Suite Junior, 2 letti queen, non fumatori, angolo cottura (with Sofabed) | Biancheria da letto di alta qualità, una scrivania, postazione laptop

Recensioni per Best Western Plus West Edmonton

3 out of 5
Best Western Plus West Edmonton
10017 179A St NW, Edmonton, AB

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 714 su 1200 recensioni" "
Valutazione di 8 - Buono. 343 su 1200 recensioni" "
Valutazione di 6 - Soddisfacente. 85 su 1200 recensioni" "
Valutazione di 4 - Scarso. 33 su 1200 recensioni" "
Valutazione di 2 - Terribile. 25 su 1200 recensioni" "

9,2/10

Pulizia

9,2/10

Personale e servizio

8,8/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

tim, Wembley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
So nice to stay in a hotel with no rug. Much cleaner when there is no old rug in the room and is much better for allergies.
Soggiorno di 1 notte ad aprile 2024
Risposta di A.S Guest Services, il giorno 29 apr 2024
Hello Tim , Thank You for being our guest . your survey is highly appreciated and we are delighted to know that you loved our laminated floors without carpet . Thank You ! It certainly helps more with cleanliness . Looking forward to welcome you back for another enjoyable stay and to serve you the very best . Thanks again !

10/10 Eccellente

Joshua

Viaggio di gruppo
Mi è piaciuto: Servizi
good overall
Soggiorno di 2 notti ad aprile 2024
Risposta di A.S Guest Services, il giorno 29 apr 2024
Hello Joshua , Thank You for being our guest . Your five star rating has delighted us all ! Thnak You !We would love to welcome you back for another great stay and to serve you the very best . Thanks again !

6/10 Soddisfacente

dennis

Viaggio di coppia
Mi è piaciuto: Servizi
I found the bed a little too hard for me and my travel companion Other wise it was fine Lots of small kids at the time we were there. I think the breakfast is a big draw and the pool for families
Soggiorno di 3 notti ad aprile 2024
Risposta di A.S Guest Services, il giorno 27 apr 2024
Hello Dennis , Thank You for being our guest and appreciating our breakfast and pool . Our apologies for the inconvenience you had . For timely resolution we kindly request to please inform our staff and we shall give you another room to the best of your satisfaction . Although the beds are same in all rooms but at times some beds might be softer depending on the usage . Looking forward to serve yoiu the best . Thank You ,

10/10 Eccellente

Allan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked the spacious rooms.
Soggiorno di 1 notte ad aprile 2024
Risposta di A.S Guest Services, il giorno 27 apr 2024
Hello Allan , Thank You for being our guest . Your five star rating is highly appreciated and we are delighted to know that you loved our spacious rooms . Thank You ! We would love to welcome you back for another amazing stay and to serve you the very best . Thanks again !

10/10 Eccellente

Sabrina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very kind people. thank you
Soggiorno di 1 notte a marzo 2024
Risposta di A.S Guest Services, il giorno 25 apr 2024
Hello Sabrina , Thank You for being our guest . Your survey is highly appreciated and has delighted us all Thank You ! We would love to welcome you back for another amazing stay and to serve you the very best . Thanks again !

10/10 Eccellente

Jamie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di A.S Guest Services, il giorno 20 apr 2024
Hello Jamie , Thank You for being our guest . Your five star rating has delighted us all ! We look forward to welcome you back for another amazing stay and to serve you the very best . Thanks again !

10/10 Eccellente

Anika

Viaggio con famiglia e bambini piccoli, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff, nice rooms and best hotel on the west side.
Soggiorno di 1 notte ad aprile 2024
Risposta di A.S Guest Services, il giorno 15 apr 2024
Hello Anika , Thank You for being our guest . Your five star rating is highly appreciated and its great to know that we are among your best hotels . Thank You ! We would love to welcome you back for another fabulous stay and to serve you the very best . Thanks again !

2/10 Terribile

Stephanie

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We sat in the room for about 15 minutes and there was a dog barking and kids running up and down the hall. The noise was constant and so loud it was like there was no noise insulation. When we called the front desk we mentioned what was going on and the girl told us that she would check us out at the front desk no problem. So we then looked for and booked another hotel. When we went to the front desk she told us that the bill was still charged to the credit card. We could not believe this as she made it sound over the phone that she would help us just get checked out she didn’t mention anything about billing us and in the meantime, I put another charge on my credit card for a new room. She told us that all hotels are super noisy and we should just expect that and she can’t do anything it hotel policy to still charge full price. We will never come back to this hotel and we will recommend everyone else not to. We found another hotel around the same price point and it was much cleaner and more quiet.
Soggiorno di 1 notte ad aprile 2024
Risposta di A.S Guest Services, il giorno 15 apr 2024
Hello Stephanie , Thank You for your survey . Our apologies for all the inconvenience you had . We shall certainly address it and implement measures as required . As for the billing , the room charge has been refunded back to you . Looking forward to welcome you back for a very pleasant stay and to serve you the best . Regards

2/10 Terribile

Stephanie

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We sat in the room for about 15 minutes and there was a dog barking and kids running up and down the hall. The noise was constant and so loud it was like there was no noise insulation. When we called the front desk we mentioned what was going on and the girl told us that she would check us out at the front desk no problem. So we then looked for and booked another hotel. When we went to the front desk she told us that the bill was still charged to the credit card. We could not believe this as she made it sound over the phone that she would help us just get checked out she didn’t mention anything about billing us and in the meantime, I put another charge on my credit card for a new room. She told us that all hotels are super noisy and we should just expect that and she can’t do anything it hotel policy to still charge full price. We will never come back to this hotel and we will recommend everyone else not to. We found another hotel around the same price point and it was much cleaner and more quiet.
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Kara

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The property, the room, the furniture, was old and outdated. And if you get put in a room that is among the swimming pool hallway, it is very noisy! However, the staff was very helpful and moved us to another room. The staff was great.
Soggiorno di 3 notti ad aprile 2024
Risposta di A.S Guest Services, il giorno 20 apr 2024
Hello Kara , Thank You for being our guest . Our hotel is newly renovated in all aspect of room , furniture , decor . flooring . We are almost always complemented for the modern look . However , we understand that each guest have their own preferences Our apologies for the inconvenience with noise . Our pool is open until midnight . However , we are delighted to know that our staff was helpful in resolving the matter. Looking forward to welcome you back for a very pleasant stay and to serve you the best . Thank You

8/10 Buono

Penny

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Really clean, staff were very nice, size of the room was great! A little noisy with people checking in and dogs barking inside the hotel by my room but settled quietly after.
Soggiorno di 1 notte ad aprile 2024
Risposta di A.S Guest Services, il giorno 15 apr 2024
Hello Penny , Thank You for being our guest . Your survey is truly appreciated and we are delighted to know that you loved our spacious rooms and cleanliness and customer service . Thank You ! We look forward to welcome you back for another amazing stay and to serve you the very best . Thanks again !

8/10 Buono

Amarinder Singh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff was nice and helpful, but somehow forgot to get requested Cot delivered to the room.
Soggiorno di 1 notte ad aprile 2024
Risposta di A.S Guest Services, il giorno 12 apr 2024
Hello Amarinder , Thank You for being our guest . Your survey is truly appreciated and our apologies on missing cot . We shall address it . Looking forward to welcome you back for another pleasant stay and to serve you the very best . Thanks again !

10/10 Eccellente

Henry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di A.S Guest Services, il giorno 15 apr 2024
Hello Henry , Thank You for being our guest . Your five star rating is highly appreciated ! Thank You ! Our staff is delighted and would love to welcome you back for another amazing stay and to serve you the very best . Thanks again !

10/10 Eccellente

Tammy

Soggiorno di 4 notti ad aprile 2024
Risposta di A.S Guest Services, il giorno 12 apr 2024
Hello Tammy , Thank You for being our guest . Your five star rating has delighted us all ! Thank You ! We would love to welcome you back for another fabulous stay and to serve you the very best . Thanks again !

8/10 Buono

Rana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good hotel and beside the mall.
Soggiorno di 3 notti ad aprile 2024
Risposta di A.S Guest Services, il giorno 12 apr 2024
Hello Rana , Thank You for being our guest . Your survey is truly appreciated and we are delighted to know that you loved our hotel and location close to the mall . Thank You ! Looking forward to welcome you back for another enjoyable stay and to serve you the very best . Thanks again !

10/10 Eccellente

Alexander

Soggiorno di 2 notti ad aprile 2024
Risposta di A.S Guest Services, il giorno 29 apr 2024
Hello Alexander , Thank You for being our guest . An absolute delight to be scored 5 on 5 ! Thank You ! We would love to welcome you back for another fabulous stay and to serve you the very best . Thanks again !

10/10 Eccellente

Tara

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di A.S Guest Services, il giorno 12 apr 2024
Hello Tara , Thank You for being our guest .Your five star rating has delighted us all ! and we look forward to welcome you back for another fabulous stay and to serve you the very best .Thanks again !

8/10 Buono

William, Redcliff

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di A.S Guest Services, il giorno 12 apr 2024
Hello William , Thank You for being our guest . Your survey is truly appreciated and we look forward to welcome you back for another enjoyable stay and to serve you the very best . Thanks again !

8/10 Buono

Stacey

Soggiorno di 2 notti ad aprile 2024
Risposta di A.S Guest Services, il giorno 7 apr 2024
Hello Stacey , Thank You for being our guest . Your survey is truly appreciated and we look forward to welcome you back for another enjoyable stay and to serve you the very best . Thanks again !

8/10 Buono

Robert (Allan)

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was very helpful
Soggiorno di 2 notti a marzo 2024
Risposta di A.S Guest Services, il giorno 7 apr 2024
Hello Robert , Thank You for being our guest .Our staff is delighted by your survey and we look forward to welcome you back for another enjoyable stay and to serve you the very best . Thanks again !

10/10 Eccellente

Susan

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Room was clean. Beds and bedding was very comfortable
Soggiorno di 1 notte ad aprile 2024
Risposta di A.S Guest Services, il giorno 7 apr 2024
Hello Susan , Thank You for being our guest . Your survey is highly appreciated and we are delighted to know that you loved our cleanliness and found our beds very comfortable . Thank You ! We would love to welcome you back for another amazing stay and to serve you the very best . Thanks again !

10/10 Eccellente

Weixi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di A.S Guest Services, il giorno 7 apr 2024
Hello Weixi , Thank You for being our guest . Your five star rating has delighted us all ! Thank You ! We would love to welcome you back for another great stay and to serve you the very best . Thanks again !

8/10 Buono

Siu Fun

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quite and friendly to everyone
Soggiorno di 2 notti a marzo 2024
Risposta di A.S Guest Services, il giorno 7 apr 2024
Hello Siu Fun , Thank You for being our guest . Our staff is delighted by your survey and we look forward to welcome you back for another enjoyable stay and to serve you the very best . Thanks again !

6/10 Soddisfacente

Nicole

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I was charged extra fee for no reason and when tried to get my complementary breakfast it was a zoo with way too many people and no place to sit and enjoy our food.
Soggiorno di 1 notte a marzo 2024
Risposta di A.S Guest Services, il giorno 7 apr 2024
Hello Nicole , Thank You for your survey . Our apologies for any inconvenience you had . As for the breakfast , at times with high occupancy and peak hours breakfast does tend to get busy and we appreciate your patience with it . As for the billing , it is without any extra charge from our side . Please check your billing . Looking forward to welcome you back to serve you the best . Sincerely ,

10/10 Eccellente

Chris

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close to everything I needed to do during my stay.
Soggiorno di 2 notti a marzo 2024
Risposta di A.S Guest Services, il giorno 7 apr 2024
Hello Chris , Thank You for being our guest . Your five star rating is highly appreciated and we are delighted to know that you appreciate our location close to all amenities . Thank You ! Looking forward to welcome you back for another amazing stay and to serve you the very best . Thanks again !

8/10 Buono

Derek

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di A.S Guest Services, il giorno 7 apr 2024
Hello Derek , Thank You for being our guest . Your survey is truly appreciated and we look forward to welcome you back for another amazing stay and to serve you the very best . Thanks again !

10/10 Eccellente

Charles

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Such an awesome revamp of this property, lots of upgrades. Definitely coming back. Staff is great, state of the art gourmet coffee machine, can't go wrong.
Soggiorno di 2 notti a marzo 2024
Risposta di A.S Guest Services, il giorno 1 apr 2024
Hello Charles , Thank You for being our guest . Your survey is highly appreciated and its great to know that you loved our renovated hotel , art and decoration , 24 hour complimentary coffee with variety and our customer service . Thank You ! We would love to welcome you back for another fabulous stay and to serve you the very best . Thanks again !

10/10 Eccellente

Steven

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff and everything were great!!
Soggiorno di 2 notti a marzo 2024
Risposta di A.S Guest Services, il giorno 31 mar 2024
Hello Steven , Thank You for being our guest .Our staff is delighted by your survey and would love to welcome you back for another amazing stay and to serve you the very best .Thanks again !

10/10 Eccellente

Danielle

Mi è piaciuto: Condizioni e dotazioni della struttura
Great in and out place when coming to west ed!
Soggiorno di 1 notte a marzo 2024
Risposta di A.S Guest Services, il giorno 27 mar 2024
Hello Danielle , Thank You for being our guest . Your survey is highly appreciated and has delighted us all! Thank You ! We would love to welcome you back for another amazing stay and to serve you the very best . Thanks again !

10/10 Eccellente

Jerry

Risposta di A.S Guest Services, il giorno 12 apr 2024
Hello Jerry , Thank You for being our guest. An absolute delight to be scored 5 on 5 ! Thank You ! We look forward to welcome you back for another amazing stay and to serve you the very best . Thanks again !

10/10 Eccellente

Svitlana

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a marzo 2024
Risposta di A.S Guest Services, il giorno 24 mar 2024
Hello Svitlana , Thank You for being our guest . Your five star rating has delighted us all and we look forward to welcome you back for another fabulous stay and to serve you the very best . Thanks again !

8/10 Buono

Kimberly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di A.S Guest Services, il giorno 15 mar 2024
Hello Kimberly , Thank You for being our guest . Our staff is delighted by your survey and we look forward to welcome you back for another amazing stay and to serve you the very best . Thanks again !

8/10 Buono

Becky

Mi è piaciuto: Pulizia e personale e servizio
I dont favor the hot tub it feels slimy
Soggiorno di 3 notti a marzo 2024
Risposta di A.S Guest Services, il giorno 15 mar 2024
Hello Becky ,Thank You for being our guest . Your survey is truly appreciated and our apologies for any inconvenience you had . As for the hot tub , we shall address it . However for timely resolution we kindly request to please inform our staff anytime . Looking forward to welcome you back to serve you the best . Thank You

10/10 Eccellente

Shannon

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The rooms were beautiful, and the hotel was very clean
Soggiorno di 2 notti a marzo 2024
Risposta di A.S Guest Services, il giorno 9 mar 2024
Dear Shannon , Thank You for being our guest . An absolute delight to be scored 5 on 5 ! and to know that you loved our rooms and cleanliness . Thank You ! We would love to welcome you back for another fabulous stay and to serve you the very best . Thanks again !

8/10 Buono

Madelynn

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Thank you for the stay.
Soggiorno di 2 notti a febbraio 2024
Risposta di A.S Guest Services, il giorno 2 mar 2024
Hello Madelynn, Thank You for being our guest . Your survey has delighted us all ! and we would love to welcome you back for another amazing stay and to serve you the very best . Thanks again !

10/10 Eccellente

William, Saskatoon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay. Everything you need in that area and walking distance away. Modern hotel that is highly maintained
Soggiorno di 2 notti a febbraio 2024
Risposta di A.S Guest Services, il giorno 2 mar 2024
Hello William , Thank You for being our guest . Your five star rating is highly appreciated and its great to know that you enjoyed the stay in all categories and service . Thank You ! We would love to welcome you back for another fabulous stay and to serve you the very best . Thanks again !

8/10 Buono

Cathy

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
All in all I would have been 5 stars across the board except I’m still waiting on my emailed receipt. I would really like to know what my final bill is before I get it in the mail
Soggiorno di 5 notti a febbraio 2024
Risposta di A.S Guest Services, il giorno 26 feb 2024
Hello Cathy , Thank You for being our guest . Your survey has delighted us all ! Thank You !As for the receipt , we need your email to send your invoice . Looking forward to welcome you back for another enjoyable stay and to serve you the best . Thanks again !

6/10 Soddisfacente

Jessica

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 4 notti a febbraio 2024
Risposta di A.S Guest Services, il giorno 26 feb 2024
Hello Jessica , Thank You for being our guest . Your survey is truly appreciated and we look forward to welcome you back for another pleasant stay and to serve you the very best . Thank You

10/10 Eccellente

Norma

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly and caring staff. Definitely will stay again thank you!
Soggiorno di 3 notti a febbraio 2024
Risposta di A.S Guest Services, il giorno 25 feb 2024
Hello Norma , Thank You for being our guest. Your survey is highly appreciated and we are delighted to know that you loved our customer service. Thank You ! We would love to welcome you back for another fabulous stay and to serve you the very best . Thanks again !

6/10 Soddisfacente

Tracy

Viaggio con la famiglia
Suite with a kitchenette is a great option however the cookware & supplies were not good. The stovetop hot plate is too small and the sink is too deep. A family of 5 should be given the appropriate amount of plates/bowls/silverware and towels! Because we were given enough for only 2 people I constantly had to ask the front desk for more supplies. The hotel overall was comfortable and clean and the staff was helpful
Soggiorno di 5 notti a febbraio 2024
Risposta di A.S Guest Services, il giorno 24 feb 2024
Hello Tracy , Thank You for being our guest . We truly appreciate your survey and are delighted to know that over all you had a comfortable stay with us . Thank You !The kitchenette is as per BW Standards . As for the supplies , we have the kitchenette kit available at front desk . However , if you require more please inform our staff anytime . Looking forward to serve you the best . Thank You Looking forward to serve you the best .

10/10 Eccellente

Steven

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff are courteous and accommodating. The rooms are modern and pleasant.
Soggiorno di 1 notte a gennaio 2024
Risposta di A.S Guest Services, il giorno 24 feb 2024
Hello Steven , Thank You for being our guest . Your survey is highly appreciated and we are delighted to know that you loved our customer service and newly renovated modern rooms . Thank You ! We look forward to welcome you back for another amazing stay and to serve you the very best . Thanks again !

10/10 Eccellente

Josie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We loved the complementary breakfast, beverages, and soup of the day! The standard rooms were very large, clean and they had a great modern look!
Soggiorno di 4 notti a febbraio 2024
Risposta di A.S Guest Services, il giorno 24 feb 2024
Hello Josie , Thank You for being our guest . Its great to be scored 5 on 5 ! and to know that you loved our renovated spacious rooms and cleanliness and enjoyed the breakfast , soup and all hours complimentary coffee with variety . Thank You ! We would love to welcome you back for another enjoyable stay and to serve you the very best . Thanks again !

8/10 Buono

Jeffrey

Soggiorno di 3 notti a febbraio 2024
Risposta di A.S Guest Services, il giorno 24 mar 2024
Hello Jeffrey , Thank You for being our guest . Your survey is truly appreciated and we look forward to welcome you back for another amazing stay and to serve you the very best . Thanks again !

10/10 Eccellente

Amanda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di A.S Guest Services, il giorno 24 feb 2024
Hello Amanda , Thank You for being our guest . Your five star rating is highly appreciated and has delighted us all ! Thank You ! We look forward to welcome you back for another amazing stay and to serve you the very best . Thanks again !

6/10 Soddisfacente

Dewayne

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Likes: no carpet in rooms, updated decor, good breakfast options, clean rooms. Dislikes: family friendly = loud. Our room was near breakfast area and the same hallway as pool. Recommend asking for an upper floor room. Breakfast was under staffed and they struggled to keep tables clean and enough clean dishes. Breakfast area looked like a bomb had gone off. Hot tub is the size of a tea cup. Overall, my family will look for a new spot for our next trip.
Soggiorno di 2 notti a febbraio 2024
Risposta di A.S Guest Services, il giorno 20 feb 2024
Hello Dewayne , Thank You for your survey and appreciating or rooms , decor , cleanliness and breakfast . Our apologies for the inconvenience you had . At times with high occupancy and peak hours our breakfast and pool does get busy . The hot tub is of standard size as per Alberta pool standards . The guest can take advantage of our long opening hours of pool and hot tub from 5am until midnight everyday . As for change of rooms we kindly request to please inform our staff anytime . Looking forward to serve you the best . Thank You

8/10 Buono

Carmen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I have stayed a here a few times and it has never disappointed.
Soggiorno di 3 notti a febbraio 2024
Risposta di A.S Guest Services, il giorno 20 feb 2024
Hello Carmen , Thank You for being our guest . Its great to know that you always enjoy the stay with us . Thank You ! We would love to welcome you back for another amazing stay and to serve you the very best . Thanks again !

4/10 Scarso

Tasha

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di A.S Guest Services, il giorno 21 feb 2024
Hello Tasha , Thank You for your survey . Our apologies for any inconvenience you had . However , if you let us know about it , we would be able to address it more efficiently . Also for timely resolution we kindly request to please inform our staff anytime . Looking forward to serve you the best .

10/10 Eccellente

Dana

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was excellent
Soggiorno di 3 notti a febbraio 2024
Risposta di A.S Guest Services, il giorno 19 feb 2024
Hello Dana , Thank You for being our guest . Your five star rating is highly appreciated and we are delighted to know that you loved our customer service . Thank You ! We would love to welcome you back for another great stay and to serve you the very best . Thanks again !

8/10 Buono

Parmel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice property, the fans in the washrooms are not the best at getting out steam. Room felt muggy at times so we had to blast AC on a day when it was -30 outside. That said, it was a great experience given the terrible weather .
Soggiorno di 2 notti a gennaio 2024
Risposta di A.S Guest Services, il giorno 17 feb 2024
Hello Parmel , Thank You for being our guest . Your survey is truly appreciated and we are delighted to know that overall you had a great experience with us . Thank You ! As for the fan , we shall have our maintenance look into it . Also for timely resolution with any inconvenience ,we kindly request to please inform our staff anytime and we shall give you another room to the best of your satisfaction . Looking forward to welcome you back for another amazing stay and to serve you the very best . Thanks again !

10/10 Eccellente

Kim

Soggiorno di 2 notti a febbraio 2024
Risposta di A.S Guest Services, il giorno 24 mar 2024
Hello Kim , Thank You for being our guest . Your five star rating has delighted us all and we look forward to welcome you back for another fabulous stay and to serve you the very best . Thanks again !