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Recensioni per Greenwood Inn

2.5 out of 5
Greenwood Inn
9231 E Arapahoe Rd, Greenwood Village, CO

Recensioni

6,8
Valutazione di 10 - Eccellente. 311 su 1000 recensioni" "
Valutazione di 8 - Buono. 237 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 161 su 1000 recensioni" "
Valutazione di 4 - Scarso. 120 su 1000 recensioni" "
Valutazione di 2 - Terribile. 171 su 1000 recensioni" "

6,8/10

Pulizia

7,6/10

Personale e servizio

7,0/10

Servizi

6,6/10

Condizioni e dotazioni della struttura

7,0/10

Ecosostenibilità

Recensioni

2/10 Terribile

Johnny

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had to pack up and leave the hotel due to renovations.
Soggiorno di 3 notti ad aprile 2024
Risposta di Greenwood Inn , il giorno 8 mag 2024
Thank you for taking the time to provide your feedback. We apologize for the issues you experienced during your stay.

4/10 Scarso

Oswaldo

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024
Risposta di Greenwood Inn , il giorno 25 apr 2024
Thank you for taking the time to fill out this survey. We apologize for any issues you may have experienced during your stay.

2/10 Terribile

Unique

Soggiorno di 1 notte a marzo 2024
Risposta di Greenwood Inn , il giorno 25 apr 2024
Thank you for taking the time to fill out this survey. We apologize for any issues may have experienced during your stay.

2/10 Terribile

Kristoffer

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
No hot water, floors in and out of the room were dirty. Trash in room when i got in. Also had a wierd smell too it
Soggiorno di 1 notte a marzo 2024
Risposta di Greenwood Inn , il giorno 5 apr 2024
Thank you for taking the time to provide us with your feedback. We apologize for the inconveniences you experienced during your stay. We will get this passed onto our management and housekeeping staff

2/10 Terribile

Keegan

Viaggio di lavoro
Mi è piaciuto: Servizi
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The place smelled terrible and they were doing construction throughout the stay
Soggiorno di 1 notte a marzo 2024
Risposta di manager, il giorno 25 mar 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

4/10 Scarso

Stephan

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Unfortunately, we had a lot of problems with this place. Open construction at the lobby was worrisome while my kid was around.; The elevator had a subtle but bad smell. The room we had reeked of smoke. The beds were incredibly saggy. The television had a large section of dead pixels. The sheets had holes in them. And they started construction(nailing) at 7AM on the dot about one floor away from us by the sound of it. Clearly this place was abandoned for sometime and as of 3/1/24 this place is not ready for occupancy in my opinion. The staff was incredible, they were nice and responsive. But it really doesn't make up for the rest of the experience, unfortunately.
Soggiorno di 2 notti a marzo 2024
Risposta di manager, il giorno 25 mar 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Eccellente

veronica

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My husband and I stayed here after a concert. The hotel is undergoing a remodel. The only real downside to staying here is the walls are very thin. If you're a sound sleeper, you'll be fine. Otherwise it was rough. I heard very loud drunk people and the sexual activity next door. Again, everything else was great.
Soggiorno di 1 notte a marzo 2024
Risposta di manager, il giorno 25 mar 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

2/10 Terribile

John

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was very rude !!! The whole place was very dirty and nasty there was trash everywhere, people smoking in the hallway and the whole place smells like old cigarettes! I would sleep in my car before i pay money to stay here again
Soggiorno di 2 notti a marzo 2024
Risposta di MANAGER, il giorno 19 mar 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Terribile

Jasmine

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I COULDNT STAY AT THIS HOTEL EVEN IF I WERE PAYED TO.
Soggiorno di 1 notte a marzo 2024
Risposta di MANAGER, il giorno 19 mar 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Terribile

Hannah

Soggiorno di 1 notte a marzo 2024
Risposta di Greenwood Inn , il giorno 5 apr 2024
Thank you for taking the time to fill out this survey. We apologize for any issues you may have experienced during your stay

2/10 Terribile

Yuset

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di MANAGER, il giorno 19 mar 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Eccellente

