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Recensioni per Wyndham Dubai Deira

4 out of 5
Wyndham Dubai Deira
Sherina Plaza 4 Al Corniche Rd 111, Dubai, Dubai

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 103 su 184 recensioni" "
Valutazione di 8 - Buono. 51 su 184 recensioni" "
Valutazione di 6 - Soddisfacente. 14 su 184 recensioni" "
Valutazione di 4 - Scarso. 12 su 184 recensioni" "
Valutazione di 2 - Terribile. 4 su 184 recensioni" "

9,0/10

Pulizia

8,8/10

Personale e servizio

8,4/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

luca

Viaggio di lavoro
Mi è piaciuto: Pulizia
Risposta di Thierry Perrot, il giorno 13 mar 2024
Dear Luca,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority.The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Thierry PerrotCluster General Manager

8/10 Buono

Ruggero Giovanni Francesc

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2021
Risposta di Thierry, il giorno 2 feb 2021
Dear Ruggero Giovanni, Thank you for your excellent score. Looking forward to see you once again, at Wyndham Dubai Deira. With regards, Thierry Perrot-Cluster General Manager

10/10 Eccellente

Mohamed

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff and services are great! If you are not driving subway station is within hundred meters.
Soggiorno di 3 notti ad aprile 2024
Risposta di Thierry Perrot, il giorno 17 mag 2024
Dear Mohamed,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed our staff and services during your stay.We're also thrilled to know that our convenient location near the subway station added to your overall satisfaction. Your kind words mean a lot to us, and we truly appreciate your feedback. Should your travels bring you back to the area, we would be honored to welcome you again for another memorable stay.Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

Mrs shamimbanu

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
as i was interested in buying gold it was walking distance and the metro was very very near also the staff Jason at reception Asif in the Spicery restaurant and Aman in the cleaning were exceptional the hotel is very good location and close to spice souk gold souk and abras were very nice to sit in and cheap
Soggiorno di 5 notti ad aprile 2024
Risposta di Thierry Perrot, il giorno 29 apr 2024
Dear Mrs. shamimbanu,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority. We appreciate your words of recognition to Jason and Asif; I will certainly pass them on.The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.Thank you again for sharing your experience, and we look forward to better serve you in the future.Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

Saif

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean on very good service thank you
Soggiorno di 2 notti ad aprile 2024
Risposta di Thierry Perrot, il giorno 29 apr 2024
Dear Saif,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority. The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.Thank you again for sharing your experience, and we look forward to better serve you in the future.Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

Fadi

Soggiorno di 1 notte a febbraio 2024
Risposta di Thierry Perrot, il giorno 23 apr 2024
Dear Fadi,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.Thank you again for sharing your experience, and we look forward to better serve you in the future.Sincerely,Thierry PerrotCluster General Manager

8/10 Buono

Maliki salima

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Le petit déjeuner payant , c couteux
Soggiorno di 6 notti a marzo 2024
Risposta di Thierry Perrot, il giorno 23 apr 2024
Dear Maliki,Thank you for sharing your feedback with us. We’re sorry to hear that you found our breakfast pricing expensive. We strive to offer a high-quality breakfast experience with a variety of options to cater to different preferences. However, we understand your concern and will take it into consideration as we review our pricing strategy. We hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Thierry PerrotCluster General Manager

6/10 Soddisfacente

Mohammed

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Thierry Perrot, il giorno 15 mar 2024
Dear Mohammed,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority. The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.We look forward to serving you in the future.Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

MOHIT

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wyndham Dubai is an amazing hotel located in city center. This area is newly developed. Conveniently near the Metro. Has a beautiful seaview. It is a perfect for business and leisure, someone who wants to explore the City & much more.
Soggiorno di 7 notti a febbraio 2024
Risposta di Thierry Perrot, il giorno 13 mar 2024
Dear Mohit,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority.The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

MD JAMILUR

Soggiorno di 4 notti a febbraio 2024
Risposta di Thierry Perrot, il giorno 4 apr 2024
Dear MD JAMILUR,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority. The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.We look forward to serving you in the future.Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

Iptisam Salim

Soggiorno di 4 notti a febbraio 2024
Risposta di Thierry Perrot, il giorno 13 mar 2024
Dear Iptisam,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority.The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

Amal

Soggiorno di 2 notti a febbraio 2024
Risposta di Thierry Perrot, il giorno 4 apr 2024
Dear Amal,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority. The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.We look forward to serving you in the future.Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

Nirranjan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2024
Risposta di Thierry Perrot, il giorno 13 mar 2024
Dear Nirranjan,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority.The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Thierry PerrotCluster General Manager

8/10 Buono

Kyu Myoung

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It's all good in general, but the only inconvenience I want to point out is that the shower water pressure is a bit low.
Soggiorno di 4 notti a febbraio 2024
Risposta di Thierry Perrot, il giorno 13 mar 2024
Dear Kyu Myoung,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority.The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

Anbu

Soggiorno di 3 notti a febbraio 2024
Risposta di Thierry Perrot, il giorno 13 mar 2024
Dear Anbu,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority.The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Thierry PerrotCluster General Manager

6/10 Soddisfacente

Kensuke

Non mi è piaciuto: Personale e servizio
Soggiorno di 3 notti a febbraio 2024
Risposta di Thierry Perrot, il giorno 13 mar 2024
Dear Kensuke,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority.The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Thierry PerrotCluster General Manager

8/10 Buono

MOHAMED

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 4 notti a gennaio 2024
Risposta di Thierry Perrot, il giorno 6 feb 2024
Dear Mohamed,I would like to express my deepest gratitude for taking the time to leave a review of your recent stay with us.We are so grateful to have been chosen as your destination.We look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

8/10 Buono

Chin Ee

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy access to the metro. We took the metro from airport to hotel with no trouble. Staff was lovely and helpful. We arrived in the morning and they were able to arrange for early checkin of room for us which we really appreciate. The one bedroom family suite that we stayed in was the best accommodation we have had in our entire trip. There were some items missing in the room but staff was able to respond very quickly and bring them to the room. Excellent service.
Soggiorno di 2 notti a gennaio 2024
Risposta di Thierry Perrot, il giorno 6 feb 2024
Dear Chin,Thank you very much for having taken the time out of your busy schedule to leave us a review.It is our goal to ensure that we deliver a comfortable, convenient, and personalized experience. Your feedback is integral to our ability to enhance our services and with a spirit to serve and deliver our best at all times.I am so glad you chose us for your stay, and we look forward to welcoming you back and better serve you in the near future.Sincerely,Thierry PerrotCluster General Manager

8/10 Buono

MOHAMED

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2024
Risposta di Thierry Perrot, il giorno 6 feb 2024
Dear Mohamed,I would like to express my deepest gratitude for taking the time to leave a review of your recent stay with us.We are so grateful to have been chosen as your destination.We look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

4/10 Scarso

courtney

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Our room was super dirty. Food crumbs on carpets .. dirty water in blocked sink. Fecal matter on bathroom walls and TVs were cover in hand prints and even mouth prints. It was really gross honestly.
Soggiorno di 1 notte a gennaio 2024
Risposta di Thierry Perrot, il giorno 5 feb 2024
Dear courtney,I thank you for taking the time to share your valuable feedback of your recent stay with us at our hotel Wyndham Dubai Deira. Our guests’ feedback is utmost important to us to help us understand areas of improvement and thus allow us the opportunity to enhance our services.Please accept my sincerest apologies that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. It is of deep concern that our standards were not met in your customer experience. Your satisfaction is important to us, and I along with my team will ensure this does not happen again.I cannot turn back time; however, I would like to think that we will have another opportunity to serve you better in the future and turn your negative experience into a positive one.Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

Catalina

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely hotel, lovely staff, very attentive they made our anniversary feel special. Our only minus was the area, there’s nothing to see within walking distance, didn’t find any restaurants close by which meant we had to take taxi/ trains everyday to get to town centre. In all fairness the hotel does offer a shuttle twice a day to get to different areas. Overall good hotel, clean and really nice food
Soggiorno di 5 notti a gennaio 2024
Risposta di Thierry Perrot, il giorno 29 gen 2024
Dear Catalina,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us. First and foremost, I would like to congratulate and greet you & your better half a Happy Anniversary and wishing you a lifetime of soothing bond of togetherness. It gives me a great pleasure having hosted your Anniversary celebration at Wyndham Dubai Deira and for making us part of this great milestone in your life.We are so grateful to have been chosen as your destination and we look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A splendid hotel
A wonderful stay at a warm and welcoming hotel. The team are attentive and friendly; particularly Hakim and Jamaica at front of house.
Soggiorno di 2 notti a gennaio 2024
Risposta di Thierry Perrot, il giorno 29 gen 2024
Dear Guest,Dear Haitham,Our deepest gratitude is highly expressed for leaving us a review of your recent stay. I am delighted to know that you had a comfortable and pleasant stay. Your kind words of appreciate for our team members - Hakim and Jamaica shall encourage them to continue delivering their best. We are so grateful to have been chosen as your destination and we look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

