Hall

Recensioni per Country Inn & Suites by Radisson, Dalton, GA

2.5 out of 5

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 386 su 1005 recensioni" "
Valutazione di 8 - Buono. 324 su 1005 recensioni" "
Valutazione di 6 - Soddisfacente. 164 su 1005 recensioni" "
Valutazione di 4 - Scarso. 93 su 1005 recensioni" "
Valutazione di 2 - Terribile. 38 su 1005 recensioni" "

8,0/10

Pulizia

8,4/10

Personale e servizio

7,8/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

7,8/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Sandro

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Decent room and friendly staff but poor breakfast
Soggiorno di 1 notte a settembre 2022
Risposta di Manager, il giorno 9 set 2022
Hello Sandro, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Buono

Marcia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 25 mag 2024
Hello Marcia,We're delighted to hear you had a pleasant stay with us! If you have any further feedback to enhance your experience next time, please don't hesitate to contact us directly. We look forward to welcoming you back soon!

4/10 Scarso

Nina

Non mi è piaciuto: Pulizia e servizi
Old
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 22 mag 2024
Hello Nina, We appreciate your feedback and are sorry to hear that our hotel did not meet your expectations. We are continuously working to improve our facilities and services to provide a more enjoyable experience for our guests. Your comments will be shared with our team for further review. Thank you for staying with us.

8/10 Buono

Immad

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 17 mag 2024
Hello Immad, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Eccellente

Trent

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed here for a ball tournament and didn't have any issues really. They were really busy and the parking lot was a little tough to park in. No issues overall
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 7 mag 2024
Hello Trent,We appreciate your feedback on your recent stay with us during the ball tournament. Our team strives to accommodate all our guests efficiently, even during our busier periods. Thank you for bringing the parking lot situation to our attention; we will look into ways to improve this for future events.

4/10 Scarso

Jose, holiday

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
N/a
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 4 mag 2024
Hello Jose,We appreciate your feedback and regret to hear your experience did not meet expectations. Your comments are valuable and have been shared with the appropriate team for review. Thank you for staying with us, and we hope to have the opportunity to welcome you back in the future.

8/10 Buono

Rebecca

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Heard the highway all night.
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 10 mag 2024
Hello Rebecca, We apologize for any noise disturbance you may have experienced during your stay. Please feel free to reach out to our management team directly with any further feedback or concerns you may have. Your comfort and satisfaction are important to us, and we appreciate your feedback to help us improve our services moving forward.

6/10 Soddisfacente

Renel, Barrie

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Rooms need updating
Soggiorno di 3 notti ad aprile 2024
Risposta di Manager, il giorno 26 apr 2024
Hello Renel,We appreciate your feedback on our rooms and will share your valuable insights with the team for future improvements. Your comfort is important to us, and we continuously strive to enhance our guests' experiences. Thank you for bringing this to our attention.

6/10 Soddisfacente

Michelle

Non mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 25 apr 2024
Hello Michelle, We appreciate you choosing our hotel for your stay. Please feel free to contact us directly to discuss any aspects of your experience further. We hope to welcome you back soon.

10/10 Eccellente

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 25 apr 2024
Hello James,We are delighted to hear you had a wonderful stay with us! Our team looks forward to welcoming you back soon for another fantastic experience.

4/10 Scarso

aldo

Mi è piaciuto: Condizioni e dotazioni della struttura
Normal
Soggiorno di 3 notti ad aprile 2024
Risposta di Manager, il giorno 19 apr 2024
Hello aldo, We appreciate your feedback and will share it with our team for further improvement. Should you have any further comments or concerns, please do not hesitate to contact our management directly. Your satisfaction is important to us, and we hope to welcome you back in the future.

2/10 Terribile

Robert

Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 7 mag 2024
Hello Robert, We're sorry to hear that your experience did not meet expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address them.

4/10 Scarso

Margi

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Staff was polite- no complaints there, but the facility was dated and dingy for the price point. One bed appeared as if it may have been slept in, but we weren’t sure. Surfaces were sticky. There were hairs on bathroom surfaces.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 16 apr 2024
Hello Margi, Thank you for sharing your feedback with us. We appreciate your kind words about our staff. We take all comments seriously and will address your concerns accordingly to improve our services. Please feel free to reach out to our management team for further assistance.

