3 restaurants, lunch served

Recensioni per Waldorf Astoria Edinburgh - The Caledonian

5 out of 5
Waldorf Astoria Edinburgh - The Caledonian
Princes Street, Edinburgh, Scotland

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 639 su 1000 recensioni" "
Valutazione di 8 - Buono. 214 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 87 su 1000 recensioni" "
Valutazione di 4 - Scarso. 43 su 1000 recensioni" "
Valutazione di 2 - Terribile. 17 su 1000 recensioni" "

9,2/10

Pulizia

9,2/10

Personale e servizio

9,2/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Monika Doris

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Molto confortevole
Soggiorno di 3 notti a marzo 2023
Risposta di Shrishti, il giorno 6 apr 2023
Dear Monika Doris,Thank you very much for your lovely review and for choosing to with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.Sincerely,Shrishti SharmaGuest Relations Assistant Manager

6/10 Soddisfacente

Viaggiatore verificato

Soggiorno di 2 notti a novembre 2019

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad agosto 2019
Risposta di Dale MacPhee , il giorno 28 ago 2019
Good Afternoon, Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to share your feedback. I am delighted to see that your overall experience with us was enjoyable and I truly hope that it was memorable too. Should you return to Edinburgh, please do not hesitate to contact myself or my team prior to your arrival so we may ensure you have a wonderful stay. I trust you have made a safe and pleasant journey home and look forward to welcoming you back again soon. Best regards, Dale MacPhee General Manager

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Hotel totalmente disorganizzato sia nella fase di check in, sia nella colazione come al bar. servisz
Soggiorno di 2 notti a luglio 2019

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
La stanza quadrupla è davvero spaziosa. Molto belli gli spazi comuni soprattutto del bar.
Soggiorno di 2 notti ad aprile 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
l di lusso, confortevole e intimo. Pessima visione dalla finestra della camera
Soggiorno di 3 notti a dicembre 2018

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a settembre 2018

10/10 Eccellente

Laura

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bellissimo week end prenatalizio
bellissimo week end in hotel da favola, perfettamente posizionato al centro di Edimburgo, con accesso a piedi a tutte le principali attrazioni. Camera grande e confortevole, ottima colazione e bellissima atmosfera natalizia ovunque :-)
Soggiorno di 2 notti a dicembre 2017

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Ottimo Hotel per visitare Edimburgo
Tutto molto bello
Soggiorno di 3 notti a novembre 2017

8/10 Buono

Alex, pisa

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Centralissimo e confortevole.
Esperienza positiva. Migliorabile la pulizia degli igienici.
Risposta di GM-WAEdi, il giorno 13 mag 2017
Dear Alex, Thank you very much for sharing your fantastic review and I am pleased that you had a memorable stay with us. We will take your feedback on board and I look forward to welcoming you back in the future. Best regards, Dale MacPhee General Manager

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Deludente. Si salva solo per la colazione
Pessima camera, poco curato il servizio. Abbiamo pagato per una camera con vista e abbiamo ottenuto una camera al primo piano affacciata sull'impianto di condizionamento dell'hotel, orrendo e rumorosissimo. Abbiamo chiesto una sostituzione di camera e ci sono state chieste 50 sterline in più a notte. Camera poco pulita: capelli nella doccia, straccio dimenticato nel bagno e mai più ritirato; acqua in bottiglia mancante e finestra dimenticata aperta con temperatura esterna di zero gradi...risultato: camera trasformata in ghiacciaia. Si salva solo per la colazione. Decisamente non vale la spesa.
Risposta di GMWAEDI, il giorno 13 mag 2017
Dear A verified traveller, Thank you for taking the time to share your feedback after your recent stay, but I am sorry to hear of your dissatisfaction and that we were unable to meet your expectations for which I sincerely apologise. We take feedback, both positive and constructive, very seriously and so please rest assured that I will be passing your comments on to the relevant managerial teams to rectify accordingly. I do hope that you will grant us the opportunity of returning to visit us so that we may demonstrate the improvements that we have made as a result of your feedback. Best regards, Dale MacPhee General Manager

10/10 Eccellente

Marco, Milano

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Albergo pulito e molto comodo per il centro città
Albergo pulito e molto comodo per il centro città.
Risposta di GM-WAEdi, il giorno 28 apr 2017
Dear Marco, I am delighted to read your 5* review following your stay with us which is so greatly appreciated and to learn that you had an unforgettable stay. I trust you travelled home safely and please come back and visit us again soon. Best regards, Dale MacPhee General Mangaer

