musty mop
The place was nice, however the cleaning crew needs to change their mop head as everything's they cleaned the room it was musty smelling near the tile extend and bathroom. They need more dining options as there are really no options within walking distance from hotel. 1 cafe/bar in this huge hotel that's only open until 9 or 10. The burgers are super dry. Very nice property though
Soggiorno di 4 notti a novembre 2023
Risposta di Customer Service, il giorno 6 dic 2023
Matthew, it's great to hear you appreciated the Hilton Dallas Lincoln Centre's appealing environment. We do take note of your comment about a peculiar scent in the room after cleaning, and please be assured that your feedback is taken seriously for ongoing enhancements. We also understand the need for more diverse dining options and longer operating hours, and your comments will be critical in revisiting our current offerings. Thank you for recognizing our well-maintained property, and we aim to provide a more seamless experience during your next visit.

10/10 Eccellente

lyman

Mi è piaciuto: Pulizia e comfort della camera
Enjoyed the stay
Great room super clean and nice but you could hear people in the hall and in their rooms. The food not that good but i would completely stay again
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 21 nov 2023
Lyman, it's delightful to hear that you found your room at Hilton Dallas Lincoln Centre to be immaculate and pleasant. We appreciate your feedback about the sound isolation and restaurant; we'll certainly pass your comments to the relevant teams for further consideration. We're ecstatic to hear that you'd choose us again for your future stay. Looking forward to welcoming you back!

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia
숙소는 깨끗했습니다. 그런데 호텔내 슬리퍼, 생수도 비치 되어있지 않아서 1층까지 가지러 가야했고 그나마 슬리퍼는 1개만 지급이 되었습니다.
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 20 nov 2023
귀하의 의견에 감사드립니다. 슬리퍼 및 생수 제공과 관련하여 불편을 끼쳐드려 죄송합니다. 우리의 목표는 보다 편안한 경험을 보장하기 위해 서비스를 개선하는 것입니다. 우리를 방문해 주셔서 감사합니다.

10/10 Eccellente

Kelly

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Customer Service, il giorno 20 nov 2023
Thanks for the fantastic rating, Kelly!It's outstanding we could exceed your expectations during your stay at Hilton Dallas Lincoln Centre. We're all looking forward to your next stay with us.

6/10 Soddisfacente

Ozlem

Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 20 nov 2023
Thank you for sharing your feedback, Ozlem.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.

8/10 Buono

jarrel

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Nice & clean.
Soggiorno di 4 notti a novembre 2023
Risposta di Customer Service, il giorno 20 nov 2023
Thank you for the kind words, Jarrel!It's excellent you enjoyed your time at Hilton Dallas Lincoln Centre! We pride ourselves in offering a clean and comfortable environment for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us!We can't wait to see you again soon for another amazing experience!

4/10 Scarso

Jeffrey Thomas, San Francisco

Mi è piaciuto: Condizioni e dotazioni della struttura
Bathroom extremely dated
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 17 nov 2023
Jeffrey, we regret to read that you found the bathroom aesthetics not up to your expectations. We're always working on ways to update and improve our facilities to ensure guest satisfaction. Your feedback provides a valuable perspective and we'll consider it as we plan future updates.