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Recensioni per Best Western Detroit Livonia

2.5 out of 5
Best Western Detroit Livonia
16999 S Laurel Park Dr, Livonia, MI

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 423 su 1001 recensioni" "
Valutazione di 8 - Buono. 335 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 107 su 1001 recensioni" "
Valutazione di 4 - Scarso. 70 su 1001 recensioni" "
Valutazione di 2 - Terribile. 66 su 1001 recensioni" "

8,2/10

Pulizia

8,4/10

Personale e servizio

7,8/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Damani

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Dominic great customer service and had great people skills made my stay there everything I looked forward to.
Soggiorno di 3 notti ad aprile 2024
Risposta di Ghaith AL Karakushe, il giorno 1 mag 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Scarso

Richard

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Run down. Cops there every couple of hours, neighbors arguing constantly. Lights in the room broken, very hot in the whole hotel.
Soggiorno di 1 notte ad aprile 2024
Risposta di Ghaith AL Karakushe, il giorno 29 apr 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Eccellente

Donna

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 6 notti ad aprile 2024
Risposta di Ghaith AL Karakushe, il giorno 30 apr 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Shelley

Viaggio con la famiglia
Mi è piaciuto: Servizi
No comments
Soggiorno di 6 notti ad aprile 2024
Risposta di Ghaith AL Karakushe, il giorno 24 apr 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Jonathan, Hamilton

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good 2 day stay. Clean room and breakfast area. Easy to get to.
Soggiorno di 2 notti ad aprile 2024
Risposta di Ghaith AL Karakushe, il giorno 22 apr 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Aloys

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I like how close it is to places to eat and entertainment.
Soggiorno di 1 notte a febbraio 2024
Risposta di Ghaith AL Karakushe, il giorno 16 apr 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Bryan

Mi è piaciuto: Pulizia e personale e servizio
.
Soggiorno di 4 notti a marzo 2024
Risposta di Ghaith AL Karakushe, il giorno 17 apr 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Bryan

.
Soggiorno di 4 notti ad aprile 2024
Risposta di Ghaith AL Karakushe, il giorno 16 apr 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Soddisfacente

Floretta

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia
It was alright! Not extensively! It was clean. The staff was ok! Food wasn't great!
Soggiorno di 2 notti a marzo 2024
Risposta di Ghaith AL Karakushe, il giorno 15 apr 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future

4/10 Scarso

Savanna

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Got a jetted tub suite, and the jets did not work. Systems were down upon check-in, took 50 minutes to check-in.
Risposta di Ghaith AL Karakushe, il giorno 8 apr 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Eccellente

Jennifer

Soggiorno di 1 notte a marzo 2024
Risposta di Ghaith AL Karakushe, il giorno 20 apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback.

10/10 Eccellente

Brenae

Soggiorno di 1 notte a marzo 2024
Risposta di Ghaith AL Karakushe, il giorno 15 apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Nancy, Ann Arbor

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel with clean rooms and an efficient staff. Will visit again
Soggiorno di 1 notte a marzo 2024
Risposta di Ghaith AL Karakushe, il giorno 25 mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Scarso

Christine

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I specifically asked for a room with a bathtub that was close without having to walk very far. They literally put me at the farthest distance being the last room at the farthest end of the longest hallway upstairs. The bathtub faucet did not work. I told them and they said they can switch my room but I already hauled heavy luggage up and was too tired, weak and worn out to move it again without help so needed to soak in the tub and they would not help me move to do so. I had just had cancer surgery and was in pain and they knew all this when I checked in. The sink did not have hot water only cold and their was dirty foot prints on the bathroom floor and hair in the sink and on the toilet. The refrigerator did not work. This room was unacceptable and staff was not helpful knowing my situation and condition and that I was in town for a funeral. This was not acceptable and they did not seem to care when I reported it!
Soggiorno di 1 notte a febbraio 2024
Risposta di Ghaith AL Karakushe, il giorno 16 mar 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Eccellente

Katrice

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
N/A
Soggiorno di 1 notte a marzo 2024
Risposta di Ghaith AL Karakushe, il giorno 16 mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Soddisfacente

Harold

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Friendly staff but the hotel is outdated and has seen better days.
Soggiorno di 1 notte a marzo 2024
Risposta di Ghaith AL Karakushe, il giorno 16 mar 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Eccellente

Ernestine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent stay. It was clean and quiet. I will definitely be staying there each time I am in town.
Soggiorno di 4 notti a marzo 2024
Risposta di Ghaith AL Karakushe, il giorno 14 mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Julia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My babies had fun
Soggiorno di 1 notte a marzo 2024
Risposta di Ghaith AL Karakushe, il giorno 12 mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Scarso

jeffery

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Long walk to get ice and hard to find rooms
Soggiorno di 1 notte a febbraio 2024
Risposta di Ghaith AL Karakushe, il giorno 4 mar 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

4/10 Scarso

Asia

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Loud music, banging on my hotel room's door and hotel room does not look the same as seen online!
Soggiorno di 1 notte a febbraio 2024
Risposta di Ghaith AL Karakushe, il giorno 2 mar 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. The soft music system in the lobby only not around the rooms

10/10 Eccellente

Marcel

Soggiorno di 1 notte a febbraio 2024
Risposta di Ghaith AL Karakushe, il giorno 25 mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Deborah

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Room wasnt as fancy as expected like the leo collection but still nice for the price.jetted tub was nice 👌...front desk lady super friendly...wont be able to comment about the breakfast since i have to check out at 4 am to go to work but overall definitely a place i would go again for the price 😊. Thank you
Soggiorno di 1 notte a febbraio 2024
Risposta di Ghaith AL Karakushe, il giorno 7 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Andreaya

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice property, clean, close to lots of food, and major highways.
Soggiorno di 2 notti a febbraio 2024
Risposta di Ghaith AL Karakushe, il giorno 7 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terribile

Knoisha

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 3 notti a febbraio 2024
Risposta di Ghaith AL Karakushe, il giorno 6 feb 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Eccellente

Peter

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Ghaith AL Karakushe, il giorno 2 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Soddisfacente

Misty

Soggiorno di 1 notte a gennaio 2024
Risposta di Ghaith AL Karakushe, il giorno 29 gen 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

6/10 Soddisfacente

Rolf

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 8 notti a gennaio 2024
Risposta di Ghaith AL Karakushe, il giorno 29 gen 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 Buono

Sheldon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great manager present
Soggiorno di 1 notte a gennaio 2024
Risposta di Ghaith AL Karakushe, il giorno 29 gen 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Scarso

Nicholas

Viaggio di lavoro
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Great price, but you get what you pay for. Stains on head board, and furniture. Peeling paint, repairs needed to walls. Bathroom tub had stains and rust. Overall room felt outdated and dirty.
Soggiorno di 1 notte a gennaio 2024
Risposta di Ghaith AL Karakushe, il giorno 23 gen 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

2/10 Terribile

JESSICA

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I do not recommend...not worth it
The bathrooms were not cleaned fully. Hair in the tub and on the floor that was not mine. I asked for an extra blanket and was told they had none in the entire place. Keep in mind I passed on room cleaning so not sure how they planned to change my bedding. Half the work out equipment does not work. The juice machine for breakfast did not work. The waffles were rocks. The milk was in a pitcher left uncovered in a mini fridge. There was a horrible smell of very strong air freshener to cover up whatever. The beds are hard and you can feel the springs in them. You can tell they don't fully vaccuum the rooms as they had dust and dirt all in the corners. Walkways were not shoveled or salted and when you step through the doors the floor was extremely slippery with no signs or anything put out. Its a lawsuit waiting to happen. I would not recommend....pay the extra $50 or whatever to stay somewhere else....its worth it I wish I had!
Soggiorno di 2 notti a gennaio 2024
Risposta di Ghaith AL Karakushe, il giorno 23 gen 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 Buono

michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2024
Risposta di Ghaith AL Karakushe, il giorno 22 gen 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Byron

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Thank you, Andy
I had a good experience with this hotel best western! Family, friendly, clean, Everything was up to standard! I love the pool 6 feet, the breakfast was good and we love the Jacuzzi room! Thank you. I’ll look forward to my next Stay!!! P.s Andy was really nice and very helpful! Thank you, Andy!!
Soggiorno di 1 notte a gennaio 2024
Risposta di Ghaith AL Karakushe, il giorno 18 gen 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Gavin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
👍
Risposta di Ghaith AL Karakushe, il giorno 6 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Adriana

Soggiorno di 2 notti a gennaio 2024
Risposta di Ghaith AL Karakushe, il giorno 5 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Tavisa

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and nice place to stay
Soggiorno di 1 notte a gennaio 2024
Risposta di Ghaith AL Karakushe, il giorno 15 gen 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Naomi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff is so welcoming and pleasant.
Soggiorno di 2 notti a gennaio 2024
Risposta di Ghaith AL Karakushe, il giorno 15 gen 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Marcel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Every time we go to the Best Western the staff really takes care of us especially the day shift manager
Soggiorno di 1 notte a gennaio 2024
Risposta di Ghaith AL Karakushe, il giorno 10 gen 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Eric

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a gennaio 2024
Risposta di Ghaith AL Karakushe, il giorno 10 gen 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terribile

Enrique José

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pésimo, no lo recomiendo
El hotel estaba súper sucio, el servicio pésimo, la gente que trabaja ahí no tiene la mínima actitud de servicio
Soggiorno di 2 notti a dicembre 2023
Risposta di Ghaith AL Karakushe, il giorno 8 gen 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

2/10 Terribile

Lusa

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
There was fece in the toilet. The bathroom smelled like cigarette smoke. The stink was terrible
Soggiorno di 1 notte a dicembre 2023
Risposta di Ghaith AL Karakushe, il giorno 8 gen 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Eccellente

Marcel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Sometimes we just like to get away and this is where we go
Soggiorno di 5 notti a dicembre 2023
Risposta di Ghaith AL Karakushe, il giorno 10 gen 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Dawn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Ghaith AL Karakushe, il giorno 10 gen 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terribile

Jeffrey V.

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Overcharged me, I caught this at checkout the lazy lady behind the counter that was sleeping said she will correct later never did . I wasted a lot of time on the phone. They admitted their mistake as a computer glitch waiting on refund .Staff Rude and uncaring. Breakfast food was horrible cold, stale, nasty.. room could definitely use some upgrades and repairs water took forever to get warm.
Soggiorno di 6 notti a dicembre 2023
Risposta di Ghaith AL Karakushe, il giorno 2 gen 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

2/10 Terribile

Carley

Room was dirty and toilet wouldn’t flush
Soggiorno di 1 notte a dicembre 2023
Risposta di Ghaith AL Karakushe, il giorno 27 dic 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Ghaith AL Karakushe, il giorno 12 dic 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Shakeer

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was very helpful and friendly
Soggiorno di 1 notte a dicembre 2023
Risposta di Ghaith AL Karakushe, il giorno 11 dic 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Thomas

Mi è piaciuto: Personale e servizio
Maintenance lacking
Room 103. Heater leaking water. Carpet wet. Bathroom tub faucet dripping constantly.
Soggiorno di 1 notte a dicembre 2023
Risposta di Ghaith AL Karakushe, il giorno 5 dic 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Holly

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Very nice staff. Affordable accommodations.
Soggiorno di 1 notte a dicembre 2023
Risposta di Ghaith AL Karakushe, il giorno 5 dic 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Trisha

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Friendly Staff
Staff were great. Check in was easy. Breakfast was a good variety. Coffee was 24 hours. Yay!! Pool was nice and large and was not busy. Overall hotel was a little worn and the heater was touchy, but the staff made up for it. They were fabulous. I would stay again.
Soggiorno di 5 notti a novembre 2023
Risposta di Ghaith AL Karakushe, il giorno 30 nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

ANDREW, Chestnut Hill

Soggiorno di 4 notti a novembre 2023
Risposta di Ghaith AL Karakushe, il giorno 28 nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.