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Recensioni per Fitzpatrick Castle Hotel

4 out of 5
Fitzpatrick Castle Hotel
Killiney, Dublin, Dublin

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 510 su 1004 recensioni" "
Valutazione di 8 - Buono. 326 su 1004 recensioni" "
Valutazione di 6 - Soddisfacente. 106 su 1004 recensioni" "
Valutazione di 4 - Scarso. 40 su 1004 recensioni" "
Valutazione di 2 - Terribile. 22 su 1004 recensioni" "

8,8/10

Pulizia

9,0/10

Personale e servizio

9,0/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

8/10 Buono

paolo

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Nel verde, non moderno
Castello nel verde vicino d'un laughaire. Parcheggio gratuito. Classico stile irlandese arredato con poltrone tavoli antichi. Moquette ovunque. Non moderno, ascensori po' rovinati. Pis ina di 20 Mt gratuita e comoda da riammodernare, po' vecchia. Alla reception po' lenti. Camera bella, spaziosa con divano e 2 letti matrimoniali comodi. Purtroppo moquette ovunque, anti-igienica. Bagno normale, non moderno. Con vasca/box doccia.
Soggiorno di 2 notti a giugno 2018
Risposta di sj, il giorno 11 lug 2018
Thank you for taking the time to write a review. We are sorry you were disappointed with the decor of the hotel but pleased you enjoyed your overall stay with us. We are continuously improving the Castle having refurbished a number of areas to date. We hope to have another opportunity to welcome you back to the Castle Kind regards Sandra Jackson Senior Executive Manager

8/10 Buono

enrico

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera

10/10 Eccellente

Tami

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everyone was very gracious, helpful and accommodating. Beautiful place to stay.
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

constantino

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The breakfast buffet was cold. Coffe cold.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Verton W Gibson

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property is exquisite. Greeted through the doors. The staff, very attentive, helpful. The level of professionalism was superb. Cocktail lounge was a great experience
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Chris

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

John

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi
Older hotel but nice. More like a 3 star hotel.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Paula

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024

10/10 Eccellente

Loretta

Viaggio di coppia
I love this hotel, have stayed here every year, for the past 20 yrs. The staff are unbelievable, especially the day porter now, used to be night porter “Alan”, the receptionist Shannon and the new Bartender I just met “David”. I have never had a problem here, the rooms are spotless and spacious, food excellent, but again, the staff make the place extra special.
Soggiorno di 1 notte ad aprile 2024
Risposta di sj, il giorno 15 apr 2024
Dear Loretta,Thank you for your feedback, it is always great to hear from our regulars and thank you for your continued support of the Castle.We look forward to welcoming you back to the hotel on another occasion.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 Eccellente

Sandra

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wir waren Für 3 Nächte und fanden es mega schön, super schönes und sauberes Hotel. Wunderschön in der Nstur gelegen. Sehr freundliche u. Zuvorkommende Mitarbeiter. Man fühlt sich total willkommen und wohl. Sehr gute und grosse Betten ( Wir hatten ein Familienzimmer) sehr gute Matratzen. Afternoon Tea sehr zu empfehlen.
Soggiorno di 3 notti a marzo 2024
Risposta di sj, il giorno 4 apr 2024
Dear Sandra,Thank you for your feedback and recommendation for future guests.We are pleased you enjoyed your stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 Eccellente

Roisin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent hotel with beautiful grounds and lovely friendly staff
Soggiorno di 2 notti a marzo 2024
Risposta di sj, il giorno 4 apr 2024
Dear Roisin,We are pleased you enjoyed your stay with us and thank your for your kind comments about our staff which I will make sure to share with them.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 Eccellente

Emmanuel, Kensington

Loved the village and public transportation
Soggiorno di 1 notte a marzo 2024
Risposta di sj, il giorno 4 apr 2024
Dear Emmanuel,We are pleased you enjoyed your stay with us and the local village of Dalkey. We hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 Eccellente

Amy, Yardley

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly guest services! Pool is fun (just make sure to check hours becwsue they have family swim and adult swim) Also, you need a swimcap! Delicious room service from Mapas. The baggage handler Sean was super helpful!
Soggiorno di 1 notte a marzo 2024
Risposta di sj, il giorno 4 apr 2024
Dear Amy,We are delighted you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

2/10 Terribile

Henry

Viaggio di lavoro
Non mi è piaciuto: Pulizia e personale e servizio
they didnt clean my room on the second day parking lot full and witnessed a non too polite member of staff in action thankfully it wasn't me so i backed away
Soggiorno di 2 notti a marzo 2024
Risposta di Sj, il giorno 15 mar 2024
Dear HenryI am very sorry you didn't enjoy your stay with us, it is particularly concerning that a member of our staff and will be addressing all your feedback with management team.Once again please accept our apologisesKind regardsSandra JacksonSenior Executive Manager

