Hall

Recensioni per Hyatt Place Detroit/Livonia

3 out of 5
Hyatt Place Detroit/Livonia
19300 Haggerty Rd, Livonia, MI

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 524 su 1003 recensioni" "
Valutazione di 8 - Buono. 301 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 94 su 1003 recensioni" "
Valutazione di 4 - Scarso. 49 su 1003 recensioni" "
Valutazione di 2 - Terribile. 35 su 1003 recensioni" "

8,8/10

Pulizia

8,8/10

Personale e servizio

7,8/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Paolo

Mi è piaciuto: Pulizia e comfort della camera
pessimo checkin con pessimo carattere
pessima accoglienza al checkin, ho dovuto lottare per farmi cambiare una pessima stanza al piano terra. il resto ok
Soggiorno di 2 notti a giugno 2017

10/10 Eccellente

Jamarina

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
clean and quiet and the Front desk clerk Ms ELLOUT WAS AMAZINGLY NICE GREAT JOB
Soggiorno di 1 notte a marzo 2024

4/10 Scarso

Ramona Victoria William

Viaggio di gruppo
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The. Place had no telephone no microwave but it had ants in bathroom
Soggiorno di 4 notti a maggio 2024
Risposta di Customer Service, il giorno 23 mag 2024
Ramona Victoria William, thank you for your feedback. The team at the hotel always aims to provide a comfortable and enjoyable stay for all guests. Your concerns will be looked into to enhance future guest experiences.

6/10 Soddisfacente

John

Viaggio con famiglia e bambini piccoli
I liked the location and the main entrance. The breakfast was chaos. Could use more options. The beds very firm, small. Room could be a lot cleaner. Front desk was not always there. However the night clerk on 5-17-24 was very helpful and nice.
Soggiorno di 1 notte a maggio 2024
Risposta di Customer Service, il giorno 21 mag 2024
John,Thank you for your feedback. The team is delighted to hear you appreciated the location and the entrance. It is concerning to hear about the breakfast and the room cleanliness. Your comments about the front desk have been noted. We're glad the night clerk was able to assist you and leave a positive impression. Your feedback is invaluable as we strive to improve.

10/10 Eccellente

Marlene

Viaggio di gruppo
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The room was clean and the bed was very comfortable. I enjoyed the extra living room space. Nice area with places to eat close by. Breakfast and parking was a nice addition.
Soggiorno di 2 notti a maggio 2024
Risposta di Customer Service, il giorno 21 mag 2024
Marlene, the team at Hyatt Place Detroit Livonia is thrilled to hear that your stay was enjoyable. It's great to know you appreciated the clean rooms, comfortable bed, and extra living room space. We're also glad you found the nearby dining options convenient and enjoyed the added benefits of breakfast and parking. We're looking forward to welcoming you back soon!

10/10 Eccellente

Eli

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great place to have quick hide out. Only observation is that, breakfast got finished very fast exactly on top of 10am. I think there should be some extra minutes
Soggiorno di 2 notti a maggio 2024
Risposta di Customer Service, il giorno 15 mag 2024
Eli, it's wonderful to hear that you found Hyatt Place Detroit Livonia to be an ideal escape. Your feedback regarding the breakfast timing is noted and will be discussed with our team members. We aim to continuously provide an excellent guest experience and your feedback is invaluable. We hope to welcome you back soon.

8/10 Buono

Theresa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good stay. The only negative I found was the food choices for breakfast. Very limited in selection and amount available for the many people that were eating:/ Staff was mediocre friendly
Soggiorno di 1 notte a maggio 2024
Risposta di Customer Service, il giorno 13 mag 2024
Theresa, it's lovely to hear that you generally had a good stay at Hyatt Place Detroit Livonia. We appreciate you sharing your experience. We are constantly striving to offer a variety of breakfast options and genuinely value your feedback in this regard. In addition, we're committed to ensuring all our colleagues impart a greater level of friendliness. We trust your future stays with us will be even more pleasing.

10/10 Eccellente

Tihira

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Front desk staffing were kind and accommodating. We will book here again!
Soggiorno di 2 notti a maggio 2024
Risposta di Customer Service, il giorno 13 mag 2024
Tihira, it's wonderful to hear that you had a positive experience with our front desk team members at Hyatt Place Detroit Livonia. We're thrilled that their kindness and accommodation had such a positive impact on your stay. We eagerly await your next booking!

8/10 Buono

Sandra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 12 mag 2024
We appreciate you sharing this positive rating, Sandra!The comfort of our guests is important to us so we can't wait to see you back again at Hyatt Place Detroit Livonia. We want to share an even more enjoyable experience with you next time.

10/10 Eccellente

Judy and Jerry

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Always enjoy Hyatt Place. Rooms are consistently clean and comfortable.
Soggiorno di 1 notte a maggio 2024
Risposta di Customer Service, il giorno 9 mag 2024
Judy and Jerry, it warms our hearts to hear that you both had a delightful stay at Hyatt Place Detroit Livonia. We're thrilled that you found our rooms to maintain the consistency in cleanliness and comfort that we always aspire to provide. We thank you for your feedback and look forward to welcoming you back in the near future.

10/10 Eccellente

Juan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything we needed for a quick stay. Breakfast was good!
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 8 mag 2024
Juan, it's wonderful to hear about your satisfactory stay at Hyatt Place Detroit Livonia. Our team always strives to ensure your comfort and convenience, which includes providing an enjoyable breakfast. We're glad to hear that we matched your expectations and we look forward to the opportunity to host you again soon!

8/10 Buono

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I thought for my wife and I was the perfect location. Shopping and eating choices were easy to get to. The Hyatts' customer service was excellent. Our only complaint was the bathroom. It was small and the toilets were extremely short.
Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 6 mag 2024
John, we appreciate your positive remarks about Hyatt Place Detroit Livonia's strategic location and our top-notch customer service. On the other hand, we acknowledge your feedback about the bathroom dimensions and features. Please know, we continuously strive to improve our guest experience, and your notes are crucial to that process. We're looking forward to welcoming you back and hope to exceed your expectations next time.

8/10 Buono

Stavroula

Nice hotel & staff - love that it’s right by restaurants and target
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Abdo

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
It was good plase and clean rooms, but people in the dront desk not quite friendly with qusts and lots of time waiting for someone to come to front desk for us. But over alll very nice place to stay
Soggiorno di 6 notti ad aprile 2024
Risposta di Customer Service, il giorno 1 mag 2024
Abdo, thank you for sharing your experience at Hyatt Place Detroit Livonia. We're delighted to know you enjoyed our well-kept rooms and found our hotel to be an enjoyable place to stay. Regarding your comment about delays at the front desk, we continually aim to improve our guest services and reduce waiting times. Your feedback is invaluable as it helps us enhance our guest experience. We hope to welcome you back in the future.

8/10 Buono

April

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Quite and clean
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 1 mag 2024
April, we are thrilled to read that you experienced a tranquil and immaculate stay at Hyatt Place Detroit Livonia. We look forward to creating more positive moments for you in the future.

6/10 Soddisfacente

Juzar, Jericho

Viaggio di coppia
Did not get the type of room that was paid for
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 30 apr 2024
Juzar, thank you for sharing your experience. It's disappointing to hear that the room type didn't meet your expectations. As a hotel, we strive to meet all our guests' accommodation needs as accurately and timely as possible. We appreciate your patience and encourage you to always bring any concerns to our team members during your stay so that they have an opportunity to rectify the situation immediately.

8/10 Buono

Brian

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Hotel was a good location and quiet.
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 29 apr 2024
Brian, it's great to hear you appreciated the convenience and tranquil setting of Hyatt Place Detroit Livonia. We're delighted your stay was enjoyable and comfortable. Thank you for choosing us and we hope to see you back soon!