Kasey

Mi è piaciuto: Personale e servizio e servizi
I want to say the couple of the staff i really enjoyed. Kristie Chana and Jeronimo very friendly great customer service helped me in anyway they could i understand its dirty cus the remodel their doing but these 2 were awesome gave me a great rate went above and beyond for me i give them 10 stars if i could keep up the good work u 2 i would stay wherever you 2 worked at thanks for everything. sincerely Kasey
Soggiorno di 3 notti a gennaio 2024
Risposta di MANAGER, il giorno 25 feb 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

2/10 Terribile

Thomas

Viaggio di lavoro
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The place is very dirty, the carpet looks like something was butchered on it. The internet did not work, and I feel unsafe with extended stay hotels
Soggiorno di 4 notti a febbraio 2024
Risposta di manager, il giorno 24 feb 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Eccellente

Nancy

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super
Soggiorno di 1 notte a febbraio 2024
Risposta di manager, il giorno 21 feb 2024
Thank you for your feedback. We hope to see you again next time

6/10 Soddisfacente

Willie

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
They are going through a remodel. So it was noisy until 9pm at night. Also, I don’t think this is a good area due to the amount of cops that were around
Soggiorno di 1 notte a febbraio 2024
Risposta di MANAGER, il giorno 13 feb 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Terribile

Chelsey

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Risposta di manager, il giorno 12 feb 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Terribile

KENT

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ask for your money back. Take this property off Expedia its dragging down Expedia's brand reputation.
Soggiorno di 1 notte a gennaio 2024
Risposta di manager, il giorno 9 feb 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Terribile

Mark

Viaggio di lavoro
Mi è piaciuto: Pulizia
It was ok a lot of traffic but staff was good
Risposta di MANAGER, il giorno 31 gen 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Terribile

Yvonne

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di MANAGER, il giorno 31 gen 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Eccellente

Michele

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
They are currently remodeling the inside and there is work being done in the complex it is located
Soggiorno di 1 notte a gennaio 2024
Risposta di MANAGER, il giorno 31 gen 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

4/10 Scarso

Molly

Soggiorno di 2 notti a dicembre 2023
Risposta di manager, il giorno 23 gen 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Soddisfacente

Susan

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel was fine for a quick stay. Everything was clean and the location is easy to get to. The WiFi never really worked and no one could figure that out. The heater/air did not work at all. It had no power to it. Fortunately the outside weather was not bad so it was not a problem. I told the desk and they said they did not know it wasn’t working but they must have done they had the window open when I got in the room. It was all good for a short stay and a cheaper price. Would not recommend for any extended time.
Soggiorno di 3 notti a gennaio 2024
Risposta di manager, il giorno 23 gen 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Soddisfacente

Mike

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Hotel advertised free breakfast, but they dont actually provide any breakfast at all. Pictures show a nice clean average type hotel. The lobby is nice. The hall ways are not nice! Trash in the ice machine area, like bags of trash! Halls look to have been started into renovation but never completed. Tape around signs, wall plates laying on floor, but yet not a single worker in sight! The grounds of the hotel are NASTY! Trash and debris everywhere! The room was nice, but had poorly done repairs and renovations. Exposed holes in the drywall, mismatched cusions on the sofa. I guess you get what you pay for! We wont return
Soggiorno di 1 notte a gennaio 2024
Risposta di manager, il giorno 23 gen 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Buono

Chrisanna, Byers

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di manager, il giorno 20 gen 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

2/10 Terribile

Anna

Viaggio con animali domestici, Viaggio di gruppo
Non mi è piaciuto: Pulizia e servizi
The surroundings of the building felt unsafe with a lot of homeless people walking around the property. One of the main entrances was broken into and damage, and did not lock or close so anyway could come in. The walls were unfinished and not painted over. The room had a ton of stains all over the floor. We left because we felt unsafe and it was extremely dirty.
Soggiorno di 1 notte a gennaio 2024
Risposta di manager, il giorno 20 gen 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Eccellente