8/10 Buono

Haitham

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a gennaio 2024
Risposta di Thierry Perrot, il giorno 29 gen 2024
Dear Haitham,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us. I am delighted to know that you had a comfortable and pleasant stay.We are so grateful to have been chosen as your destination and we look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

Jim

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The Wyndham checks all the boxes for us; and it's near the gold souk.
Soggiorno di 7 notti a gennaio 2024
Risposta di Thierry Perrot, il giorno 26 gen 2024
Dear Jim,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.We strive to deliver exceptional service to meet the needs of our guests, providing the highest level of hospitality is our utmost goal.We do have an enviable location - you really can’t beat the fact that we are so close to the best that our area has to offer.I am so glad you chose us for your stay, and we look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

Belal

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and great hotel. Highly recommended.
Soggiorno di 6 notti a gennaio 2024
Risposta di Thierry Perrot, il giorno 24 gen 2024
Dear Belal,Thank you for taking the time to tell us about your experience at Wyndham Dubai Deira. It is always a pleasure to receive positive feedback.We are extremely delighted to see your 5/5 rating. We strive to deliver exceptional service to meet the needs of our guests, and it is always gratifying to learn that we have succeeded. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Thierry PerrotCluster General Manager

8/10 Buono

Albert

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice and serene atmosphere. Enjoyed the sea view from my room.
Soggiorno di 9 notti a gennaio 2024
Risposta di Thierry Perrot, il giorno 24 gen 2024
Dear Albert,Thank you very much for taking the time out of your busy schedule to leave a review of your recent stay.Your positive feedback is a testament to our continuous efforts to provide unparalleled service.We look forward to serving you in the future and make your stay a 5/5.Sincerely,Thierry PerrotCluster General Manager

8/10 Buono

Mona

Soggiorno di 8 notti a dicembre 2023
Risposta di Thierry Perrot, il giorno 17 gen 2024
Dear Mona,Thank you for your 4/5 rating.We are so grateful to have been chosen as your destination.We look forward to welcoming you again soon!Sincerely,Thierry PerrotCluster General Manager

4/10 Scarso

Ekra

Non mi è piaciuto: Personale e servizio
Soggiorno di 6 notti a gennaio 2024
Risposta di Thierry Perrot, il giorno 17 gen 2024
Dear Ekra,Thank you very much for taking the time out of your busy schedule to leave a review of your recent stay. I would like to take this opportunity to convey my sincerest apologies for your experience.If not too much trouble to ask, I would like to learn more about your experience.Please do not hesitate to share your thoughts with us, because your feedback is integral to our ability to continue improving our services.Sincerely,Thierry PerrotCluster General Manager

8/10 Buono

Ravi, Buffalo Grove

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location with easy walking to gold souk and other restaurants.
Soggiorno di 3 notti a gennaio 2024
Risposta di Thierry Perrot, il giorno 17 gen 2024
Dear Ravi,Thank you for your 4/5 rating.You are absolutely right! We do have an enviable location - you really can’t beat the fact that we are so close to the best that our area has to offer. The chance to welcome you back on many future occasions is something we look forward to.Sincerely,Thierry PerrotCluster General Manager

8/10 Buono

Ibrahima

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
it is one of the best hotels that I have visited every day, they do clenning, they put 3 bottles of water and tea, coffee for free in the room and it is very close to public transport and the Daire market. is too close and all the food is available in the cheaper market. I really like Indian and African food.
Soggiorno di 12 notti a dicembre 2023
Risposta di Thierry Perrot, il giorno 17 gen 2024
Dear Ibrahima,Thank you for recognizing our efforts to continually craft perfect experiences for our guests with impeccable service and commitment to quality.Our associates work ceaselessly to provide the best service, to the smallest detail.Thank you and we look forward to welcoming you again soon!Sincerely,Thierry PerrotCluster General Manager

8/10 Buono

Wasif

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very good stay
Room 9/10 The bed is on the softer side but large. Extra chairs makes the stay more comfortable. Big + for universal port next to the bed stand! Good Wifi. Large bathroom with large shower with rain shower which is good. The Hotel 9/10 Location is decent, close to metro and Al Seef. From downtown it is a 20 minute drive. Pool at the rooftop and free valet parking is great. Grocery store is nearby which is great. On site restaurant and coffee shop but did not use it. Service 9/10
Soggiorno di 3 notti a dicembre 2023
Risposta di Thierry Perrot, il giorno 17 gen 2024
Dear Wasif,I'm thrilled to learn your recent stay with us was satisfactory.We do have an enviable location - you really can’t beat the fact that we are so close to the best that our area has to offer.We look forward to the privilege of welcoming you back in the future.Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

DILIP S.

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love the gym and swimming pool. Very clean and staff was very courteous.. Loved my stay there
Soggiorno di 2 notti a dicembre 2023
Risposta di Thierry Perrot, il giorno 29 gen 2024
Dear DILIP,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us. I am delighted to know that you had a comfortable and pleasant stay.Your positive feedback is a testament to our continuous efforts to provide unparalleled service.We are so grateful to have been chosen as your destination and we look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

8/10 Buono

Bhulabhai Anthony

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Thierry Perrot, il giorno 2 gen 2024
Dear Bhulabhai,I'm thrilled to learn your recent stay with us was satisfactory.It is our goal to ensure that we deliver a comfortable, convenient, and personalized experience.Your feedback is integral to our ability to enhance our services and with a spirit to serve and deliver our best at all times.We eagerly anticipate the pleasure of welcoming you back on many future visits.Sincerely,Thierry PerrotCluster General Manager

8/10 Buono

Nicolai

Soggiorno di 5 notti a dicembre 2023
Risposta di Thierry Perrot, il giorno 2 gen 2024
Dear Nicolai,We appreciate and thank you for taking the time to leave a review of your recent stay with us.We are so grateful to have been chosen as your destination.We look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

Gerard

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Thierry Perrot, il giorno 28 dic 2023
Dear Gerard,I would like to express my deepest gratitude for taking the time to leave a review of your recent stay with us. We are delighted to see your generous rating of 10/10.We are so grateful to have been chosen as your destination.We look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

4/10 Scarso

Iqbal

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Housekeeping is very untrained and incompetent
Soggiorno di 2 notti a dicembre 2023
Risposta di Thierry Perrot, il giorno 25 dic 2023
Dear Iqbal,I thank you for taking the time to share your candid feedback of your recent stay with us.The entire staff is professionally well trained to deliver top notch hospitality to all guests at all times. They ensure complete guest satisfaction in all ways possible. Our team is our strongest asset, and we take pride in their ability to quickly fix any mishap so that our guests can have a total relaxation and making the most out of their stay.Please accept my sincerest apologies that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. It is of deep concern that our standards were not met in your customer experience.We appreciate the time you took to share your feedback, and it is our hope that you will give us the opportunity to better serve you in the future as we continuously strive to meet our guest’s needs and expectations.Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

Vinay

Soggiorno di 5 notti a dicembre 2023
Risposta di Thierry Perrot, il giorno 17 gen 2024
Dear Vinay,Thank you for your generous rating of 5/5.We are so grateful to have been chosen as your destination.We look forward to welcoming you again soon!Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

Andrea

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was exceptionally helpful. The room was one of the best we have ever had...spacious, well laid out, 1.5 baths, suite.
Soggiorno di 2 notti a dicembre 2023
Risposta di Thierry Perrot, il giorno 20 dic 2023
Dear Andrea,It gives me a great pleasure having hosted you at Wyndham Dubai Deira.It is our goal to ensure that we deliver a comfortable, convenient, and personalized experience and it's always a proud moment to learn that we have succeeded.The entire staff is professionally well trained to deliver top notch services to all guests at all times. They ensure complete guest satisfaction in all ways possible.Once again, thank you for taking the time out of your day to leave us a review and it is our hope to get another opportunity to better serve you in the future.Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

Mohammad Irshaad

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Servizi
The people were very nice to us.
Soggiorno di 7 notti a dicembre 2023
Risposta di Thierry Perrot, il giorno 19 dic 2023
Dear Mohammad Irshaad,We appreciate your time for leaving us a review. It's truly gratifying to learn that you had a pleasant and comfortable stay with us.We are delighted to hear your kind note about the friendliness of the staff, our team is our strongest asset, I can assure you that all our team members are professionally trained to serve all our guests with utmost care and respect.Once again, we appreciate your time for sharing your feedback.Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

Aouled

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a dicembre 2023
Risposta di Thierry Perrot, il giorno 15 dic 2023
Dear Aouled,Thank you for taking the time to leave us a review of your recent stay. It is truly gratifying to see your generous rating of 10/10.We are so grateful to have been chosen as your destination and we look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

6/10 Soddisfacente

Danielle

Viaggio di gruppo
Mi è piaciuto: Comfort della camera
Not my favorite
A 3-star hotel, definitely not 4-stars. It's located far from everything which requires expensive taxi rides. The hotel room was fine but basic. There aren't the amenities of a 4-star. I've stayed at 3-star hotels with nicer rooms and amenities. I was disappointed and wouldn't stay there again.
Soggiorno di 1 notte a dicembre 2023
Risposta di Thierry Perrot, il giorno 12 dic 2023
Dear Danielle,I truly appreciate your effort and time to share your valuable feedback of your recent stay with us. It saddened me that your experience did not meet your expectations. Our guests’ feedback is utmost important to us to help us understand areas of improvement and thus allow us the opportunity to enhance our services.I would like to think that we will have another opportunity to serve you better in the future.Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

Arab, Paris

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 8 notti a dicembre 2023
Risposta di Thierry Perrot, il giorno 12 dic 2023
Dear Arab,I would like to express my deepest gratitude for taking the time to leave a review of your recent stay with us.It is our goal to ensure that we deliver a comfortable, convenient, and personalized experience. Your feedback is integral to our ability and with a spirit to serve and deliver our best at all times. We are delighted to see your generous rating of 5/5.I am so glad you chose us for your stay, and we look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

8/10 Buono

Arif

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Some Front Desk staff worth mentioning are: Mr. Hakim and Mr. Wahaj Both outstanding, ready to help and go beyond their scope of work. Mr. Hakim went out Of his way to ensure that I get a taxi when I needed one. He was ready to help whenever approached. Mr. Wahaj ensure that a document was printed and given to me despite their system had glitches. Thank you.
Soggiorno di 4 notti a dicembre 2023
Risposta di Thierry Perrot, il giorno 12 dic 2023
Dear Arif,Thank you for taking the time to leave us a review of your recent stay. It's truly gratifying to learn that you had a pleasant and comfortable stay with us.The entire staff is professionally well trained to deliver top notch hospitality to all guests at all times. They ensure complete guest satisfaction in all ways possible. I am extremely delighted to hear your kind words of appreciation for our team members - Hakim and Wahaj who shall be delighted by your remarks.I hope to host you sometimes in the future should your travels bring you back to Dubai.Sincerely,Thierry PerrotCluster General Manager

8/10 Buono

Ifrah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a novembre 2023
Risposta di Thierry Perrot, il giorno 12 dic 2023
Dear Ifrah,I would like to express my deepest gratitude for taking the time to leave a review of your recent stay with us.We are so grateful to have been chosen as your destination.We look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

Aamir

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property and amenities. Very helpful staff as well.
Soggiorno di 5 notti a novembre 2023
Risposta di Thierry Perrot, il giorno 12 dic 2023
Dear Aamir,I would like to express my deepest gratitude for taking the time to leave a review of your recent stay with us. It is our goal to ensure that we deliver a comfortable, convenient, and personalized experience.Your feedback is integral to our ability and with a spirit to serve and deliver our best at all times.I am so glad you chose us for your stay, and we look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

4/10 Scarso

Marianne

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Ich hatte Einzelzimmer ohne Frühstück gebucht. Beim Checkin wurde mir die Zubuchung von Frühstück angeboten. Allerdings musste ich bemerken, dass mir für die beiden Übernachtungen VIERmal Frühstück berechnet wurde. Nach Reklamation wurde mir zwar der Betrag für 2 Frühstücke zurückerstattet. Damit wurde ich aber anscheinend von der Frühstücksliste gestrichen, denn jeden Morgen wurde mir mitgeteilt, dass ich nicht beim Frühstück angemeldet bin. Fühlt sich nicht gut an, wenn man so als Frühstücksbetrüger angesehen wird. Zumindest nach der ersten Panne hätte man das hotelintern für den 2. Tag klären können! Zudem ist die Dusche sehr unkonventionell angeschlossen: beim Aufdrehen kommt das Wasser sofort aus der Regendusche. Will man sich nur mal die Beine abbrausen, ist man gleich mal von oben bis unten nass. Beim längeren Duschen stellte sich noch heraus, dass die Regendusche nur Heisswasser abgibt, keine Regulierung auf Körpertemperatur möglich! Dies alles sollte in einem 4-Sterne-Hotel besser funktionieren!
Soggiorno di 2 notti a novembre 2023
Risposta di Thierry Perrot, il giorno 29 nov 2023
Dear Marianne,I thank you for taking the time to share your valuable feedback of your recent stay with us at our hotel Wyndham Dubai Deira. Our guests feedback is utmost important to us to help us understand areas of improvement and thus allow us the opportunity to enhance our services.Please accept my sincerest apology that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. It is of deep concern that our standards were not met in your customer experience. Your satisfaction is important to us, and I along with my team will ensure this does not happen again.Our entire team is trained with the highest behaviour standards, and it is very disappointing to hear that you felt otherwise. Each of them are committed to provide our every guest with a flawless experience at all times.I cannot turn back time, however I would like to think that we will have another opportunity to serve you better in the future and turn your negative experience into a positive one.Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

KIMJONGPIL

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Good facility and calm mood
Soggiorno di 3 notti a novembre 2023
Risposta di Thierry Perrot, il giorno 27 nov 2023
Dear KIMJONGPIL,We appreciate and thank you for taking the time to leave a review of your recent stay with us. It is truly gratifying to see your generous rating of 5/5.Thank you for recognizing our efforts to continually craft perfect experiences for our guests with impeccable service and commitment to quality.We look forward to welcoming you again soon!Sincerely,Thierry PerrotCluster General Manager

4/10 Scarso

Birgit

Viaggio di gruppo, Viaggio di coppia
Non mi è piaciuto: Personale e servizio
Deluxe King Room Sea View: Extremes Wasserdruckproblem beim kalten Wasser im Bad, man verbrennt sich fast beim Duschen/ Händewaschen. Dusche war in Badewanne, die so hoch und setilich eingebaut war, dass es sehr schwierig war reinzusteigen. Zum Flughafen wurde an der Rezeption ein großes Taxi für 3 Personen mit großem Gepäck bestellt. Wir kannten den Fahrpreis von der Herfahrt, es wurde mehrmals versucht, uns ein "privates" Taxi ohne Taxometer zu horenten Preisen anzudrehen und auch so kleine Autos, dass ein ü20 kg-Koffer auf der Rückbank zu 2 Personen gequetscht werden sollte. Nach einer dreiviertel Stunde vor dem Hotel stehend wurden wir wohl lästig und bekamen dann ein passendes Auto zum realistischen Preis. Zum Glück hatten wir knapp 4 h Zeit zum Ablfug.
Soggiorno di 2 notti a novembre 2023
Risposta di Thierry Perrot, il giorno 27 nov 2023
Dear Birgit,Thank you very much for taking the time out of your busy schedule to leave a review of your recent stay.Please accept my sincerest apologies that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards, but it is truly saddened that we failed in your customer experience. Please rest assured that we are taking the appropriate measures to address the issues and prevent any future occurrences. Here at Wyndham Hotels, we continuously strive to meet your needs and expectations.I cannot turn back time, however I would like to think that we will have another opportunity to serve you better in the future and turn your negative experience into a positive one.Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

Daniela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 10 notti a novembre 2023
Risposta di Thierry Perrot, il giorno 20 nov 2023
Dear Daniela,I would like to express my deepest gratitude for taking the time to leave a review of your recent stay with us. It is truly gratifying to see your generous rating of 10/10.We are so grateful to have been chosen as your destination.We look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

10/10 Eccellente

Zamzam

Soggiorno di 5 notti a novembre 2023
Risposta di Thierry Perrot, il giorno 20 nov 2023
Dear Zamzam,I would like to express my deepest gratitude for taking the time to leave a review of your recent stay with us. It is truly gratifying to see your generous rating of 10/10.We are so grateful to have been chosen as your destination.We look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager