Esterni

Recensioni per Royal Park Hotel

4 out of 5
Royal Park Hotel
600 E University Drive, Rochester, MI

Recensioni

9,4

Eccezionale

Valutazione di 10 - Eccellente. 757 su 1006 recensioni" "
Valutazione di 8 - Buono. 159 su 1006 recensioni" "
Valutazione di 6 - Soddisfacente. 58 su 1006 recensioni" "
Valutazione di 4 - Scarso. 19 su 1006 recensioni" "
Valutazione di 2 - Terribile. 13 su 1006 recensioni" "

9,6/10

Pulizia

9,4/10

Personale e servizio

8,8/10

Servizi

9,6/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

2/10 Terribile

Jason

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio e servizi
We were given drink tokens at check in to use at the on site bar. When we got to the half full bar for dinner and drinks, the hostess looked me up and down before smuggly saying “We don’t serve walk-ins.”. My wife and I were dressed casually (jeans and a t-shirt), but so were several of the patrons seated at the bar. So I’m guessing it wasn’t a dress policy. I was later told that the bar/restaurant is sometimes reservation only during peak hours. If that was the case, the hostess’s method was a terrible way to tell a guest of her hotel about that policy. Definitely won’t be back.
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Linda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I did not like the restaurant.
Soggiorno di 7 notti ad aprile 2024
Risposta di General Manager, il giorno 2 mag 2024
Dear Linda,From all of us at Royal Park Hotel, thank you for your review. We appreciate your feedback about the restaurant, and we hope you enjoyed the rest of your stay with us. We would love to host you again in the future. Sincerely,Michael ZornGeneral Manager

10/10 Eccellente

Barbra

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We were able to go on a bike ride on the local trail. Also hotel gym was great!
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 1 mag 2024
Dear Barbra, We're delighted you had the chance to explore the local bike trail and enjoyed our hotel amenities! Thank you for sharing your experience with us. We look forward to welcoming you back for another fantastic stay.Sincerely,Michael ZornGeneral Manager

10/10 Eccellente

Anthony

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We valued the friendly atmosphere, the cleanliness, and the quiet, competent service.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 23 apr 2024
Dear Anthony,With so many hotels to choose from, we are honored you opted for Royal Park Hotel. Providing an enjoyable experience is our goal. It's great to hear you found our accommodations to be clean and comfortable. We hope to see you again. Sincerely,Michael ZornGeneral Manager

10/10 Eccellente

Heather

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We love staying at Royal Park.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 15 apr 2024
Dear Heather,We love having you stay with us! It's always a thrill to welcome back a valued guest. Thank you for your kind review and perfect rating, and we look forward to your return!Sincerely,Michael ZornGeneral Manager

10/10 Eccellente

Robert

Very nice hotel
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 10 apr 2024
Dear Robert,Thank you for choosing to stay with us and for providing your five-star review! We are thrilled that you enjoyed your visit and found our hotel to meet your expectations. It was a pleasure to host you and we look forward to welcoming you back to Royal Park Hotel.Sincerely,Michael ZornGeneral Manager

4/10 Scarso

Kimberly Cole Williams

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I paid extra for a balcony and as I opened the elevator men were ripping up carpet painting and on ladders and scaffolding, right at the elevator. The smell was strong and chemical. At 8 am I heard buzz saws in the hallways. Not a 5 star experience. It would have been nice if they would have told us prior to booking that they were under construction. Maybe put us in a different area. Possibly discount the stay? I’ve stayed here many times. I wasn’t happy about the smell or noise.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 5 apr 2024
Dear Kimberly,We're grateful to have had the opportunity to welcome you back to our hotel. It's disappointing to learn we fell short of your expectations with certain elements of your recent stay. Rest assured, our team will discuss your helpful feedback as we continue to work hard to deliver enjoyable stays to our guests. We hope to have a chance to regain your confidence. Sincerely,Michael ZornGeneral Manager

10/10 Eccellente

Jill

A
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 2 apr 2024
Dear Jill,Thank you for your review and for giving us a perfect rating! We're thrilled you thoroughly enjoyed your experience, and we hope you return to Royal Park Hotel soon.Sincerely,Michael ZornGeneral Manager

10/10 Eccellente

Gretchen

Mi è piaciuto: Pulizia, personale e servizio, servizi
A beautiful, gracious property in the suburbs of Detroit with stand out amenities and a superb staff. Highly recommend!
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 30 mar 2024
Dear Gretchen,Thank you for the kind review and recommendation! We're glad our beautiful property, friendly staff, and many amenities helped make your visit memorable. The next time you're in the area, please come see us again.Sincerely,Michael ZornGeneral Manager

10/10 Eccellente

Elizabeth A.

Soggiorno di 1 notte a marzo 2024
Risposta di SocialTeam, il giorno 23 apr 2024
Thank you Elizabeth A. for the 5 stars!!

10/10 Eccellente

Benjamin

Soggiorno di 1 notte a marzo 2024
Risposta di SocialTeam, il giorno 23 apr 2024
Thank you Benjamin for the 5 Star rating!

10/10 Eccellente

Maryclaire

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I love The Royal Park Hotel. I look for reasons to come to Northern Detroit, just so I can stay there!
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 27 mar 2024
Dear Maryclaire,We are simply thrilled to read your kind words in your review of Royal Park Hotel. Our goal is to provide the best possible service and delighted to hear that we accomplished that. We look forward to hosting you again on your next visit!Sincerely,Michael ZornGeneral Manager

10/10 Eccellente

Anthony

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The Royal Park Hotel was excellent. We were in the area for the passing away of a brother, Everything about our stay made the trip as painless as possible.
Soggiorno di 3 notti a febbraio 2024
Risposta di General Manager, il giorno 25 feb 2024
Dear Anthony,Thank you for leaving us a perfect rating. We are honored that we earned all the stars for your recent stay with us. It pains us to hear of your brother, and we share our condolences with you and your family. We are glad that we made a positive impact on your experience. It was a pleasure to have had you as a guest, and we look forward to welcoming you back. Sincerely,Michael ZornGeneral Manager

8/10 Buono

Nikola

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The room and accommodations were really nice. Only complaint I have is when I got to the bathroom, I am unsure if it was cleaned. There was fecal matter still in the toilet when I first checked in
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 21 feb 2024
Dear Nikola,Thank you for choosing to stay at Royal Park Hotel. We're glad you enjoyed our elegant accommodations. However, we regret that our bathroom didn't meet your expectations for cleanliness, and we'll ensure that our housekeeping team thoroughly cleans accommodations before occupancy. We appreciate your thoughtful input and hope you'll return.Sincerely,Michael ZornGeneral Manager

10/10 Eccellente

Jared

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hi Cat great stay awesome hotel very clean very professional
Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager , il giorno 6 feb 2024
Dear Jared,Thanks so much for your kind review of Royal Park Hotel! We're delighted you enjoyed your stay. Please come back and see us anytime; we'd be honored to host you again. Safe travels.Sincerely,Michael ZornGeneral Manager

10/10 Eccellente

Gjovan, Bronx

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice and spacious hotel. Friendly staff
Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager, il giorno 1 feb 2024
Dear Gjovan,Thank you so much for taking the time to share your thoughts with us. We work hard to meet expectations like yours, and we’re happy to hear our hospitable team and lovely facility hit the mark for you. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Sincerely,Michael ZornGeneral Manager

10/10 Eccellente

Robb

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Social Team at Royal Park Hotel, il giorno 5 mar 2024
Thank you, Robb, for the great review. We hope to welcome you back again soon.

10/10 Eccellente

James

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great stay and met our expectation! Will stay again!
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 30 gen 2024
Dear James,It's thrilling to hear that your stay at Royal Park Hotel met your expectations and that you had a great experience. We look forward to welcoming you back for another enjoyable visit. Sincerely,Michael ZornGeneral Manager

8/10 Buono

SANG SUN

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
커피 포트 없음. 욕조 배수구 막힘 there was not coffeepot or tea kettle in the room. Drain of bathtub was bad.
Soggiorno di 4 notti a gennaio 2024
Risposta di Social Team at Royal Park Hotel, il giorno 29 mar 2024
Thank you Sang Sun for your honest review. We have taken note of your feedback and the appropriate departments have been notified to repair the bathtub. We are always looking for ways to improve!

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful spot
Soggiorno di 3 notti a gennaio 2024
Risposta di General Manager, il giorno 25 gen 2024
Dear Michael, It was a delight to welcome you to Royal Park Hotel during your recent visit. We're pleased to know you thoroughly enjoyed our beautiful property during your stay. Thank you for your five-star rating, and we look forward to welcoming you back again soon!Sincerely,Michael ZornGeneral Manager

10/10 Eccellente

Janice

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place to stay !
Staff is very professional, friendly, knowledgeable and accommodating! The room was clean and comfortable. I would highly recommend this to others and will happily stay here again.
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 23 gen 2024
Dear Janice,What a fantastic review! We are pleased your visit was as expected and that our friendly team could provide for your travel needs. Thank you for complimenting our comfortable accommodations at Royal Park Hotel as well. We appreciate your kind words and cannot wait to see you again soon!Sincerely,Michael ZornGeneral Manager

10/10 Eccellente

Bradley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great time
Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager, il giorno 22 gen 2024
Dear Bradley,We are happy you had a great time at Royal Park Hotel! Thank you for being our guest and taking the time to gift us a five-star rating. Hopefully, you will return soon!Sincerely,Michael ZornGeneral Manager

10/10 Eccellente

Donald

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Social Team at Royal Park Hotel, il giorno 5 mar 2024
Thank you, Donald, for taking the time to share your experience. We are glad you enjoyed your stay and look forward to welcoming you back.

10/10 Eccellente

Daniel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean and fancy
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 22 gen 2024
Dear Daniel,Thank you for choosing Royal Park Hotel. Our team strives to provide a top-notch experience, and we are delighted that you found our establishment well-maintained. Your review is appreciated, and we can't wait to welcome you again.Sincerely,Michael ZornGeneral Manager

6/10 Soddisfacente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Expedia, my wife could not check in to the RPH. I was not present so we were not able to use your service. Last time I will, get your info together. And RPH for a five star place the minimal savings with Expedia, and not letting my wife check in your kidding right. Ladies at the desk I told were nice but Mgr. Should have just let her check in with or with out a discount. But Expedia get it together.
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 22 gen 2024
Dear Michael,While we thank you for being our guest and sharing your feedback, we are sorry you had concerns with the third-party booking. Please know that for our guests' safety, proper identification is always required when checking in. We would like to review your stay further and hope you'll reach out to us offline. We hope that otherwise you enjoyed your visit and will join us again on future trips to the area.Sincerely,Michael ZornGeneral Manager

6/10 Soddisfacente

Traci

Viaggio di coppia
Non mi è piaciuto: Servizi
Soggiorno di 1 notte a gennaio 2024
Risposta di Social Team at Royal Park Hotel, il giorno 5 mar 2024
Thank you, Traci, for taking the time to share your experience with us. We are sorry to hear your stay did not live up to your expectations. We hope you will give us another opportunity to welcome you back in the future.

10/10 Eccellente

nancy

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our power went out and we needed a hotel that allows dogs. We had a lovely stay and staff was very accommodating.
Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager, il giorno 19 gen 2024
Dear Nancy,Thank you for trusting Royal Park Hotel with your recent lodging needs. While we're sorry that your power went out at home, we're happy that we were able to welcome you and your dogs and that you all had an enjoyable experience. It's also terrific that the attentive service our team provided impressed you. We're grateful for your positive review, and we hope to have the pleasure of your company on another occasion.Sincerely,Michael ZornGeneral Manager

10/10 Eccellente

Olya

Soggiorno di 1 notte a gennaio 2024
Risposta di Social Team at Royal Park Hotel, il giorno 5 mar 2024
Thank you, Olya, for the great rating! We look forward to welcoming you back again soon.

10/10 Eccellente

Glenn

Soggiorno di 3 notti a gennaio 2024
Risposta di Social Team at Royal Park Hotel, il giorno 5 mar 2024
Thank you, Glenn, for the great review. We are delighted to hear you enjoyed your stay, and we look forward to welcoming you back again soon.

8/10 Buono

Thomas

Mi è piaciuto: Pulizia
Our 50th anniversary
The hotel was immaculate-clean. It was raining when we arrive and there was no valet or porter to take our luggage. We were cordially greeted and welcomed. Check-in was pleasant and prompt. We were offered an upgrade, but declined. The greeter made dinner reservations for us as it was our 50th anniversary. There were all of the necessities in our room except a coffee maker. The bathroom and shower are was updated. Not much to do in the hotel, but eat and sleep. I was expecting more. The library was cool and drafty. This is where the coffee is provided for guests in the morning.
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 13 gen 2024
Dear Thomas,Thank you for celebrating your anniversary with us! We were happy to make dinner reservations for you and glad our attention to cleanliness impressed you. It's unfortunate the library and onsite activities were not what you expected. We'll keep your comments in mind, and we hope to see you again soon.Sincerely,Michael ZornGeneral Manager

10/10 Eccellente

Thomas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Social Team at Royal Park Hotel, il giorno 5 mar 2024
Thank you, Thomas, for the excellent rating! We are happy to hear you enjoyed your stay and look forward to seeing you again soon.

10/10 Eccellente

clare

Viaggio di coppia
Soggiorno di 1 notte a gennaio 2024
Risposta di Social Team at Royal Park Hotel, il giorno 5 mar 2024
Thank you, Clare, for the excellent rating. We are delighted to hear you enjoyed your stay! We look forward to welcoming you back in the future.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent! Luxurious
The stay was excellent. We really enjoyed the room, the comfort of the beds, the temperature was perfect. The staff was friendly.
Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager, il giorno 9 gen 2024
Thank you for spending two nights at Royal Park Hotel. It's fantastic that our comfortable accommodations and friendly service created an excellent experience. Come back soon!Sincerely,Michael ZornGeneral Manager

10/10 Eccellente

david

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Old school
Nice clean place, close to everything I have interest in, great customer service, Old School
Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager, il giorno 9 gen 2024
Dear David,Exceptional is a word we love to hear! We're thrilled our hospitable team and high standards of cleanliness left a memorable impression on you. Additionally, location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests! Thank you for your great review, and we hope you return soon.Sincerely,Michael ZornGeneral Manager

2/10 Terribile

Max

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Disappointed
Restaurant manager assured us that the food would be safe for celiac kids. It was far from it and the service staff had no idea about the dangers of a mistake. $60 breakfast was a nightmare. Bed was hard as a rock. Front desk staff was not helping when trying to discuss a night refund and then the manager of the hotel denied my request for a one night refund. They forced me to pay for a night we could no longer stay for. Overall very disappointed because the hotel came highly recommended. I will not be staying here again.
Soggiorno di 3 notti a dicembre 2023
Risposta di General Manager, il giorno 9 gen 2024
Dear Max,Thank you for taking the time to share your valuable feedback. Please know when booking through a third party we encourage guests to reach out to the site they use to make their reservations as they have more access to your billing information with regard to a refund. We take the safety of our guests very seriously and will be thoroughly speaking with our food and beverage team. We would be happy to speak with you offline so that we can better assist you. Thank you for your comments and concerns, they help us improve our guest experience, and we wish you pleasant onward travels. Sincerely,Michael ZornGeneral Manager

10/10 Eccellente

Jon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great experience!
Risposta di Social Team at Royal Park Hotel, il giorno 5 mar 2024
Thank you, Jon, for the five-star rating! We are happy to hear you enjoyed your stay with us, and we look forward to welcoming you back again soon.

6/10 Soddisfacente

Susan

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
Soggiorno di 5 notti a dicembre 2023

8/10 Buono

Norma

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
New Year’s
The desk staff was friendly and helpful. Our only negative comment was lack of a bell hop. We were told it was “unfortunate planning” that valet service was unavailable on Mondays. We had valeted our car the day before and unable to locate where it was parked. Desk staff had to step in.
Soggiorno di 1 notte a dicembre 2023
Risposta di Lauren, il giorno 6 gen 2024
Norma - Thank you for your feedback on your last stay with us. I apologize for the shortcomings experienced during your stay but am happy to hear that our desk staff was ultimately able to assist. We look forward to the opportunity to host you again soon!

10/10 Eccellente

todd

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
pleasant recommended place to stay
Got a room away from the elevator. Quiet and you cannot hear the noises outside unless you are near the dumpster. then you cannot sleep in too late. need card key for elevator access. Parking was close to the building. very friendly staff. Close to where i needed to be and nothing else really around. I think the restaurant was even open christmas day as when we got back in the hotel we saw activity in there. rooms are older from the original days but clean. one bizarre thing is the shower head is so high up , a 9 ft person would be needed to adjust it but they installed a 2nd adjustable wand so you have 2 spray heads. Just a weird setup. tond of lighting and towels in the bathroom. Toilet is very low to the ground. plenty of closet space. fridge almost freezes things.
Soggiorno di 2 notti a dicembre 2023
Risposta di General Manager, il giorno 9 gen 2024
Dear Todd,Exceptional is a word we love to hear! Thank you so much for your kind words about our hospitable team and for mentioning our convenient parking situation. Hopefully, you took full advantage of our great location, and we appreciate you highlighting it to your fellow travelers. Your feedback regarding our accommodations will be shared internally for further consideration, as we are always seeking new ways to improve our facilities and the services we offer our guests. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Sincerely,Michael ZornGeneral Manager

10/10 Eccellente

Eileen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
.
Soggiorno di 1 notte a dicembre 2023
Risposta di Lauren, il giorno 6 gen 2024
Thank you for the great rating Eileen!

10/10 Eccellente

Shannon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A great place for a staycation
First-Class accommodations all the way around. Food was fantastic, decorations were elaborate, our room was great…We will definitely be back in the future.
Soggiorno di 1 notte a dicembre 2023
Risposta di Social Team at Royal Park Hotel, il giorno 5 mar 2024
Shannon, we are glad you enjoyed your stay with us, including our Park 600 restaurant. We will be sure to pass along your kind words to our team. We look forward to welcoming you back!

10/10 Eccellente

Kathleen

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Treat yourself, we did!
What a perfect place to rock in the new year with friends. From the beautifully decorated lobby, to the comfortable rooms and service with a smile…a good time was had by all.
Soggiorno di 1 notte a dicembre 2023
Risposta di Lauren, il giorno 6 gen 2024
Happy New Year Kathleen! Thank you for the awesome rating, we are so glad you chose the Royal Park Hotel to celebrate with!

10/10 Eccellente

Heather

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We love staying at the Royal Park Hotel. It would be the perfect hotel if you added spa/pool amenities : )
Soggiorno di 7 notti a dicembre 2023
Risposta di Lauren, il giorno 6 gen 2024
So glad you enjoyed yourself Heather, thank you for the great feedback!

6/10 Soddisfacente

Allison

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Scott

Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Thomas, Surf City

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent as always! Keep up the great work, Staff!
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 28 dic 2023
Dear Thomas,We are honored to have you as a loyal guest at Royal Park Hotel and delighted you continue to be impressed with all we have to offer. Thank you for highlighting our amazing team. They will be thrilled to see your lovely five-star review and we look forward to welcoming you back again soon.Sincerely,Michael ZornGeneral Manager

10/10 Eccellente

Charles

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I would like to see hall carpets worked on. They are in bad shape. The rooms are starting to show some wear. I have gotten to know a number of the bar and restaurant staff and I look forward to seeing them on each visit.
Soggiorno di 3 notti a dicembre 2023
Risposta di General Manager, il giorno 28 dic 2023
Dear Charles,It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at Royal Park Hotel once again! We're delighted our dedicated team is a contributing factor to your return, and we appreciate you mentioning them to your fellow travelers. Your feedback regarding where we can look next to improve is greatly appreciated and will be shared internally for further consideration. Thank you for your perfect rating, and we look forward to your next visit!Sincerely,Michael ZornGeneral Manager

10/10 Eccellente

Brittany

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Book now!!!
Everything was beautiful during the holidays Christmas light show downtown in walking distance. I was very impressed
Soggiorno di 2 notti a dicembre 2023
Risposta di General Manager, il giorno 28 dic 2023
Dear Brittany,Thank you for choosing Royal Park Hotel and sharing such a delightful review. We're thrilled to hear that our beautiful property and superb location made for an excellent stay. Having you as a guest was a pleasure, and please come back soon.Sincerely,Michael ZornGeneral Manager

10/10 Eccellente

Audra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a dicembre 2023

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023