Jones

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a gennaio 2024
Risposta di manager, il giorno 20 gen 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

2/10 Terribile

Mark

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Dirty
Floor was super dirty, walls were wet and dirty
Soggiorno di 1 notte a gennaio 2024
Risposta di manager, il giorno 14 gen 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Eccellente

Joann

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di manager, il giorno 14 gen 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

8/10 Buono

Samantha

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di manager, il giorno 14 gen 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

2/10 Terribile

Steven

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
You should not have to move rooms 3 times
Was sent to a room where the TV and heart did not work properly. Then moved to another room where that TV did not work properly too. Stayed at this hotel before and was sent to the same room with the same issues
Soggiorno di 1 notte a dicembre 2023
Risposta di manager, il giorno 14 gen 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Never could get the wifi to connect. Overall the room and common areas were clean, but, a good coat of paint to take care of all the wear and tear of the walls, furniture and carpeting are just wore out and needs to be replaced.
Soggiorno di 2 notti a dicembre 2023
Risposta di manager, il giorno 27 dic 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

4/10 Scarso

BRANDON

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a low class motel.
Soggiorno di 2 notti a dicembre 2023
Risposta di manager, il giorno 27 dic 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

4/10 Scarso

Quaron

Soggiorno di 2 notti a dicembre 2023
Risposta di manager, il giorno 27 dic 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Eccellente

Ricky

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di manager, il giorno 27 dic 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia
Soggiorno di 2 notti a dicembre 2023
Risposta di manager, il giorno 27 dic 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Eccellente

Jill

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di manager, il giorno 27 dic 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

6/10 Soddisfacente

jose luis

Soggiorno di 2 notti a dicembre 2023
Risposta di manager, il giorno 14 gen 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

4/10 Scarso

Joseph John

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di manager, il giorno 27 dic 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Eccellente

Steven

Yes
Risposta di manager, il giorno 9 feb 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

4/10 Scarso

PERLA

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
.
Soggiorno di 1 notte a dicembre 2023
Risposta di manager, il giorno 27 dic 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Terribile

Mike

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The carpet in the room looked like it had been puked on over a thousand times, pretty sure this room had been a murder crime seen many times
Soggiorno di 2 notti a dicembre 2023
Risposta di manager, il giorno 27 dic 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2023
Risposta di manager, il giorno 27 dic 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Buono

Betsayda

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a dicembre 2023
Risposta di manager, il giorno 27 dic 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

6/10 Soddisfacente

Thomas

Soggiorno di 1 notte a settembre 2023
Risposta di manager, il giorno 27 dic 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

6/10 Soddisfacente

Ross

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Under Construction
Under Construction right now! You can hear the highway from the room. No Sheets!
Soggiorno di 1 notte a dicembre 2023
Risposta di MANAGER, il giorno 5 dic 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Soddisfacente

Jared

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Booking stated there was breakfast, none was offered or put out. The front desk attendant acted like she had better things to do and snapped at us whenever we spoke. First impression was it was nice, but very quickly was found to be minimally cleaned and no one seemed to really want to be there.
Soggiorno di 1 notte a dicembre 2023
Risposta di manager, il giorno 27 dic 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

2/10 Terribile

Paul

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
We found dirty towels in the room poor room service cleaning stains on bed and room service does not throw trash expect you to throw your own trash
Soggiorno di 2 notti a novembre 2023
Risposta di MANAGER, il giorno 5 dic 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Buono

Eugene

Viaggio di coppia
Pric Price was good. Heater was not good. I had my own heTer
Soggiorno di 1 notte a dicembre 2023
Risposta di manager, il giorno 27 dic 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

8/10 Buono

Eugene

Viaggio di coppia
Mi è piaciuto: Servizi
HeRugs were dirty. Staff wasn't helpful with new towels had to go to the first desk ter wasn't working well.we had our own handy.
Soggiorno di 1 notte a dicembre 2023
Risposta di MANAGER, il giorno 5 dic 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Soddisfacente

Walter

Soggiorno di 1 notte a novembre 2023
Risposta di manager, il giorno 27 dic 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!