10/10 Eccellente

Lynne

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The people that work at this hotel are fantastic! Friendly and wanting to care to your every need. I would definitely stay here again, it made our trip to Ireland much better in many ways. I would also like to thank them for having our room ready when we arrived from an overnight flight and weren’t scheduled to check in until afternoon, it was right on time because we were exhausted.
Soggiorno di 6 notti a febbraio 2024
Risposta di sj, il giorno 7 mar 2024
Dear LynneThank you for your positive review and compliments about our staff which is always great to hearWe are delighted you enjoyed your stay with us and we hope to have another opportunity to welcome you back to the Castle on another occasionKind regardsSandra JacksonSenior Executive Manager

4/10 Scarso

Eamonn

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a febbraio 2024
Risposta di sj, il giorno 28 feb 2024
Dear Eamonn,I apologise that you weren't entirely happy with your stay and I can assure you I will be addressing all the issues you have raised with our team hereWe do hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra Jackson

8/10 Buono

Narissa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The floor we were on was under renovation, but it wasn’t loud/didn’t disturb us. Our room was newly renovated. Loved the restaurants, attractions and DART access within walking distance.
Soggiorno di 3 notti a gennaio 2024
Risposta di sj, il giorno 7 feb 2024
Dear NarissaThank you for your review and we are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di sj, il giorno 31 gen 2024
Dear GuestWe are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 Eccellente

Stephanie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Room was spotless girl at reception was ever so nice pool was clean hot tube was relaxing and the ice bath was amazing ❤️👌
Soggiorno di 1 notte a gennaio 2024
Risposta di SJ, il giorno 31 gen 2024
Dear StephanieThank you for your feedback and kind words about a member of our reception team.We are delighted you enjoyed your stay with us and we hope to have another opportunity to welcome you back to the CastleKind regardsSandra JacksonSenior Executive Manager

8/10 Buono

David

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e servizi
Quite a nice hotel but it does require some work as it is looking a bit tired
Soggiorno di 2 notti a gennaio 2024
Risposta di sj, il giorno 31 gen 2024
Dear David,Thank you for your feedback, I am sorry that there were some aspects of your stay you were unhappy with and I have shared your feedback with our management team to address.We are pleased you enjoyed your overall stay with us and we hope to have another opportunity to welcome you back to the CastleKind regardsSandra JacksonSenior Executive Manager

8/10 Buono

Melanie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di sj, il giorno 31 gen 2024
Dear MelanieWe are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

8/10 Buono

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di sj, il giorno 31 gen 2024
Dear DavidWe are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 Eccellente

Celine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di sj, il giorno 31 gen 2024
Dear Celine,We are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

8/10 Buono

Maciej

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Price vs value
For the price we paid I would expect a bit higher standard. The place was not refurnished for a long time and you can see it. I get it it is old fashion but this is not what I mean here. Was cold overall and darkish. Will I come back ? No not really.
Soggiorno di 1 notte a dicembre 2023
Risposta di sj, il giorno 31 gen 2024
Dear Maciej,Thank you for your feedback, I am sorry that there were some aspects of your stay you were unhappy with. We do have a continuous refurbishment programme going on in the hotel and at present we are replacing over 30 of our bathrooms as we are very aware there are areas of the Castle that need upgrading.We do hope we have another opportunity to welcome you back to the CastleKind regardsSandra JacksonSenior Executive Manager

10/10 Eccellente

Toby

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Homely and professional hotel - kids loved it
Get the negatives out the way first. Very average water pressure (my lifelong bugbear) and a slightly convoluted system for use of the pool. Other than that, fantastic in every way. The drive up to the hotel was made extra special by the great lights (we were there just before Xmas). Staff were helpful, professional and friendly in the perfect balance. Room was clean, well furnished, and spacious. Perhaps slightly dark for some but not sure we actually worked out how to turn all the lights on!!! Restaurant was great value and dishes slightly quirky without being weird. Again, perfectly judged. Overall, absolutely loved it and wish we had more than 1 night.
Soggiorno di 1 notte a dicembre 2023
Risposta di sj, il giorno 3 gen 2024
Dear TobyThank you for your lovely review of your recent stay with us.We are delighted you you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive Manager

8/10 Buono

Amanda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di sj, il giorno 3 gen 2024
Dear AmandaWe are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive Manager