8/10 Buono

Navid

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Na
Soggiorno di 5 notti ad aprile 2024
Risposta di Customer Service, il giorno 28 apr 2024
Thank you for taking the time to share your review with us, Navid!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Hyatt Place Detroit Livonia. Thank you and have a wonderful day!

8/10 Buono

Melinda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 28 apr 2024
Thank you for taking the time to leave us a 4/5 rating, Melinda!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Hyatt Place Detroit Livonia.

10/10 Eccellente

David

Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 14 mag 2024
David, thank you for choosing the Hyatt Place Detroit Livonia and leaving a rating. We are thrilled you had a satisfying stay with us. We're looking forward to welcoming you back soon.

2/10 Terribile

Ahmed Mohammed

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 16 apr 2024
Ahmed, we're sorry to hear that your recent experience did not meet your expectations. We value your feedback and we're dedicated to improving all aspects of our guest experience. We hope you will provide us another opportunity to offer a more satisfying visit.

8/10 Buono

Christopher

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like that the hotel is near various restaurants and entertainment venues.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 13 apr 2024
Christopher, it's wonderful to hear that you appreciated Hyatt Place Detroit Livonia's prime location near a variety of dining and entertainment establishments. We hope your stay with us enhanced your overall experience in the area. We are eager to have you as our guest once again in the future.

4/10 Scarso

Virginia

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Non mi è piaciuto: Pulizia e personale e servizio
I had bed bugs and the staff was very standoffish! They need to put that there is a $150 deposit as well in the policies page! I ran out of soap halfway through my stay and the shower curtain didn't work!
Soggiorno di 3 notti ad aprile 2024

6/10 Soddisfacente

Otis

Viaggio con la famiglia
Mi è piaciuto: Pulizia
we requested extra pillows twice and never received them in 4 days
Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 10 apr 2024
Otis, we value your feedback and it's disappointing to hear your request for additional pillows was not met promptly during your stay. We strive to be attentive and responsive to our guests' needs, and it seems we fell short in this regard. Your experience helps us to grow and we thank you for bringing this to our attention. We hope to have another opportunity to serve you better in the future.

8/10 Buono

Melissa

Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 30 apr 2024
Melissa, thank you for your Expedia review. We're delighted to know you had a positive stay at Hyatt Place Detroit Livonia. It's our delight to meet your expectations and we hope to have the opportunity to welcome you back in the near future.

10/10 Eccellente

Branden, Redford

Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 30 apr 2024
Branden, it's great to see your five-star rating of Hyatt Place Detroit Livonia. We're delighted you had a wonderful experience. Our team members hope to welcome you back for another pleasant stay soon.

6/10 Soddisfacente

Jeremy

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 9 apr 2024
Thank you for taking the time to submit this feedback, Jeremy.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

8/10 Buono

Neha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 4 apr 2024
Neha, thank you for your wonderful rating for Hyatt Place Detroit Livonia. The team is pleased to see you had a positive experience. We hope to welcome you back in the near future for an even better stay. Safe travels!

8/10 Buono

Gregory Ambridge Beckman,

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
Staff (especially Aaron) was courteous and helpful, but housekeeping had trouble keeping up with cleaning rooms. Ours wasn't refreshed until 4:30-5:00 PM each day, and the last day was missed entirely.
Soggiorno di 4 notti a marzo 2024
Risposta di Customer Service, il giorno 3 apr 2024
Gregory, it's always great to hear that guests like yourself have had pleasant interactions with our team members, like Aaron. We acknowledge your comments about our housekeeping services and assure you that we always strive to exceed guest expectations. We understand the importance of a well-maintained room, returned in a timely manner each day for the comfort of our guests. We value your feedback and will certainly use it to refine our operations. The Hyatt Place Detroit Livonia team looks forward to providing a seamless experience on your next visit.

