Dear Deividas,Greetings from Rixos The Palm.We appreciate your feedback and hope to see you again soonest.

Dear Alheid, We appreciate your kind feedback and looking forward to your next visit! In regards of beach club, it will be operating again soon as well. Warmest regards, Hotel Management

Signora / Signor , Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Rixos The Palm Dubai. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, le porgiamo cordiali saluti. Mohamed Khalifa Guest Relations team

Gentile cliente, Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto. Cordiali saluti, Elis Seval Guest Relations Manager

Dear Guest, Thank you very much for having stayed with us and for taking time to share your experience. We are deeply sorry for all the inconveniences you faced and we will take all of your remarks into consideration for our further service improvement. It was a pleasure for us to have you as a guest and we are looking forward to welcoming you back. Best regards, David POHL Operation & Guest Relations Manager

Dear Guest, Thank you very much for having stayed with us and for taking time to share your experience. We are deeply sorry for all the inconveniences you faced and we will take all of your remarks into consideration for our further service improvement. It was a pleasure for us to have you as a guest and we are looking forward to welcoming you back. Best regards, David POHL Operation & Guest Relations Manager

Dear our valued guest! Thank you very much for having stayed with us and for taking time to write such a nice and detailed feedback about our hotel. We are glad to know that you have enjoyed your stay and we greatly appreciate all of your remarks and will take them all into consideration. It was a pleasure for us to have you as a guest and we are looking forward to seeing you again. Sincerely Guest Relations Team

Grazie mille per aver visitato il nostro hotel e per aver dedicato del tempo a condividere la tua esperienza. Gentilmente accetta le nostre scuse per l'equivoco che si è verificato e per gli inconvenienti che potrebbe causare. Non vediamo l'ora di rivederti e speriamo che la tua prossima visita sia impeccabile e memorabile. Cordiali saluti

Dear Reinhard,Thank you for the perfect rating! We're thrilled to hear you enjoyed your stay with us. Looking forward to welcoming you back soon.Best regards,

Dear Yavuz,Thank you for taking the time to share your wonderful experience at Rixos The Palm Dubai. We are thrilled to hear that your stay with us was nothing short of luxurious, and that you were able to fully enjoy the exceptional culinary offerings, the stunning views of the Arabian Gulf and Dubai skyline, and the high level of cleanliness throughout our hotel.It's particularly gratifying to know that our team, led by Manager Mustafa and Assistant Hakan, provided you with impeccable service. Our staff is dedicated to ensuring every guest feels thoroughly looked after, and recognition of their efforts is always appreciated.We understand the importance of making families feel welcome and at home, and we're glad that our early check-in accommodations for guests with young children added comfort to your stay. At Rixos The Palm Dubai, we strive to set the bar high for luxury hospitality, and your feedback affirms that we are moving in the right direction.Thank you once again for choosing Rixos The Palm Dubai for your stay. We look forward to welcoming you back in the future for another unforgettable experience.Warm regards,

Dear Scott,Thank you so much for sharing your wonderful experience with us! We are delighted to hear that your 5-day stay in Dubai at our hotel met all your expectations and provided you with the relaxation and enjoyment you were looking for. It's fantastic to know that you found the food and service to be excellent, and that the spaciousness and comfort of your room contributed to a memorable stay.We're always striving to make our guests' experiences as enjoyable and comfortable as possible, so your feedback is greatly appreciated. It means a lot to us to hear that you are already looking forward to returning. We can't wait to welcome you back and ensure your next stay is just as enjoyable, if not more so.Until then, we wish you all the best and hope you carry the fond memories of your Dubai getaway with you. Please feel free to reach out to us for any future bookings or if there is anything specific you would like us to arrange for your next visit.Warmest regards,

Dear Marie Gabrielle Lisette,Thank you for the perfect rating! We're thrilled to hear you enjoyed your stay with us. Looking forward to welcoming you back soon.Best regards,

Dear Marie, we appreciate your kind review and looking forward to your next visit.Kind regards,

Dear Dafydd,Thank you for your kind words! We're delighted to hear that you had an amazing experience with us. We look forward to welcoming you back soon.

Dear Rebecca,Thank you for your kind words! We're delighted to hear that you had an amazing experience with us. We look forward to welcoming you back soon.

Dear Christian,we are happy to hear you had a great time!Looking forward to your next visit!

Dear Sunil,we appreciate your kind feedback and looking forward to your next visit.

Dear Guest,Thank you for taking the time to leave a review of your recent stay at Rixos The Palm. We are delighted to hear that you had a great stay and enjoyed the kids' club. Creating memorable experiences for our guests is always our goal.We would like to extend our apologies for the issue you encountered with the air conditioning in your initial room, which resulted in the room change. We understand that the first room had a particular appeal to you, and we regret any inconvenience the change may have caused. Your comfort is of the utmost importance to us, and we appreciate your understanding.Your feedback is valuable to us, and it helps us improve our services and provide an even better experience for our guests. We hope that this isolated issue will not deter you from considering another stay with us in the future.If there is anything more you would like to share or if you have any further comments, please feel free to reach out. We look forward to welcoming you back and ensuring you have a seamless and enjoyable stay.Warm regards,

Dear Ethel,thank you for your great feedback!We hope to see you soon.

Dear Daljit,we appreciate your kind review and looking forward to your next visit.Kind regards,

Dear Chris,we appreciate your kind feedback and looking forward to your next visit!

Dear Raj,Thank you for sharing your experience with us. We're delighted to hear that you found our staff excellent, attentive, and polite, from reception to the buffet, pool, and beach teams. It's great to know that our early check-in and room preparation exceeded your expectations.We appreciate your feedback about the senior suite and air conditioning, and we will certainly look into addressing these issues to enhance our guests' comfort.We're pleased to hear that you enjoyed our pools, the complimentary tickets and shuttle to Aquaventure, as well as your dining experience at our steak restaurant. Your positive comments about our kids' activities, gym, and spa are also greatly appreciated.We apologize for the limited variety in the buffet for kids and the repetitive kids' menu. Your feedback is invaluable as we work to improve our offerings.It's wonderful to know that you appreciated our all-inclusive concept, availability of taxis, and the convenience of a free shuttle to the Mall of Emirates.Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable visit in the future.Warm regards,

Dear Edward,Thank you for your kind words! We're thrilled to hear that you enjoyed our beautiful property, found our staff wonderful, and had a great dining experience at our restaurants. Your positive feedback means a lot to us, and we're delighted that we could provide you with the experience you needed.Looking forward to welcoming you back soon!Warm regards,

Dear Alma,Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that your stay with us at Rixos The Palm exceeded your expectations and that you had such a fantastic experience.Thank you once again for choosing Rixos, and we can't wait to have you as our guest again soon!Warm regards,Maryia

Dear Matthew,We appreciate your feedback and for choosing to stay with us. Your input is valuable to us, and we would love to know how we can improve and make your next stay more enjoyable. Please don't hesitate to reach out with any suggestions or concerns. We hope to have the opportunity to welcome you back in the future and provide you with a 5-star experience.Warm regards,

Dear Alma,thank you for your review!We hope to welcome you back soonest.

Dear David,Thank you for your wonderful feedback! We're delighted to have been part of your perfect family vacation and that you appreciated our excellent service. Your kind words are truly appreciated.We look forward to the opportunity of welcoming you and your family back for another fantastic stay in the future. If you need anything or have any questions, please feel free to reach out.Warm regards,

Dear Terry,Thank you for taking the time to share your positive experience with us on Expedia. We are thrilled to hear that you enjoyed your stay and appreciated our friendly staff, cleanliness, and the variety of food and drink options.Your feedback encourages us to continue delivering exceptional service and creating memorable moments for our guests. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,

Dear Yasser,Thank you for choosing to stay with us and for your kind rating! We're thrilled to hear that you had a great experience during your stay. If you ever have any suggestions or feedback on how we can make your next visit even better, please feel free to share. We look forward to welcoming you back in the future.Warm regards,

Dear Jennifer,Thank you for taking the time to share your feedback following your recent stay at Rixos Dubai. We value all guest reviews as they provide us with valuable insights into areas where we can improve our services.We are truly sorry to hear that your experience did not meet your expectations. We apologize for any inconvenience you encountered during your stay. Your comments about the property's condition, room maintenance, and cleanliness have been duly noted, and we will take immediate action to address these concerns.Regarding the buffet restaurants, we regret that you found the options repetitive. Our culinary team is continuously working on enhancing our offerings to cater to various tastes and preferences, and we apologize if this was not adequately communicated during your stay. We will reevaluate the operations to ensure a seamless dining experience for all our guests.Your feedback regarding the limited capacity of the reservation-only restaurants is well-received. We will carefully assess our staffing and reservation systems to avoid any unnecessary queues and ensure a more enjoyable dining atmosphere for everyone.We understand your disappointment and frustration, and we want you to know that your feedback is taken seriously. We genuinely appreciate your honesty, as it helps us identify areas for improvement and work towards delivering a better guest experience.Should your travels bring you back to Dubai, we hope you would reconsider giving us another chance to showcase the true Rixos hospitality and provide you with a more memorable stay.Thank you once again for sharing your review, and we hope to have an opportunity to welcome you back in the future.Warm regards,Maryia IsachenkaGuest Relations ManagerRixos The Palm Hotel&Suites Dubaimaryia.isachenka@rixos.com

Dear Mohammed,Thank you for the excellent review! We are thrilled to hear that you had a wonderful experience with our staff. Your kind words mean a lot to us. We look forward to welcoming you back for another fantastic stay.Best regards,Maryia IsachenkaGuest Relations ManagerRixos The Palm Hotel&Suites Dubai

Dear Fischer,Thank you for choosing Rixos the Palm in Dubai for your family vacation and for sharing your feedback with us. We are thrilled to hear that you had a great time and enjoyed the all-inclusive experience, especially the quality of the food and drinks at our restaurants, particularly the steakhouse and Italian options. It brings us joy to know that our attentive service left a positive impression on you and that you found our location ideal for a relaxing beach holiday. We appreciate your recommendation of renting a car to explore the fascinating sights of Dubai.However, we apologize for any inconvenience you experienced with the self-parking, and we will ensure this is addressed to avoid any future issues, also our valet team is here to assist our guests anytime. Your comments about the room have been noted, and we will take steps to improve and refresh our accommodations for an even better guest experience.Regarding the noise from the bar and the early reservation of poolside loungers, we regret any disturbance caused. We will look into ways to enhance our guests' comfort in these areas.We are delighted that you enjoyed our beautifully designed pools and the refreshing fruit stand by the poolside. We take note of your comments about the availability of sunbeds and will find ways to ensure a fair allocation for all our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you and your family back for another fantastic holiday.Best regards,MaryiaGuest Relations Team

Dear Reyna,Thank you for the amazing 5-star rating! We are delighted that you had a fantastic experience with us. If there is anything specific you loved during your stay, we would be thrilled to hear more. We hope to welcome you back soon for another wonderful stay.Best regards,MaryiaGuest Relations Team

Dear Ahmed Ismail,Thank you for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us and that our staff's friendliness made your stay even more enjoyable. We truly appreciate your kind words. We look forward to welcoming you back for another wonderful experience.Best regards,MaryiaGuest Relations Team