8/10 Buono

Declan

I have stayed there before. It was ok. The breakfast is great. The mattress is very old and thin. Time to get better mattresses.
Soggiorno di 4 notti a dicembre 2023
Risposta di sj, il giorno 3 gen 2024
Dear Declan,Many thanks for taking the time to write a review of your stay with us. This feedback is very important to us as it allows us to improve our service and standards that we offer throughout the Castle.I have asked our accommodation manager to look at the mattress in the room you were staying in.We are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive Manager

10/10 Eccellente

Alison

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di sj, il giorno 3 gen 2024
Dear Alison,We are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive Manager

10/10 Eccellente

Sean

Soggiorno di 1 notte a dicembre 2023
Risposta di sj, il giorno 6 dic 2023
Dear Sean,We are delighted you enjoyed your stay with us and we do hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

8/10 Buono

Jay

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di sj, il giorno 6 dic 2023
Dear Jay,We are pleased you enjoyed your overall stay with us and we do hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

8/10 Buono

Christopher Michael, Oak Harbor

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi
The staff was very friendly and professional. The dining facilities were very good. The bathroom had some lazy trim renovation/repair but everything was clean and comfortable. We enjoyed our time there for sure. Full disclosure, there was a water leak problem our last night that caused us to be woken up and sent to a marshaling area. They got the problem resolved within an hour and we were back in our room asleep shortly after.
Soggiorno di 4 notti a novembre 2023
Risposta di sj, il giorno 28 nov 2023
Dear Christopher,I am very sorry that you had to be evacuated from your bedroom late on Saturday evening, unfortunately we did have a major burst pipe on the 4th floor. The emergency services were contacted, and a precautionary evacuation was advised for fire, health & safety reasons. The safety of both our guests and staff is paramount and while the correct procedure was followed by our team, we understand how unsettling and worrying it is for our guests to be asked to vacate and again I am sorry this happened during your stay with us.We are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

8/10 Buono

mary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were very pleasant and helpful
Soggiorno di 3 notti a novembre 2023
Risposta di sj, il giorno 28 nov 2023
Dear MaryWe are delighted you enjoyed your stay with us and thank you for your reviewKind regardsSandra JacksonSenior Executive Manager

10/10 Eccellente

James

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was spacious. Hospitality was top notch. There was an unfortunate event. We had to evacuate due to a water leak and was without electricity/water for part of the night, however, the hotel agreed to refund the night and make things right. Would recommend anyone to stay here. We will definitely be coming back! 10/10
Soggiorno di 1 notte a novembre 2023
Risposta di sj, il giorno 28 nov 2023
Dear JamesThank you for your understanding regarding your recent stay. Once again we apologise that due to an unfortunate incidence we had to evacuate the hotel while you were with us.We hope to have another opportunity to welcome you back to the CastleKind regardsSandra JacksonSenior Executive Manager

10/10 Eccellente

margaret

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
5* hotel dining and stay experience….6* for all the staff are so helpful and friendly.. beds & rooms are super comfy & clean… Would highly recommend
Soggiorno di 1 notte a novembre 2023
Risposta di sj, il giorno 28 nov 2023
Dear Margaret,We are delighted you enjoyed your stay with us and we hope to have another opportunity to welcome you back to the Castle on another occasion.Kind regardsSandra JacksonSenior Executive Manager

10/10 Eccellente

Lee

Soggiorno di 1 notte a novembre 2023
Risposta di sj, il giorno 28 nov 2023
Dear Lee,We are delighted you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 Eccellente

Tracy

Viaggio di coppia
Mi è piaciuto: Condizioni e dotazioni della struttura
Loved that it was a castle. The staff was great, Our experience was excellent.
Soggiorno di 5 notti a novembre 2023
Risposta di sj, il giorno 28 nov 2023
Dear Tracy,Many thanks for your feedback, it is always great to receive compliments about our staff and thank you for your kind words about our team which I will make sure to share with them.We are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 Eccellente

ROSAL

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fitzpatrick Castle Hotel is an excellent hotel for all your travel needs. Both the interiors and exteriors are simply breathtaking giving one the feeling of being a royalty while staying there yet the place offers excellent amenities at par with most modern hotels. Highly recommended.
Soggiorno di 2 notti a novembre 2023
Risposta di sj, il giorno 15 nov 2023
Dear Rosal,We are delighted you enjoyed your stay with us and thank you for recommending the hotel to future guests. We hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

4/10 Scarso

N

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Shocking! - Electrocuted by bedroom lamp.
This was my second stay. The hotel is overall really nice and restaurant was also good. The bar area and lounge is very comfortable. However... I was electrocuted by the bedside lamp that fell apart when I tried to turn it on. The top just fell off and I touched live pins that were exposed. The TV and fridge did not work. These were fixed after reporting them however I did expect an apology and a free drink would have been an easy making it up to me ;-)
Soggiorno di 2 notti a novembre 2023
Risposta di SJ, il giorno 15 nov 2023
Dear NMany thanks for taking the time to write a review of your stay with us. This feedback is very important to us as it allows us to improve our service and standards that we offer throughout the Castle.I apologise that there were some issues with your bedroom and while I know they have been fixed, it is disappointing that we didn't offer you something in way of an apology while you were still with us.We do hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

8/10 Buono

Margaret

Soggiorno di 1 notte a ottobre 2023
Risposta di sj, il giorno 28 nov 2023
Dear Margaret,We are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

8/10 Buono

Mr Alan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di sj, il giorno 25 ott 2023
Dear Alan,We are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

8/10 Buono

Jessica

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The room could have been cleaner. The coffee pot, kettle and remote were filthy.
Soggiorno di 1 notte a ottobre 2023
Risposta di SJ, il giorno 25 ott 2023
Dear Jessica,I apologise for the issues experienced with the bedroom you were allocated. This is certainly not the norm here and we have addressed all the issues raised with our Accommodation team to ensure they are rectified.We are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 Eccellente

Josephine, Honolulu

Soggiorno di 4 notti a ottobre 2023
Risposta di sj, il giorno 15 nov 2023
Dear Josephine,We are delighted you enjoyed your stay with us and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 Eccellente

Sandi

Soggiorno di 1 notte a ottobre 2023
Risposta di SJ, il giorno 19 ott 2023
Dear Sandi,We are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 Eccellente

Katie

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We enjoyed 8 lovely nights in a family room. It was a spacious room, perfect for my husband and 2 year old. The hotel staff were friendly, the grounds lovely and having the coffee shop at the parking was AMAZING! We highly recommend this hotel!
Soggiorno di 8 notti a ottobre 2023
Risposta di SJ, il giorno 19 ott 2023
Dear KatieThank you for your lovely feedback and for recommending the hotel to future guests.We are delighted you enjoyed your stay with us and we look forward to welcoming back to the Castle on another ocassionKind regardsSandra Jackson

10/10 Eccellente

Jeffrey

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice place overall. Unique hotel with great features like the dungeon bar and library lounge, plus the Mapas restaurant was really good. Nice view of Dublin bay from the hotel. If you stay here it’s about 30 minutes drive to downtown so car is needed, although I’m sure transit is available but we drove so it’s pretty easy. We did an (princess) afternoon tea for our daughter in the main lounge, and was quite happy with it. Reasonable prices for everything, I highly recommend this place as an alternative to staying downtown and it is a castle after all.
Soggiorno di 3 notti a settembre 2023
Risposta di SJ, il giorno 19 ott 2023
Dear JeffreyThank you for taking the time to write a review of your stay with us.We are delighted that you and your family enjoyed your stay with us and we hope to have another opportunity to welcome you back to the CastleKind regardsSandra JacksonSenior Executive Manager

4/10 Scarso

Lesley

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Disappointing
No hot water for 2 day for floor 4 & 5 - was advised to use showers in leisure centre except they aren’t private!! Colleague had to request another room that we could use to have a hot shower. I complained when I checked out - no offer of refund etc - really not good.
Soggiorno di 5 notti a ottobre 2023
Risposta di SJ, il giorno 19 ott 2023
Dear LesleyI apologise that you had no hot water in your bedroom and had to use our fitness centre showers during your stay with us, this was certainly not ideal and not the service you would expect from a 4 star hotel. Unfortunately one of our boilers broke down un-expectantly and while this was out of our control it is still unacceptable and I am sorry for the inconvenience that it caused you.I apologise that you weren't entirely happy with your stay and I can assure you I will be addressing all the issues you have raised with our team here.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 Eccellente

Norbert

Soggiorno di 1 notte a ottobre 2023
Risposta di SJ, il giorno 19 ott 2023
Dear NorbertWe are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

4/10 Scarso

Jacob

Viaggio di lavoro
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di SJ, il giorno 19 ott 2023
Dear JacobI apologise that you weren't entirely happy with your stay and I can assure you I will be addressing all the issues you have raised with our team hereKind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 Eccellente

Conor

Soggiorno di 1 notte a settembre 2023
Risposta di SJ, il giorno 19 ott 2023
Dear ConorWe are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 Eccellente

Keith

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di SJ, il giorno 26 set 2023
Dear Keith,We are delighted you enjoyed your stay with us and we do hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel