Absolutely terrible experience. Booked a park
And fly with a late check out. Waited over an hour for the shuttle even after calling several times. Kept being told wait 5 minutes. Was told to wait at the departure doors but shuttle left full after picking up at the arrival doors. Then they forgot about our late check out and called the on and knocked on the door before 12 asking why we didn’t check out. Notes were on the reservation confirming late check out. When we tried to explain our concerns to the front desk staff they were rude and dismissive. Never again.