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Hotel non all'altezza del nome e del prezzo
- La camera e' stata consegna ta 30 minuti oltre l'ora di check-in - Pressione dell'acqua del bagno insufficiente - Porta della doccia che lasciava uscire l'acqua nella parte inferiore
Risposta di GM-WAEdi, il giorno 24 apr 2017
Dear Anonymous, Thank you for staying with us and for taking the time to share your feedback. Whilst I am pleased that you enjoyed our central location and the size of your room, I apologise that you faced issues with the water pressure during your stay. We take all feedback very seriously and so I will have our Maintenance team look into this immediately. I hope you will grant us the opportunity of returning to visit us in order that we may demonstrate the improvements that we have made as a result of your feedback. Best regards, Dale MacPhee General Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Risposta di General Manager, il giorno 9 feb 2017
Dear Anonymous, Thank you for your recent visit and for sharing your four star review. I am pleased that, overall, you enjoyed your stay with us and I do hope that you will come back again soon. Best regards, Dale MacPhee General Manager

10/10 Eccellente

Wyndi, Treviglio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Everything you need in an hotel
Risposta di GMWAEDI, il giorno 7 nov 2016
Dear Wyndi, Thank you for taking the time to review your recent stay with us. I am pleased that you enjoyed your time with us and will be sure to share your very kind words with the team! I very much look forward to welcoming you back in the near future. Best regards, Dale MacPhee General Manager

10/10 Eccellente

Ashley

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Thank you so much everything was wonderful! we loved our stay! and the pool is amazing too!
Soggiorno di 1 notte a marzo 2024
Risposta di Waldorf Astoria Edinburgh - The Caledonian, il giorno 21 mar 2024
Dear Ashley,Thank you very much for your generous rating of perfect 5 and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.Kind regards,

8/10 Buono

Marielle

Mi è piaciuto: Pulizia e personale e servizio
Ubicación y vistas
Soggiorno di 3 notti a febbraio 2024
Risposta di Waldorf Astoria Edinburgh - The Caledonian, il giorno 13 mar 2024
Dear Marielle,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to write your feedback on Expedia.I am thrilled to see that you had an enjoyable stay with us and trust it was memorable too! We greatly appreciate the feedback that you have provided us and our team will be thrilled to hear you felt cared for and valued during your stay with us.Our castle views are indeed breath-taking, it is one of our favourite features of the hotel. comfort of our luxury facilities that we offered.I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,

10/10 Eccellente

Bridget

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent.
Soggiorno di 2 notti a febbraio 2024
Risposta di Waldorf Astoria Edinburgh - The Caledonian, il giorno 1 mar 2024
Dear Bridget,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to rate us an overall rating of perfect 5 Expedia.I am thrilled to see that you had a fantastic stay with us and trust it was memorable too! We greatly appreciate the feedback that you have provided us and our team will be thrilled to hear you felt cared for and valued during your stay with us. I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,

10/10 Eccellente

Phancy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Customer service was exemplary an the location was perfectly placed to everything.
Soggiorno di 4 notti a febbraio 2024
Risposta di Waldorf Astoria Edinburgh - The Caledonian, il giorno 25 feb 2024
Dear Phancy,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to rate us an overall rating of perfect 5 on Expedia.I am thrilled to see that you had a perfect stay with us and trust it was memorable too! We greatly appreciate the feedback that you have provided us and our team will be thrilled to hear you felt cared for and valued during your stay with us. We do pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,

10/10 Eccellente

David

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The perfect hotel in every way, staff, rooms, breakfast and the Pompodour restaurant was amazing
Soggiorno di 1 notte a febbraio 2024
Risposta di Waldorf Astoria Edinburgh - The Caledonian, il giorno 20 feb 2024
Dear David,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh. We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.Kind regards,

10/10 Eccellente

Hunter

Soggiorno di 2 notti a febbraio 2024
Risposta di Waldorf Astoria Edinburgh - The Caledonian, il giorno 21 mar 2024
Dear Hunter,Thank you very much for your generous rating of perfect 5 and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.Kind regards,

10/10 Eccellente

Vivien, Wirral Merseyside

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel, the best we’ve ever stayed in. Beautifully decorated and so comfortable. The staff were so helpful and friendly. We would highly recommend.
Soggiorno di 2 notti a febbraio 2024
Risposta di Victoria Genova-Personal Concierge, il giorno 9 feb 2024
Dear Vivien,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

8/10 Buono

Vincent

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lovely hotel However I left an item behind. I had to make two calls and was then told they had found nothing. Rather disappointing as I know I left item in my room.
Soggiorno di 2 notti a febbraio 2024
Risposta di Waldorf Astoria Edinburgh - The Caledonian, il giorno 7 feb 2024
Dear Vincent,Thank you for taking the time to complete our survey following your stay with us, we greatly value and appreciate your feedback.I am saddened to hear that we are unable to locate your lost property. We treat all our guest queries of high importance and I am sorry to hear that you are disappointed.Rest assured that I have passed on your comments to the management team at housekeeping.They should be in contact with you as soon as they can.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.Kind regards,

10/10 Eccellente

Richard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Centrally located. Convenient extras.
Soggiorno di 4 notti a gennaio 2024
Risposta di Waldorf Astoria Edinburgh - The Caledonian, il giorno 29 gen 2024
Dear Richard,Thank you very much for rating us a perfect 5 and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.Kind regards,

10/10 Eccellente

Carlos

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ok
Soggiorno di 2 notti a gennaio 2024
Risposta di Waldorf Astoria Edinburgh - The Caledonian, il giorno 27 gen 2024
Dear Carlos,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

10/10 Eccellente

Roy

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Servizi
Risposta di Waldorf Astoria Edinburgh - The Caledonian, il giorno 20 gen 2024
Dear Roy,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

10/10 Eccellente

Raymond

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Waldorf Astoria Edinburgh - The Caledonian, il giorno 20 gen 2024
Dear Raymond,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

10/10 Eccellente

Karen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 7 notti a dicembre 2023
Risposta di Waldorf Astoria Edinburgh - The Caledonian, il giorno 10 gen 2024
Dear Karen,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

6/10 Soddisfacente

Dr Terry

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Waldorf Astoria Edinburgh - The Caledonian, il giorno 12 gen 2024
Thank you for taking the time to complete our survey following your stay with us. We greatly value and appreciate your feedback.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

10/10 Eccellente

Nancy

Mi è piaciuto: Servizi
Soggiorno di 3 notti a dicembre 2023
Risposta di Waldorf Astoria Edinburgh - The Caledonian, il giorno 5 gen 2024
I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

4/10 Scarso

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2023
Risposta di Waldorf Astoria Edinburgh - The Caledonian, il giorno 5 gen 2024
Thank you for taking the time to complete our survey following your stay with us. We greatly value and appreciate your feedback.I am both saddened and concerned to learn that we failed to meet your expectations on this occasion, kindly accept my sincerest apologies.I trust you have had a safe onward journey and I hope I can welcome you back again soon.

10/10 Eccellente

Jeanette

Soggiorno di 1 notte a dicembre 2023
Risposta di Waldorf Astoria Edinburgh - The Caledonian, il giorno 5 gen 2024
I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

10/10 Eccellente

Gillian

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel with attentive staff
Soggiorno di 1 notte a dicembre 2023
Risposta di Waldorf Astoria Edinburgh - The Caledonian, il giorno 5 gen 2024
Thank you very much for your lovely review and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.

8/10 Buono

ANN

Soggiorno di 1 notte a novembre 2023
Risposta di Waldorf Astoria Edinburgh - The Caledonian, il giorno 5 gen 2024
Thank you for taking the time to complete our survey following your stay with us. We greatly value and appreciate your feedback.I am pleased to see that in general you enjoyed your time with us.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

10/10 Eccellente

Lisa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff are so helpful the location is great for restaurants shopping etc taxi right outside for trips very happy
Soggiorno di 1 notte a novembre 2023
Risposta di Victoria, il giorno 28 nov 2023
Dear Lisa,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

8/10 Buono

Steve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a novembre 2023
Risposta di Victoria, il giorno 28 nov 2023
Dear Steve,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

10/10 Eccellente

Stefanie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful, lux historic hotel
Everything was top notch. From the service, to the room and the spa. Truly enjoyed our stay there. After several days of travel and a train ride, it was fantastic to use the hot tub and sauna. Loved the ample rooms and marble bathroom.
Breakfast from the buffet
Peacock Alley bar
Soggiorno di 3 notti a novembre 2023
Risposta di Victoria, il giorno 28 nov 2023
Dear Stefanie,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

8/10 Buono

Liliana

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and staff was very friendly. Slightly disappointed by the bed. Mattress to hard for my liking but issue was solved by adding extra duvet on top of the mattress.
Soggiorno di 3 notti a novembre 2023
Risposta di Victoria Genova, il giorno 11 nov 2023
Dear Liliana,Thank you for taking the time to complete our survey following your stay with us, as we greatly value and appreciate your feedback.I am pleased to see that in general you enjoyed your time with us. I am sorry to hear that you did not like the mattress, however I am glad that the problem was fixed for you.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bath temperature
The shower temperature is not perfect, after raining walk at Edinburgh we just want to have a hot bath but we felt very cold.
Soggiorno di 3 notti a ottobre 2023
Risposta di Victoria , il giorno 28 nov 2023
Dear Guest,Thank you for taking the time to complete our survey following your stay with us, as a Hilton Honors member we greatly value and appreciate your feedback.I am pleased to see that in general you enjoyed your time with us, however I am sorry to hear that you experienced issues with the water temperature. Please rest assured that your comments have been passed onto the hotel management team, as we are not in the habit of disappointing our guests. We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

10/10 Eccellente

Janet

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff members are so friendly. They went above and beyond to add to a fantastic trip.
Soggiorno di 5 notti a ottobre 2023
Risposta di Victoria Genova- Personal Concierge, il giorno 30 ott 2023
Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

10/10 Eccellente

Misty

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very friendly and hotel was beautiful. It was our favorite hotel of our trip!
Soggiorno di 2 notti a ottobre 2023
Risposta di Waldorf Astoria Edinburgh - The Caledonian, il giorno 27 ott 2023
Thank you very much for your lovely review and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.

8/10 Buono

Jorge, PUNTA DEL ESTE

Viaggio con la famiglia
I think that that hotel es old and with bad mantenace . Is very bad de the heating in the room and inthe bathroom worst.The frigo bar empty and when you asked at room they never response. In my opinión, this hotel is terrible!
Soggiorno di 2 notti a ottobre 2023
Risposta di Victoria, il giorno 16 ott 2023
Dear Jorge,Thank you for taking the time to complete our survey following your stay with us, we greatly value and appreciate your feedback.I am both saddened and concerned to learn that we failed to meet your expectations on this occasion, kindly accept my sincerest apologies. I am sorry to hear that you did not enjoy you room experience. Please rest assured that I have passed your comments onto the hotel management team, as we are not in the habit of disappointing our guests.I trust you have had a safe onward journey and I hope I can welcome you back again soon.

10/10 Eccellente

Clive

Soggiorno di 1 notte a ottobre 2023
Risposta di Waldorf Astoria Edinburgh - The Caledonian, il giorno 27 ott 2023
Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh based on your rating of 10/10.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

10/10 Eccellente

William, nantucket

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a settembre 2023
Risposta di Waldorf Astoria Edinburgh - The Caledonian, il giorno 27 ott 2023
Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh based on your rating of 10/10.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

10/10 Eccellente

Salima

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay and facilities.
Soggiorno di 1 notte a settembre 2023
Risposta di Victoria Genova, il giorno 25 set 2023
Dear Salima,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

10/10 Eccellente

Jose Antonio, Mexico City

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bonito
Soggiorno di 2 notti a settembre 2023
Risposta di Kristina Grigorova, il giorno 22 set 2023
Thank you very much for your lovely review and for choosing to with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.

10/10 Eccellente

Anne

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staying in an historic grand hotel felt really special. All the staff were wonderful. After dining in the Grazing restaurant we enjoyed a coffee and whisky in the Peacock Alley with a live jazz trio.
Soggiorno di 1 notte a settembre 2023
Risposta di Kristina Grigorova, il giorno 22 set 2023
Thank you very much for your lovely review and for choosing to with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.

10/10 Eccellente

Mary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a settembre 2023
Risposta di Kristina Grigorova, il giorno 22 set 2023
Thank you very much for your lovely review and for choosing to with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.

10/10 Eccellente

Mark

Soggiorno di 1 notte a settembre 2023
Risposta di Kristina Grigorova, il giorno 22 set 2023
Thank you very much for your lovely review and for choosing to with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.