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Recensioni per The Howard, an Ascend Hotel Collection Member

5 out of 5
The Howard, an Ascend Hotel Collection Member
Great King Street, 34, Edinburgh, Scotland

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 103 su 139 recensioni" "
Valutazione di 8 - Buono. 26 su 139 recensioni" "
Valutazione di 6 - Soddisfacente. 4 su 139 recensioni" "
Valutazione di 4 - Scarso. 4 su 139 recensioni" "
Valutazione di 2 - Terribile. 2 su 139 recensioni" "

9,2/10

Pulizia

9,6/10

Personale e servizio

8,8/10

Condizioni e dotazioni della struttura

Recensioni

6/10 Soddisfacente

Glamorous!, Derby

Mi è piaciuto: Pulizia
Not as expected!
The hotel was supposed to be in a central location but it was 12 minutes walk to the shops and then a further 12 minutes walk to the bars, so it was too much effort to go out for a beer and something to eat on Saturday night. In cold weather conditions, you really needed to take a taxi everywhere. It was deadly quiet too with no atmosphere. In fact, it was more akin to a gentleman's club, rather than a hotel. But in saying that, the staff were very friendly and nothing was too much trouble. The rooms and bathrooms are very large and very clean, so if you are looking for a quiet hotel, well off the main thoroughfare, it would ideal for you!
Soggiorno di 2 notti a novembre 2017

8/10 Buono

Robert

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
A good place to stay
Charming staff and a superb location. I hope the owner(s) is willing to increase his/her/their investment in ambience as this could be a fabulous hotel with real charm.
Soggiorno di 1 notte a novembre 2017

10/10 Eccellente

Carroll

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent Choice in Edinburgh
Good location in new town. Truly excellent service. We dtsyed in the cottage, which gave is lots of space snd we still enjoyed a good breakfast.

6/10 Soddisfacente

irene, p

Mi è piaciuto: Pulizia e personale e servizio
Nice hotel in Edinburgh
Initially I booked this hotel for me and my husband, but at the last minute we had to bring our young children (4 and 1,5 years old). This was not a problem for the hotel and we were upgraded to a bigger room with a sofa bed and space for a cot free of charge. Breakfast was a la carte and very nice. It is a small romantic hotel, 10 mins walk out of the city centre. However, for a 5 star experience could do with some updates. Unfortunately cot did not have a proper matress and the sofa bed was like a trampoline - very uncomfortable. Otherwise it was a nice experience.
Soggiorno di 2 notti a luglio 2017

10/10 Eccellente

jonathan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location and beautiful property. Attentive staff eager to provide service.
Soggiorno di 3 notti a luglio 2017

10/10 Eccellente

Ann-Sofie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Superhotell!
Butlerservice som inte kostar något extra. Underbar frukost på vit linneduk som beställs från menyn. Lugn miljö. Typisk brittiskt. Personalen gör allt för att vara behjälpliga. Trodde inte att detta existerade idag. Jag beställde ett bad på hotellrummet som gjordes i ordning an en "bath butler" och jag beställde ett glas champagne till. Lyx! Jättegod frukost. Något sliten inredning, men det gjorde ingenting.
Soggiorno di 3 notti a giugno 2017

10/10 Eccellente

Susan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent stay
We had an excellent time at the Howard. Breakfast was wonderful and tasty - 5 star service.
Soggiorno di 4 notti a giugno 2017

10/10 Eccellente

Mike, London

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent staff and lovely room
Often there are some good staff in a hotel, it is very rare to find that all staff are so helpful, informative and pleasant however that is what you get at the Howard - well done to them. I was surprised that everyone could be so good, all the time. The room was very nice and you are close to the city centre. We ate in the restaurant for an evening meal and the food was very good, breakfast every morning was great and over the three nights there my wife and I tried most options and they were all good.
Soggiorno di 3 notti a maggio 2017

10/10 Eccellente

とも, 東京都

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
邸宅感があり、パーソナルな応対が素晴らしい。
客室数が少ないので、パーソナルな応対がうれしい。従業員も大変親切で、真心ある対応である。駅からは、徒歩15分位あるがバス、タクシーを使えば市内の各方面へアクセスしやすい。住宅地に存在するので、閑静で安全と感じた。 エジンバラを再度訪問したら、必ず宿泊したい。朝食も非常に充実している。
外観

10/10 Eccellente

MJ, milwaukee, wi, usa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Surprising. Wonderful.
Gracious hosts. Wonderful room. Very accommodating. Thanks!

