Una scrivania, ferro/asse da stiro, Wi-Fi gratuito, lenzuola

Recensioni per Quality Inn & Suites Elko

2.5 out of 5
Quality Inn & Suites Elko
3320 East Idaho Street, Elko, NV

Recensioni

7,4

Buono

Valutazione di 10 - Eccellente. 231 su 743 recensioni" "
Valutazione di 8 - Buono. 252 su 743 recensioni" "
Valutazione di 6 - Soddisfacente. 129 su 743 recensioni" "
Valutazione di 4 - Scarso. 65 su 743 recensioni" "
Valutazione di 2 - Terribile. 66 su 743 recensioni" "

7,6/10

Pulizia

8,2/10

Personale e servizio

7,8/10

Servizi

7,2/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Rod

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Need some updating
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 2 mag 2024
Hello Rod,We appreciate your feedback and will share your comments with our team for future improvements. Thank you for staying with us.

8/10 Buono

Mary

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
great breakfast
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 17 apr 2024
Hello Mary, We're pleased to hear you enjoyed our breakfast during your stay. Your feedback is invaluable to us as we strive to provide a memorable experience for our guests. We hope to welcome you back in the future.

10/10 Eccellente

Joseph

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel looks a little old from the outside but the inside is great. The rooms are nicely upgraded air conditioner work the shower was the best from a long day of driving. I would stay here great place.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 9 apr 2024
Hello Joseph, We appreciate your detailed feedback and are thrilled to hear that you enjoyed our upgraded rooms and amenities during your stay. Our team strives to provide a comfortable experience for all our guests. Should you choose to stay with us again, we look forward to welcoming you back!

8/10 Buono

Debra

Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 25 apr 2024
Hello Debra, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

4/10 Scarso

Victoria

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Room smelled like dog and was musty No towels Untidy sheets and pillows. Small musty uninviting room The front desk staff attempted to help me Ultimately he talked to his boss and refunded my credit card I was very pleased and stayed in a very nice hotel
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 14 mar 2024
Hello Victoria,We're sorry to hear about your experience and thank you for sharing your feedback. We always aim to address any concerns promptly to ensure all our guests have a pleasant stay. It's great to hear that the front desk staff was able to assist you in finding a satisfactory resolution. We appreciate your understanding and hope to welcome you back in the future.

8/10 Buono

Margaret

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 7 mar 2024
Hello Margaret, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Eccellente

William

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great
Soggiorno di 3 notti a febbraio 2024
Risposta di Manager, il giorno 5 mar 2024
Hello William,We value your feedback and appreciate you taking the time to share your experience with us. Your comments will be shared with our team for further review. We hope to have the opportunity to welcome you back in the future for an improved stay.

8/10 Buono

Marilyn

Mi è piaciuto: Pulizia
Convenient location, indoor hallways,
Soggiorno di 3 notti a gennaio 2024
Risposta di Manager, il giorno 9 feb 2024
Hello Marilyn,I'm glad to hear that you found our hotel's location convenient and appreciated our indoor hallways. We strive to provide a comfortable and convenient experience for all of our guests. If there is anything else we can assist you with, please don't hesitate to reach out to us directly.

4/10 Scarso

michael

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Hair dryer plug open and exposed Nite light broken Trash can had garbage in it No water pressure is sink Tv remote did not work stuck on one channel Mistake at check in resulted in waisting over 1/2 hour on day 2 resolving double billing. No appology for staff mistake.
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 7 feb 2024
Hello michael, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate you bringing these concerns to our attention and will address them with the appropriate teams for immediate improvement. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.

10/10 Eccellente

Melvina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 31 gen 2024
Hello Melvina,We are delighted to hear that you had a fantastic experience during your stay with us! We strive to provide the best possible service to all our guests, and we are thrilled that we were able to exceed your expectations. We appreciate your kind words and hope to welcome you back again soon for another wonderful stay.

6/10 Soddisfacente

Nicholas

Mi è piaciuto: Personale e servizio
Needs updating in areas.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 27 gen 2024
Hello Nicholas,Thank you for sharing your feedback regarding your recent stay with us. We appreciate hearing your thoughts on areas that may need improvement. We understand that keeping our hotel updated is essential for our guests' satisfaction and we appreciate your input in helping us identify areas for enhancement. We will certainly take your comments into consideration moving forward.

8/10 Buono

kathi

Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 22 mar 2024
Hello kathi, We appreciate you choosing our hotel for your stay! If you have any feedback to share, please don't hesitate to reach out to us so we can address any concerns. We hope to welcome you back soon for an even better experience!

10/10 Eccellente

stephen scott

Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 23 gen 2024
Hello stephen scott,We're thrilled to hear that you had such a fantastic stay at our hotel! We strive to provide top-notch service and amenities to ensure our guests have a memorable experience. Should you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back again in the future!

10/10 Eccellente

Robert

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Elko, Nevada, quality Inn
Great place to stay!
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 16 gen 2024
Hello Robert,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a great experience with us. We hope to have the pleasure of welcoming you back in the future.

6/10 Soddisfacente

Suzie

Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 10 gen 2024
Hello Suzie, We're sorry to hear that your stay with us wasn't up to your expectations. We encourage you to reach out to our hotel directly so we can address any specific concerns you may have had. We appreciate your feedback and hope to have another opportunity to welcome you in the future.

2/10 Terribile

Theresa

Viaggio con animali domestici
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
When I arrived there was no one available to check me in. There was a man in the lobby who told me that the desk clerk would be back shortly. Upon checking in, I was informed that the dog policy was not what was represented on Expedia. It was double per pet and now charged per night meaning I would have to pay $200 for 2 under 8-pound dogs to stay in my room with me. I ended up paying $100 for my dogs for 4 nights. On previous stays to this hotel, I paid $50 for the entire stay for both dogs. There is no elevator in the hotel. I was booked on the second floor and had to carry my luggage and dogs up the stairs to the room. The room was not clean. There was dust on every surface and the bed linens had black hairs when I pulled down the blankets. The bathroom was not clean. There were black hairs in the tub and sink. The pet area behind the hotel was full of weeds and dog feces. I picked up my dog's poop but was disgusted at the condition of the unmaintained area. The breakfast provided was great. That is the only nice thing that I had to say about this property.
Soggiorno di 3 notti a ottobre 2023
Risposta di Manager, il giorno 10 gen 2024
Hello Theresa, Thank you for sharing your feedback with us. We apologize for any inconvenience you encountered during your stay. We regret to learn about the miscommunication regarding our pet policy, and we apologize for any frustration this may have caused. Regarding the cleanliness issues you experienced, we will address this with our housekeeping team to ensure that our rooms meet our high standards. We appreciate your feedback about the pet area and will take this into consideration for future improvements. Nonetheless, we are glad to hear that you enjoyed our breakfast. We appreciate your time and hope to have the opportunity to better serve you in the future.

10/10 Eccellente

Zachary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 9 gen 2024
Hello Zachary,We are thrilled to hear that you had a fantastic experience during your stay with us! We strive to provide excellent service and a memorable stay for all of our guests. Should you have any additional feedback or if there is anything else we can assist you with, please do not hesitate to contact us. We look forward to welcoming you back in the future for another exceptional stay.

10/10 Eccellente

Ramona

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023
Risposta di Manager, il giorno 8 gen 2024
Hello Ramona,Thank you for choosing to stay with us! We're thrilled to hear that you had a fantastic experience at our hotel. We strive to provide excellent service and create memorable stays for our guests. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We hope to welcome you back again soon for another wonderful stay.

8/10 Buono

Janis

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 20 gen 2024
Hello Janis, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Buono

carol

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
There were no washrags or small towels. Breakfast was fine. The price was excellent. Anytine we have to travel from CA to Idaho we will stay therr. Thanks.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 1 feb 2024
Hello carol,Thank you for choosing our hotel during your recent trip. We're glad to hear that you enjoyed our breakfast and found our prices to be excellent. We appreciate your loyalty and look forward to welcoming you back whenever you're traveling from CA to Idaho.

10/10 Eccellente

linda

Viaggio di lavoro
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 30 dic 2023
Hello linda,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a wonderful experience with us. If there is anything else we can assist you with, please do not hesitate to reach out. We hope to welcome you back again in the future for another excellent stay!

8/10 Buono

Susan

Mi è piaciuto: Pulizia e personale e servizio
Very pleasant overall!
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 26 dic 2023
Hello Susan, Thank you for your feedback! We're delighted to hear that you had a pleasant experience with us. We strive to provide exceptional service to all our guests and we're glad we met your expectations. We hope to welcome you back in the future for another enjoyable stay.

8/10 Buono

Susan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 29 gen 2024
Hello Susan,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are happy to hear that you had a good experience. Should you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We would love to have you as our guest again in the future.

8/10 Buono

Donald

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 13 dic 2023
Hello Donald, We appreciate you choosing our hotel for your stay! If you have any feedback or suggestions, please feel free to reach out to us directly so we can address any concerns. We hope to have the opportunity to welcome you back in the future!

2/10 Terribile

Brenna

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I did not stay. It was filthy. There was a pizza box in The room. The new one had a filthy fridge. I was grossed out and did not want to stay. Waiting to hear about a refund.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 10 dic 2023
Hello Brenna,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have encountered during your stay. Our team strives to ensure a clean and comfortable environment for our guests, and we regret that we fell short on this occasion. We encourage you to reach out to our management team directly regarding your refund request.

2/10 Terribile

Brenna

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I did not end up staying there. The 1st room had someone’s pizza box in it. They gave me a new room,the sheets had some crumbs. By then I was grossed out and checked out. The customer service was not that great. I waited 48 minutes in The lobby to see about a refund and ended up leaving with some guys number and a name. I reserved another room at the same place for my daughter and her friends. We ended up down the street in a clean hotel. How can I recover my money?
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 11 dic 2023
Hello Brenna, We apologize for the inconvenience you experienced during your visit. We understand your concerns regarding the cleanliness of the rooms and the delay in customer service. We take these matters seriously and will address them with our staff to prevent any future occurrences. For refund inquiries, we kindly ask you to contact our management team directly; they will be best equipped to assist you with any financial concerns. Thank you for providing this feedback, and we hope to have the opportunity to better serve you in the future.

8/10 Buono

Susan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked the room, as the floor was wood-look laminate and the bathroom was ceramic tile and all was clean. The bed was comfortable and the microwave and mini fridge made choices for meals easier. The front desk was helpful yet not intrusive ( I don’t know why, but some hotel staff act like they have to know everything about me and my stay.) I will stay here again and this stay of four nights was very pleasant and comfortable. Also very affordable. Great job Quality Inn!
Soggiorno di 3 notti a dicembre 2023
Risposta di Manager, il giorno 9 dic 2023
Hello Susan, Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed the cleanliness of the room, comfortable bed, and the convenience of the microwave and mini fridge. Our staff aims to provide helpful service without being intrusive, and we're glad to know we succeeded in creating a pleasant and comfortable stay for you. We look forward to welcoming you back to Quality Inn on your next visit!

10/10 Eccellente

linda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I’ve stayed here many times. I love how its just on the outskirts of town just off the freeway
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 5 dic 2023
Hello linda,Thank you for choosing our hotel for your previous stays. We're pleased to hear that you enjoy our convenient location on the outskirts of town near the freeway. We hope to welcome you back soon for another enjoyable stay.

4/10 Scarso

David

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
My bed was not changed - sheets and comforter were dirty with obvious usage from previous guests - no towels in the room I had to change my own sheets and make my bed
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 30 nov 2023
Hello David, Thank you for bringing this to our attention. We apologize for the inconvenience you experienced during your stay. We kindly remind guests that our team is available 24/7 to assist with any requests, including room cleanliness and amenities. We appreciate your feedback and will share it with our housekeeping team for further improvement.

6/10 Soddisfacente

william

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Súper nice check in person…very friendly. Room was not entirely clean….bucket in hallway catching water from leaky ceiling. Trash in front parking littering the area. We brought our dog which was an extra $20 fee. But the pet relief area was dismal with dog poop everywhere as there were no provided bags. Very disappointing!
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 30 nov 2023
Hello william,Thank you for choosing our hotel for your stay and leaving your feedback. We appreciate your kind words about our check-in staff. We apologize for any inconvenience caused by the cleanliness issues and the leaky ceiling, and we'll address these concerns promptly. We also apologize for the litter in the parking area and the lack of bags in the pet relief area. Guest satisfaction is important to us, and we'll work on improving these aspects.

8/10 Buono

Stacie

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Best part is the waffle maker at breakfast…Hotel is convenient and affordable, you get what you pay for.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 29 nov 2023
Hello Stacie,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed our breakfast offerings, including the waffle maker. We pride ourselves on providing a convenient and affordable stay for our guests. We appreciate your support and hope to welcome you back in the future.

4/10 Scarso

Jon

Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 26 nov 2023
Hello Jon,We're sorry to hear that you didn't have the best experience during your stay. If you have any specific feedback or concerns, please feel free to reach out to us directly so we can address them. We appreciate your time and hope to have the opportunity to provide you with a better experience in the future.

8/10 Buono

David

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
I've stayed here 8 times in the past 10 years. Always good for the money, dog friendly, and good enough breakfast. Great place to stay on road trips.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 22 nov 2023
Hello David,Thank you for your loyalty and for choosing our hotel for your road trips. We truly appreciate your kind words about our pet-friendly policy and breakfast. We hope to have the pleasure of welcoming you back on your future journeys.

8/10 Buono

Steve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good!
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 23 nov 2023
Hello Steve,Thank you for sharing your review with us. We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. Our team is constantly working to improve our services and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

8/10 Buono

Daniel

Mi è piaciuto: Pulizia
Good for the price
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 17 nov 2023
Hello Daniel,Thank you for sharing your feedback about your recent stay. We're glad to hear that you found our hotel to be good value for the price. We appreciate your patronage and hope to welcome you back in the future for another positive experience.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Good value on an overnight stay
Nice stay overall. The employee doing checkin was a little unprofessional (dressed unprofessionally and making strange, slightly inappropriate comments), but it didn’t make the stay bad. Easy to access from the interstate and a good value.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 17 nov 2023
Dear Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you had a nice overall stay and found our hotel to be conveniently located and a good value. We apologize for any unprofessional conduct during the check-in process and will address this with our team. We appreciate your input and hope to welcome you back in the future.

