Dear Kevin,Thank you for taking the time to share your review with us. We are dedicated to ensuring that all our guests have a positive and memorable experience at our center.We take pride in our tranquil, secluded location and are delighted to hear that you appreciated the cleanliness of our rooms—a quality for which we often receive compliments.Regarding the water discoloration, we understand your concerns. The center's building, rich in history, does have older plumbing, which may cause a slight discoloration initially. However, as you've noticed, this clears up quickly after running the water for a few moments. We also employ a water softening system, as recommended by our trusted plumbing service, to ensure the water quality is up to standard.We're pleased to hear your feedback about our brand-new, firm mattresses, and we understand that mattress preference can be highly personal. Please note that many guests have reported having the best sleep in years on these mattresses.We would like to clarify that our regular rooms are not equipped with jetted bathtubs; this feature is exclusive to our suites. It seems there might have been a misunderstanding, as the suite with this amenity was not the room type you booked.Our MedBed rooms, similar in setup to our regular rooms, offer the unique addition of MedBed generators, which many find enhances their rest and overall well-being. With over 35,000 testimonials from guests who have experienced the benefits of our services and products, we are confident in the value they provide.We invite you to consider trying a MedBed room for a future visit—please visit our website for more information and to read about other guests' experiences.Once again, we appreciate your feedback and look forward to the opportunity to serve you again.Warm regards,Tesla MedBed Center- IL Team

Hi Shelley, Could you let us know how to make our guests stays better. We are sorry that you thought our place was just okay. Thanks for your time and have a great rest of your summer.

Thanks Tamaralyn, hope to see you again sometime glad you enjoyed your stay. Have a great rest of your summer.K

Thanks for staying with us Teresa, we did take care of the customer that was locked out the person did have one key that worked. Sorry about the water as this is an older building and when the rooms sit for a little bit the water comes out a little rusty. Thanks again and have a wonderful week!

Dear James,Thank you for taking the time to provide us with your feedback. We sincerely apologize for the inconvenience caused by the jacuzzi not working properly during your stay. Our maintenance team has been notified and is actively working to assess and rectify the issue with the residues. Rest assured, we are committed to providing a comfortable and enjoyable experience for all our guests, and we are diligently addressing this matter.Regarding the TV size, we appreciate your input, and we have already communicated your suggestion to our headquarters for consideration in future upgrades. As part of our commitment to continuous improvement, we take all guest feedback seriously and use it to enhance our services and amenities.At our hotel, we take great pride in our well-trained staff who are dedicated to providing excellent customer service. We strive to offer competitive rates while ensuring the highest level of comfort and satisfaction for our guests.Once again, we apologize for any inconvenience you experienced during your stay, and we hope to have the opportunity to welcome you back and exceed your expectations in the future.Thank you for choosing to stay with us.Best regards,Tesla MedBed Center Team

Dear Michael,We are thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we are delighted that we could make your experience memorable.We truly appreciate your support and look forward to welcoming you back on your next visit.Best regards, Tesla MedBed Center Team

Dear Hubert,Thank you for your positive feedback! We are thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we are delighted that we could make your experience memorable.We truly appreciate your support and look forward to welcoming you back on your next visit.Best regards, Tesla MedBed Center Team

Dear Anthony,Thank you for your positive feedback! We are thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we are delighted that we could make your experience memorable.We truly appreciate your support and look forward to welcoming you back on your next visit.Best regards, Tesla MedBed Center Team

Dear David,Thank you for your positive feedback! We are thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we are delighted that we could make your experience memorable.We truly appreciate your support and look forward to welcoming you back on your next visit.Best regards, Tesla MedBed Center Team

Nate, I feel bad you thought you were not safe here in our hotel, we have cameras everywhere and the parking lot has lights, also sorry about the smell of old smoke we tried everything to get that smell out. It is a lot better. Also, we have remodeled each room the only thing that has not been changed is the carpet. Hopefully that will be soon. Hopefully this helps. Have a great day!

Dear Brian,Thank you for reaching out to us regarding your recent stay at our hotel. We understand your concerns regarding your late arrival after 12:30 am, and we sincerely apologize for any inconvenience this may have caused you.We would like to clarify that we called you and had provided you with our contact information, including a direct cell phone number, to ensure smooth communication. We made every effort to reach out to you upon noticing your late reservation. However, unfortunately, we did not receive any response from you or indication of your arrival time.As a standard practice, our hotel hours are clearly posted on the door and on our Expedia page. It states that check-ins end at 3:30 pm, and any after-hours check-ins are by appointment only. We apologize if there was any confusion or miscommunication regarding our check-in policy.Please know that our team is always available to assist and accommodate guests within our operational hours. We encourage guests to communicate their expected arrival time in advance, especially for after-hours check-ins, to ensure a seamless experience.Best regards,Tesla MedBed Center, IL

We are glad you enjoyed your stay. You could have gone to your car and returned to your room as each door opens with your key card.

Dear Delana,Thank you for your kind words and positive feedback! We are thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we are delighted that we could make your experience memorable.We truly appreciate your support and look forward to welcoming you back on your next visit.Best regards, Tesla MedBed Center Team

Katrice, Not sure why you wrote what you did you didn't stay with us. When you booked on the site you used it was not communicating with us. I am sorry about your experience but I believe we have the bugs worked out. Have a wonderful weekend and a great Holiday!

Dear Nina,Thank you for your kind words and positive feedback! We are thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we are delighted that we could make your experience memorable.We truly appreciate your support and look forward to welcoming you back on your next visit.Best regards, Tesla MedBed Center Team

Dear Grzegorz,We are thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we are delighted that we could make your experience memorable.We truly appreciate your support and look forward to welcoming you back on your next visit.Best regards, Tesla MedBed Center Team

Dear Aleksandra,Thank you for your kind words and positive feedback! We are thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we are delighted that we could make your experience memorable.We truly appreciate your support and look forward to welcoming you back on your next visit.Best regards, Tesla MedBed Center Team