Hello, thank you for leaving us a review on Expedia. We are glad you enjoyed your stay and hope you have a great summer!

It's great to hear that the hotel served its purpose well for your layover! If there's anything specific you enjoyed or any other details you'd like to share about your experience, feel free to let me know. Otherwise, safe travels on the rest of your journey!

Your review effectively communicates the dissatisfaction you experienced during your stay. Highlighting the issues with the shuttle service, including the long wait and misinformation provided by the hotel staff, is helpful for other travelers to know. Additionally, mentioning the condition of the room and the perceived lack of value for the price paid further emphasizes your disappointment.Sharing your experience through reviews can assist other travelers in making informed decisions about where to stay. If you need any further assistance or have additional comments, feel free to let me know!

It sounds like the lack of Wi-Fi, mold in the room, and the limited breakfast offerings further contributed to the unsatisfactory experience. These are essential amenities and cleanliness standards that guests expect from a hotel stay.While it's unfortunate that you encountered these issues, your feedback can be valuable in prompting improvements. It's crucial for hotels to address concerns like these promptly to ensure guest satisfaction.When sharing your experience, you can mention these specific issues to provide a comprehensive overview for other travelers considering this hotel. Additionally, if you haven't already, you might want to consider reaching out to the hotel management or customer service to inform them of your experience and provide an opportunity for them to address your concerns.If there's anything else you'd like to discuss or if you need further assistance, feel free to let me know!

We apologize for the disappointments you encountered during your stay. Your feedback is valuable to us, and we take it seriously as we strive to provide a comfortable and enjoyable experience for all our guests. We regret falling short of your expectations and appreciate your patience and understanding. If there are specific areas where you feel we could improve, please let us know so we can address them accordingly. We value your input and hope to have the opportunity to welcome you back for a better experience in the future. Thank you for your understanding.

We apologize for any disappointment caused by the appearance of our hotel's interior. Your feedback is valuable to us, and we're committed to continuously improving our facilities to better meet the expectations of our guests.We understand the importance of maintaining a modern and inviting atmosphere, and we will take your comments into consideration as we assess opportunities for updates and renovations.Thank you for bringing this to our attention, and we hope you'll consider staying with us again in the future as we work to enhance the overall guest experience. If you have any further feedback or concerns, please don't hesitate to let us know. We appreciate your understanding.

We apologize for the disappointments you encountered during your stay. Your feedback is valuable to us, and we take it seriously as we strive to provide a comfortable and enjoyable experience for all our guests. We regret falling short of your expectations and appreciate your patience and understanding. If there are specific areas where you feel we could improve, please let us know so we can address them accordingly. We value your input and hope to have the opportunity to welcome you back for a better experience in the future. Thank you for your understanding.

I'm sorry to hear about the inconvenience you experienced with the hotel shuttle service and the additional expense you had to incur for transportation to the airport. It's understandable that you would expect the hotel to honor their commitment to provide a shuttle service as agreed upon, especially for a flight as early as 7:10 am.When faced with such situations, it's important to communicate your concerns to the hotel management promptly. In this case, it seems reasonable to request compensation for the taxi fare given the hotel's failure to provide the shuttle service as promised.If the hotel did not provide compensation despite your request, you might consider reaching out to them again, either by phone or email, and clearly outline the situation and the expenses incurred due to their failure to provide the shuttle service. It's possible that they may reconsider their decision and offer compensation.Additionally, you could also consider leaving a review detailing your experience, including the issue with the shuttle service, so that other travelers are aware of the situation. Hotels often take guest feedback seriously and may take steps to improve their services based on such reviews.If you need further assistance or advice on how to proceed, feel free to ask!

Thank you for clarifying. It sounds like you had limited interaction with the hotel staff and weren't able to fully assess the cleanliness of the property since you didn't stay. In your review, you can mention that the property appears to be undergoing improvements and that you had limited interaction with the staff, focusing on the experience you did have with the front desk personnel.You might mention any positive aspects of your interaction, such as politeness or helpfulness, and also highlight any areas where you feel there's room for improvement, such as the communication regarding the shuttle service.By providing this feedback, you're helping other travelers understand what to expect when considering this property. If you have any further questions or need assistance drafting your review, feel free to ask!

Thank you for leaving us some feedback. We hope to see you again.

Thank you for leaving us a quick review.

Thank you for leaving us a quick review.

Thank you for leaving us a 5/5 review. Please visit us again soon.

Thank you for sharing your rating. It's important for hotels to receive honest feedback from guests so they can address any issues and make improvements. Hopefully, your feedback will help the hotel management take steps to ensure a better experience for future guests. If you have any further questions or concerns, feel free to let me know.

Thank you for leaving us a quick review. We hope to see you again soon.

Dear Guest.We sincerely apologize for the significant inconvenience and frustration you experienced with our shuttle service and the condition of your room. Your experience does not meet the standards of service and comfort we strive to provide for our guests, and we deeply regret any disruptions to your travel plans and discomfort during your stay.Regarding the shuttle service, we understand the importance of timely and reliable transportation for our guests, especially after a long journey. We apologize for the delayed response and the inconvenience caused by the broken heater and noisy environment in your room. Rest assured, we will address these issues promptly to prevent similar occurrences in the future.We apologize for the broken phone in your room and any difficulties you faced in reaching us. We will ensure that all communication devices are in working order for the convenience of our guests.Your feedback is invaluable to us, and we will use it to improve our services and ensure a more positive experience for our guests. We understand your disappointment, and we hope you will consider giving us another opportunity to provide you with the exceptional stay you deserve. If you would like to discuss your experience further or if there's anything we can do to make amends, please don't hesitate to reach out to us directly. Thank you for bringing these matters to our attention.

We're glad to hear that you had a positive interaction with our check-in staff. Providing friendly and welcoming service is important to us, and we appreciate your kind words. We will pass along your compliments to our team member, as they will be delighted to hear that their efforts were appreciated.While we regret that your overall experience fell short of expectations, we hope that the friendly service you received at check-in positively impacted your stay. If there's anything else we can do to improve your experience or if you have any further feedback, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Thank you for choosing to stay with us.

We apologize for the inconveniences you encountered during your stay. Your feedback is essential to us, and we take it seriously as we strive to provide a comfortable and enjoyable experience for all our guests. We regret falling short of your expectations and appreciate your patience and understanding. If there are specific areas where you feel we could improve, please let us know so we can address them accordingly. We value your input and hope to have the opportunity to welcome you back for a better experience in the future. Thank you for your understanding.

We apologize for the unsatisfactory experience you had during your stay. Your feedback is important to us, and we take it seriously as we strive to provide a comfortable and enjoyable experience for all our guests.We regret that you found the smell unpleasant and the shower inadequate. We will address these issues promptly to ensure a more pleasant environment for our guests in the future. Additionally, we apologize for any discomfort caused by the bed, and we will assess the bedding to ensure it meets the standards of comfort that our guests deserve.We appreciate your feedback, and we hope that you will consider giving us another opportunity to provide you with a better experience. If there's anything else we can do to improve your stay, please don't hesitate to let us know. Thank you for bringing these matters to our attention.

Thank you for your feedback. We're glad to hear that you had a mostly positive experience during your stay. If there's anything specific we could improve upon to earn that fifth star next time, please let us know. We value your input and hope to welcome you back again soon!

We sincerely apologize for the unacceptable condition of your room during your stay. Your experience falls far below the standards of cleanliness and comfort that we strive to provide for all our guests.Please know that we take your feedback very seriously, and we will be conducting a thorough investigation into the issues you've raised to ensure that they are addressed promptly and effectively. We will also be implementing measures to improve our housekeeping procedures to prevent such lapses from occurring in the future.We understand the impact that this experience has had on your stay, and we apologize for any inconvenience or discomfort caused. Your feedback is invaluable to us, and we hope that you will consider giving us another opportunity to provide you with the exceptional experience you deserve. If you choose to stay with us again in the future, please do not hesitate to reach out to our front desk staff immediately with any concerns, so that we can address them promptly.Thank you for bringing these matters to our attention, and we apologize once again for falling short of your expectations.

Thank you for your glowing review! We're thrilled to hear that you had an excellent experience with us. We look forward to welcoming you back again soon!

We appreciate your feedback regarding the shuttle service and your experience with the suite booking. We apologize for any inconvenience caused by the wait time for the shuttle pickup at DFW. We understand the importance of timely transportation for our guests and will work to improve the efficiency of our shuttle service to minimize wait times.Regarding the suite discrepancy, we apologize if the room did not meet your expectations based on the provided images. We strive to accurately represent our accommodations, and we will review the descriptions and photos to ensure they align with the actual room offerings.Your satisfaction is important to us, and we apologize for any disappointment caused. We value your feedback and will use it to improve our services and communication with guests. If there's anything else we can assist you with during your stay, please don't hesitate to reach out to our front desk staff. Thank you for choosing to stay with us.

Thank you for leaving us some feedback. Please visit us again soon.

Thank you for your feedback! We're glad to hear that your overall experience was positive. If there are any specific areas where you feel we could improve to earn that fifth star next time, please let us know. We value your input and hope to welcome you back again soon!

We apologize for the disappointments you encountered during your stay. Your feedback is valuable to us, and we're committed to addressing the issues you've mentioned to improve our guests' experiences in the future. If there's anything specific we can do to make it right or if you have further feedback, please feel free to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for a better stay. Thank you for bringing these matters to our attention.

Thank you so much for taking the time to leave us a glowing 4-star review! We truly appreciate your kind words and are thrilled to hear that you had such a fantastic experience during your stay with us.Ensuring that our guests have a wonderful stay is our top priority, and we're delighted that you found everything to your satisfaction. Your positive feedback means the world to us and serves as motivation for our team to continue providing exceptional service.If you ever find yourself in the area again, we would be honored to welcome you back for another outstanding stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing to stay with us and for sharing your positive experience. We look forward to welcoming you back soon!

Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and are thrilled to hear that you had such a fantastic experience during your stay with us.Ensuring that our guests have a wonderful stay is our top priority, and we're delighted that you found everything to your satisfaction. Your positive feedback means the world to us and serves as motivation for our team to continue providing exceptional service.If you ever find yourself in the area again, we would be honored to welcome you back for another outstanding stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing to stay with us and for sharing your positive experience. We look forward to welcoming you back soon!

Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and are thrilled to hear that you had such a fantastic experience during your stay with us.Ensuring that our guests have a wonderful stay is our top priority, and we're delighted that you found everything to your satisfaction. Your positive feedback means the world to us and serves as motivation for our team to continue providing exceptional service.If you ever find yourself in the area again, we would be honored to welcome you back for another outstanding stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing to stay with us and for sharing your positive experience. We look forward to welcoming you back soon!

Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us. Providing exceptional service and a comfortable experience for our guests is our top priority, and it's wonderful to know that we succeeded in meeting your expectations.Your positive feedback means a lot to us, and we will be sure to share it with our entire team. We are committed to continuously improving and maintaining the high standards that earned us your praise.We hope to have the pleasure of welcoming you back again soon for another fantastic stay!

Thank you for your feedback. Sorry for any inconvenience.

Thank you for your feedback. We're glad to hear you found the room clean and comfortable.

Thank you for staying with us, please visit again.

Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful experience during your stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!

Thank you for staying with us, please visit again.

We apologize for the lack of water in your room and will take steps to improve cleanliness in our facilities.

We apologize for the inconvenience you experienced with the facility's condition, including worn electrical plugs, malfunctioning heater unit switch, and the absence of a cup with the ice bucket in your room. We will address these issues promptly to ensure a better experience for our guests in the future.

Thank you for staying with us, please visit again.

"Thank you for your review. We apologize for any inconvenience caused by the Airport shuttle and we're actively working to improve our facilities to ensure a better experience for our guests."

We apologize for the inconvenience caused by the ongoing construction and the dust in the area, which led to your bags getting dirty in the elevator. Additionally, we regret that the front desk person did not provide courteous service, and we will address this matter internally to ensure better customer service in the future.

Thank you for staying with us, please visit again.

We sincerely apologize for the unsatisfactory conditions you encountered, including the cleanliness issues, mold in the bathrooms, malfunctioning door locks, lack of assistance from customer service, and the refusal of a refund despite these concerns. Your feedback is valuable, and we will take immediate action to address these issues and ensure a better experience for our guests in the future.

Thank you for staying with us, please visit again.

Thank you for staying with us, please visit again.