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Recensioni per Quality Inn & Suites Bel Air I-95 Exit 77A

2.5 out of 5
Quality Inn & Suites Bel Air I-95 Exit 77A
2112a Emmorton Park Road, Edgewood, MD

Recensioni

7,4

Buono

Valutazione di 10 - Eccellente. 320 su 1001 recensioni" "
Valutazione di 8 - Buono. 327 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 148 su 1001 recensioni" "
Valutazione di 4 - Scarso. 94 su 1001 recensioni" "
Valutazione di 2 - Terribile. 112 su 1001 recensioni" "

7,6/10

Pulizia

7,8/10

Personale e servizio

7,0/10

Servizi

7,2/10

Condizioni e dotazioni della struttura

7,2/10

Ecosostenibilità

Recensioni

8/10 Buono

Guy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was nice
Soggiorno di 3 notti a maggio 2024
Risposta di Manager, il giorno 28 mag 2024
Hello Guy,We are pleased to hear that you had a nice stay with us. Thank you for choosing our hotel for your accommodation needs. Your feedback is appreciated as it helps us to enhance the overall guest experience. Should you have any further comments or suggestions, we encourage you to reach out to our management team directly.

4/10 Scarso

Randy

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
quality inn is so overrated. over priced too
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 28 mag 2024
Hello Randy, We appreciate your feedback and regret to hear that your experience did not meet your expectations. Our rates are reflective of the amenities and services we provide. We strive to offer a valuable stay and hope you will consider reaching out to our management team directly to discuss your concerns further.

8/10 Buono

Savannah

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
The AC in the room did not work very well so it was hot, but otherwise the facility was nice.
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 24 mag 2024
Hello Savannah,We appreciate your feedback on the facility and are pleased you enjoyed your stay overall. Guest comfort is a top priority, and we will ensure our maintenance team investigates the AC in that room promptly for future guests' satisfaction. Thank you for bringing this to our attention for improvement.

6/10 Soddisfacente

L

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Very disappointed that the indoor pool was inoperable for the duration of stay. Choose that motel specifically to use the pool.
Soggiorno di 7 notti a maggio 2024
Risposta di Manager, il giorno 24 mag 2024
Hello L, We regret to hear about your experience with the pool during your stay. We recommend reaching out to management directly for further assistance regarding this matter. Your feedback is valuable to us for improving our services in the future.

2/10 Terribile

James

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 24 mag 2024
Hello James, We are sorry to hear about your experience. Please reach out to us with any feedback you may have so we can address it accordingly.

2/10 Terribile

Kim

Viaggio di lavoro
Staff was nice the only thing about this place walls so thin you could hear someone urinate. I was sitting on the bed trying to watch a movie had bugs crawling on me so I jumped up packed my things and slept in my truck . I would never recommend this place to anyone.
Soggiorno di 3 notti a maggio 2024
Risposta di Manager, il giorno 22 mag 2024
Hello Kim, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

4/10 Scarso

Daniel

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Check-in takes much longer than expected, so be prepared to wait a considerable amount of time. Rooms claim to be non-smoking but the hallways and rooms smell like stale cigarettes. Comforter has questionable stains on them.
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 22 mag 2024
Hello Daniel, We apologize for any inconvenience during your check-in process and regret to hear about your concerns regarding the smell and cleanliness of your room. Our team continuously strives to improve our services and facilities. Your feedback will be shared with the relevant departments for further review. Thank you for bringing this to our attention.

2/10 Terribile

Brittny L

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Was not a family hotel, cops were called every night we stayed couples fighting
Soggiorno di 3 notti a maggio 2024
Risposta di Manager, il giorno 22 mag 2024
Hello Brittny L, We regret to hear about your experience and take guest feedback seriously. Ensuring a safe environment for all guests is our top priority. We recommend reaching out to the hotel management directly to discuss your concerns further. Your feedback helps us improve our services for all guests.

8/10 Buono

KAREN

Viaggio di coppia
Our room was fine, chair in room had soils but thats not a biggy. Window drape could use a little help, bed comfy......Bathroom clean.....Fridge , micro provided. Breakfast they ought to work on, i say get your own. Experience was a good one for us - i have and will recommend Quality.
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 17 mag 2024
Hello KAREN, Thank you for sharing your feedback with us. We appreciate your positive comments about your overall experience with us. Please feel free to reach out to our management team directly for any further assistance or feedback. We look forward to welcoming you back in the future.

2/10 Terribile

kim

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The room was out dated. Most outlets didn't work. Plugged the charger in wall for phone and sparks flew out of it. I will never stay here again and recommend no one else until it gets updated. Breakfast was awful also.
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 11 mag 2024
Hello kim,We appreciate your feedback and apologize for any inconvenience experienced during your stay. Please rest assured that we take all guest concerns seriously and will address these issues with our team. Feel free to reach out to our management for further assistance.

10/10 Eccellente

Manon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bel hôtel. Excellent pour dodo en route vers Montréal.
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 7 mag 2024
Hello Manon,Nous sommes ravis que vous ayez apprécié votre séjour chez nous pour une halte en direction de Montréal. Nous espérons avoir le plaisir de vous accueillir de nouveau à l'avenir.

6/10 Soddisfacente

Susan

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
There was no one at front desk when I arrived and no bell or alerting device. Waited 10 mins until someone showed up. Breakfast has greatly declined. No muffins or bagels. Yogurt, make your own waffles or cereal.
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 4 mag 2024
Hello Susan,We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments have been noted and will be shared with the team for further review and improvement. Thank you for bringing these matters to our attention.

4/10 Scarso

Edwin

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Moldy surfaces in bath and bedroom. A couple fighting all night next door to me. Unfriendly front desk staff. No protein at breakfast. Very few snack machine choices.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 1 mag 2024
Hello Edwin, We regret to hear about your recent experience at our hotel. Guest feedback is valuable, and we will address your concerns with the team for improvement. For future visits, please contact our management team directly for any assistance needed.

10/10 Eccellente

Guy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was nice
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 1 mag 2024
Hello Guy,We're glad to hear you had a pleasant stay with us. Should you have any further feedback or comments to share, please feel free to reach out. We hope to welcome you back again in the future. Safe travels!

6/10 Soddisfacente

diane

Non mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 1 mag 2024
Hello diane, We appreciate you choosing to stay with us. If there were any aspects of your experience that fell short of expectations, please don't hesitate to contact us directly so we can address any concerns.

2/10 Terribile

Nereida

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Horrible breakfast, no parking, theres ciggarette smell, the surroundings is unsafe.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 30 apr 2024
Hello Nereida, We appreciate your feedback and regret to hear about your experience. Please feel free to reach out to our management team to discuss your concerns in more detail. Thank you for bringing these matters to our attention.

2/10 Terribile

Sheyla Crespo

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 5 notti ad aprile 2024
Risposta di Manager, il giorno 30 apr 2024
Hello Sheyla Crespo, We're sorry to hear that your experience did not meet expectations. Please feel free to reach out to us with any feedback you would like to share so we can address any issues.

8/10 Buono

Deysi

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 5 notti ad aprile 2024
Risposta di Manager, il giorno 28 apr 2024
Hello Deysi,We are delighted to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon!

6/10 Soddisfacente

Aimee

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
.
Soggiorno di 5 notti ad aprile 2024
Risposta di Manager, il giorno 25 apr 2024
Hello Aimee, We appreciate you taking the time to leave feedback and apologize for any inconvenience you experienced during your stay. Your comments will be shared with our team for review and improvement. Should you have any further concerns, please feel free to contact our management directly.

6/10 Soddisfacente

Joseph

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The pool and exercise room were closed. Why can’t companies put some kind of message on their site saying it’s closed. I won’t be using Quality Inn at Edgewood again.
Soggiorno di 4 notti ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello Joseph, We apologize for any inconvenience caused by the pool and exercise room closures during your stay. We encourage guests to reach out to our front desk or customer service for the most up-to-date amenity information when planning future visits. Thank you for sharing your feedback with us.

4/10 Scarso

Chris

Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 11 mag 2024
Hello Chris,We appreciate you choosing our hotel for your stay. We value your opinion and encourage you to reach out to us with any feedback you may have, so we can address any concerns you experienced. We strive to provide all our guests with a memorable experience.

8/10 Buono

Alain

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
For one night it’s ok
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello Alain,We appreciate your feedback and are glad to hear that your overall experience was satisfactory. If there are specific areas you believe we could improve upon, please feel free to contact our management team directly for further assistance. Thank you for choosing to stay with us.

8/10 Buono

Louis

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Clean
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 17 apr 2024
Hello Louis, Thank you for sharing your feedback with us. We strive to provide a clean and comfortable environment for all our guests to enjoy. If there are any specific areas of concern you would like to address, please feel free to reach out to our management team for further assistance.

4/10 Scarso

Athanasios

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pool not working couldn't take kids swimming was told pool would be out of service for a month. There is no reporting on site. Pillows and sheets had stains had to go out and buy new ones to sleep on. No wifi for internet apparently was down. Will definitely not wanna go back to this hotel again.
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 15 apr 2024
Hello Athanasios, We apologize for the inconvenience you encountered with our pool, amenities, and room conditions. Your feedback is valuable, and we thank you for bringing these issues to our attention for us to address internally. We strive to improve our guest experience and hope you would consider giving us another opportunity to exceed your expectations in the future.

2/10 Terribile

Christopher

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Our room was very dirty and unkempt. Stains all over the blankets and filthy bed skirts on both beds. It appeared to be dried up vomit. Did not make a complaint as we were only staying one night and we were across the hall from the 2nd room we booked with family. Will not stay in a quality inn again. No complaints about staff as they were very pleasant during check in.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 15 apr 2024
Hello Christopher, Thank you for sharing your experience with us. We value your feedback and will address your concerns appropriately to ensure a better guest experience in the future. Your comments have been noted, and we apologize for any inconvenience caused during your stay.

8/10 Buono

Amy

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
We loved that this hotel did not charge for pets and that is why we selected it. The room was nice and the mattresses were very comfortable but the bed frame/bed springs were very noisy from even the slightest movement. Also, the guests in the room next to us were talking until 4 am and we were able to hear them which kept us up. The staff was very nice and check in and out was quick and easy.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 17 apr 2024
Hello Amy,We're delighted to hear you enjoyed your stay and appreciated our pet-friendly policy. We're glad you found the room comfortable and the staff friendly during check-in and check-out. Please feel free to reach out to management with any noise concerns during future stays. Your feedback is valuable in helping us enhance our guests' experiences further.

10/10 Eccellente

Roseanne

Staff was very helpful. Handicap room was very well designed to help me re my disabilities. Very quiet in room even though there are other hotels right next door.
Soggiorno di 4 notti ad aprile 2024
Risposta di Manager, il giorno 15 apr 2024
Hello Roseanne,We are delighted to hear that our staff provided excellent assistance during your stay. It's great to know that you found our handicap room design accommodating for your needs. We appreciate your feedback on the quietness of the room despite our location. We hope to welcome you back for another pleasant experience in the future.

2/10 Terribile

Mici

Pool was not in working condition. Did not stay
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 13 apr 2024
Hello Mici,We apologize for any inconvenience you experienced. Your feedback has been noted for future improvements. Please feel free to reach out to our management for further assistance or feedback.

2/10 Terribile

Donna

Viaggio di gruppo, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was dirty the refrigerator wasn’t cold the air conditioner was not working good the pool was disgusting the fitness center was closed the breakfast was awful 2 cereal choice only and a waffle maker that was disgusting no donuts no bagels no fruit no yogurt it was a joke nothing like the pictures on the web
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 13 apr 2024
Hello Donna,We appreciate you sharing your feedback with us. We take all guest comments seriously and will address your concerns appropriately. We recommend contacting our management team directly to further discuss your experience and help us improve our services for future guests. Thank you for your understanding.

10/10 Eccellente

Monique

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Parking was a little crazy and overall grea place to stay
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 11 apr 2024
Hello Monique,We apologize for any inconvenience you experienced with our parking. We appreciate your kind words about your stay with us and hope to welcome you back in the future for an even better experience.

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and easy to get around
Soggiorno di 4 notti ad aprile 2024
Risposta di Manager, il giorno 7 apr 2024
Hello David,We are delighted to hear that you found our hotel clean and easy to navigate. Your feedback is valuable to us as we strive to provide a comfortable stay for all our guests. If you have any further comments or suggestions, please don't hesitate to reach out to us.

10/10 Eccellente

Scott

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Need to open pool!!!
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 7 apr 2024
Hello Scott,We regret any inconvenience caused by the pool closure during your stay. Your feedback will be shared with the relevant team for further review. Please do not hesitate to contact us directly to discuss your concerns further.

8/10 Buono

B

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Huh
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 7 apr 2024
Hello B,We apologize for any inconvenience you may have experienced during your stay with us. If you have any further feedback or concerns, please don't hesitate to reach out to our management team for assistance. Thank you for sharing your thoughts with us.

10/10 Eccellente

Tracy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property was fine friendly staff
Soggiorno di 3 notti a marzo 2024
Risposta di Manager, il giorno 1 apr 2024
Hello Tracy,We appreciate your positive feedback regarding our friendly staff. Should you have any further feedback or questions, please feel free to reach out to our management team directly.

10/10 Eccellente

David

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Quiet, cean and location
Soggiorno di 5 notti a marzo 2024
Risposta di Manager, il giorno 2 apr 2024
Hello David,We appreciate your feedback on the peaceful atmosphere, cleanliness, and convenient location of our hotel. Your satisfaction is important to us, and we hope to welcome you back in the future.

