Servizio della struttura

Recensioni per The Westin Dallas Stonebriar Golf Resort & Spa

4 out of 5

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 654 su 929 recensioni" "
Valutazione di 8 - Buono. 157 su 929 recensioni" "
Valutazione di 6 - Soddisfacente. 62 su 929 recensioni" "
Valutazione di 4 - Scarso. 35 su 929 recensioni" "
Valutazione di 2 - Terribile. 21 su 929 recensioni" "

9,2/10

Pulizia

9,4/10

Personale e servizio

8,8/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Tsitsi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Kiana

Viaggio con famiglia e bambini piccoli
I love it Demarcus is so polite and he will get you taken care of. !
Soggiorno di 2 notti a maggio 2024

10/10 Eccellente

Charles

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Bobby

Mi è piaciuto: Pulizia e servizi
All great
Soggiorno di 1 notte a maggio 2024
Risposta di Property Management , il giorno 6 mag 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 Buono

Jeremy

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Property Management , il giorno 6 mag 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 Eccellente

Hewad

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice and clean
Soggiorno di 1 notte ad aprile 2024
Risposta di Property Management , il giorno 6 mag 2024
Thank you for the great feedback you have provided. Your kind comments regarding our attention to cleanliness are very much appreciated! At our hotel, we take upkeep and cleanliness very seriously, and it is always encouraging to receive such compliments. Thank you again for your review. It would be an honor to welcome you back again in the future!

10/10 Eccellente

khushboo

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff and great breakfast service.
Soggiorno di 2 notti ad aprile 2024
Risposta di Property Management , il giorno 6 mag 2024
Our team is thrilled to learn about your amazing experience with us! Thank you so much for sharing your positive feedback, as well as highlighting our friendly service. It would be an honor to welcome you back again in the future!

10/10 Eccellente

quincy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Amazing
Soggiorno di 2 notti ad aprile 2024
Risposta di Property Management , il giorno 6 mag 2024
Thank you so much for your 5-star review! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Eccellente

Ali

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were very friendly and the property was kept well.
Soggiorno di 2 notti ad aprile 2024
Risposta di Property Management , il giorno 24 apr 2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 Eccellente

Jillian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Property Management , il giorno 24 apr 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Eccellente

moses

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Property Management , il giorno 24 apr 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Wilkie, Carrolton

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Property Management , il giorno 22 apr 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Eccellente

angelina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Property Management , il giorno 22 apr 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Eccellente

Rhonda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Property Management , il giorno 11 apr 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Eccellente

Darren M.

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great Stay!
Soggiorno di 1 notte a marzo 2024
Risposta di Property Management , il giorno 11 apr 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Misty

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice staff & property
Soggiorno di 1 notte a marzo 2024
Risposta di Property Management , il giorno 3 apr 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Eccellente

moses

Soggiorno di 1 notte a marzo 2024
Risposta di Property Management , il giorno 22 apr 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Eccellente

Marshelle

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is beautiful. Love the back patio area. Dining was slow for breakfast, but overall great stay!
Soggiorno di 1 notte a marzo 2024
Risposta di Property Management , il giorno 3 apr 2024
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 Eccellente

amy, Springdale

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent!!
Soggiorno di 1 notte a marzo 2024
Risposta di Property Management , il giorno 25 mar 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Mike

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel, probably one of the best we’ve stayed in. Our room is very nice and the view from the balcony is amazing.
Soggiorno di 1 notte a marzo 2024
Risposta di Property Management , il giorno 25 mar 2024
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 Eccellente

Thomas

Viaggio con la famiglia
We are just passing through and not really experiencing the property. But there was a big sticker on the front of the toilet tank that had installation instructions. Curious about how long that’s been there!? LOL
Soggiorno di 1 notte a marzo 2024
Risposta di Property Management , il giorno 25 mar 2024
Thank you for taking the time to share your feedback and wonderful rating with us! This level of detail is important for us so we know exactly how we can improve for future experiences. We hope to welcome you back to our resort on your next visit to Dallas!

4/10 Scarso

Fraron

Viaggio di coppia
I was misled at booking about whether breakfast was provided… I ended up spending over $500 for a one night stay… that’s a bit much
Soggiorno di 1 notte a marzo 2024
Risposta di Property Management , il giorno 25 mar 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

8/10 Buono

Neal

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Nice hotel at a reasonable price. Appears to have been understaffed.
Soggiorno di 3 notti a marzo 2024
Risposta di Property Management , il giorno 25 mar 2024
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 Eccellente

Samuel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Property Management , il giorno 11 mar 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

8/10 Buono

Keshia

Soggiorno di 2 notti a febbraio 2024
Risposta di Property Management , il giorno 25 mar 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 Eccellente

Sarah

Mi è piaciuto: Servizi
Nice
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Management , il giorno 21 feb 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Eccellente

Weiting, Redmond

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Management , il giorno 21 feb 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Joon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good staff. Everybody is so kind. 👍
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Management , il giorno 21 feb 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Eccellente

Jason

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great service!
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Management , il giorno 14 feb 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

2/10 Terribile

Joseph

Risposta di John, il giorno 8 feb 2024
Good afternoon Joseph, I am sorry to hear that you did not enjoy your stay with us. Any feedback you can provide would be greatly appreciated as it allows us to see our product/services through the eyes of our guests.thank you,

10/10 Eccellente

Cierra

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked the size of the room and it’s close to shops and restaurants.
Soggiorno di 2 notti a gennaio 2024
Risposta di Hotel Management , il giorno 29 gen 2024
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

8/10 Buono

Christine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Staycation at the Westin
Had a really nice one night stay, and the beds at Westin are the most comfortable! The only exception to us being in our happy place was when housekeeping woke us up and came in our room at 9 am. It was definitely a bit startling, and they came back again around 11 am and did the same thing- this is after we extended our stay until noon. Overall the beds, breakfast and hotel as a whole is one of our very favorites, and we’ll be back!
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Management , il giorno 29 gen 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

4/10 Scarso

ryan

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Management , il giorno 22 gen 2024
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

8/10 Buono

Shane

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a great property and we have been there several times for the FCS National Championship. This time the elevators were slow, our toilet didn't work when we arrived, and we had to run down to the other bathrooms, and the shampoo was out. We did tell the front desk after we figured out how to use the phone. It was taken care of eventually. It seems like things were not up to normal this stay.
Soggiorno di 2 notti a gennaio 2024
Risposta di Hotel Management , il giorno 17 gen 2024
Thank you for taking the time to review our hotel Shane. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Management , il giorno 9 gen 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Lori

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Couldn’t have gone better!
Our stay couldn’t have gone better. It started with wonderful Stacy at the front desk and ended with two young men at the front door who helped us get our vehicle packed up. It was clean, comfortable and convenient to where we were going. Also, the food at restaurant was delicious. This was the second time staying here.
Soggiorno di 3 notti a gennaio 2024
Risposta di Hotel Management , il giorno 9 gen 2024
Our team is thrilled to learn about your amazing experience with us! Thank you so much for sharing your positive feedback, as well as highlighting our kind and helpful service. It would be an honor to welcome you back again in the future!

10/10 Eccellente

Supurna

Soggiorno di 2 notti a gennaio 2024
Risposta di Hotel Management , il giorno 29 gen 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Michael Tellis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Relaxing sanctuary
This place is amazing!! The staff are wonderful, the food was delicious, and there are so many activities!!
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Management , il giorno 9 gen 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Eccellente

ALEJANDRO DE LA GARZA

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excelente hotel y servicio
Soggiorno di 5 notti a dicembre 2023
Risposta di Hotel Management , il giorno 9 gen 2024
¡Gracias por brindarnos comentarios tan maravillosos! Fue un placer darle la bienvenida como nuestro huésped y estamos encantados de que haya disfrutado de su estancia. Sería un honor darle la bienvenida nuevamente en el futuro.

6/10 Soddisfacente

MAURICE

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I didn’t like my suite due to the fact that there was no drawers to put our clothes. I wasn’t happy about how the suite was decorated. The room was a nice size but looked very empty and plain with only one cabinet to hand a few things up. The couch was very hard and didn’t even contain a sofa bed. I’ve stayed in lots of suites and this one doesn’t even compare to the others. It definitely was not worth the price.
Soggiorno di 3 notti a dicembre 2023
Risposta di Hotel Management , il giorno 9 gen 2024
Thank you for taking the time to share your experience about your recent stay at our hotel, Maurice. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. Please know that we do try to consistently deliver a superior guest experience. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.

10/10 Eccellente

Nedenia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
ALL INCLUSIVE HOTEL. MY ROOM WAS OPEN WHEN I RETURNED FOR AN EVENT AND BATHROOM DID NOT LOOK THE SAME AS I LEFT IT.
Soggiorno di 2 notti a dicembre 2023
Risposta di Hotel Management , il giorno 2 gen 2024
Thank you for taking the time to review our hotel. While we're glad that you enjoyed your overall stay, we apologize for falling short in other areas. Our top priority is the well-being of our guests and that they feel safe and cared for when staying at our hotel. Be certain and reassured that our hotel is monitored 24 hours a day and 7 days a week by security agents and we have in place an effective system of surveillance cameras. We appreciate your feedback immensely and can assure you that we will do everything in our control to rectify your concerns from this recent visit. We hope you will give us another opportunity to gain your trust and show you the outstanding service we normally provide.

6/10 Soddisfacente

Gregory

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
This is a great centrally located Hotel. Great restaurants and staff. Issue is the cleanliness of rooms.
Soggiorno di 7 notti a dicembre 2023
Risposta di Hotel Management , il giorno 2 gen 2024
Thank you for your review, and please accept my apologies for the unsatisfactory experience you had during your time with us. Please know that what you describe here is not the level of service expected of our employees and our product. We’re extremely disappointed to hear that you felt cleanliness wasn’t up to par. At our hotel, we take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. We hope you will give us another opportunity to better serve you in the future.

10/10 Eccellente

Twyla

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Management , il giorno 27 dic 2023
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Eccellente

Gerardo

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Management , il giorno 27 dic 2023
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 Buono

Kendra

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a really nice property and is in close proximity to Grandscape without being in the busy area. The only downfall was the noise. You could hear every door shut and people talking in hallways and outside in the parking lot. We did go during a busy time of year and there was an entire football team staying there, so maybe it is less noisy at other times of year.
Soggiorno di 2 notti a dicembre 2023
Risposta di Hotel Management , il giorno 18 dic 2023
Thank you for taking the time to review our property, Kendra. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 Eccellente

Kamille, North Las Vegas

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay! Relaxing areas and close to everything but not too close. I would stay again and again!
Soggiorno di 2 notti a dicembre 2023
Risposta di Hotel Management , il giorno 18 dic 2023
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

8/10 Buono

Satinder Pal, Irvine

Soggiorno di 2 notti a dicembre 2023
Risposta di Hotel Management , il giorno 18 dic 2023
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 Eccellente

Ronald

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing hospitality!!
Soggiorno di 6 notti a novembre 2023
Risposta di Hotel Management , il giorno 18 dic 2023
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Amy

Soggiorno di 2 notti a novembre 2023
Risposta di Hotel Management , il giorno 18 dic 2023
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Parisa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I was excellent
Soggiorno di 5 notti a novembre 2023
Risposta di Hotel Management , il giorno 18 dic 2023
Thank you for sharing your positive experience with us, Parisa! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.