8/10 Buono

Frank

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice value and good breakfast.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 11 apr 2024
Hello Frank,We are pleased to hear that you enjoyed the value offered at our hotel as well as our breakfast selection. Your positive feedback is greatly appreciated.

6/10 Soddisfacente

Travis

Mi è piaciuto: Personale e servizio
My wife had bed bug bites when we returned home. The rest of the property appeared clean and the breakfast was nice.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 7 apr 2024
Hello Travis,We appreciate your feedback on your recent stay with us. We consistently uphold high cleanliness standards throughout our property. We encourage you to reach out to management directly to discuss your experience further. Your satisfaction is important to us and we value the opportunity to address any concerns.

8/10 Buono

Shana

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
The bed was comfortable and staff were very friendly. Some updates could be made, it’s pretty dated, but this place was fine for a comfortable bed to rest your heads.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 2 apr 2024
Hello Shana,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our bed comfortable and our staff friendly. We appreciate your suggestions and will consider them for future improvements. We hope to welcome you back for another comfortable stay in the future.

8/10 Buono

Amy

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
A
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 2 apr 2024
Hello Amy,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We look forward to hosting you again.

10/10 Eccellente

Dan

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and nice place to stay
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 31 mar 2024
Hello Dan,We are pleased to hear that you found our hotel to be clean and enjoyable during your stay. Your positive feedback is greatly appreciated. Thank you for choosing our hotel, and we hope to welcome you back in the future.

4/10 Scarso

John

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
expedia has property listed at 8 stars it should be 6 or less water leaks on ceiling tub didnt drain , looked like small blood stains on drapes ,room smelled.. overall dirty, would not have booked with the correct rating
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello John, We regret to hear about your experience and apologize for any inconvenience caused during your stay. Your feedback is valuable in helping us improve our service standards. We recommend contacting management directly to address your concerns. Thank you for sharing your comments with us.

8/10 Buono

Ronald

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Overall good. Hdcp accessible was okay, but walkin shower would be better.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Ronald, Thank you for sharing your feedback with us. We appreciate your insights on the accessibility features and will take them into consideration for future improvements. Your input is valuable to us in enhancing the guest experience.

6/10 Soddisfacente

Julie

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
rundown
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Julie, We appreciate your review and regret to hear about your experience. Feedback helps us improve, and we value your input. Should you wish to discuss your stay further, please contact our management team directly. Thank you for choosing to stay with us.

10/10 Eccellente

Laura

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Everyone here was super lovely, it is a small but great little hotel!
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 24 feb 2024
Hello Laura,We are delighted to hear that you found our staff to be welcoming during your stay at our hotel. We take pride in providing a cozy and wonderful experience for our guests. Your kind words are greatly appreciated, and we hope to welcome you back in the future.

10/10 Eccellente

Ryan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fast, easy and plenty of restaurants to choose from.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 24 feb 2024
Hello Ryan,We're glad you found our location convenient for dining options during your stay. We appreciate your feedback and hope you had an enjoyable experience. Thank you for choosing to stay with us!

10/10 Eccellente

Christine

Mi è piaciuto: Condizioni e dotazioni della struttura
Great staff!
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 16 feb 2024
Hello Christine,Thank you for your kind words about our staff. We strive to provide excellent service to all our guests. We value your feedback and hope to welcome you back in the future for another enjoyable stay.

8/10 Buono

Melissa

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, comfy rooms. Great pool for kids. Great options for breakfast. Would stay there again.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 9 feb 2024
Hello Melissa,Thank you for sharing your positive experience! We're thrilled to hear that you found our rooms clean and comfy, and that our pool and breakfast options were great for your family. We would be delighted to welcome you back in the future for another enjoyable stay.

2/10 Terribile

Claudia

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio
I am currently housing 8 of my work associates at this hotel and several of them have complained they have had issues with theft in their rooms. Personal belongings and luggage/bags rifled through by housekeeping. Many of them are missing things from their bags and their personal belongings are left in disarray. Front desk has offered to reimburse them, but the issue is that it has happened on multiple occasions and they think money is going to fix the issue of broken trust between our team and theirs. We are not interested in being reimbursed, we are just waiting for our booking to expire, since they will not refund the balance if they move now. I will then move my team to a more honest and reputable establishment. I have called several times to get the issue resolved but I am always told there is no manager on call to authorize my refund. I spoke to Sandy from housekeeping who assured me the video was being reviewed for the rooms in question and a manager would call me as soon as they came on shift... it has now been over 48 hours since the initial report and 24 hours since my last call and there has been no follow up from the hotel. As a matter of fact I know no one will call because no one I spoke to ever bothered to ask for my name, company name, phone number or email address where I could be reached.I had planned to house 12 associates here for a 12 week period but I will be taking my guys and my business to a more reputable and honest establisment. Shame.
Risposta di Manager, il giorno 25 gen 2024
Hello Claudia, Thank you for bringing this to our attention. We sincerely apologize for any inconvenience caused during your stay. We take the security and satisfaction of our guests very seriously, and we will address this matter with the utmost urgency. We encourage you to contact our management team directly, as they are best equipped to discuss and address your concerns. We appreciate your feedback and will be taking the necessary steps to ensure incidents like these do not happen again in the future.

2/10 Terribile

Jessica

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The room smelled like mold, the floor was disgusting and there was a cockroach in my room. Further hotels.com has not refunded me for the room because the manager will not communicate with them.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 22 gen 2024
Hello Jessica, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

8/10 Buono

Becky

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
We were traveling to Florida from Wisconsin and needed to get a good nights sleep and it worked out perfectly. The hotel looks like it is being renovated a little at a time and what was done looks great! Breakfast was very good. Love all the warm items. Will stay again.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 20 gen 2024
Hello Becky,Thank you for choosing our hotel for your recent stay. We are glad to hear that you had a good night's sleep and enjoyed our renovated areas. It's delightful to know that you loved our breakfast selection, especially the warm items. We appreciate your kind words and look forward to welcoming you back on your next visit to Florida.

10/10 Eccellente

Misty

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 17 gen 2024
Hello Misty,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back soon for another exceptional stay.

8/10 Buono

JESSICA

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was welcoming, and cozy. It’s an old property, older furniture, but well maintained and functional. The room was spacious, beds are comfortable. Pool is great. Breakfast was good.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 12 gen 2024
Hello JESSICA, Thank you for taking the time to share your experience at our hotel. We're delighted to hear that you found our property welcoming and cozy. Our team takes pride in maintaining our older furniture to ensure it remains functional for our guests. We're glad you enjoyed the spacious rooms and comfortable beds, as well as the great pool and good breakfast. We hope to welcome you back again in the future for another enjoyable stay.

10/10 Eccellente

Lorilee

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 9 gen 2024
Hello Lorilee,We're thrilled to hear that you had a fantastic experience at our hotel! We strive to provide exceptional service and it's rewarding to know that we met your expectations. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future!

6/10 Soddisfacente

Barbara

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
I’ve stayed here a few times in the past and haven’t had an issue but was very disappointed this visit. When I entered my room and opened the bathroom door, it reeked of cigarette smoke. When I asked to be moved, they could not accommodate me and handed me a can of an odor eater. My concern was that the cleaning crew had to be aware of the problem and should have been resolved before anyone was given that room. The response was…it happens. Not acceptable.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 31 dic 2023
Hello Barbara,Thank you for sharing your feedback regarding your recent stay at our hotel. We apologize for any inconvenience you experienced with the cigarette smoke odor in your room. While we understand your disappointment with not being able to accommodate a room change, we will certainly address your concerns with the cleaning crew to ensure that this issue does not happen again in the future. We strive to provide a comfortable environment for all our guests and appreciate your understanding.

10/10 Eccellente

Eduardo, wapato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 14 dic 2023
Hello Eduardo,Thank you for choosing to stay with us! We're thrilled to hear that you had a fantastic experience at our hotel. We're always committed to providing exceptional service, and we're glad that it met your expectations. We value your feedback and hope to welcome you back soon for another outstanding stay!

10/10 Eccellente

Roger

Soggiorno di 3 notti a giugno 2023
Risposta di Manager, il giorno 26 nov 2023
Hello Roger,We are thrilled to receive a perfect rating from you! We strive to provide exceptional service and create memorable experiences for our guests. Please feel free to reach out to us if you have any further feedback or if there is anything else we can do to make your next stay even better. We can't wait to welcome you back!

8/10 Buono

Dave

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Things were good except there was water in the bottom of the refrigerator so we did not use it. Not sure where it came from but not a big deal for us.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 15 nov 2023
Hello Dave,Thank you for sharing your feedback with us. We appreciate your positive comments about your overall experience. We apologize for the issue with the water in the refrigerator. We will address this with our housekeeping team to ensure it doesn't happen again in the future.

10/10 Eccellente

Rob

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 12 nov 2023
Hello Rob,Thank you for taking the time to leave your review. We are glad to hear that you had such an exceptional experience during your stay with us. Our team works hard to ensure all our guests have a memorable stay, and we appreciate your positive feedback. Should you ever return to our city, we would be delighted to host you again.

10/10 Eccellente

Sarah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Overnight
Absolutely gorgeous lobby. Room was very clean and the room we had 2 queen beds and a pull out couch that was excellent for our family.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 28 ott 2023
Hello Sarah,Thank you for your kind words about our lobby and clean rooms! We're thrilled that our accommodations were perfect for your family's needs.

8/10 Buono

Tom

Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 19 ott 2023
Hello Tom,Thank you for your positive feedback! Is there anything I can assist you with during your stay?

10/10 Eccellente

Claudia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Manager, il giorno 26 set 2023
Hello Claudia,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Eccellente

Jason

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was nice, the room and property was almost spotless. Breakfast was very good with many options to choose from.
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 24 set 2023
Hello Jason,Thank you for taking the time to share your comments regarding our staff and breakfast. We hope you will return so that we can provide you an even superior experience.

8/10 Buono

George

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 14 set 2023
Hello George,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 Buono

Yasmin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like the two bedroom suite with living room and kitchen (it has three beds altogether and each one of us space. Breakfast was good too.
Soggiorno di 4 notti a settembre 2023
Risposta di Manager, il giorno 14 set 2023
Hello Yasmin,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our breakfast as well as our room. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Eccellente

Valerie

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was awesome. I will definitely recommend this hotel to family and friends.
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 8 set 2023
Hi Valerie,Thank you for being a guest with us and taking the time to share your experience. We are so happy you enjoyed our clean accommodations and friendly services. Your recommendation is truly appreciated. Looking forward to having you back for a future stay.

6/10 Soddisfacente

Brad

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
Soggiorno di 2 notti a settembre 2023
Risposta di Manager, il giorno 7 set 2023
Hello Brad,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Eccellente

Ruby

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 26 ago 2023
Hello Ruby,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Eccellente

Amy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Convenient location for travel
Risposta di Manager, il giorno 13 ago 2023
Hello Amy,On behalf of our entire staff, we thank you for your business and for your comments regarding our location. We hope you will return so that we can provide you an even superior experience.

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a luglio 2023
Risposta di Manager, il giorno 2 ago 2023
Hello John,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

6/10 Soddisfacente

Terra

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Not what I was expecting.
The property was beautiful. The lobby area had a fireplace and seating area. The woman at the front desk was amazing (due to bad weather, I called prior to checking in and she assured me there would not be a problem with when we arrived). We had a larger room with a living area (2 queen beds and a sofa sleeper). The room in general was very spacious (nothing felt cramped) and it had nice furniture/pictures/decor. Everything was fantastic until we closed the door to our room and I noticed a large, dead cockroach behind the door. I then went into the bathroom and there was a smaller roach crawling up the side of the bathtub. The ceiling in the bathroom was drop tile, and right above the toilet, was a dead cockroach that had gotten trapped under one of the tiles. The bathroom sink either drained extremely slow or was clogged. There were also food crumbs on the living room floor.
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 25 lug 2023
Hello Terra, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 Eccellente

Ryan

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Front desk ladies were dolls just absolutely precious souls and such a delight! They made check in a breeze!
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 23 lug 2023
Hello Ryan,Thank you for sharing this honest review and feedback about our front desk. We hope to see you again to deliver you with a 5 star experience.

8/10 Buono

Sara

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 19 lug 2023
Hello Sara,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.