10/10 Eccellente

P, NC

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Historic Hotel with Character
This hotel sits among brownstones houses and is off the tourist path. Wonderful reception team and great butlers. While the hotel is older, it has historic charm. Breakfast was wonderful with fantastic choices. Rooms are spacious. Hotel is within walking distance of pubs and great restaurants in Stockbridge. Loved the overall experience at this hotel.

8/10 Buono

Candy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The only criticism I have is about the water pressure. It came out at a trickle.

2/10 Terribile

John

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Incredibly disappointed
Petit double room was tiny and was not reflective of the pictures on either travel or the hotel websites. Room was tired in terms of decor, furniture and bedding. The bathroom was much the same and even had a rusty/ dirty looking plug hole Not 5, not 4 and not even 3 star I'm afraid. Would not recommend or stay again

10/10 Eccellente

Hanne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Style and service.
We had an Easter weekend i Edinburgh. The service at the hotel was perfect. The breakfast excellent. Friendly and service minded staff. The room had plenty of space. One of our best hotel experience.

10/10 Eccellente

Jeffrey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful!
The Howard exceeded our expectations and it is possibly the best hotel experience we have ever had, at least in the top three. The hotel was deluxe without being stuffy, the staff was attentive to our needs and useful in helping us plan activities and dining, and the location was convenient to our interests.

10/10 Eccellente

DW, Devon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful trip to Edinburgh
Few days in Edinburgh, staying at The Howard. Would recommend this small, friendly hotel. Staff were all very helpful, room was really comfy, would definitely stay here again.

4/10 Scarso

mac

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Duff room
Lovely people, lovely breakfast, lovely positioning, awful room. Stuck in 1984. 2 single mattresses pused together, faulty lamps with an actual sign on it saying 'faulty lamp, do not use'. Worse thing was a draft that we realised was a broken window payne that when pointed out was duct taped over. Room was generally damp and musty feeling.

8/10 Buono

Derval

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel - real luxury
Went for my girlfriends birthday and stayed in the Heriot room. We used the hotel car park which was included in the price and was a real bonus. The room was very large and comfortable with a large bath and separate shower and luxury toiletries provided. I did think the shower head was almost too big for the shower space but it wasn't a major issue. The staff are excellent throughout being both friendly, professional and are obviously highly trained. Complimentary tea and coffee was available 24/7 as well as complimentary ironing, minor alterations. We enjoyed drinks in the well stocked bar and the delicious ala carte breakfast. In short, it was excellent.

10/10 Eccellente

Emma

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Jag kommer gärna tillbaka!
Det var ett fint hotell och bra läge. En minikort promenad från centrum. Frukosten var helt fantastisk och det var så underbart att kunna på det inkört på en vagn när man vill äta på sitt rum. Det var väl egentligen det alldeles bästa med detta hotell! Lite lyxigare helt enkelt!
Risposta di General Manager, il giorno 7 feb 2017
Tak for dine pæne ord. Vi er glade for at høre, at du nød dit ophold hos os og nød maden. Vi ville elske at byde dig velkommen tilbage næste gang du besøger Edinburgh. Med venlig hilsen. Leon Kiteley. General Manager.

10/10 Eccellente

eric

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di General Manager, il giorno 7 feb 2017
Thank you for your review! We are happy to hear that you enjoyed your stay with us. Kind Regards, Leon Kiteley. General manager.

10/10 Eccellente

Samantha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
First class
Outstanding service great Butler service definitely come again x
Risposta di General Manager, il giorno 7 feb 2017
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We would love to welcome you back. Kind Regards, Leon Kiteley. General Manager.

10/10 Eccellente

Ole Henrik

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
If you want a journey back in time and feel really pampered for a couple of days, choose this hotel.
Risposta di General Manager, il giorno 7 feb 2017
Thank you for your review! We are happy that you enjoyed your stay with us and felt pampered during your visit. We would love to welcome you back the next time you visit Edinburgh! Kind Regards, Leon Kiteley. General Manager.

6/10 Soddisfacente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Shame
We had a overnight stay booked at the Howard to end our honeymoon. But for us it was unfortunately ruined. Had we known the Lovely fireplace that we paid a premium to enjoy had been disconnected. We would never have stayed here. They should probably update their website to avoid other people wasting the extra money.

10/10 Eccellente

RAVINDER

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best in Edinburgh
Just an absolute fantastic experience, can't wait to go back. Excellent service, comfortable room and amazing food. Proper 5 star experience.
Risposta di General Manager, il giorno 7 feb 2017
Thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay with us and found our staff and food to be of a high standard. We'd love to welcome you back the next time you visit Edinburgh. Kind Regards, Leon Kiteley. General Manager.

10/10 Eccellente

Stuart

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Discreet location within a few hundred yards of the main shopping streets for Edinburgh. Old world charm and exceptional customer service. Really can't recommend this place highly enough.
Risposta di General Manager, il giorno 7 feb 2017
Thank you for taking the time to leave such a nice review! We are happy you enjoyed your stay with us. We work hard to make our guests happy and appreciate your feedback! We'd love to welcome you back the next time you visit Edinburgh. Kind Regards, Leon Kiteley. General Manager.

10/10 Eccellente

Brian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful Hotel
The Howard Hotel lives up to its 5 Star ! Staff cannot do enough for you from the minute you arrive , made to feel special , lovely hotel , butler sevice - amazing - best breakfast ever xx

8/10 Buono

Judith

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel très agréable
J'ai passé un excellent moment dans cet hôtel. Alors oui c'est un hôtel typiquement écossais, moquette épaisse qui forcément a de l'âge, rideaux épais écossais et tapisserie qui je trouve a tout le charme de l"écosse aussi. Dès mon arrivée, j'ai été très bien accueillie, on m'a proposé de prendre un thé ou un café dans le petit salon très cosy. On m'a accompagné jusqu'à ma chambre. J'ai été surprise d'avoir une grande chambre avec un salon dépendant, un grand lit et une grande salle de bain avec tout l'équipement (peignoir, chaussons et autres produits de bain en quantité). Petit bémol, la position de la télé dans la chambre ! Pas de plateau d'accueil dans la chambre mais on peut le demander. Ils ne le propose pas mais vous pouvez à toute heure de la journée descendre dans le petit salon cosy prendre un thé ou un café avec petits sablés ou alors le commander pour que l'on vous l'apporte en chambre. Pour le petit déjeuner, pas de buffet, mais la structure de l'hôtel ne le permet pas, il faut donc choisir sur une carte et on se fait servir. La carte est assez complète. L'équipe est vraiment très agréable et disponible, c'est un vrai régal ! La situation de l'hôtel est parfaite. Je suis très satisfaite de mon séjour.

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent in every way.

10/10 Eccellente

Ted

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Old fashioned hotel with excellent service.
My wife and I really liked hotel , because it was an 'old fashioned' hotel, large comfortable suite ,good service ,good breakfast , nice bar. It was very handy for the city of Edinburgh. We will use hotel again .Only downside it's a little bit pricey.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Stay at The Howard Hotel
We had a three night stay at The Howard Hotel, we were booked to stay in the petit small room, I phoned up as I was concerned the room might be a bit small for a couple, having read some reviews after booking the room. When we arrived we were upgraded to a larger room which was lovely. Andrew the Head Butler was very welcoming and helpful, I would definitely recommend this hotel.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
멋진호텔
서비스 끝내줌. 정말친절하고 버틀러가 참 좋음 무료로 다림질 서비스까지 가능항. 다만 조금아쉬운점은 입구찾기가 조금 힘들었다는점임. 그래도 모두친절하고 특히 방에서 마시는 애프터눈티는 하루를상쾌하게해주었음.

10/10 Eccellente

francesca, La Jolla, California

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
An incredible hotel in a really good location, well worth going to for a special experience.

10/10 Eccellente

Diane, Yorkshire

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Flying visit.
Enjoyed our stay at the Howard. On arrival, our first impressions were that the receptionist was fairly brusque in her manner but it may have been her way of being efficient. Apart from that everything else was great. We didn't take full advantage of the butler service but all our needs were catered for with the reassurance that nothing was too much trouble. Having tea delivered to the room in the morning took me back to the old days of hotel hospitality. Well done! Our room was comfortable with an amazing bathroom.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

10/10 Eccellente

Ann, Austin, TX

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Charming, historic building in a great location
We loved our stay at The Howard. It is located in New Town in a 1700's era converted town home. I enjoyed feeling like we were actually living in Edinburgh and not staying at a traditional hotel. The unique aspect of staying at The Howard are the services provided by the butlers. If you would like, they will unpack and repack your clothes, iron your clothes, and bring tea or coffee to your room. The breakfast at the hotel was excellent.

10/10 Eccellente

Thomas, Czech Republic

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best service in Edinburgh
The service was outstanding, this has got to be the best place to stay in Edinburgh, the butlers were very friendly, professional, always ready to help with anything we needed. GPS 55.957993 -3.1988723

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The hotel was perfect! The room was beautiful and spacious. The service was impeccable. It is about a 20 minute walk to the Royal Mile and castle. We had a fabulous stay!

10/10 Eccellente

Linda, Kentucky

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent location
The Howard was in an excellent location to see the amazing sights of old Town Edinburgh. We loved the beautiful touches for our stay in Edinburgh. Warm, friendly staff. Great bed And bathroom suite.

8/10 Buono

Francois

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

10/10 Eccellente

Benoit, Paris

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Très bon hôtel avec un service impeccable
Very discreet hotel, ideally located (15 minutes-walk from the castle), with extremely warm and friendly staff. Cosy rooms nicely decorated. Hôtel charmant et discret, idéalement situé (1/4h de marche du Château), et très sympathique. Personnel très chaleureux, toujours prêt à rendre service. Chambres agréables et bien décorées.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
very comfortable boutique hotel
very comfortable boutique hotel with great butler service and an excellent breakfast

10/10 Eccellente

David, Inverness

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Charming small hotel, great staff.
Charming small hotel, with really great staff. The Butlers were always happy to help whether with unpacking, drinks or simply a chat. My room was advertised as one of the "petit" ones - perfect as I was travelling alone but probably a little small for two. The decor was a little dated in places, but in many ways part of the charm. A lovely small hotel in the new town!

10/10 Eccellente

margaret, Sunderland

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great little break
Great hotel quite central Staff could not do enough for you Coffee and paper delivered to ur room also do a shoe shine

8/10 Buono

Risto, Tuusula

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Edinburghin matka
Tutustuminen nopeasti Edinburghiin ja Skotlantiin

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

10/10 Eccellente

Edward, Oxford

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel Gem
This is the BEST hotel that I have stayed in, for many years....I do have to stay in various global Hotels for business purposes...The Howard surpasses all of these that I've experienced over the last 10 years...Excellent quality of rooms...I found the quality of the service, focussed around The Butler concept -astounding. I plan to go back there at the earliest opportunity !!

10/10 Eccellente

Y, CHIBA,JAPAN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
温かいスタッフと快適な部屋の素晴らしいホテル
スタッフが温かくおもてなしをしてくれた。特にコンシェルジュの男性は親切で明るくて楽しく、良い印象だった。朝食が美味しく、メニューを選べるのが嬉しかった。部屋は若干古いところもあるが清潔であり、イギリスの優雅な雰囲気を味わうことができた。とても気持ちよく過ごすことができ、一泊でもったいなかったと感じた。

10/10 Eccellente

KIMIN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera