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Recensioni per Clayton Hotel Liffey Valley

4 out of 5
Clayton Hotel Liffey Valley
Fonthill Rd, Clondalkin, Dublin, Dublin

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 351 su 1003 recensioni" "
Valutazione di 8 - Buono. 314 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 174 su 1003 recensioni" "
Valutazione di 4 - Scarso. 106 su 1003 recensioni" "
Valutazione di 2 - Terribile. 58 su 1003 recensioni" "

8,2/10

Pulizia

8,0/10

Personale e servizio

7,6/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

8/10 Buono

Rita

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Soggiorno di 5 notti a dicembre 2023

4/10 Scarso

luciano

Non mi è piaciuto: Pulizia e personale e servizio
Lontano dal centro e poco pulito
L’hotel è posizionato molto lontano dal centro di Dublino in una zona con soli uffici e concessionarie, quindi niente bar o ristoranti. Ho dormito 4 notti e la mia stanza non è stata mai pulita ma anche i corridoi risultavano sporchi e poco curati. La colazione (a pagamento) sempre uguale molto povera, la sezione dolcì consisteva in cornetti e saccottini, niente latte caldo. Dovessi tornare non sceglierei questo hotel
Soggiorno di 4 notti a dicembre 2023

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 1 notte ad aprile 2019
Risposta di Guest Relations Manager, il giorno 24 apr 2019
Dear Guest, Thank you so much for taking the time to review your recent stay. I am glad you had a great time visiting our hotel and we hope to welcome you back in the near future. Best Wishes, Emma Dalton Guest Relations Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 4 notti a novembre 2018
Risposta di Guest Relations Manager, il giorno 27 nov 2018
Dear Guest, Thank you so much for taking the time to review your recent stay with us. We are glad you enjoyed your stay and we hope to welcome you back in the near future.# Best Wishes, Emma Dalton Guest Relations Manager

10/10 Eccellente

Julian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Checked in at 9pm as been out all day. Quick and easy. Left my bag with reception earlier in the day before check in. Good breakfast. Clean and comfy bed. Airport hoppa bus stops outside front door of hotel for convenience.
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Delia

Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Since you need to open your window to make the room cool, you can hear noise from outside. You can hear people talking in the hallways outside your hotel room
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Mark

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good hotel in a good location
Soggiorno di 1 notte ad aprile 2024

2/10 Terribile

Patrick

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was not told there were refugees at this location,people sleeping in the halls,didn’t feel safe there
Soggiorno di 1 notte ad aprile 2024

2/10 Terribile

Rita, malden

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi
property charged me even though i paid expedia. was not apologetic or helpful. treated me like i have to be investigated. reception desk hung up on me and would not answer the phone.
Soggiorno di 6 notti a marzo 2024

10/10 Eccellente

adam

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The food was spot on and the rooms were quality. I can't wait to visit again.
Soggiorno di 4 notti a marzo 2024

8/10 Buono

James

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great for the family, staff were polite and friendly.
Soggiorno di 1 notte a marzo 2024

8/10 Buono

Greg

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Many great things like the staff, size of rooms, clean bedding, ample underground parking. A few things were off putting. We had to walk a good distance from lobby to take elevator up to our floor and elevators were slow. The room was amazing in terms of size but furniture was dated and carpets stained in areas. Bathroom had mold in a few areas and shower was tiny (not small…tiny). I would definitely stay again given it’s well priced.
Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Jason

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent hotel with great facilities, easy access into the city via bus which runs very frequent
Soggiorno di 3 notti a febbraio 2024

6/10 Soddisfacente

kelly

The hotel has good size of rooms for a family of 4 and that is the main reason why we stay here on a few occasions each year. Unfortunately though we had room service for the first time on this visit and after an hour of trying to place an order it arrived cold 😔and with only two sets of cutlery for a family of 4. We also find dirty laundry and rubbish bags outside lifts we go for breakfast or check out in the mornings.
Soggiorno di 1 notte a febbraio 2024

8/10 Buono

William.

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good hotel and shopping near by but breakfast poor
Soggiorno di 2 notti a febbraio 2024

10/10 Eccellente

keith

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024

6/10 Soddisfacente

Maeve

Mi è piaciuto: Pulizia e personale e servizio
Unfortunately very loud neughbours?
Soggiorno di 1 notte a gennaio 2024

4/10 Scarso

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very disappointing
I asked for one family room but I got two ajoining rooms. Was not suitable for small kids. The dinner was cold. The kids asked for spaghetti from the kids menu but got a completely different pasta. There an old takeaway in the fridge from the previous guest.
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Claudia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Family Overnight Stay
This is a lovely hotel, it's very clean and they staff are very friendly. I honestly feel it's great value for money.
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Jimmy

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 5 notti a dicembre 2023

6/10 Soddisfacente

Milda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
The room was good confi beds.swimming pool lovely and warm.locotion good. Restaurant expensive but no choise and not the best.
Soggiorno di 2 notti a dicembre 2023

8/10 Buono

Jessie

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Sewerage smell, broken phone and radiator
The room itself from the outlook was amazing! Was spacious, a huge balcony and gorgeous! As I got settled in I noticed a good few things that weren’t so good! Most obvious was the bathroom. There was such a strong smell of sewerage coming from all drains, the bath, the shower, the toilet and unfortunately it wafted throughout the whole hotel room. Was very unpleasant! There were little bugs crawling around the shower basin I think silver fish so didn’t have a shower! The radiator in the area with the bed did not work. So was pretty chilly. Tried to call room service but the phone was broken which was disappointing! The balcony doors rattled throughout my stay. There were also cigarette butts all over the balcony itself
Soggiorno di 1 notte a dicembre 2023

6/10 Soddisfacente

kelly

Soggiorno di 1 notte a dicembre 2023

6/10 Soddisfacente

Thomas

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Shower head missing in our room 218 which made it near impossible to shower as the pressure of the water coming out was too strong. Beds very hard with no extra pillows in the room
Soggiorno di 1 notte a dicembre 2023

4/10 Scarso

Lisa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Noel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Veronica

Soggiorno di 1 notte a dicembre 2023
Risposta di Reservations Team, il giorno 12 dic 2023
Dear Vernoica,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards, Reservations Team

10/10 Eccellente

Gary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Reservations Team, il giorno 12 dic 2023
Dear Gary,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards, Reservations Team

10/10 Eccellente

Hugo De la

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Reservations Team, il giorno 12 dic 2023
Dear Hugo,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards, Reservations Team

2/10 Terribile

Sheila

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2023
Risposta di Reservations Team, il giorno 12 dic 2023
Dear Sheila,Thank you for taking the time to leave this rating of our hotel! We are sorry to hear it did not go as well as expected. We hope to see you again very soon.Kind regards, Reservations Team

2/10 Terribile

Carla

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Servizi
Shocking. Booked 2 rooms for daughters birthday.. Emailed before visit to confirm we didnt have to book the pool.. We didnt. Got there, checked in, went swimming, got out ready to go for evening meal, you have to book the bar/restaurant area. At no stage during booking, emails or check in were we told this. The children had to eat in the bedroom. We spent the evening in the bedroom. Husband had to walk up and down floors and corridors to get a pint. We paid good money to go swimmimg and sit in room. Save your money and stay at home. The children were very disappointed with the whole hotel experience. 2 adults 4 children adjoining rooms.
Soggiorno di 1 notte a ottobre 2023
Risposta di Reservations Team, il giorno 12 dic 2023
Hi CarlaThank you for taking the time to leave us this feedback following your stay with us. We are disappointed to hear about your experience, and we apologize that our service was not to our usual standard.We always aim to deliver a great experience. We are very disappointed when we miss the mark which we clearly have on this occasion.Thanks for taking the time to bring this to our attention. Only through such feedback can we continue to improve all aspects of our offering.We hope we get the opportunity to welcome you again in the future.Kind regards, Reservations Team

8/10 Buono

Tracy

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Had a lovely room but walking through the corridor each time workers all over the place the whole floor was been renovated should have cordoned off that floor unsafe, also has to be the most expensive hotel for a bite to eat, OUTRAGEOUS PRICES and for that reason I would never book there again
Soggiorno di 2 notti a novembre 2023
Risposta di Reservations Team, il giorno 12 dic 2023
Hi TracyDear Guest,Thank you for taking the time to share your experience following your stay at our hotel.I am pleased to learn of the positive aspects of your stay but naturally disappointed to learn of the other aspects that you found disappointing. I must extend my sincere apologies and your comments have been shared with the relevant departments.I do hope that we will have the opportunity of welcoming you back to the Clayton Hotel Liffey Valley at some point in the future.Kind regards, Reservations Team

2/10 Terribile

Matthew

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Horrible customer service. Took me over 45 min to check in. Elevators were all shut down as they were being used by the employees. Ordered a pizza...only took 90 min to get to us. Insane price for the quality. Only positive was a waitress named Jess.
Soggiorno di 2 notti a novembre 2023
Risposta di Reservations Team, il giorno 12 dic 2023
Hi MatthewThank you for taking the time to leave us this feedback following your stay with us. We are disappointed to hear about your experience, and we apologize that our service was not to our usual standard.We always aim to deliver a great experience. We are very disappointed when we miss the mark which we clearly have on this occasion.Thanks for taking the time to bring this to our attention. Only through such feedback can we continue to improve all aspects of our offering.We hope we get the opportunity to welcome you again in the future.Kind regards, Reservations Team

8/10 Buono

Kevin

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
I booked a superior room, unfortunately my room had two adjoining doors to the rooms on either side, and as a result I found the room to be very noisy. Big thanks to Deborah for re-locating me to a quieter room when I raised this with reception. Another member of staff delivered the new key card to my room to save me from travelling to reception. The adjoining gym is pretty good.
Soggiorno di 1 notte a novembre 2023
Risposta di Reservations Team, il giorno 12 dic 2023
Hi KevinDear Guest,Thank you for taking the time to share your experience following your stay at our hotel.I am pleased to learn of the positive aspects of your stay but naturally disappointed to learn of the other aspects that you found disappointing. I must extend my sincere apologies and your comments have been shared with the relevant departments.I do hope that we will have the opportunity of welcoming you back to the Clayton Hotel Liffey Valley at some point in the future.Kind regards, Reservations Team

4/10 Scarso

Russell

Viaggio di lavoro
Mi è piaciuto: Servizi
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I had booked a suite, the room was very large but in need of a refurb. It was freezing cold and draughty. Complained in numerous,6 or 7, times that the heating didn't work, sent me two totally inadequate electric heaters but didn't fix the heating .... After 3 days I got hold of the housekeeping manager who actually got some of the radiators working. One evening water started pouring through the bathroom ceiling, room upstairs has let the bath overflow as the plugs are difficult to use Rang down and told them, after 1 hour.... someone came and mopped up. The only restaurant that was open is expensive little choice and not great quality. Breakfast is adequate but chef can't cook poached eggs... wouldn't stay here again.
Soggiorno di 7 notti a novembre 2023
Risposta di Reservations Team, il giorno 12 dic 2023
Dear Russell,Thank you for taking the time to leave us this feedback following your stay with us. We are disappointed to hear about your experience, and we apologize that our service was not to our usual standard.We always aim to deliver a great experience. We are very disappointed when we miss the mark which we clearly have on this occasion.Thanks for taking the time to bring this to our attention. Only through such feedback can we continue to improve all aspects of our offering.We hope we get the opportunity to welcome you again in the future.Kind regards, Reservations Team

10/10 Eccellente

Ann

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The hotel was very clean, helpful friendly staff The breakfast didn’t have a huge option if you were choosing continental breakfast
Soggiorno di 1 notte a novembre 2023
Risposta di Reservations Team, il giorno 12 dic 2023
Dear Ann,Thank you for taking the time to share your experience following your stay at our hotel.I am pleased to learn of the positive aspects of your stay but naturally disappointed to learn of the other aspects that you found disappointing. I must extend my sincere apologies and your comments have been shared with the relevant departments.I do hope that we will have the opportunity of welcoming you back to the Clayton Hotel Liffey Valley at some point in the future.Kind regards, Reservations Team

4/10 Scarso

Greg

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a novembre 2023
Risposta di Reservations Team, il giorno 12 dic 2023
Dear Greg,Thank you for taking the time to leave this rating of our hotel! We are sorry to hear it did not go as well as expected. We hope to see you again very soon.Kind regards, Reservations Team

10/10 Eccellente

Anne

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A brilliant hotel to stay in
Soggiorno di 2 notti a novembre 2023
Risposta di Reservations Team, il giorno 12 dic 2023
Dear Anne,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards, Reservations Team

10/10 Eccellente

Kevin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Reservations Team, il giorno 12 dic 2023
Dear Kevin,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards, Reservations Team

6/10 Soddisfacente

Denise

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Didnt feel safe
Soggiorno di 2 notti a novembre 2023
Risposta di Reservations Team, il giorno 12 dic 2023
Dear Guest,Thank you for taking the time to leave this rating of our hotel! We are sorry to hear it did not go as well as expected. We hope to see you again very soon.Kind regards, Reservations Team

10/10 Eccellente

Mary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Reservations Team , il giorno 12 dic 2023
Dear Mary,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards, Reservations Team

4/10 Scarso

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 4 notti a novembre 2023
Risposta di Reservations Team, il giorno 12 dic 2023
Dear Guest,Thank you for taking the time to leave this rating of our hotel! We are sorry to hear it did not go as well as expected. We hope to see you again very soon.Kind regards, Reservations Team

2/10 Terribile

Joshua

Soggiorno di 1 notte a ottobre 2023
Risposta di Reservations Team, il giorno 12 dic 2023
Dear Joshua,Thank you for taking the time to leave this rating of our hotel! We are sorry to hear it did not go as well as expected. We hope to see you again very soon.Kind regards, Reservations Team

8/10 Buono

Thorarinn

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a novembre 2023
Risposta di Reservations Team, il giorno 12 dic 2023
Dear Thorarinn,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards, Reservations Team

8/10 Buono

Angie

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
We had a very good stay yet again ,found the restaurant staff most obliging and accommodated us for food on Sat evening after a very busy day at National finals.Breakfast staff also very good and helpful,overall we were very happy. Rooms clean and beds very comfy,great that they also do room service.
Soggiorno di 1 notte a novembre 2023
Risposta di MD, il giorno 9 nov 2023
Dear Angie, Thank you so much for this very positive review following your visit to our hotel. We are delighted to hear that you had a comfortable stay and enjoyed your time with us. It is always our pleasure to read when a customer has thoroughly enjoyed our hotel facilities and has had such a lovely overall experience.I look forward to welcoming you back again in the future.Kind regards, Martina DimovaGuest Liaison Manager

10/10 Eccellente

Muneeb

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was very clean and well kept. The shopping center was nearby and only a 10 min walk. Lots of options to eat as well.
Soggiorno di 2 notti a novembre 2023
Risposta di MD, il giorno 9 nov 2023
Dear Muneeb,Thank you so much for this very positive review following your visit to our hotel. We are delighted to hear that you had a comfortable stay and enjoyed your time with us. It is always our pleasure to read when a customer has thoroughly enjoyed our hotel facilities and has had such a lovely overall experience.I look forward to welcoming you back again in the future.Kind regards, Martina DimovaGuest Liaison Manager

10/10 Eccellente

ezgi

Soggiorno di 1 notte a novembre 2023
Risposta di MD, il giorno 9 nov 2023
Dear Ezgi,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Martina Dimova,Guest Liaison Manager

2/10 Terribile

Brendan

Soggiorno di 1 notte a ottobre 2023
Risposta di MD, il giorno 9 nov 2023
Dear Brendan,Thank you for taking the time to leave us this feedback following your stay with us. We are disappointed to hear about your experience, and we apologize that we did not meet your expectations.We hope we get the opportunity to welcome you again in the future.Kind regards,Martina Dimova,Guest Liaison Manager

6/10 Soddisfacente

stephane

Soggiorno di 1 notte a ottobre 2023
Risposta di MD, il giorno 9 nov 2023
Dear Stephane,Thank you for the nice rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Martina Dimova,Guest Liaison Manager