8/10 Buono

Christopher

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The hotel had a modern look which I like. The staff were very nice and helpful. The complimentary breakfast had a nice variety. Some things could have been better. There was a few spots on the carpet in my room that looked liked old gum that never came out. The bathroom layout was weird because the door barely closed due to the toilet being very close to the door.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 31 mar 2024
Christopher, we're delighted you enjoyed our up-to-date hotel style and quality service provided by our team members during your stay at Hyatt Place Detroit Livonia. We're happy to know that our complimentary breakfast was to your liking. Your feedback is essential, and we take note of your observations regarding the room's condition and unusual bathroom layout. We ensure all our guests have an enjoyable experience, and we hope to host you again in the near future for an even better experience.

8/10 Buono

johnny

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
thank you
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 30 mar 2024
Thanks for the 4/5 rating, Johnny!We're happy you had such a lovely stay at Hyatt Place Detroit Livonia! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 Eccellente

Dawn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice big room. Very comfortable bed. Quiet location. Would stay here again.
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 30 mar 2024
Dawn, it's fantastic to hear you enjoyed your stay at Hyatt Place Detroit Livonia. We're delighted you appreciated our spacious rooms and comfortable beds in a serene setting. Your warm endorsement means a lot to us. We eagerly await your next visit!

10/10 Eccellente

Donald Charles

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 29 mar 2024
Donald Charles, we are thrilled to hear about your positive experience at Hyatt Place Detroit Livonia. Our team is consistently dedicated to providing an excellent stay and we're ecstatic that you felt that! We eagerly anticipate your next stay.

10/10 Eccellente

Vicki

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great as always
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 26 mar 2024
Vicki, we're thrilled to hear you enjoyed your stay at Hyatt Place Detroit Livonia as usual. Thank you for your support and we look forward to welcoming you back.

8/10 Buono

Sheldon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Spacious rooms .. near alot of restaurants
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 26 mar 2024
Sheldon, thank you for your feedback. It's great to hear you appreciated the room size at Hyatt Place Detroit Livonia. Isn't it wonderful to have a variety of dining options nearby? We hope to welcome you back soon.

10/10 Eccellente

Tyra

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 15 apr 2024
Thank you for sharing your perfect rating with us, Tyra!It's wonderful to see how much you appreciated your time at Hyatt Place Detroit Livonia! We want everyone to feel right at home at Hyatt Place Detroit Livonia. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Eccellente

Laura

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Enjoyed the accommodations and the area
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 25 mar 2024
Laura, it's wonderful to hear that you enjoyed your stay at the Hyatt Place Detroit Livonia. We are pleased that the accommodations and surrounding area were to your liking. We strive to provide an exceptional experience and we are glad we lived up to your expectations. We truly appreciate your feedback and look forward to welcoming you back in the future.

6/10 Soddisfacente

Taylor, Monroeville

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
This property does not have a active pool. And they sent me to lifetime fitness to use their facility for their pool. They said that the Hyatt guest we're not welcome during the weekends F-Sun. So, I wasted my money because I only bought it so we could go swimming.
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 23 mar 2024
Taylor, it appears that there were some challenges regarding pool access during your stay. While the pool situation is typically well received, it's unfortunate to hear that it didn't meet your expectations. However, the experience you've described certainly doesn't align with our usual high standards of service and guest satisfaction. We strive to ensure each guest's enjoyment and are currently working on ways to enhance our pool service offerings. It is our goal to provide accommodations that suit each guest's needs, and we hope to have the opportunity to better serve you in the future.

10/10 Eccellente

Chrishaun, Royse City

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Enjoyed my stay
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 21 mar 2024
Chrishaun, it's genuinely fulfilling to know you had an enjoyable experience at Hyatt Place Detroit Livonia. We can't wait to welcome you for another pleasant stay.

8/10 Buono

Onaala

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff was friendly and helpful! Shower needed fixing
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 15 mar 2024
Onaala, it's great to know that you appreciated the friendliness and helpfulness of our team members at Hyatt Place Detroit Livonia. We understand that there may have been an issue with your shower. Please rest assured that we're committed to ensuring our facilities are pristine and fully functional. We hope to see you again soon under even better circumstances.

