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Recensioni per Hotel Waterfall

3.5 out of 5
Hotel Waterfall
A-3 shubham Enclave Main outer ring Rd, Paschim vihar, New Delhi, Delhi N.C.R

Recensioni

6,0
Valutazione di 10 - Eccellente. 5 su 15 recensioni" "
Valutazione di 8 - Buono. 2 su 15 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 15 recensioni" "
Valutazione di 4 - Scarso. 1 su 15 recensioni" "
Valutazione di 2 - Terribile. 6 su 15 recensioni" "

5,4/10

Pulizia

5,8/10

Personale e servizio

6,0/10

Servizi

5,2/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

8/10 Buono

Jainendra kumar

Non mi è piaciuto: Personale e servizio
Staff behaviour not good
Soggiorno di 3 notti a settembre 2023
Risposta di Hotels waterfall , il giorno 8 set 2023
Thanks

10/10 Eccellente

Milind

Soggiorno di 1 notte a settembre 2022
Risposta di WATERFALL, il giorno 6 ott 2022
“Thank you so much for taking the time to leave us this amazing review.”

2/10 Terribile

Faegheh

Soggiorno di 1 notte ad agosto 2022
Risposta di WATERFALL, il giorno 6 ott 2022
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 Terribile

Vijay

Viaggio di coppia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I was denied entry to this hotel saying that they didn’t have any rooms available.
Soggiorno di 1 notte ad agosto 2022
Risposta di WATERFALL, il giorno 6 ott 2022
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Eccellente

Neeraj

Soggiorno di 1 notte a giugno 2022
Risposta di Waterfall , il giorno 5 lug 2022
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know

10/10 Eccellente

Neeta

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Superb and helping staffs.
Soggiorno di 3 notti a giugno 2022
Risposta di Waterfall , il giorno 5 lug 2022
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

8/10 Buono

Gaganpreet Singh

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It was good experience and breakfast was nice. Room was spacious.
Soggiorno di 1 notte ad aprile 2022

2/10 Terribile

Viaggiatore verificato

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We had a quick stop at Delhi for some work and this hotel was the closest to our location. We checked in and inquired about the parking facilities and the breakfast. The parking they said would be available from 9:30 to which we agreed and the breakfast had to start from 7 am next day. The next day there was no breakfast and when inquired they said it would start by 9 am. Also the room was dirty and they didn’t even change the sheets. Wouldn’t recommend the hotel.
Soggiorno di 1 notte a novembre 2020
Risposta di Dupinder , il giorno 1 gen 2021
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about Parking & Breakfast issues It is a pleasure to announce that we will be implementing suretti performance . and much more! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly at [email] if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel!

2/10 Terribile

Lisa-Marie

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a dicembre 2019

10/10 Eccellente

Vikas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a maggio 2019
Risposta di DUPINDERDEEP , il giorno 25 mag 2019
Thanks &Regards

4/10 Scarso

Shashank

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2019
Risposta di Manager, il giorno 30 gen 2019
Thanks & Regards

6/10 Soddisfacente

Michael, Surrey, UK

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
OK Hotel within 45 minutes of central New Delhi
The hotel was OK, room was comfortable and clean. Staff were helpful. Only downside was the hot water was only warm on occasions and the breakfast was OK but didn't match what was stated on the menu.
Soggiorno di 4 notti a ottobre 2017
Risposta di Dupinder, il giorno 12 nov 2017
Thanks for yours valuable inputs , we definetly try to upcome with better services and Hospitality

2/10 Terribile

AJ, USA

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Horrible Hotel
Very bad experience with No-Customer Service. 1. Pre-paid breakfast didn't have many things in menu but they are not sorry for that and will not substitute with anything, unless you ask for it. 2. They messed breakfast order and took almost 1 hour to get correct order but then charged for it because it passed their breakfast time (because of their mistake). 3. Room fan has only off or full speed option. Around 20+ switches/outlets with any mark, so figure out your self what does what. 4. Very poor cleaning. There is not any bed sheet lining...so you use same blanket which other people has used. Not a good feeling. 5. You are literally paying a good money for a dharamshala type accommodation. Their main business is to host parties as a banquet hall. Therefore no attention to guests in the rooms.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very comfortable stay. Great service.
Excellent experience, very comfortable. Great location.

2/10 Terribile

Tejaswini, Mumbai

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Not worth stay One of the bad experiences I had