8/10 Buono

Alisiwa

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 1 apr 2024
Hello Alisiwa,We appreciate your feedback and regret to hear that your experience fell short of expectations. Should you wish to discuss your stay further, feel free to contact our management team for a more detailed conversation. Thank you for bringing this to our attention.

6/10 Soddisfacente

Pablo

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Breakfast was just waffles
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Pablo, We appreciate your feedback on the breakfast option provided. We strive to offer a variety of choices to cater to all preferences and will share your comments with our team for future improvements. Thank you for taking the time to share your experience with us.

10/10 Eccellente

Aldon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Unfortunately they had a roof leak right outside the elevator doors on the second floor and we had rain all day on Saturday but I can’t fault them they are at the mercy of contractors. Loved having coffee available all the time.
Soggiorno di 3 notti a marzo 2024
Risposta di Manager, il giorno 24 mar 2024
Hello Aldon,We appreciate your understanding regarding the unforeseen roof leak near the elevator. We are glad you enjoyed the convenience of having coffee available throughout your stay. Your feedback is valuable to us for future improvements.

8/10 Buono

Dimas

Risposta di Manager, il giorno 22 mar 2024
Hello Dimas,We appreciate you taking the time to review your stay with us. If you have any specific feedback to share, please don't hesitate to contact us so we can ensure a wonderful experience for all our guests.

6/10 Soddisfacente

Bryan

it was ok for the pricing
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 19 mar 2024
Hello Bryan, We appreciate your feedback on our pricing and will take it into consideration for future improvements. If you have any further concerns, please reach out to our management team directly. Thank you for staying with us.

8/10 Buono

Florence

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Convenient and affordable
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 19 mar 2024
Hello Florence,We appreciate your feedback and are glad you found our hotel convenient and affordable. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for staying with us.

6/10 Soddisfacente

Sharon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff
Soggiorno di 3 notti a febbraio 2024
Risposta di Manager, il giorno 6 mar 2024
Hello Sharon, Thank you for sharing your feedback about our staff. We value guest comments and will pass this along to our team for review and improvement. We hope your overall experience was satisfactory and appreciate you choosing to stay with us.

2/10 Terribile

Ciera

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Condizioni e dotazioni della struttura
The only reason I booked this hotel, which was $20 more than the Hampton next door, was because it had a pool. When we got to the hotel to check in, my children wanted to go check out the pool. The pool was DISGUSTING. Algae growing on the bottom, the hand rails were rusted and had algae growing on them, the water was cloudy and nasty. Needless to say, we did not stay there and went next door to the Hampton which was clean and had a great pool.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 6 mar 2024
Hello Ciera, We regret to hear about your disappointment with the pool during your recent stay. We take cleanliness seriously and have shared your feedback with our team to ensure improvements are made. Our goal is to provide a pleasant experience for all our guests, and we apologize if we fell short in this instance. Your feedback is valuable for us to enhance our services moving forward.

8/10 Buono

Julie

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
La piscine n’était pas fonctionnel Les voisins de chambre étaient bruyants mais la chambre était très bien
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 5 mar 2024
Hello Julie,Nous regrettons d'apprendre que vous avez rencontré quelques désagréments pendant votre séjour. Nous vous remercions de mettre en avant votre satisfaction concernant la chambre. Votre retour d'expérience est important pour nous afin d'améliorer nos services.

10/10 Eccellente

Jordan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 29 feb 2024
Hello Jordan,Thank for being an awesome guest. We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

4/10 Scarso

Trevor, Washington

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 29 feb 2024
Hello Trevor, We're sorry to hear that your experience did not meet expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We appreciate your valuable input and aim to improve our services.

8/10 Buono

charles

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I was hoping for bagels or muffins gor breakfast but the waffle was really good.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 28 feb 2024
Hello charles, We're delighted to hear that you enjoyed our waffles for breakfast. We appreciate your feedback and hope to welcome you back for another delicious experience soon.

10/10 Eccellente

Marcel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 25 feb 2024
Hello Marcel,We are thrilled to hear you had a wonderful stay with us! Looking forward to welcoming you back soon for another excellent experience.

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Sketchy Hotel
Not clean at all. Room was supposed to be non smoking and smelled of heavy smoke. A bunch of brown fixtures in the room.
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 24 feb 2024
Dear Guest,We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and encourage guests to reach out to us directly with any concerns during their visit. We hope you will consider staying with us again in the future.

10/10 Eccellente

linetta

Soggiorno di 3 notti a febbraio 2024
Risposta di Manager, il giorno 22 mar 2024
Hello linetta,We are delighted to hear that you had a fantastic experience at our hotel! We look forward to welcoming you back soon for another wonderful stay.