4/10 Scarso

Julie

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Grounds are terrible. Pictures were deceiving.
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 15 nov 2023
Hello Julie, We appreciate your feedback regarding our grounds. We apologize if the pictures did not meet your expectations. We understand the importance of accurate representation and will make sure to evaluate and update our visuals accordingly. Thank you for bringing this to our attention.

8/10 Buono

Claudia

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Okay
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 11 nov 2023
Hello Claudia,Thank you for taking the time to share your feedback with us. We apologize for any inconveniences you may have encountered during your stay. We pride ourselves on providing exceptional service and would appreciate the opportunity to address your concerns further. Please feel free to reach out to our management team directly so that we may better understand and address your experience.Warm regards.

4/10 Scarso

Nick

Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 5 dic 2023
Hello Nick, We apologize for any shortcomings during your recent stay. We value your input and would appreciate the opportunity to address any specific concerns you may have. Please reach out to our hotel directly so that we can better understand your experience and make improvements accordingly.

6/10 Soddisfacente

Trevor

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
took 20 minutes to check in ( only one other guest ahead of us) after a 12 hour day of driving
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 12 nov 2023
Hello Trevor,We apologize for the delay you experienced during check-in. Our team strives to provide efficient service, and we apologize for any inconvenience caused. We appreciate your feedback and will take it into consideration to improve our processes. We hope you had a comfortable stay overall and would love to have the opportunity to welcome you back in the future.

8/10 Buono

Doug

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 9 nov 2023
Hello Doug,We appreciate you taking the time to share your feedback with us. We're sorry to hear that your experience did not meet your expectations. We strive to provide exceptional service to all of our guests and we regret any inconvenience caused. Please feel free to reach out to our management team directly to discuss your concerns further. Thank you for bringing this to our attention.

6/10 Soddisfacente

Cotter

Viaggio con animali domestici, Viaggio di lavoro
Although they offered breakfast, it was minimal and long gone within the first hour.
Soggiorno di 3 notti a ottobre 2023
Risposta di Manager, il giorno 4 nov 2023
Hello Cotter, Thank you for bringing this to our attention. We apologize for any inconvenience you experienced. Our team will use your feedback to improve our breakfast service to ensure all guests have ample options available throughout the morning. We appreciate your understanding and hope to welcome you back in the future for a better experience.

2/10 Terribile

Satbir

Viaggio di coppia
Non mi è piaciuto: Personale e servizio
The breakfast was delayed. The staff had no idea what was going. Would not recommend.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 4 nov 2023
Hello Satbir, We apologize for any inconvenience you experienced during your stay with us. We understand that delays in breakfast service can be frustrating. Our team is continuously working to improve communication and ensure a seamless dining experience for all our guests. We appreciate your feedback and will use it to make necessary adjustments for future guests. Thank you for bringing this matter to our attention.

8/10 Buono

Nancy

Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 2 nov 2023
Hello Nancy,Thank you for taking the time to share your rating about your recent stay. We value your input and hope to have the opportunity to welcome you back in the future.

2/10 Terribile

David

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Worst ever
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 28 ott 2023
Hello David,We apologize for any inconvenience caused. Please provide more details about your experience so that we may address your concerns promptly.

10/10 Eccellente

Stacey Rae

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 28 ott 2023
Hello Stacey Rae,Thank you for your incredibly positive rating! We are thrilled to hear that you had such an exceptional experience at our hotel. We look forward to welcoming you back in the future.

4/10 Scarso

Kendra

Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Check in was really slow and the smoke detectors chirped all night I ended up trying to sleep in my truck.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 25 ott 2023
Hello Kendra, We apologize for the slow check-in experience and the inconvenience caused by the smoke detectors. Please contact our front desk team and they will ensure that these issues are resolved for you.

10/10 Eccellente

Cesar

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 24 ott 2023
Hello Cesar,Thank you for your outstanding rating! We are pleased to hear that you enjoyed your stay with us. We hope to welcome you back soon.

6/10 Soddisfacente

Stephanie

Viaggio di gruppo
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 19 ott 2023
Hello Stephanie,Thank you so much for your amazing rating! We're thrilled to have exceeded your expectations and hope to welcome you back soon. #CustomerSatisfaction

8/10 Buono

Richard

Viaggio di gruppo
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The Hotel is a little run run down and needs to be remodeled, but it was quiet and definitely is worth the money.
Soggiorno di 4 notti a settembre 2023
Risposta di Manager, il giorno 14 ott 2023
Hello Richard,Thank you for your feedback! We apologize for any inconvenience caused by the hotel's condition. However, we are glad to hear that you found our location peaceful and good value for your money.