Hi Anne, We're thrilled you enjoyed your stay and were pleased with the upgraded room! Providing exceptional experiences for our guests is always our goal, and we're delighted that you had a positive experience in our 1-bedroom room. Thank you for choosing our hotel, and we hope to welcome you back soon for another fantastic stay!-The Staff at Holiday Inn & Suites Duluth Downtown

Hi John,We're delighted to know you had a five-star experience at our hotel! Thank you for sharing your positive feedback. We hope to have the pleasure of hosting you again in the future!-The Staff at Holiday Inn & Suites Duluth Downtown

Hi Anne, We're disappointed to hear about your experience with Kennedy at the front desk. Please know that this is not the level of service we strive to provide. We take your feedback seriously and will take care of it with our team to ensure all guests are treated professionally and respectfully. Thank you for bringing this to our attention, and we apologize for any inconvenience caused. Please don't hesitate to contact us if we can help you with anything else.-The Staff at Holiday Inn & Suites Duluth Downtown

Hi Brandon,We apologize for any inconvenience caused by the absence of a sauna in our pool areas. Your feedback is valuable, and we'll consider it as we strive to enhance our amenities for future guests. Please let us know if there's anything else we can do to improve your experience. We appreciate your understanding and hope to welcome you back in the future.-Hotel Management

Dear Steve,Thank you for your feedback! We're delighted to hear that you and your family enjoyed your stay with us, especially our kid-friendly amenities and convenient location. We appreciate your loyalty and look forward to welcoming you back on your future visits. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!-The Staff at Holiday Inn & Suites Duluth Downtown

Dear Rachel,We're glad to hear you had a great experience. If there's anything we can improve for your next visit, please feel free to let us know. We look forward to welcoming you back soon! Thank you for choosing us for your stay! -The Staff at Holiday Inn & Suites Duluth Downtown

Dear Vanessa,We apologize for the inconvenience with the Keurig and the lack of a microwave. Your feedback is valuable, and we'll address these issues to ensure a better experience for future stays. If there's anything else we can assist you with, please don't hesitate to reach out.-The Staff at Holiday Inn & Suites Duluth Downtown

Dear Molly,We apologize for any inconvenience you experienced with the locked doors after the concert. Your feedback is important to us, and we'll look into improving our access procedures for future events. Thank you for bringing this to our attention.-The Staff at Holiday Inn & Suites Duluth Downtown

We appreciate your feedback regarding the condition of our hotel. Rest assured, we're continuously working on improvements to enhance our guests' experience. Your input helps us prioritize areas for renovation. Thank you for bringing this to our attention.-The Staff at Holiday Inn & Suites Duluth Downtown

We're glad you found our staff friendly and enjoyed our convenient location. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant stay.-The Staff at Holiday Inn & Suites Duluth Downtown

Thank you for sharing your experience with us. We appreciate your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back for a better stay in the future.-The Staff at Holiday Inn & Suites Duluth Downtown