Ronald!Thank you for taking the time to leave us a review of your recent stay! We are in a great location to walk downtown :) I will be sure to let our staff know that you enjoyed your time here with us! Until next time!!

Thank you, Barbara!We are glad you enjoyed your time here with us! Be sure to come on out and see us again!

Samantha,We do know that having an elevator down can make things a real hassle! Our apologies for the inconvenience on getting your belongings into the building from your parking area! Our historic building site left a unique way for us to keep the buildings together, the elevators, and we tried to make the property as accessible as possible. I went to our website and do not see a free breakfast option listed there. My apologies that there seems to be some confusion with your stay and the perks that come with it. There are a few reservation options that include breakfast for 2 adults, with an up charge per night which provides a 25 coupon for each morning of your stay.Thank you for taking the time to leave a review about your experience here with us. We do our best to ensure our guests have a good time here with us with the least amount of issues possible!

Cherie,Thank you for taking the time to leave a review! We are happy you enjoyed your visit out to see us for Forks, Corks and Kegs! Our Deadwood Mountain Grand Team always strives to make it a great experience for our guests! We look forward to your return!

Thank you, George!! We look forward to your next visit!! I will be sure to let everyone know you enjoyed your stay!

We are so glad you enjoyed your stay with us! Thank you for taking the time to leave us a review! Come on back anytime!

Hey Tracy!! Thank you for leaving a review of your stay with us!! We appreciate knowing that you enjoyed your stay and look forward to seeing you again!

Hello Terri!Thank you so much for taking the time to leave us a review! We are glad we could provide you with a great experience! Come on back to see us anytime!

We do have 2 hotel area smoking spots! One is off the 1st floor hall which takes you to a trail/hillside area that has a smoking area. The other is off the Pool Area deck on the Lobby level! I am sorry no one pointed this out to you! Your room key would work to get you back inside after you step out as well! There are two smoking areas in the Casino area as well!! On your next trip out, we will be sure to show you the smoking areas I've listed!

Stephanie, Thank you for choosing us for your trip into Deadwood! We are so glad you enjoyed your stay here with us, come on back and see us again!

Kristin! Thank you for taking the time to leave us a review! We are so glad you enjoyed your stay! I will be sure to let our staff know that you had a great time! We love what we do and look forward to each visit!

Thank you so much for you10 out of 10 score! We think you are pretty awesome and enjoyed your visit with us! Come on back and join us again anytime!

Hey, John,Thank you for taking the time to leave a review for us. Are there any details you would like to leave with us so we are able to reach your expectations? If it includes the Jack Pot of all Jack Pots.. I don't have that, and if I did, I would retire! We, as a team, do our best to ensure a great stay for all of our guests, so please, feel free to let us know how we can make your return stay, a better one! Thank you for your time!

Hey, Sid!Thank you for that 5 out of 5 score!! Come on back anytime and we will do our best to keep you smiling!!

Hello Rhonda!Thank you for taking the time to leave a review. Is there anything specific that we can address as a team that would make a future stay more of what you were looking for? Please reach out with any issues you may have had so we can address it. Thank you,

Lorrinda,I am truly sorry your stay was a noisy one and that the elevator was part of the problem. A good nights rest is always important! We do have all new mattresses (we are used to getting compliments on them). If you decide to give our property another try, may I suggest requesting to be further from the elevator? That will help with the noise reduction?

Hello Mr. Buckley!We are truly sorry to hear that you will no longer be staying with us! While we do understand your frustrations, as we feel them too! A - We are not too cheap to replace the Elevator parts! B - Finding the required parts and the correct specialist to install them has taken much longer than anyone expected. C - All of us here at the Deadwood Mountain Grand eagerly put our best foot forward to accommodate our guests needs, show them a good time, provide great food, awesome drinks, as well as a fun and Welcoming atmosphere! Handling problems that come our way as efficiently as possible with our Hospitality on our sleeves, is what brings our team together! There are just some things that are out of our control..... And the Elevator is one of those things! The individual with the barking dogs had decided to check out, within 2 hours of arrival, due to continuous barking (even while they were in the room) they brought the dogs due to an in-law's insistence! By offering to let them leave early, without penalties, turned out to be the better option for the majority of our guests. We truly hope that one day you decide to come on back and visit us... and give it another try. Until then, stay warm, drive safe and Happy New Year!

We are so glad you enjoyed our unique building! The transformation of this building was a wonderful addition to our Deadwood community! Being able to build up a piece of history and share it has it's perks. We do get a great variety of travelers in to stay and play! Thank you for taking the time to leave your review.

Hey Raymond!Thanks for the 5 out of 5! We are glad you enjoyed your stay. Come on back and see us again!

We are so glad you enjoyed your stay! There are some great views to take in! Thank you for that 10 out of 10 score!

Kim!! Thank you so much for that 10 out of 10 score! We enjoyed getting to know you and look forward to your next visit here with us!

Thank you, Curtis! We are so glad you enjoyed your stay with us!! Come on back and visit us again.

Hello, Derald,We think you are pretty Neat too! We are happy you enjoyed your stay with us!

Jason!! Thank you so much for the 10 out of 10 score! I will be sure to let all of our staff know that you enjoyed your visit here with us!

Thank you for taking the time to put this awesome score out there for us. Our employees do their best to help our guests enjoy their visit! We appreciate your business and look forward to your next visit!

We are so glad that your overall experience was good! I will be sure to share your feedback with each department manager. I assure you that we will do our best to deliver great customer service, a nice clean room and tasty food on your next visit! The comfy sheets and cozy beds are here and ready to help you relax after a great day out, or in ;)

Karen,We are truly sorry you had such a confusing trip. We do our best at the Front Dest to help customers get their bearings!It can be frustrating when you feel turned around often! I do hope that by the end of your visit you were more comfortable with our property!Thank you for taking the time to leave us a review! I will be sure to address this at our next staff meeting.