10/10 Eccellente

Heather

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 13 mar 2024
Heather, thank you for choosing Hyatt Place Detroit Livonia. It's wonderful to see you enjoyed your stay with us. We value your feedback and look forward to your return visit.

4/10 Scarso

Patricia

Viaggio di coppia
Non mi è piaciuto: Personale e servizio
The property was convenient to where I was visiting. I did not like the fact that I had to pay one hundred dollars (which they have not refunded yet) for a damage deposit. Also, they did not have anyone to clean the rooms on Saturday and had no towels to replenish the soiled ones. I was told that they were short on staff. I expected better from my stay there and I want my damage deposit returned. It has been close to a month since my visit. I would not stay there again.
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 5 mar 2024
Hello Patricia,Thank you for your feedback regarding your stay. All additional authorizations are released upon check-out and timeframe is dependent upon the banking institution. Please reach out to the property management team to assist with the release if it has not cleared on your end. Thank you again for your feedback.

8/10 Buono

Hidefumi, Miyoshi

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 11 notti a febbraio 2024
Risposta di Customer Service, il giorno 18 apr 2024
Hidefumi, thank you for choosing Hyatt Place Detroit Livonia and for taking the time to provide a rating. It's great to see you had a good experience with us. We hope to have the opportunity to welcome you back on your future travels.

10/10 Eccellente

David

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, great location and friendly staff
Soggiorno di 5 notti a gennaio 2024
Risposta di Customer Service, il giorno 28 feb 2024
David, we're thrilled to know that you appreciated the cleanliness and convenient location of Hyatt Place Detroit Livonia. It's a delight to hear that our team members were able to provide you a friendly experience. We can't wait to welcome you back soon.

10/10 Eccellente

Ping, South Bend

Soggiorno di 3 notti a febbraio 2024
Risposta di Customer Service, il giorno 21 mar 2024
Ping, it's fantastic to hear that you had an exceptional experience at Hyatt Place Detroit Livonia. We're delighted that our effort to provide first-rate services has worked in our favor. We appreciate your rating and look forward to serving you again in the future.

10/10 Eccellente

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 15 feb 2024
Thank you for the wonderful rating, Michael!We're thrilled to see how much you enjoyed staying at Hyatt Place Detroit Livonia. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 Eccellente

Bradley

Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 15 feb 2024
Bradley, it's great to see your perfect score for Hyatt Place Detroit Livonia. We trust this means you enjoyed your stay thoroughly. We appreciate your rating and hope to welcome you back in the near future.

10/10 Eccellente

Luke

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice place and affordable will be going back
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 12 feb 2024
Luke, thank you for taking the time to share your positive experience at Hyatt Place Detroit Livonia. We're thrilled to hear that you found our hotel to be a nice and value-conscious choice, and are excited at the prospect of welcoming you back in the future.

4/10 Scarso

Amanda

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi
Run down and dirty. Shower is awful. Staff is alright. Had to pay $20 extra to check in an hour and a half earlier then check in time
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 11 feb 2024
Amanda, we appreciate your feedback regarding your recent stay. It's unfortunate to hear that certain aspects, including cleanliness and the shower condition, didn't meet your expectations. Rest assured, our team takes these concerns very seriously and is always looking to improve. Regarding the early check-in fee, this is a common hotel practice to ensure rooms are properly prepared for guests' arrival. We understand your sentiments and genuinely hope you give us another chance to make a better impression in the future.

10/10 Eccellente

Vicki

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Employee were helpful, friendly and smiling. Check in was smooth and fast. Room was clean. Breakfast was yummy.
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 6 feb 2024
Vicki, thank you for sharing your excellent experience at Hyatt Place Detroit Livonia. It's delightful to hear that our team members provided helpful and cheerful service, enhancing your smooth check-in and comfortable stay. We are glad that you enjoyed our meticulously cleaned rooms and delectable breakfast. We eagerly look forward to your return visit.